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Samsung SF-5800P, User'S Manual Setup And Operation

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Samsung SF-5800P User'S Manual Setup And Operation Download Page 79

3.

3

Troubleshooting

Paper Jams While the Machine is Printing 

By carefully selecting paper type and loading them properly, you
should be able to avoid most paper jams. If paper jams occur, an error
message appears in the display. Follow the steps below to clear jam. To
avoid tearing paper, pull the jammed paper out gently and slowly.

IF JAMMED IN THE PAPER FEED AREA

1. Remove the jammed paper as shown below.

2. After you have removed the jammed paper, load the paper with the

print side facing you.

Adjust the paper guide to match the width of the paper.

3

T

roubleshooting

Summary of Contents for SF-5800P

Page 1: ...Laser Facsimile User s Guide Setup and Operation SF 5800 SF 5800P ...

Page 2: ...P N JC68 00143A Rev 2 00 Internet Home Page http samsungelectronics com ELECTRONICS ...

Page 3: ...ark of Microsoft Corporation IBM is a trademark of International Business Machines Centronics is a trademark of Centronics Data Computer Other names and trademarks mentioned in this manual are trademarks of their respective holders ...

Page 4: ... Power Cord __________________________________ 1 9 Printer Cable _____________________________________ 1 10 Installing the Image Cartridge ________________________ 1 11 Loading Paper ______________________________________ 1 13 Using the Automatic Paper Feeder __________________ 1 13 Using the Manual Feeder __________________________ 1 16 Paper Guidelines ____________________________________ 1 17 S...

Page 5: ...ling Transmission ____________________________ 2 10 Confirming Transmission __________________________ 2 10 Automatic Redial __________________________________ 2 11 Voice Request _______________________________________ 2 12 Sending a Voice Request ___________________________ 2 12 Answering a Voice Request _________________________ 2 12 Delayed Transmission _______________________________ 2 12 Memo...

Page 6: ...________________________________ 2 27 Storing a Number for One Touch Dialing ____________ 2 27 Sending a Fax Using a One Touch Number __________ 2 28 Using Address Label ______________________________ 2 28 Speed Dialing _______________________________________ 2 29 Storing a Number for Speed Dialing ________________ 2 29 Sending a Fax Using a Speed Number _______________ 2 29 Group Dialing for Mult...

Page 7: ...___________________________________ 2 35 Status ___________________________________________ 2 35 Printing Reports ____________________________________ 2 36 User Options _______________________________________ 2 38 Setting an Option _________________________________ 2 38 Selectable Options ________________________________ 2 38 Maintenance ________________________________________ 2 43 Cleaning Fuser...

Page 8: ...3 2 Document Jams While Sending a Fax _______________ 3 2 Paper Jams While the Machine is Printing____________ 3 3 Tips for Avoiding Paper Jams _______________________ 3 5 LCD Error Messages _________________________________ 3 6 Fixing Problems _____________________________________ 3 8 Fax Problems _____________________________________ 3 8 Maintenance _______________________________________ 3 10 C...

Page 9: ...odifying the plug or outlet in any way If you canÕt insert the plug into your wall outlet easily the outlet should be inspected by a qualified electrician Overload DonÕt plug too many electrical devices into a wall outlet or extension cord An overloaded outlet is a fire and electrical shock hazard Cleaning Before cleaning the machine unplug it from both the power outlet and the telephone jack Clea...

Page 10: ...Getting Started 1 1 1 ...

Page 11: ...de Application SF 5800P Only Printer exit tray Document exit tray 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 Telephone Modem line cord 2 One touch Label AC power cord 2 Handset 1 1 These parts may not be provided depending on country 2 The shape of power and telephone line cord plugs may differ depending on your country Handset cradle 1 Printer Cable SF 5800P Only ...

Page 12: ... the main components and understand their functions Front View Paper Extension Automatic Paper Feeder Manual Paper Feeder Document Guides Paper Guides Document Tray Control Panel Document Exit Tray Print Exit Tray 1 Getting Started Note Your machine may look slightly different than the illustration ...

