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8.6

Cleaning the cartridge carrier contacts

Before cleaning these parts, there should be no scheduled job such as Delayed Fax, Send Polling, or faxes received into 
memory. Once you have unplugged the power cord from the machine, all data will be lost.

1

Press 

Cartridge Change

.

2

Open the Control Panel and Cartridge Compartment Cover and remove the cartridge.

3

Remove the print cartridge.

4

Unplug the power cord from the electrical outlet of the rear of the machine.

5

Clean the Cartridge Carrier contacts with clean and dry cloth.

6

Plug in the power cord and reinstall the cartridge.

Summary of Contents for SF-360 Series

Page 1: ...SF 360 series SF 360 series ...

Page 2: ...ine should never be placed on near or over a radiator heater air conditioner or ventilation duct 8 Do not allow anything to rest on the power or telephone cords Do not locate your fax machine where the cables may be damaged by people walking on them Do not place the machine where the power or telephone cord may be bent Any case of above may cause the hazardous result or malfunction 9 Do not overlo...

Page 3: ...hose controls covered by the operating instructions Improper adjustment of other controls may result in damage and may require extensive work by a qualified service technician to restore the prod uct to normal operation 15 Avoid using this fax machine during a lightning storm There may be a remote risk of electric shock from lightning If possible unplug the AC power and telephone for the duration ...

Page 4: ... 4 To redial the last number called 2 4 To redial the number in memory 2 4 To find a number received via the Caller ID service 2 4 Chapter 3 The Fax Machine Sending a fax 3 2 Loading documents 3 2 Acceptable documents 3 2 Setting document resolution and contrast 3 3 Sending a fax manually 3 3 Sending a fax automatically 3 3 Automatic redial 3 4 Receiving a fax 3 4 Reception modes 3 4 Receiving in ...

Page 5: ...5 6 Chapter 6 Special Features Inserting a pause 6 2 Using Caller ID 6 2 Using the Mute 6 2 To mute a call 6 2 To release the mute 6 2 Recording a conversation SF 365TP only 6 3 Sound setup 6 3 User reports 6 4 To print a report 6 4 Re Printing faxes 6 5 Registering deleting the junk fax numbers 6 5 Entering junk fax setup mode 6 5 Using Short Message Service SMS 6 6 Reading SMS messages 6 6 Print...

Page 6: ...problems 8 10 Paper feeding problems 8 10 Clearing jams 8 11 Document jams during transmission 8 11 Paper jams during printing 8 11 Chapter 9 Appendix Specifications 9 2 General specifications 9 2 Printer specifications SF 361P and SF 365TP only 9 2 Scanner and copier specification 9 3 Facsimile specifications 9 3 A sample of ITU 1 chart reduced to 60 5 9 4 Font List for Print 9 5 Font List for LC...

Page 7: ... 08 65 65 0 15 min www samsung com fr GERMANY 01805 121213 0 12 min www samsung de HUNGARY 06 40 985 985 www samsung com hu ITALIA 199 153 153 www samsung com it LUXEMBURG 02 261 03 710 www samsung lu NETHERLANDS 0900 20 200 88 0 10 min www samsung com nl NORWAY 231 627 22 www samsung com no POLAND 0 801 801 881 www samsung com pl PORTUGAL 80 8 200 128 www samsung com pt SLOVAKIA 0850 123 989 www ...

Page 8: ...ribes the preliminary setup procedure A full installation instruction is explained in the separate Quick Install Guide If you are installing or reinstalling the machine from the beginning refer to the Quick Install Guide provided with the machine ...

Page 9: ...M1 Telephone Answering Machine and DRPD Broadcasting to send the same document to multiple destinations Delayed FAX to send the document at a later time Send Receive Polling Last 10 number redial Report management sending confirmation Journal report and Phonebook etc Transmit and Receive short messages Stored FAX to send the document without original document My Favorites Wake up Sound Features fo...

Page 10: ... to familiarise yourself with your new machine by looking at the pictures on the next few pages Front view2 Rear view 2 Note that all of illustrations on this User s Guide are from SF 365TP so some parts may be different from your machine Paper Support AC Power Socket USB Connector SF 361P SF 365TP Document Guide Dust Cover Document Tray Handset Connect extension phone or TAM here if applicable SF...

