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Troubleshooting

Paper jams while the machine is printing

By carefully selecting paper type and loading paper properly, you should
be able to avoid most paper jams. If a paper jam occurs, an error message
appears in the display. Follow the steps below to clear the jam. To avoid
tearing the paper, pull the jammed paper out gently and slowly.

If jammed in the paper feed area (JAM 0)

1. Remove the recording paper cassette as shown below.

2. Carefully pull out the jammed paper.

3. Replace the recording paper cassette.

3

T

roubleshooting

Paper jam in lower cassette

1. Pull the upper paper cassette half way put of machine.

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Summary of Contents for Msys 730

Page 1: ...Laser Facsimile User s Guide Msys 730 ...

Page 2: ...P N JC68 00905A Rev 1 00 Internet Home Page http www samsungprinter com ELECTRONICS ...

Page 3: ...ark of Microsoft Corporation IBM is a trademark of International Business Machines Centronics is a trademark of Centronics Data Computer Other names and trademarks mentioned in this manual are trademarks of their respective holders ...

Page 4: ...________________________ 1 15 Telephone line _______________________________________ 1 16 Extension phone _____________________________________ 1 16 AC power cord _______________________________________ 1 17 Document tray _______________________________________ 1 17 Document exit tray ___________________________________ 1 18 Printer exit tray ______________________________________ 1 18 System setu...

Page 5: ...ic redial ______________________________________ 2 11 Voice request __________________________________________ 2 11 Sending a voice request ________________________________ 2 11 Answering a voice request _____________________________ 2 11 Delayed transmission ___________________________________ 2 12 Memory transmission Broadcasting ________________________ 2 14 Priority transmission ______________...

Page 6: ...___ 2 32 One touch dialing ______________________________________ 2 32 Storing a number for one touch dialing _________________ 2 32 Using a one touch number _____________________________ 2 33 Using one touch label _________________________________ 2 33 Speed dialing __________________________________________ 2 34 Storing a number for speed dialing _____________________ 2 34 Using a speed number _...

Page 7: ...__________________________________ 2 49 Operation Continued iv Chapter 2 Troubleshooting ________________________________________ 3 2 Clearing jams __________________________________________ 3 2 Document jams while sending a fax _____________________ 3 2 Paper jams while the machine is printing ________________ 3 3 Tips for avoiding paper jams ___________________________ 3 6 LCD error messages ___...

Page 8: ...FCC regulations 4 2 Canadian radio interference regulations 4 2 EC declaration of conformity 4 3 Laser safety statement 4 4 Safety information 4 5 Power saver 4 6 Specifications 4 7 Index 4 8 Appendix v ...

Page 9: ... fax machine through case or cabinet openings They may touch dangerous voltage points creating a risk fire or shock Never spill liquid of any kind onto or into the fax machine 12 To reduce the risk of electric shock do not disassemble the fax machine Take it to a qualified service technician when repair work is required Opening or removing covers may expose you to dangerous voltages or other risks...

Page 10: ...idual See page 1 24 for instructions on how to enter this information into your Samsung FAX machine s memory The Telephone Company may make changes in its communications facilities equipment operations or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulation in FCC Part 68 If such changes can be reasonably expecte...

Page 11: ...ing that they a Promptly notify the customer b Give the customer an opportunity to correct the equipment problem c Inform the customer of the right to bring a complaint to the Federal Communication Commission pursuant to procedures set out in FCC Rules and Regulations Subpart E of Part 68 You should also know that Your Samsung FAX machine is not designed to be connected to a digital PBX system Spe...

Page 12: ...Getting Started 1 1 1 ...

Page 13: ...ond cassette Option Second cassette install sheet Laser facsimile user s guide Printer exit tray 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 Telephone modem line cord 1 One touch label AC power cord 1 1 The shape of AC power and telephone line cord plugs may differ depends on your country ...

Page 14: ...nd their functions Caution Use of controls or adjustments other than those specified herein may result in radiation exposure Front view Manual feed tray Paper level indicator Document tray Document guide Control panel Cassette Second cassette Option Document exit tray Printer exit tray Note Your machine may look slightly different from the illustration ...

Page 15: ...1 4 Setting up your machine TEL LINE Power cord connector Telephone line jack Extension telephone jack Toner cartridge Cover Cover release button Rear view Inside ...

Page 16: ...Setting up your machine Installing the second cassette Option You can increase the paper handling capacity of your machine by installing the second cassette which consists of two components 1 Carefully place the machine on top of the second cassette unit keeping the machine level Make sure the connector located at the bottom of the machine is properly inserted into its corresponding connector on t...

Page 17: ...the cover release button 2 Raise the cover 3 Unpack the toner cartridge Grip the cartridge firmly and pull the sealing tape slowly from the cartridge You may feel some initial resistance As the tape will have a small amount of toner on both sides take care not to get toner on your clothes ...

Page 18: ...tridge slots inside the machine one on each side 6 Grasp the handle and slide the cartridge down between the cartridge slots until it drops into place 4 Gently shake the cartridge from side to side 5 or 6 times to distribute the toner evenly inside the cartridge ...

Page 19: ...the drum shutter To avoid damaging the cartridge complete cartridge installation as quickly as possible If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water When printing text at 5 coverage you can expect a toner cartridge life of approximately 6 000 sheets 7 Close the cover Make sure that the cover is securely closed ...

Page 20: ...0 sheets of paper in the paper cassette you can also load paper in the second cassette The window on the front of the paper cassette shows the amount of paper currently left in the cassette When the cassette becomes empty the window turns into red 2 Fan the paper and load the paper in the cassette under the guides with the print side face down The print side is usually indicated on the paper packa...

