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RECALL DIAL TONE

Press the NEW button to disconnect your existing call, wait for dial tone and then
make a new call on the same line.

NOTE: If this button does not appear on your keyset, the FLASH key may be pro-
grammed to recall dial tone.

SENDING A FLASH

While on an outside call, press the FLASH key to send a flash to the telephone
company. This is required for some custom calling features or CENTREX use.

NOTE: Flash is not available on an ISDN circuit.

BUSY LINE QUEUING WITH CALLBACK

If you receive a busy signal when you are selecting an outside line, this means that
the line or group of lines is busy.

Press the CBK key, if programmed, or dial 44. You will hear confirmation tone.

When the line becomes free, the system will call you back.

Lift the handset or press the ANS/RLS key to answer, wait for dial tone and dial
the telephone number or speed dial number again.

NOTES:
1.

A callback will be canceled if not answered within 30 seconds. If you have set
a callback, your CBK key will light.

2.

If the Hot Keypad feature has been turned off, you must first lift the handset
or press the SPEAKER key before dialing.

CANCELING CALLBACK

A callback will be canceled if not answered within 30 seconds. If you have set a
callback, your CBK key will light.

Your phone may have a maximum of five callbacks to lines and/or stations set at a
time. To cancel a callback:

Press the CBK key, if programmed, or dial 44. You will hear confirmation tone.

While you are listening to confirmation tone, press the HOLD key. This will
cancel the oldest set callback.

NOTES:
1.

If the hot keypad feature is turned off, you must first lift the handset or press
the SPEAKER key before dialing.

15

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16

INTERCOM CALLS

CALLING OTHER STATIONS

Dial the extension number or group number.

Wait for the party to answer. If you hear a brief tone burst instead of ringback
tone, the station you called is set for Voice Announce or Auto Answer. Begin
speaking immediately after the tone.

Finish the call by replacing the handset or pressing the ANS/RLS key.

NOTES:
1.

If you have a DSS key assigned to an extension or station group, you may
press this key instead of dialing the number.

2.

If the Hot Keypad feature has been turned off, you must first lift the handset
or press the SPEAKER key before you begin dialing.

ANSWERING INTERCOM CALLS

When your keyset rings, simply lift the handset—OR—press the ANS/RLS key
to be connected to the calling station.

Finish the call by replacing the handset or pressing the ANS/RLS key.

See Ring Preference under Customizing Your Keyset.

VOICE ANNOUNCE MODE

When another station calls you, your keyset will sound a brief attention tone and
you will hear the caller’s announcement.

Press  ANS/RLS to turn on the microphone and speak handsfree—OR— lift
the handset to reply.

To finish the call, replace the handset or press the ANS/RLS key.

NOTE: In order for C.O. calls to be answered handsfree, AUTO ANS CO must be set
ON.

AUTO ANSWER MODE

When another station calls you, your keyset will sound a brief attention tone and
then automatically answer the call.

Your microphone and speaker are turned on and you can speak handsfree. For
privacy, use the handset.

To finish the call, replace the handset or press the ANS/RLS key.

NOTE: In order for C.O. calls to be answered handsfree, AUTO ANS CO must be set
ON.

idcs_keyset.qxp  9/23/2005  11:32 AM  Page 22

Summary of Contents for OfficeServ 7200

Page 1: ...e to revise information in this guide for any reason Samsung Telecommunications America also reserves the right without prior notice to make changes in design or components of equipment as engineering...

Page 2: ...lls 22 Forwarding Calls 23 25 Call Pickup 25 My Group Pickup 25 Privacy Release 26 DIALING FEATURES Speed Dialing 27 Programming Personal Speed Dial Numbers 27 28 One Touch Speed Dialing 28 Last Numbe...

Page 3: ...imer 47 Auto Timer 47 Timer Function 47 Viewing Message Indications 48 Alarm Reminder Messages 48 49 Personal Speed Dial Names 49 Station Names 49 Managing Key Assignments 50 LCR with Clear 50 Backspa...

