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If the Network Extender for Business is configured to use DHCP and does not receive a response from the DHCP server after several retries, the device will assign itself the default IP address and then try to
auto-reboot every 10 minutes. This 10 minute period allows a network administrator time to configure the device.
If the Network Extender for Business is configured to use static addressing (DHCP off) but some of the IP Address configuration is missing, the Network Extender for Business will assign itself the default IP
address and it will reboot every 10 minutes. This allows the network administrator to resolve the configuration issue via the web server or reset the device.
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Issues with the IP Configuration
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What is the default IP address?
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The default IP address is 192.168.1.10
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What if the reset tool doesn't work?
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Check all the fields on the label of the NE. Also make sure you know the IP address.
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What is the default user name and password?
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User Name: administrator
Password: enterpriseFemt0 (zero on end)
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How come I can’t see the Network Extender for Business address showing up in the arp output on my computer that is directly attached to the Network Extender for Business?
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The device is likely configured to use DHCP or has an invalid static addressing configuration. In these cases the device will resort to its default IP address 192.168.1.10. When the Network Extender for Business goes into this mode of
operation it stops sending out packets to the router/switch and your PC as it has no usable IP address to populate the ARP table with. You should be able to access the web server using https://192.168.1.10 for reconfiguration.
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What happens if my Internet Connection goes down?
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A properly configured unit will continue to try to contact the Verizon Wireless Network until the network issue is resolved. If your DHCP server goes down or is not available and the Network Extender for Business is configured to use
DHCP it will try every 10 minutes.