Page 13: ...1 4 Set Up Your Machine Printer Connector Power Cord Connector TEL LINE Jack EXT LINE Jack Image Cartridge Cover Cover Release Buttons right and left Rear View Inside ...

Page 14: ...machine In direct sunlight Near heat sources or air conditioners In dusty or dirty environments Setting Up Your Machine Document Tray Insert two tabs on the tray into the slots as shown Fold out the extender on the tray if necessary Document Exit Tray Insert the two tabs on the document exit tray into the slots on the front of your machine Fold out the extender if necessary Extender Insert one end...

Page 15: ...bottom of the handset cradle 2 Plug the cradleÕs modular cords into the modular jacks on the left side of your machine Attach the handset cradle to the main body Insert the three tabs of the cradle into the slots on the left side of the main body as shown and push it up Cradle Handset Black cord Route the excess cord so that it could be inserted into the cradle 1 6 Set Up Your Machine ...

Page 16: ...tom slide the handset down then take it out 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 A Printer Exit Tray Holding the flexible side end insert two tabs on the side ends into the corresponding slots Fold out the extender if necessary Extender 1 7 Set Up Your Machine 1 Getting Started ...

Page 17: ...EXT LINE jack Plug the cord of your extension phone or answering machine into the socket marked EXT LINE on the back of the machine TEL LINE EXT LINE 1 8 Set Up Your Machine Telephone Line Plug one end of the telephone line cord into the TEL LINE jack and the other end into a standard phone wall jack TEL LINE EXT LINE ...

Page 18: ... end of the cord into the back of the machine and the other end into a standard AC power outlet The machine turns on If there is no cartridge installed or no paper the display shows ÔDOOR OPEN OR NO TONERÕ or NO PAPER If you want to turn it off unplug the power cord ...

Page 19: ...rd 1284 Ask your dealer for assistance if you need help selecting the right cable To connect the printer to the computer follow the steps below 1 Make sure that both the machine and the computer are turned off 2 Plug the cable into the connector on the back of the machine Push the metal clips down to fit inside the notches on the cable plug 3 Connect the other end of the cable to the parallel inte...

Page 20: ... the Image Cartridge 1 Pulling the cover release button toward you open the cover 2 Unpack the image cartridge then carefully remove the sealing tape 3 Shake the cartridge from side to side 5 or 6 times to distribute the toner evenly inside the cartridge ...

Page 21: ...4 Find the cartridge slots inside the printer one on each side 6 Close the cover Make sure that the cover is securely closed 5 Grasp the handle and slide the cartridge down between the cartridge slots until it drops into place ...

Page 22: ...ts of plain paper and 5 envelopes or other print media The maximum capacity may reduce depending on the thickness Note If you experience feeding problems try printing one at a time from the manual feeder See page 1 16 1 Pull the extender on the automatic paper feeder all the way up 2 Prepare the print material for loading For paper and envelopes Flex paper or fan envelopes back and forth Do not fo...

Page 23: ...ctions to load each type of print material Load paper or transparencies with the print side facing you For transparencies Hold the transparencies by the edges and avoid touching the print side Fan the stack of transparencies to prevent feeding failures Be careful not to scratch or leave fingerprints on the print sides Place the print side facing you ...

Page 24: ...es with clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the machine Depending on the thickness of your envelopes the multipurpose paper feeder can hold up to 5 envelopes If you experience envelope feeding problems try placing envelopes one at a time into the manual paper feeder 4 Adjust the paper guides to the width of the print material Slide the gu...

Page 25: ...ct paper size from your software application before starting your print job SF 5800P Only 1 Place the paper in the manual feeder and adjust the paper guides to the width of the print material Refer to the instructions to load each type of material on page 1 15 2 Make sure that the paper is as far down as it will go 3 Press Start to start manual feeding If you have more than one page to print press...

Page 26: ...ant inks that do not melt vaporize or release hazardous emissions when subject to the printerÕs approximately 392 o F 200 o C fusing temperature for 0 1 second Store paper in its ream wrapper until ready to use Place cartons on pallets or shelves not on the floor Do not place heavy objects on top of the paper whether it is packaged or unpackaged Keep it away from moisture or other conditions that ...