Page 4: ...ogrammable keys When changes are made be sure that your programmable keys are relabeled properly Lines from the telephone company are C O lines Calls on these lines are referred to as outside calls Yo...

Page 5: ...green and amber light that provides greater visibility of your keysets status than the indi vidual key LEDs The terminal status indicator provides the following indications Busy Off Hook Steady Red In...

Page 6: ...ONE For handsfree operation ANSWER RELEASE KEY HOLD KEY SPEAKER For handsfree operation and ringing 6 iDCS 18D KEYSET Scroll Call 1 Call 2 Message Memory Redial Transfer Speaker HOLD ANS RLS Volume 1...

Page 7: ...of other stations for One Touch dialing and many other system features VOLUME CONTROL KEYS Used to set independent levels for handset speaker background music ring and page volumes MICROPHONE For han...

Page 8: ...t for connection of a dig ital station device such as a keyset or 64 button module iDCS KDB SINGLE LINE INTERFACE FKDBS If your keyset is connected to a Digital Line Interface DLI port that supports 2...

Page 9: ...and route it through one of the cable channels in the bottom of the base pedestal ADDING AN iDCS 14 BUTTON KEY STRIP Place the keyset face down on a flat surface Remove the base pedestal by placing yo...

Page 10: ...ed by dialing an access code usually 9 If your system is programmed to require an authorization code before making a call dial Q plus a valid code before selecting a C O line If your system is program...

Page 11: ...OTES 1 If the hot keypad feature is turned off you must first lift the handset or press the SPEAKER key before dialing 15 16 INTERCOM CALLS CALLING OTHER STATIONS Dial the extension number or group nu...

Page 12: ...Wait for the called party to answer The called station must release its first call or place it on hold before answer ing your camp on NOTES 1 If you receive No More Calls tone that station has no avai...

Page 13: ...ecall If you do not answer this recall within a pre programmed period of time it will go to the system operator CONSULTATION HOLD When you are talking on an outside line and it is necessary to consult...

Page 14: ...rst call and hang up the waiting call will ring 21 Lift the handset or press the ANS RLS key to answer NOTE Intercom calls will not go on Automatic Hold CONFERENCE CALLS You may conference up to five...

Page 15: ...when you do not answer Dial 603 plus the extension or group number Receive confirmation tone and hang up NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press the...

Page 16: ...pickup key can have an extender for a specific pickup group 2 If the Hot Keypad feature has been turned off you must first lift the handset or press the SPEAKER key before dialing the access code MY G...

Page 17: ...ming speed dial numbers the programmable keys are known as A B C D E and F and are defined below The A key is not used The B key inserts a flash The C key inserts a pause The D key is used for pulse t...

Page 18: ...lly dial additional digits following a speed dial num ber AUTOMATIC REDIAL RETRY When you are making an outside call and you receive a busy signal the system can automatically redial the number for yo...

Page 19: ...The paged person will be automatically connected with you CALL PARK AND PAGE When you have an outside call for someone who is not at his her desk you can park the call prior to paging The iDCS offers...

Page 20: ...feature has been turned off you must first lift the handset or press the SPEAKER key before you begin dialing RETURNING MESSAGES Press the MESSAGE key or dial 43 The first station that left a message...

Page 21: ...ound music by using the VOLUME keys while listen ing to the music This does not affect the speakerphone level ESTABLISHED CALL PICKUP To pick up an established call in progress at a single line extens...

Page 22: ...engaged on a call and you are using the handset you may want other people to hear the distant party s voice over the speaker Press the LISTEN key to turn on the speaker The microphone is not in use so...

Page 23: ...ws you to engage in conversation on your keyset and simultaneously receive and reply handsfree to an OHVA through your DCS 32 Button Add On Module AOM Use caution because 39 the conversation through t...