Page 11: ...9 Used to repeat the current message or to skip back to the previous one 10 Used to skip forward to the next message 11 Number keypad Dial numbers manually as you would usually do with the telephone or enter letters while setting up your machine 12 Symbols Used to enter special characters when entering a name in edit mode 13 Phone Book To search for a number in memory 14 Redial Pause Used to redia...

Page 12: ... before buying large quantities of paper Your machine uses a variety of papers including Xerographic paper Bond paper Dual purpose paper Because all paper varies in physical characteristics you can receive mixed results from different packages of paper even though the packages contain the same type of paper If you encounter undesirable results try the other side of the paper a different type or an...

Page 13: ...ed to select the sorting order Normal Reverse 9 Press OK when all options have been selected When the machine runs out of paper Load paper and press OK appears in the display Supply additional paper and press OK Setting date and time The current date and time are shown in the display when the machine is on and ready for use Standby Mode The date and time will be printed on all faxes you send 1 Pre...

Page 14: ... by using the number keypad You can include special characters space plus sign etc 8 Press OK when the name in the display is correct The machine returns to Standby Mode when you have finished or when Stop Clear has been pressed How to enter letters These instructions assume that the display is asking you to enter a name 1 Press the appropriate button for the letter you want To enter an O for exam...

Page 15: ...y to print again Adjusting ring volume Your machine has several levels of ring volume Adjust it as you prefer Press Scroll buttons with machine in standby Whenever you press the button different ring is ringing The volume 0 indicates that the machine will not ring when the call is received Adjusting speaker volume When you are speaking via the speaker phone you can adjust the volume as you follows...

Page 16: ...CHAPTER 2 PROGRAMMING AND DIALLING ...

Page 17: ...have an SF 365TP You do not need to pick up the handset Speak into the microphone on the Control Panel when the call is answered Phone book dialling There are two types of Phonebook dialling One Touch and Speed dial The way to programme numbers into memory is the same for both but how you dial stored numbers is different To One Touch dial you just press and hold a number 0 9 on the keypad and the ...

Page 18: ...begins to transmit if a document is loaded in the document feeder To send a fax directly without scanning into memory turn off the Send From Memory option see Send From Memory on page 6 10 You can refer to the number assigned to each location by printing the Phonebook see To print a report on page 6 4 Regardless of the setting of the Send From Memory option the machine will first dial and then sen...

Page 19: ... redial the number in memory 1 Press and hold Redial Pause for about two seconds 2 Select Recent Numbers and press OK The display shows the most recent numbers 3 Press Scroll buttons to find the number you are dialling 4 Press Start Fax when the correct number appears If a document is loaded the machine automatically begins to send To find a number received via the Caller ID service You sometimes ...

Page 20: ...CHAPTER 3 THE FAX MACHINE ...

Page 21: ...nt doesn t feed cor rectly open the Control Panel remove the document and try loading it again 3 Choose the proper resolution and contrast by pressing Rcv Mode Darkness and Resolution respectively Acceptable documents For multiple sheets all pages of the document must be the same size and paper type DO NOT try to send documents that are wet covered with wet ink or paste wrinkled curled or folded t...

Page 22: ... by using memory broadcasting delayed tx for example SUPER FINE will be changed back to FINE even though you selected SUPER FINE 3 Press Rcv Mode Darkness as many times as you want to adjust the darkness NORMAL works well for normal handwritten typed or printed documents LIGHTEN works with very dark print DARKEN works with light print or faint pencil markings PHOTO is used when faxing photographs ...

Page 23: ... selecting either FAX or AUTO Mode Reception mode Your model How it works Reference section FAX All The machine answers an incoming call and immediately goes into receive mode expecting a fax to be received Receiving in FAX mode on page 3 5 TEL The automatic fax reception is turned off You can receive a fax only by manually pressing Start Fax Receiving in TEL mode on page 3 5 AUTO Your fax machine...

Page 24: ...into receive mode If the machine does not sense a fax signal it will continue ringing to tell you it is a phone call You should pick up the handset to answer the call or it will switch to automatic reception mode after approximately 25 seconds Receiving in TAM mode SF 360 SF 361P To use this receiving mode you need to have an answering machine attached To set the machine to TAM Mode press Rcv Mode...