Page 27: ...set to off 3 Press Enter when the desired volume level is selected The display shows the next setup menu ÔDEFAULT SETTINGS Õ For details on menu see below 4 To return to Standby mode press Stop Home Resolution and Home Contrast The print resolution and contrast can be set to their most frequently used modes Whenever a document is sent or copied the home contrast and resolution mode will be activat...

Page 28: ...me contrast mode 6 Press à or repeatedly until you find the desired mode NORMALÐuse with documents of average or normal contrast DARKENÐuse with documents with low contrast or light images LIGHTENÐuse with documents with high contrast or dark images PHOTOÐfor obtaining maximum image quality with documents that contain pictures or photographs with shades of gray 7 Press Enter when you find the mode...

Page 29: ...or 2 to turn it OFF 6 The display shows the next setup menu To return to Standby mode Press Stop Remote Diagnosis Protection Remote diagnosis feature allows your machine to be checked out by service company at a remote place through phone line If you do not want to use the remote diagnosis feature and want to protect your machine from being open by an unauthorized person you can enable this remote...

Page 30: ... language in the display 4 The display shows the next setup menu To return to Standby mode Press Stop Econo Mode Setting To get the most from your toner supply set the Econo mode to On If set to On you can preserve the toner supply The print quality may be reduced 1 Press Menu then press System Setup on the one touch keypad The display shows ÔRINGER VOLUME Õ 2 Press or until you find ÔECONO MODE S...

Page 31: ...eaker volume If you cannot hear dial tone check the phone line connection 2 Press or repeatedly until you find the desired loudness 0 7 The display shows the current volume level 3 After choosing the desired volume level press OHD 1 22 Set Up Your Machine ...

Page 32: ...PM e g 12 HOURS format 05 03 1999 20 36 e g 24 HOURS format 2 Enter the correct date and time using the number keypad DD Day 01 31 MM Month 01 12 YY Year four digits 1990 2089 HH Hour 00 23 24 HOURS format 01 12 12 HOURS format MM Minute 00 59 AM Ante Meridiem PM Post Meridiem 3 Press Enter when the date and time in the display is correct If you enter an invalid number the machine beeps and doesnÕ...

Page 33: ... 4 Enter your ID name up to 20 characters You can enter alphanumeric characters using the number keypad and include special symbols by pressing 0 repeatedly For details on how to use the number keypad to enter alphanumeric characters see page 2 4 If you want to enter the same letter or number in succession e g SS AA 777 enter one digit then move the cursor by pressing and enter the next digit If y...

Page 34: ...Operation 2 2 1 ...

Page 35: ... item lets you reduce power usage when the printer is idle Reset Restores user selectable options to the default value One Touch Dial and Special Function Buttons Use to call most frequently used numbers with one button Also use these buttons with Menu button to set up special functions or print lists LCD Display The display shows the current status of your machine and guides you through various t...

Page 36: ...s Contrast Use to choose the contrast of copied or transmitted documents Speed Status Use to dial calls and send fax documents by entering a 2 digit number Also use to switch the LCD while performing dual jobs Redial Pause Use to redial the last phone number called You can also use it to add a pause when storing a number in memory Flash R Use to perform a switch hook operation such as call waiting...

Page 37: ... letters and special characters numerals or spaces Entering Alphanumeric Characters You can include special characters space plus sign etc in the name by using 0 key See KEYPAD CHARACTER ASSIGNMENTSÕ on page 2 5 1 Locate the button labeled with the letter you want Ð then press the button repeatedly until the correct letter appears in the display For example to enter an O press 6 labeled MNO Each t...

Page 38: ...by pressing then press the button The blinking cursor moves right and the next letter appears in the display 3 Select additional letters in the same way When youÕre finished entering letters press Enter KEYPAD CHARACTER ASSIGNMENTS ID OP Key 1 2 3 4 5 6 7 8 9 0 1 A B C 2 D E F 3 G H I 4 J K L 5 M N O 6 P Q R S 7 T U V 8 W X Y Z 9 Space 0 Assigned numbers letters or characters 2 Operation ...