Page 24: ...to store the new passcode SET ANSWER MODE INTERCOM You can receive internal calls in one of three modes see Answering Intercom Calls under Intercom Calls for descriptions While on hook press TRANSFER...

Page 25: ...handset on hook press TRANSFER and then dial 110 Dial 061 to turn ring preference on or 060 to turn it off Press TRANSFER to store your selection AUTO ANSWER CO CALLS This option will allow CO calls t...

Page 26: ...entified and answered with different greetings Outside and internal calls ringing to a station group will display CALL FOR xxx where xxx is the station group number This allows you to answer calls dir...

Page 27: ...o store your selection TIMER FUNCTION Display keyset users may use this feature as a simple stopwatch When the keyset is idle press the TIMER button to start timing Press the TIMER button again to sto...

Page 28: ...he 11 character name using the procedure described in Alarm Remind er Messages Press TRANSFER to store the name 49 MANAGING KEY ASSIGNMENTS You can view your key assignments and add extenders to some...

Page 29: ...red message then press SEND The basics steps in text messaging are 1 Press TMSG soft key to begin text messaging 2 Dial the 2 digit number for the desired message 3 Confirm this is the intended messag...

Page 30: ...e resources in the iDCS 100 Release 2 the iDCS 500 Release 2 and OfficeServ 7200 systems required for receiving CID data If there are no CIDDSP s available at the time a call comes in this is the mess...

Page 31: ...ed to redial the saved number If LCR is not being used on your system you will not be allowed to STORE CID numbers 55 INQUIRE CALLER ID PARK HOLD INFO If you are informed that an incoming call is on h...

Page 32: ...the review list or to STORE entries from the review list iDCS 64 BUTTON MODULE WITH KEYSET The 64 button module is used when you need more programmable keys added to your keyset The 64 red LED s provi...

Page 33: ...s allows you con trol over when and where you receive your calls as well as what to speak to your callers in the event you are unable to speak to them directly The events are referred to as Call Condi...

Page 34: ...box from a Station other than your Own or checking a mailbox associated with a different station Press the VMMSG key or dial the SVMi E Series group number You will be prompted to enter a password Pre...

Page 35: ...ESS MANAGER 5 PERSONAL GREETINGS 6 MAILBOX ADMINISTRATION 8 PAUSE RESUME 63 64 0 PLAY MENU OPTIONS EXIT TO AUTO ATTENDANT PERSONAL SERVICES 1 or 3 LISTENING TO OLD OR NEW MESSAGES 1 Play replay the me...

Page 36: ...The steps are simple a Enter the recipient s mailbox number or if this is not known enter to use the system directory 65 66 b Record your message at the tone After recording the message you will hear...

Page 37: ...telephone numbers The Find Me feature only use the first five 7 Night Intercept This feature is dependent on your weekly availability schedule which is entered in Personal Services 3 if allowed by th...

Page 38: ...69 70 6 Edit Personal Greetings You may also edit record each one of the greetings 1 9 at any time Select a greeting number to edit and follow the instructions to record your greeting When you are don...

Page 39: ...ime 4 Undelivered Retrieval When this function is activated the SVMi E Series will allow you to recall any messages you have sent that have NOT yet been picked up by the recipient From the Subscriber...

Page 40: ...PERSONAL ADMINISTRATION SETTINGS This menu allows you to make changes to basic setup settings that are rarely changed Use these when you initially set up your personal Subscriber settings You probably...

Page 41: ...be monitoring the connection between the caller and your voice mail box At this time you will only be monitoring the call you can not talk to the other party until you answer You may pick up the call...

Page 42: ...ith the SVMi E Series 77 PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER 00 _________________________ _________________________ 01 _________________________ _________________________ 02 _______...

Page 43: ..._______________ _________________________ 36 _________________________ _________________________ 37 _________________________ _________________________ 38 _________________________ ___________________...

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