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FreeSync

FreeSync

 technology is solution that eliminates screen tearing without all the usual lag and latency.

This feature will eliminate screen tearing and lag during game play. Improve your gaming experience.
The displayed 

FreeSync

 menu items on the product may vary, depending on the product model and 

compatibility with the AMD graphics card.

 

Off

: Disable 

FreeSync

.

 

On

: Turn on the AMD graphics cards' 

FreeSync

 function. You may experience intermittent flickers 

when playing some games.

Apply the optimum resolution when using 

FreeSync

.

The refresh rate setting method please refer to Q & A → How can I change the frequency?

 

The 

FreeSync

 function is only enabled in 

HDMI

 or 

DisplayPort

 mode.

Use the 

HDMI/DP

 cable provided by the manufacturer when using 

FreeSync

.

If you use the 

FreeSync

 function while playing a game, the following symptoms may occur:

 

The screen may flicker depending on the type of graphics card, the game option settings, or the 
video being played. Try the following actions: decrease the game setting values, change the current 

FreeSync

 mode to 

Off

, or visit the AMD website to check your graphics driver’s version and update it 

with the latest one.

 

When using the 

FreeSync

 function, the screen may flicker due to the fluctuation of output frequency 

from the graphics card.

 

The response rate during the game may fluctuate depending on the resolution. A higher resolution 
generally decreases the response rate.

 

The sound quality of the product may be degraded.

 

If you encounter any issues when using the function, contact the Samsung Service Centre.

 

If you change the screen resolution while the function is 

On

, the screen may intermittently blank out due to 

the graphic card. Set 

FreeSync

 to 

Off

 and change the resolution.

 

The function is unavailable in the devices (e.g. AV devices) that have no AMD graphics card. If the function is 
applied, the screen may have malfunction.

The models in the Graphic Cards list supports FreeSync

FreeSync

 can only be used with specific AMD graphics card models. Refer to the following list for 

supported graphics cards:
Make sure to install the latest official graphics drivers from AMD that support 

FreeSync

.

 

For additional AMD graphics card models that support the 

FreeSync

 feature, visit the official AMD website. 

(https://www.amd.com/en/products/specifications/graphics).

 

Select 

FreeSync

 

Off

 if you are using a graphics card from a different manufacturer.

 

When applying the 

FreeSync

 function via the HDMI cable, it may fail to work due to the bandwidth limitation 

of certain AMD graphics card.

 

Radeon™ RX Vega series

 

Radeon™ RX 500 series

 

Radeon™ RX 400 series

 

Radeon™ R9/R7 300 series  
(excluding R9 370/X, R7 370/X, R7 265)

 

Radeon™ Pro Duo (2016 edition)

 

Radeon™ R9 Nano series

 

Radeon™ R9 Fury series

 

Radeon™ R9/R7 200 series  
(excluding R9 270/X, R9 280/X)

Summary of Contents for S24A400UJ Series

Page 1: ...of Samsung are owned by their respective owners S24A40 U S27A40 U An administration fee may be charged in the following situations a An engineer is called out at your request but it is found that the...

Page 2: ...uide 15 Connecting and Using a Source Device Read below before connecting the product 16 Ports 17 Connecting and Using a PC 18 Connection Using the HDMI Cable 18 Connection Using an HDMI DVI Cable 18...

Page 3: ...Resolution and Frequency 30 Check the following 30 Q A 33 Specifications General 34 Standard Signal Mode Table 36 Appendix Responsibility forthe Pay Service Cost to Customers 38 Not a product defect...

Page 4: ...o protective earth ground Caution Consult instructions for use This symbol instructs the user to consult the user manual for further safety related information Electricity and Safety Warning Do not us...

Page 5: ...product away from oil pollution And do not install or use the product in the kitchen or near the kitchen stove Caution Do not drop the product while moving Do not set down the product on its front Whe...

Page 6: ...hunderstorm power off the product and remove the power cable Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found...

Page 7: ...may get stuck and injured Tilting the product at an excessive angle may cause the product to fall and an injury may result Do not place heavy objects on the product Product failure or personal injury...

Page 8: ...front of the screen Adjust the angle so light does not reflect on the screen Keep your forearms perpendicular to your upper arms and level with the back of your hands Keep your elbows at about a right...

Page 9: ...firmly connected to avoid injury caused by falling of the base Tightly fasten the connecting screw at the bottom of the stand base Fasten the large screw in the middle for assembly 3 4 5 Push the ass...

Page 10: ...Do not press down on the product There is a risk of damaging the product Checking the space around the product Make sure to have enough space forventilation when placing the product An internal temper...