Page 39: ... button for ANOTHER FAX NUMBER Editing Numbers or Name If you make a mistake while entering a number or name move the cursor under the wrong digit by using à or Then press the correct number to change or press Delete to delete the number Inserting Pause With some private telephone systems you must dial an access code 9 for example and listen for a second dial tone before dialing an outside number ...

Page 40: ... into the machine Instead make copies and insert the copies into the document tray wrinkled or creased paper curled or rolled paper torn paper carbon paper or carbon backed paper coated paper onion skin or thin paper Remove all staples paper clips and the like before feeding the document Make sure any glue ink or correction fluid on the paper is completely dry before feeding the document Do not fe...

Page 41: ...int from a dot matrix printer SUPER FINE works well for documents containing extremely fine detail SUPER FINE works only if the remote machine also has the SUPER FINE feature Contrast Press Contrast button to compensate for the brightness or darkness of your faxed document By pressing Contrast button repeatedly after loading a document you can choose between NORMAL DARKEN LIGHTEN or PHOTO NORMAL w...

Page 42: ...ning memory capacity alternatively You can insert up to 30 sheets 75 g m2 Paper at a time If you insert more than one sheet make sure the bottom sheet enters first Stagger the leading edge of the sheets slightly and insert the sheets with a slight push to ensure smooth feeding To add pages while the fax is sending insert them into the loading slot on top of the already loaded sheets 4 If necessary...

Page 43: ...y The machine dials the number and begins to transmit Canceling Transmission Press Stop any time during transmission The machine continues to send the fax and the display shows a message warning you that the machine is in use Press Stop again Confirming Transmission When the last page of your document has been sent successfully the machine beeps and returns to Standby mode If something went wrong ...

Page 44: ...m and redials the number If after the specified number of retry attempts retry count the machine fails to connect the machine returns to Standby mode While the machine is redialing the display shows ÔRETRY REDIAL Õ If you want to redial the number immediately press Start To stop redialing press Stop You can select the number of retries and the retry term between each redial attempt ...

Page 45: ...you donÕt answer the Voice Request the machine prints out the number that made the Voice Request and the time and date the request was made Note If your machine is not equipped with handset youÕll pick up the handset of the extension phone connected to EXT LINE jack In the case pick up the handset then press Stop Delayed Transmission You can set your machine to send a fax at a later time when you ...

Page 46: ...ax number The number appears in the display Press Enter to confirm the number Or To send to one location or when you complete the last fax number setting press Stop 6 The display asks you to enter a name If you want to assign a name to the transmission enter the name If not skip over this step For details on how to enter letters using the number keypad see page 2 4 7 Press Enter The display shows ...

Page 47: ...e machine displays the ÔANOTHER FAX NUMBER Õ message repeatedly each time you enter a fax number using manual dialing One Touch 2 digit Speed Dialing or Group Dialing If you already used a group number at step 3 you cannot use another group number any more You can use only one group number at this transmission job If you have used this multi address transmission feature in other operation s curren...

Page 48: ...ntrast For details see page 2 8 2 Press Menu then press Priority TX on the one touch keypad 3 Enter the number of the remote machine then press Enter To enter the number you can also press a one touch button Otherwise press Speed Status enter a 2 digit speed dial number then press Enter The stored number and name appears in the display Press Enter to confirm the number Note that you can not use Gr...

Page 49: ... ÔCANCELÕ 2 Press 2 to choose ÔCANCELÕ The display shows operation currently reserved in memory 3 Press or repeatedly until you find the operation you want to cancel then press Enter when you find the operation Adding Documents To a Standby Operation You can add documents to the delayed transmission previously reserved in your machineÕs memory 1 Load the document face down If necessary adjust Reso...

Page 50: ...mode you have to attach an answering machine to the EXT socket on your fax machine see page 1 8 In TEL mode automatic fax reception is turned off You can receive a fax only by manually picking up the handset and pressing Start The current reception mode is displayed in the bottom line of the display window when the machine is in Standby mode Note While you print a PC file with this machine an inco...