Page 25: ...hone line to answer several different telephone numbers To receive a fax in DRPD mode you should first set DRPD and activate it Once you have activated DRPD mode it can be one of the receiving modes which can be selectable by pressing the Rcv Mode Darkness button as FAX TEL and AUTO To set up DRPD see DRPD Mode on page 6 11 Press Rcv Mode Darkness repeatedly until DRPD Mode appears in the display ...

Page 26: ...you will learn how to check your TAM greeting message monitor incoming calls play erase messages and access your machine from a remote telephone All the instructions in this chapter assume that your fax machine is set to TAM Mode The SF 365TP uses electronic memory as a recording medium Recording time is dependent on the content of the message The total recording time TAM Greeting ICM is about 30 ...

Page 27: ...recorded Then it displays the elapsed time as the message plays back automatically Checking your TAM message The TAM message plays back when your machine is in TAM Mode and receives a call Press Greeting The display shows the time when the message was recorded The display then counts down the seconds as the message is playing back Monitoring an incoming call Call Monitoring is useful for screening...

Page 28: ...ime counts down as the message plays back Playing back all messages Press and hold Play Record until you hear a beep All the messages are played back The display briefly shows recorded time of each message then plays ALL the messages recorded When the display reads 50s 01 03 01 is the number of the caller message currently being played and 03 is the total number of caller messages in memory 50s is...

Page 29: ...ecorded messages This is why you should erase old messages To erase a selected message Press Erase while the message is playing BE CAREFUL Once you have pressed Erase while a message is playing there s no way to cancel or recover it The selected message is erased and Erasing is displayed To erase all recorded messages 1 Press Erase The display asks if you want to erase ALL messages 2 Press OK if y...

Page 30: ... up for several minutes Using remote commands The chart below describes which Remote Code you have to enter for remote operation Code Operation 0 Exits remote control mode 1 Skips a message backward The machine skips the current message and plays the previous one 2 Plays back new messages The machine beeps and plays messages one by one When a message is played back the machine waits for another co...

Page 31: ......

Page 32: ...chapter you will learn how to use the advanced fax features of your machine For example how to send the same documents to many different locations Broadcasting or how to set up your machine to send faxes at a preset time Delayed Fax ...

Page 33: ...fax You can set your machine to send a fax at a later time when you will not be present Normally it is cheaper to send a fax at night because telephone rates are lower than they are during the day 1 Turn the document face down and feed it into the machine 2 Press Menu repeatedly until ADVANCED FAX appears and press OK 3 Select Set Delayed Fax by pressing Scroll buttons and press OK 4 Enter the fax...

Page 34: ...eleting stored documents 1 Press My Favorites repeatedly and press OK when Delete appears 2 You can select one or all to delete the stored documents 3 Select the document to delete by pressing Scroll buttons and when the correct document ID is displayed press OK The document will be deleted Sending stored documents 1 Press My Favorites repeatedly and press OK when Send appears 2 Select the documen...

Page 35: ...e is preset to 0000 at the factory which represents no poll code When it is polled the page in memory will be deleted automatically and receiving mode returns to the state before setting polling To cancel Send Polling see To cancel the scheduled job on page 5 4 Setting receive polling 1 Lift the handset or press Speaker Phone or On Hook Dial and enter the telephone number of the remote machine whi...

Page 36: ...o Standby Mode and FWD will appear in the display at Fax Forward start time and every fax will be forwarded to your new location till the end time During forwarding time the receive mode temporarily changes to Message forwarding SF 365TP only When you re out of the office or home and you want to be notified whenever there s a new message left on your machine you need to use the Message Forwarding ...

Page 37: ...essing Scroll buttons and press OK The display shows Off or On whenever you press Scroll buttons Off disables auto fax notice On dials the number and leaves the voice message to notify the new fax 3 Press OK after selecting On 4 Enter the telephone number and press OK If you have ever recorded a Fax auto notice OGM before the machine asks if you want to change If there is no recorded OGM the machi...

Page 38: ...CHAPTER 6 SPECIAL FEATURES ...

Page 39: ...m which enables the receiver to view the numbers or names of callers Once you have subscribed to Caller ID services your machine can display caller information To switch the Caller ID feature on 1 Press Menu repeatedly until SETUP SYSTEM appears and press OK 2 Select Caller ID by pressing Scroll buttons and press OK 3 Choose the desired option and press OK On Activates the Caller ID feature On w J...