Page 11: ...e product tilt and height can be adjusted Hold the top centre of the product and adjust the height carefully The height adjustment has a certain tolerance Stay within the tolerances when adjusting the...

Page 12: ...even in public places The locking device shape and locking method depend on the manufacturer Refer to the manuals provided with your anti theft locking device for details To lock an anti theft lockin...

Page 13: ...t do not comply with the VESA standard screw specifications the length of the screws may differ depending on the wall mount specifications Do not fasten the screws too firmly This may damage the produ...

Page 14: ...nction Key Guide To use the Function Key Guide press the JOG button when the screen is turned on Source Changes the input source A message will appear on the top left corner of the screen if the input...

Page 15: ...s displayed only when the monitor screen is turned on the computer resolution changes or the input source changes Brightness Volume Features Eye Saver Mode Off UP DOWN Adjust Brightness Contrast Sharp...

Page 16: ...bles from both the product and the external device to prevent damage to the product due to a short circuit or over current 3 After all signal cables have been properly connected connect the power cabl...

Page 17: ...a PC is connected to the port using a USB Type C cable Connect to a USB device Connect to a USB device Used to update the software DP Connects to a PC using a DP cable HDMI Connects to a source devic...

Page 18: ...ction Using an HDMI DVI Cable When using HDMI DVI cable audio may not be supported according to source device The optimum resolution may not be available with an HDMI DVI cable Connection Using an DP...

Page 19: ...o a power source The company is not liable for problems or damages to an external device caused by using an unauthorised cable for the connection Some products do not follow the USB standard and it ma...

Page 20: ...mbly is complete Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase Select a language on infor...

Page 21: ...ironment where the product will be used This menu is not available when Eco Saving Plus is enabled This menu is not available when Game Mode is enabled This menu is not available when Eye SaverMode is...

Page 22: ...duct can display normally Not every model can support all of these signals Brightness You can adjust the general brightness of the picture Range 0 100 A highervalue will make the picture appear bright...

Page 23: ...er or set top box etc is connected to the product via HDMI image quality degradation contrast colour degradation black level etc may occur depending on the connected source device In such case Black L...

Page 24: ...mode 4 3 16 9 Screen Fit The function may not be supported depending on the ports provided with the product Changing the Screen Ratio is available when the following conditions are satisfied A digita...

Page 25: ...H Position Move the menu position to the left or right V Position Move the menu position up or down Language Set the menu language A change to the language setting will only be applied to the onscree...

Page 26: ...le when Game Mode is enabled This option is not available when Picture Mode is in Dynamic Contrast mode Off Timer Plus Off Timer Off Timer Turn on Off Timer mode Turn Off After The off timer can be se...

Page 27: ...ime Control the response rate of a button when the button is pressed Acceleration 1 sec or 2 sec can be selected If No Repeat is selected a command responds only once when a button is pressed Power LE...

Page 28: ...orming update make sure that only one BIN file bin is saved in the root directory If the No USB devices detected Please check and try again message is displayed this is probably due to the following r...

Page 29: ...hortcut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Envi...

Page 30: ...cables Check the following Installation issue Blank spaces are found on all foursides of the screen when an HDMI orHDMI DVI cable is connected to the product and PC The blank spaces found on the scree...

Page 31: ...within the range of resolution and frequency compatible with the product Next if required change the settings referring to Standard Signal Mode Table P 36 in this manual and the Information menu on th...

Page 32: ...the volume is still low after turning it up to the maximum level adjust the volume on your PC sound card or software programme Video is available but there is no sound Sound cannot be heard if an HDM...

Page 33: ...een refresh rate under Monitorsettings How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Screen Resolution Adjust Resolution Windows 8 Windows 8 1 Go...

Page 34: ...336 31 mm V Pixel Pitch 0 2745 mm H x 0 2745 mm V 0 3114 mm H x 0 3114 mm V Maximum Pixel Clock 180 MHz 180 MHz Power Supply AC 100 240 V 50 60 Hz Refer to the label at the back of the product as the...

Page 35: ...nce The specifications are subject to change without notice to improve quality For detailed device specifications visit the Samsung website Europe only To access energy labelling information about thi...

Page 36: ...change the settings according to the following table by referring to the graphics card user manual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V IBM 720 x...

Page 37: ...cle is called horizontal frequency Horizontal frequency is measured in kHz Vertical Frequency Repeating the same picture dozens of times per second allows you to view natural pictures The repeat frequ...

Page 38: ...ramme If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation...

Page 39: ...response rate during the game may fluctuate depending on the resolution A higher resolution generally decreases the response rate The sound quality of the product may be degraded If you encounter any...

Page 40: ...or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household us...

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