Page 51: ...ected to the EXT LINE jack on the bottom of the machine you can answer calls using the handset and start the machine to receive a fax 1 Press Rcv Mode until the display shows ÔTEL Õ 2 When the telephone rings pick up the handset and answer it 3 If you hear a fax tone or if the person on the other end asks you to receive a document press Start on the on the machine Or press the buttons Ô 9 Õ star n...

Page 52: ...nswering machine is connected to your machine you must switch off the answering machine or the outgoing message from the answering machine will interrupt your phone conversation Receiving Automatically in ANS FAX Mode To use this mode you must attach an answering machine to the EXT LINE jack on the back of your machine see page 1 9 1 Press Rcv Mode until the display shows ÔANS FAX Õ 2 When you get...

Page 53: ... a single telephone line to answer several different telephone numbers The particular number someone uses to call you on is identified by a distinctive ringing pattern consisting of various combinations of long and short ringing sounds This feature is often used by answering services who answer telephones for many different clients and need to know which number someone is calling in on to properly...

Page 54: ...ress Menu then press Polling on the one touch keypad The display prompts that you can choose the two polling options TX POLL and DELAY RX POLL 3 Press Enter to confirm Ô1 TX POLL Õ The display asks you to enter a 4 digit poll code The poll code is preset to 0000 at the factory which represents no Poll code 4 If you want to use a Poll code enter the 4 digit code except for 0000 then press Enter Or ...

Page 55: ...face down into the feeder and then follow the procedure below 1 Press Menu then press Polling on the one touch keypad The LCD displays the polling options 2 Press 1 to select Ô1 TX POLLÕ The display asks you to enter the Poll code The last used Poll code is displayed Poll code Ô0000Õ represents no code 3 Enter the 4 digit Poll code you have previously set then press Enter The display asks you to s...

Page 56: ...ton including Group dial button Otherwise press Speed Status enter a 2 digit speed dial number then press Enter The stored number and name appears in the display You can use only one Group number at the polling job Press Enter when the number appears correctly in the display 4 The display asks you to enter another fax number to receive documents from another location To poll more than one location...

Page 57: ...splay asks you to enter the time when your machine calls the remote machine Enter the time in 24 hour format or 12 hour format For example enter 2030 for 08 30 P M If you set a time earlier than the current time your machine call the number at that time on the following day Or To call the remote machine immediately skip over this step 8 Press Enter when the time appears correctly in the display or...

Page 58: ...ultiple copies 1 to 99 copies of the document can be made Copy rate You can reduce or expand the image size by 1 increments from 50 to 200 Collation When COPY COLLATE menu is set to ON the machine sorts the print job For example if you copy a three page job to print 2 copies the machine prints page1 page2 page3 page1 page2 page3 To make a direct single copy without setting any option 1 Load a docu...

Page 59: ...collate multiple copies OFF and ON The ÔOFFÕ is the stacking method This will make ÔnÕ copies of page one ÔnÕ copies of page two and so on These will all be stacked on top of each other The second method ÔONÕ is the sorting method This will make 1 copy of page 1 2 3 4 in order then makes a second copy of 1 2 3 4 until a total of ÔnÕ copies has been made Press 1 or 2 to choose the desired collation...

Page 60: ... 01 through 20 for 2 seconds that you want to assign The display shows Txx Õ where xxÕ represents the selected one touch button 2 Enter the number up to 46 digits you want to store by using the number keypad then press Enter To insert a pause between numbers press Redial Pause a Ô Õ hyphen symbol appears in the display If you make a mistake while entering a number use à or to move the cursor under...

Page 61: ...Sending a Fax Using a One Touch Number 1 Load a document you want to send a fax 2 Press the one touch button 01 through 20 to which you stored a number The number will be automatically dialed then the document begins to transmit when the remote fax machine answers the phone Using Address Label A One touch label sheet is included with your machine As you store numbers in one touch dial buttons make...