Page 40: ...recording time is unlimited before memory is full The recorded conversation will be treated as an ICM To stop recording Press Stop Clear to stop recording Sound setup You can set the alarm key and wakeup sound 1 Press Menu repeatedly until SETUP SOUND appears and press OK The display shows the three options you can set Wakeup Sound Alarm Sound and Key Sound 2 Press Scroll buttons to select the opt...

Page 41: ...urrently stored in the fax machine s memory as One Touch Dial and Speed Dial Manual Sending Confirm This report shows the fax number the number of pages elapsed time of the operation the communication mode and the communication results Set up your machine as described in Sending Confirm on page 6 10 to automatically print Sending Confirm Manual Automatic Schedule Inform This report shows the docum...

Page 42: ...ing the junk fax numbers Provided you have entered a junk fax number and activated the Caller ID option by selecting On w Junk Fax your machine will not receive any faxes registered as a junk fax To set up the Caller ID See Using Caller ID on page 6 2 Entering junk fax setup mode 1 Press Menu repeatedly until SETUP SYSTEM appears and press OK 2 Select Set Junk Fax No 3 Press OK and follow the inst...

Page 43: ... are marked with an asterisk The machine can save up to 30 messages Messages will not be lost even if power is disrupted Sending SMS messages You can send new SMS messages 1 Press Menu repeatedly until SHORT MESSAGE appears and press OK 2 Select Send by pressing Scroll buttons and press OK 3 The first available option New SMS appears then press OK 4 Enter the text and press OK See How to enter let...

Page 44: ... can choose Delete All or Delete One in Delete Sent SMS or Delete RCV SMS menu If you select Delete All then all sent or received messages stored in the machine will be deleted 5 The list of messages appears Select one by pressing Scroll buttons and press OK The selected message is deleted Setup SMS messages The Message Transmitting and Receiving Center number is preset when you buy your machine W...

Page 45: ... to SET SMS press OK 3 REGISTER is displayed in LCD press OK 4 Send Register is displayed press OK The fax machine will send a registration SMS to the SMS Center and register the device Registration is now complete Editing Registration Number 1 Press Menu button repeatedly until SHORT MESSAGE appears press OK 2 Using Scroll buttons keys scroll along to SET SMS press OK 3 REGISTER is displayed in L...

Page 46: ...m TAM options The System Setup includes settings related to fax operation and TAM Setup has settings related to answering machine operations 1 Press Menu 2 Select SETUP SYSTEM or SETUP TAM SF 365TP only by pressing Scroll buttons 3 Press OK to enter specified Setup mode 4 Scroll up or down by pressing Scroll buttons to select the option you want to change 5 Press OK when the option you want appear...

Page 47: ...mber of rings before answering an incoming call If you are using your machine as both a telephone and a fax machine we suggest you set the ring count to at least 4 to give you time to answer Rcv Start Codea The Rcv Start Code Remote Receive Start Code allows you to start fax receive from an extension phone plugged into the EXT socket except SF 365TP or equivalent If you pick up the extension phone...

Page 48: ...e options may not appear in the display depending on your country If so it is not applicable to your machine Options Suboption Save Charge Lets you dial into your machine from a remote phone and check whether anyone has left a message with out being charged When Save Charge is On the machine answers your call on the number of rings you have specified in the Rings to Answer option If there is no me...

Page 49: ......

Page 50: ...CHAPTER 7 USING PRINTING This chapter is only for SF 361P and SF 365TP users ...

Page 51: ...PC before beginning installation You are using Windows 98 Windows Me Windows 2000 or Windows XP You are using at least Internet Explorer 5 0 Installing Printer Software For Windows 98 Me 2000 XP users cancel the New Hardware Found screen when the computer boots up Make sure that your machine is plugged in and connected to your computer s USB port before installing Printer Software from the Printer...

Page 52: ... the installation will start and a test page will not be printed at the end of the installation 3 After the installation is finished a window asking you to print a test page appears If you choose to print a test page select the checkbox and click Next 4 If the test page prints out correctly click Yes If not click No to reprint it 5 To register yourself as a user of Samsung Printers in order to rec...