Page 62: ...ose another location 3 Enter the number you want to store then press Enter 4 To assign a name to the number enter the desired name For information on how to enter names see page 2 4 Or If you donÕt want to assign a name skip this step 5 Press Enter when the name appears correctly or without entering a name 6 To store more telephone numbers repeat steps 2 through 5 Or To return to Standby mode pres...

Page 63: ...eypad 2 Enter a 2 digit location number you want to use for group dial then press Enter The display asks you to press a one touch button or enter a speed dial number you wish to include in the group ENTER ONE TOUCH SPEED DIAL 3 Press a one touch button to which the fax number you wish to include in the group is stored Or Enter a 2 digit speed dial location to which the fax number you wish to inclu...

Page 64: ...dial if you wish 3 If you want to store another One touch Group Dial numbers repeat steps 1 3 If you want to return to Standby mode press Stop Sending a Fax Using Group Dialing Multi Address Transmission You can use Group Dialing for Memory Transmission or Delayed Transmission Follow the procedure of the desired operation Memory Transmission p 2 14 Delayed Transmission p 2 12 When you come to a st...

Page 65: ...n memory While searching through the machineÕs memory youÕll see that each entry is preceded by one of three letters ÔTÕ for one touch dial ÔSÕ for speed or ÔGÕ for group dial number These letters tell you how the number is stored 2 When the number you want appears in the display press Start to dial If a document is loaded the document begins to be transmitted when the remote fax machine answers t...

Page 66: ...he Redial memory in your machine retains the last 10 numbers called If you have dialed the same number multiple times the machine does not count the duplicates 2 Press or to search through memory until you find the number you want 3 When the number you want appears in the display press Start to dial If a document is loaded in the document tray the machine automatically begins to send Other Functio...

Page 67: ...chine returns to the pulse mode after you finish the call Flash R Some special phone services require a switch hook signal for proper operation For example if you have call waiting you can put a call on hold and take a second call on the same line by pressing the switch hook button Pressing Flash R performs the equivalent of a switch hook operation 1 When you are on the telephone and hear the call...

Page 68: ...information such as a long distance number We call this procedure Chain Dialling You can combine regular dialing using the dial keypad and or One Touch Dialling for a Chain Dialling Note You can not use 2 digit Speed Dialling Group Dialling and or redial number for Chain Dialling Status Your machine can perform more than one of the many functions at the same time For example you can simultaneously...

Page 69: ... Schedule Information List This list shows the document currently stored for delayed transmission priority transmission memory transmission and TX polling The list shows the starting time type of operation etc Telephone Numbers List This list shows all of the numbers currently stored in the fax machineÕs memory as One Touch Dial numbers Speed Dial numbers and Group Dial numbers System Data List Th...

Page 70: ...ailure Note The list you have set to print out automatically will not print out in case of no paper paper jam or PC print TO PRINT LIST 1 Press Menu 2 Press the desired list button on the one touch keypad On the one touch keypad press Journal for Transmission or Reception Journal Help List for Help List TX Confirm for Message Confirmation Report Schedule Job for Schedule Information List Phone Boo...

Page 71: ...r after choosing You can exit from setup mode at any time by pressing Stop When you press Stop the machine stores the options youÕve already changed and returns to Standby mode Selectable Options These instructions assume youÕve followed the steps above under ÔSetting an OptionÕ and the machine is prompting you to change one of the options listed here PAPER SIZEÑSelect the paper size you will use ...

Page 72: ...sage when the printer is idle Press 1 to turn the feature ON The display asks you to determine the length of time the printer waits after a job is printed before it goes to a reduced power state Press 1 for 10 minutes 2 for 15 minutes 3 for 30 minutes 4 for 45 minutes or 5 for 60 minutes If your printer is used constantly press 2 to turn the feature OFF It keeps the printer ready to print with the...

Page 73: ...rizontal reduction to be off the machine will reduce an incoming page containing overflow data only in vertical as shown below If you want to reduce both in vertical and horizontal at the same rate in order to maintain height to width relationships turn the horizontal reduction feature on If you turn on this feature the machine reduces the data as shown below Press 1 to turn this feature on Press ...

Page 74: ...ferent clients and need to know which number someone is calling in on to properly answer the phone Using the Distinctive Ring Pattern Detection feature your fax machine can ÔlearnÕ the ring pattern you designate to be answered by the FAX machine Unless you change it this ringing pattern will continue to be recognized and answered as a FAX call and all other ringing patterns will be forwarded to th...

Page 75: ...feature off LOCAL IDÑThis feature allows the machine to automatically print the page number and the date and time of the reception at the bottom of each page of a received document Press 1 to turn this feature on Press 2 to turn this feature off PRIORITY TERM SF 5800P Only ÑWhen you want to print a PC document while the machine prints a received fax on the recording paper you can interrupt the pri...

Page 76: ...omatically pulls in a sheet of paper and prints out The toner particles on the OPC drum surface is fixed to the paper Adjust Shading This procedure makes a new shading reference value 1 Make sure that white paper is loaded in the automatic feeder It is recommended to load a letter sized paper 216 279 mm 2 Press Menu and Maintenance on the one touch keypad 3 Press or to select ADJUST SHADING Õ opti...

Page 77: ...3 1 Troubleshooting 3 ...

Page 78: ... you are sending it ÔDOCUMENT JAMÕ appears in the display Do not pull the document out of the slot If you do this it could harm your machine 1 Open the control panel with hand Troubleshooting 2 Carefully remove the jammed document Then close the control panel firmly until it clicks into place ...

Page 79: ...ccur an error message appears in the display Follow the steps below to clear jam To avoid tearing paper pull the jammed paper out gently and slowly IF JAMMED IN THE PAPER FEED AREA 1 Remove the jammed paper as shown below 2 After you have removed the jammed paper load the paper with the print side facing you Adjust the paper guide to match the width of the paper 3 Troubleshooting ...

Page 80: ... and a long portion of the paper is visible pull the paper straight out If there is resistance to the paper and it does not move immediately when you pull stop pulling Continue with the next step IF JAMMED INSIDE THE MACHINE 1 Pulling the cover release button toward you open the cover 2 Remove the image cartridge ...

Page 81: ...cur frequently make sure that you are following these tips to avoid jams Follow the procedures in ÒLoading PaperÓ on page 1 15 to load paper properly Make sure that the adjustable guides are positioned correctly Do not overload the paper Make sure that the paper can be loaded up to 150 sheets at a time Flex fan and straighten the paper before loading it Do not load wrinkled creased damp or highly ...

Page 82: ...ridge is not installed You have tried to select a group location where only a single location number can be used Press down on the cover until it clicks in place or install the cartridge Your unit cannot connect with the remote machine or has lost contact because of a problem on the phone line Try again If failure persists wait an hour or so for the line to clear then try again Or turn the ECM mod...

Page 83: ...you have used an incorrect poll code The remote operator should know in advance that you are polling and have their fax unit loaded with the original document Enter the correct poll code The machine is warming up and is off line Wait until the machine is on line The recording paper has run out Load the recording paper TONER LOW The toner is almost empty Take out the toner cartridge machine and gen...

Page 84: ... is the right size not too thick or thin Make sure that the cover is firmly closed You cannot receive faxes automatically The FAX mode should be selected Is there paper in the machine Check if the display shows ÔMEMORY FULL Õ The machine will not send anything Make sure that the document is loaded face down ÔTXÕ should show up in the display Check the other machine you are sending to to see if it ...

Page 85: ...eck your scan glass for marks and clean it See page 3 11 The machine dials a number but fails to make a connection with another fax machine The other fax machine may be turned off out of paper or cannot answer incoming calls Speak with the other machine operator and ask them to sort out the problem You cannot store a document in memory There may not be enough memory to store the document If the di...

Page 86: ...lectable options to the default value 3 PHONEBK MEMORY clears the one touch speed dial or group dial numbers stored in memory In addition all the Schedule Job operations you have reserved are also canceled 4 TX RX JOURNAL clears all records of transmissions receptions 2 Move to the options by pressing or repeatedly until the one you want to clear is blinking 3 Press Enter The display asks you to c...