Page 53: ...are You can reinstall the software if installation fails 1 You can select Start All Programs Samsung SF 360_CF 360Series Maintenance 2 Select Repair and click Next NOTE If your machine is not already connected to the computer the following window will appear If the machine is already connected and turned on this screen does not appear Skip to the next step After connecting the machine click Next I...

Page 54: ...k slightly different depending on your application Make sure that Samsung SF 360_CF 360Series is selected as your default printer The basic print settings are selected within the Print window These settings include the number of copies and the print range 3 Click Properties if you want to make any adjustments that are appropriate for printing your document 4 Now you see the Samsung SF 360_CF 360Se...

Page 55: ...e Copies option allows you to select the number of copies 5 Click OK to close the printer properties window 6 Click OK to start printing The printer s Properties window may differ depending on your operating system This User s Guide shows the Properties window on windows XP NOTE Most Windows applications overrides the settings you specified in the printer driver Change all of the print settings av...

Page 56: ...rs For Windows XP select Printers and Faxes Double click the Samsung SF 360_CF 360Series icon From the Document menu For Windows 98 Me select Cancel Printing For Windows 2000 XP select Cancel NOTE You can access this window simply by double clicking the printer icon at the bottom right corner of the Windows desktop Using Help Your machine has a help screen that can be activated using the Help butt...

Page 57: ......

Page 58: ...CHAPTER 8 CARE AND MAINTENANCE ...

Page 59: ...Roller there is a bushing that is secured with a small tab Push the tab slightly inward then rotate towards you Then pull up the right hand part to take it out 3 Wipe the roller surface with a soft cloth dampened with water 4 Clean the ADF Rubber piece at the back of the Control Panel too 5 Carefully wipe the Scanning Glass with a soft dry cloth If the glass is very dirty first wipe it with a slig...

Page 60: ...rol Panel and Cartridge Compartment cover 4 Push down the cartridge and remove it 5 To load the cartridge insert the cartridge below the metal clip and pointing down at the front When the cartridge is pushed to the back of the cartridge carrier lift the front of the cartridge up until it clicks into place If the cartridge moves loosely in the Carrier it has not clicked into place Repeat this step ...

Page 61: ...ber which represents the straightest line and press OK Ink level view Your machine allows you to check the amount of ink remaining To view the current ink level 1 Press Menu repeatedly until MAINTENANCE appears and press OK 2 Scroll to View Ink Level by pressing Scroll buttons and press OK The machine displays a fractional number For examples 1 8 means that ink is low and you need to replace the c...

Page 62: ...ridge The warranty will not cover damage caused by using refilled cartridges Cleaning the cartridge To maintain good printing quality we recommend you occasionally wipe the Print Nozzles and Contacts as described below Wiping the print nozzles and contacts When the print is not clear or dots are missing the problem may be caused by dried ink on the Print cartridge nozzles Print cartridge contacts ...

Page 63: ...gged the power cord from the machine all data will be lost 1 Press Cartridge Change 2 Open the Control Panel and Cartridge Compartment Cover and remove the cartridge 3 Remove the print cartridge 4 Unplug the power cord from the electrical outlet of the rear of the machine 5 Clean the Cartridge Carrier contacts with clean and dry cloth 6 Plug in the power cord and reinstall the cartridge ...

Page 64: ...e memory TAM SF 365TP only ICM Memory Full The voice memory is full No more caller s messages can be recorded Total recording time is about 30 minutes TAM SF 365TP only Ink Low Install new ink cartridge The print cartridge has run out of ink To install a new Print Car tridge see Replacing the print cartridge on page 8 3 Although this message is displayed you can make a copy or print a report But s...

Page 65: ...signed to the One Touch or two digit Speed number Telephone Poll Code Error The remote user entered wrong poll code Fax Poll job exists already You have programmed a polling send Cancel scheduled job and try again Fax Polling Error Check remote site The machine you want to poll is not ready to answer your poll The person you are polling should have loaded their fax machine with a document and be i...

Page 66: ...ay You may have hung up the handset before you pressed Start fax Check if the machine to which you are sending can receive your fax You cannot poll another machine The fax machine you are polling may be using a poll code The fax you received has blank bits on it The machine sending to you may be faulty A noisy phone line can cause line errors Check your machine by making a copy Spots or lines miss...