Page 87: ...ower off to clean the scanner as documents stored in memory will be lost 1 Open the control panel with hand 2 Disassemble the white roller as follows Both ends of the white roller have plastic bushings that are snapped shut with small tabs on them Pull the bushing slightly inward A then rotate the bushing B until it reaches a slot Then pull the roller upward A B 3 Wipe the roller surface with a so...

Page 88: ... the glass is very dirty first wipe it with a slightly dampened cloth then with a dry cloth Be very careful not to scratch the glass surface 6 Replace the roller in reverse order and then close the control panel firmly until it clicks into place 4 Clean the ADF rubber piece also ...

Page 89: ... Mode uses approximately 50 less toner than normal printing The printed image is much lighter and is adequate for printing drafts or proofs Replacing Image Cartridge When the image cartridge is near the end of its life white streaks or hue changes will occur You can temporarily re establish print quality by redistributing the remaining toner in the cartridge 1 Open the cover and remove the image c...

Page 90: ...Follow the instructions printed on the cartridge box to recycle the used cartridge 3 Unpack a new image cartridge and carefully remove the sealing tape To replace the image cartridge 1 Pulling the cover release button toward you open the machine cover ...

Page 91: ...nside the machine one on each side Grasp the handle and slide the cartridge down between the cartridge slots until it drops into place 4 Shake the cartridge from side to side 5 or 6 times to distribute the toner evenly inside the cartridge 6 Close the cover firmly ...

Page 92: ...3 16 Maintenance Memo ...

Page 93: ...4 1 Appendix ...

Page 94: ...aration between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Do not make any changes or modifications to the equipment unless specified in the manual If such changes or modifications should be made you could be required to stop operation of the equi...

Page 95: ...Electromagnetic Compatibility and Low Voltage Directive 73 23 EEC Compliance was demonstrated to the following specifications as listed in the official journal of the European Communities EN 50081 Emissions EN 55022 Radiated Class B EN 55022 Conducted Class B EN 60555 2 Power Harmonics EN 50082 Immunity IEC 801 2 Electrostatic Discharge IEC 801 3 RF Radiated IEC 801 4 Fast Transient Burst EN 60950...

Page 96: ...ION INVISIBLE LASER RADIATION WHEN THIS COVER IS OPEN DO NOT OPEN THIS COVER VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GEÖFFENT NICHT DEM STRAHL AUSETZEN ATTENTION RAYONNEMENT LASER INVISIBLE EN CAS D OVERTURE DANGEREUSE AU FAISCEAU ATTENZIONE RADIAZIONE LASER INVISIBILE IN CASO DIAPERTURA EVITARE L ESPOSIZIONE AL FASCIO PRECAUCION RADIACION LASER IVISIBLE CUANDO SE ABRE EVITAR EXPONERSE ...

Page 97: ...E APPAREIL À LASER DE CLASSE 1 TO IEC 825 Safety Information PRODUCT SAFETY USA UL 1950 UL LISTING CANADA CSA C22 2 No 950 UL 1950 CSA Certification EEC Europe IEC 60950 EN 60950 TÜV GS Certification CB IEC 60950 LASER SAFETY EEC Europe HD 194 EN 60825 USA 21 CFR Chapter 1 Subchapter J CDRH Certified 4 5 Appendix ...

Page 98: ...mination point In the event of problems you should contact you contact your equipment supplier in the first instance Power Saver This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use When the printer does not receive data for an extended period of time power consumption is automatically lowered For potentially faster printing of t...

Page 99: ...ng registration for 20 numbers Speed dialing Registration for 80 numbers Document size Ð Width 5 8 to 8 5 inches 148 to 216 mm Ð Length Single page 5 to 59 inches 128 to 1 500 mm Multi pages 8 3 to 11 7 inches 279 to 297 mm Weight Single page 50 to 100g m2 0 07 to 0 20 mm thickness 20 pages 50 to 90g m2 0 07 to 0 13 mm Uncoated paper 30 pages 75g m2 0 1 mm Uncoated paper Recording paper size Lette...

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