Page 67: ...Clean the print cartridge see Cleaning the car tridge on page 8 5 Improperly formed or misaligned characters Clean the print cartridge see Cleaning the cartridge on page 8 5 Abnormal black horizontal lines Clean the cartridge carrier see Cleaning the cartridge carrier contacts on page 8 6 Problem Solution Paper is jammed during printing Clear paper jam as described in Paper jams during printing on...

Page 68: ... clicks into place Paper jams during printing If the fax paper jams while you are receiving or printing Remove jammed paper and press Stop Clear appears in the message If the paper is jammed in the Received Paper Output Area 1 Remove the jammed paper by pulling it out smoothly in the direction of the arrow as shown If the paper tears when it is being removed check to ensure that no small pieces ha...

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Page 70: ...CHAPTER 9 APPENDIX ...

Page 71: ... Initial Cartridge supplied with the machine INK M40S About 265 sheets based on ITU 1 chart See A sample of ITU 1 chart reduced to 60 5 on page 9 4 Replacement Cartridge to be purchased in the market INK M40 About 750 sheets based on ITU 1 chart See A sample of ITU 1 chart reduced to 60 5 on page 9 4 External dimension W x D x H 432 x 370 x 324 mm 17 0 x 14 6 x 12 7 inches Weight 3 0 Kg including ...

Page 72: ... Item Description Compatibility ITU T30 Application line Public Switched Telephone Network PSTN or behind PABX Data coding MH MR MMR Modem speed 14400 12000 9600 7200 4800 2400 bps Transmission speed about 6 seconds Standard mode a a Transmission time applies to memory transmission of text data with ECM compression using only ITU T No 1 Chart Resolution Standard 203 x 98 dpi Fine 203 x 196 dpi Sup...

Page 73: ...9 4 A sample of ITU 1 chart reduced to 60 5 ...

Page 74: ...A PPENDIX 9 5 A PPENDIX A PPENDIX A PPENDIX A PPENDIX A PPENDIX A PPENDIX A PPENDIX Font List for Print ...

Page 75: ...9 6 Font List for LCD ...

Page 76: ...A PPENDIX 9 7 A PPENDIX A PPENDIX A PPENDIX A PPENDIX A PPENDIX A PPENDIX A PPENDIX Replacing the fitted plug UK Notes for use of this device New Zealand ...

Page 77: ...9 8 Declaration of conformity European countries ...

Page 78: ...A PPENDIX 9 9 A PPENDIX A PPENDIX A PPENDIX A PPENDIX A PPENDIX A PPENDIX A PPENDIX ...

Page 79: ...9 10 In case of interference US Fax branding US See Chapter 1 for instructions on how to enter this information into your Samsung FAX machine s memory ...

Page 80: ...A PPENDIX 9 11 A PPENDIX A PPENDIX A PPENDIX A PPENDIX A PPENDIX A PPENDIX A PPENDIX Telephone company information US ...

Page 81: ...9 12 WEEE NOTICE SHEET ...

Page 82: ...er 7 5 delayed fax 1 2 3 3 5 1 5 2 6 4 8 6 8 7 dialling 1 2 1 4 2 4 3 4 8 8 discard size 6 10 E ECM mode 6 10 F fax auto notice OGM 5 6 fax forward 5 5 feeder 1 2 1 5 1 6 2 3 3 2 3 3 8 8 8 10 H help use 7 7 howler action 6 11 I ICM record time 6 11 image TCR 6 10 6 11 ink save mode 1 8 installing softwar MFP driver 7 2 ITU 1 chart 9 4 J junk fax 6 2 6 4 6 5 6 10 8 7 8 8 6 4 6 5 K keypad character ...

Page 83: ...2 3 3 2 3 3 6 11 ring volume 1 8 rings to answer 3 5 6 10 6 11 S save charge 6 11 scan driver install 7 2 scanning glass 8 2 scheduled job 5 4 8 6 8 7 8 8 search 1 4 send from memory 2 3 3 3 6 10 sending confirm 3 3 6 4 6 10 setting date and time 1 6 setting fax number 1 7 shading 8 4 8 7 short message service 6 6 silence action 6 11 smart fax 5 3 software install 7 2 Speaker Phone dial 2 2 speake...

Page 84: ...P N JB68 00997A Rev 1 01 ...

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