Page 21: ... A Make sure that paper is under this metal clip A 4 Make sure that the stack of paper does not exceed the line indicated by mark on the left inside wall of the cassette If you are using a preprinted stock such as letterhead place the printed side face down with the top edge of the page toward the front of the cassette LETTERHEAD ...

Page 22: ...proper paper width 6 Insert the cassette back into the printer The paper cassette is preset to load letter size paper If you want to load A4 or legal size paper adjust the cassette for the paper you want to load For details on how to adjust the paper cassette see How to adjust paper guides on page 1 12 ...

Page 23: ...commended that you use the auxiliary guide on the upper right corner of the cassette with the appropriate main guide Use for letter executive B5 size paper Use for A4 legal folio size paper Auxiliary guide for letter size paper To adjust for legal or folio size paper pinch the right guide then slide the guide until it lightly rests against the edge of the paper stack To adjust for letter LTR execu...

Page 24: ... with the main guide before loading paper To adjust the auxiliary guide remove the guide then insert it to the appropriate position Width guide Squeeze the guide as shown and slide the guide to the left until it lightly rests against the edge of the paper stack 1 2 Note Do not push the width guide far enough to cause the paper to bend If you do not adjust the width guide it may cause paper jams Wi...

Page 25: ...em one sheet at a time through the manual feed slot The manual feed slot is located on the top of the paper cassette 1 Pull out the paper cassette raise and then lower the manual feed tray toward you Manual feed slot Manual feed tray 2 Load the desired print material in the manual feed slot with the left edge to the far left of the slot You must feed one sheet at a time ...

Page 26: ...on flammable heat resistant inks that do not melt vaporize or release hazardous emissions when subject to the printer s approximately 392 o F 200 o C fusing temperature for 0 1 second Store paper in its ream wrapper until ready to use Place cartons on pallets or shelves not on the floor Do not place heavy objects on top of the paper whether it is packaged or unpackaged Keep paper away from moistur...

Page 27: ...nto the TEL jack Plug the cord of your regular phone or answering machine into the socket marked TEL on the back of the machine TEL LINE Telephone line Plug one end of the telephone line cord into the LINE jack and the other end into a standard phone wall jack TEL LINE To a regular phone or answering machine To a standard phone wall jack ...

Page 28: ...nstalled or no paper the display shows DOOR OPEN OR NO TONER CARTRIDGE or NO PAPER To AC outlet If you want to turn it off unplug the power cord Document tray Holding the document tray with both hands push the tab on one end of the tray into the hole as show Gently squeeze the other side of the tray toward the middle so the tab on the other end can be easily placed into the other hole Fold out the...

Page 29: ...t tray Printer exit tray Holding the rounded end insert the two tabs into the corresponding slots on the back of the machine Place the printer exit tray up or down depending on the type of the paper For transparencies such as OHP film lay it down as show at up When the printing is finished replace the tray ...

Page 30: ...d volume level is selected The display shows the next setup menu DEFAULT SETTINGS For details on menu see below 4 To return to Standby mode press Stop Home resolution and home contrast The print resolution and contrast can be Set to their most frequently used modes Whenever a document is sent or copied the home contrast and resolution mode will be activated unless otherwise changed by using Resolu...

Page 31: ...ith shades of gray 7 Press Start Enter when you find the mode The display shows the next setup menu SOUND CONTROL For details on Sound control menu see the next page 8 To return to Standby mode press Stop Sound control You can choose an alarm tone to sound when an error occurs ALARM SOUND or any key is pressed KEY SOUND 1 Press Menu then press System Setup on the one touch keypad The display shows...

Page 32: ... until you find REMOTE DIAGNOSIS PROTECTION then press Start Enter 3 The display asks you to turn the feature ON or OFF Press 1 to turn it ON or 2 to turn it OFF 4 The display shows the next setup menu To return to standby mode press Stop Select language You can select the LCD display language between english german etc 1 Press Menu then press System Setup on the one touch keypad The display shows...

Page 33: ...or OFF Press 1 to set ON or 2 to set OFF 4 The display shows the next setup menu To return to standby mode press Stop Speaker control You can hear a signal sound to transmit or reception 1 Press the Menu key 2 Then press the System Setup key One Touch key 04 3 Press the down arrow until SPEAKER CONTROL is displayed 4 Press Start Enter to change the settings 5 Option 1 will turn signal sound on 6 O...

Page 34: ...The display shows the currently set date and time 2 Using the number keypad enter the current date in MMDDYYYY format If you make a mistake use the ˆ ˆ or buttons to move the cursor to the digit you wish to change 05 03 1999 08 36 PM After entering the date the flashing cursor will move into the first digit of the time 3 Using the number keypad enter the current time You can choose 12 or 24 hour f...

Page 35: ...s you to enter your ID name 4 Enter your ID name up to 20 characters You can enter alphanumeric characters using the number keypad Include special symbols by pressing 0 repeatedly For details on how to use the number keypad to enter alphanumeric characters see page 2 4 If you want to enter the same letter or number in succession e g SS AA 777 enter one digit then move the cursor by pressing and en...

Page 36: ...Operation 2 2 1 ...

Page 37: ...h one button Also use these buttons with Menu button to set up special functions or print lists LCD display The display shows the current status of your machine and guides you through various tasks using a menu system for each operation Menu Use to choose special functions and Use to display the next or last menu item Also use to adjust audible volume and Use to move cursor left or right through t...

Page 38: ...D while performing dual jobs Redial Pause Use to redial the last phone number called You can also use it to add a pause when storing a number in memory Flash Use to perform a switch hook operation such as call waiting OHD On Hook Dial V Req Voice Request Use to dial numbers without picking up the handset Also use it to make a voice call after sending or receiving a fax Number keypad Use to dial nu...

Page 39: ... letters and special characters numerals or spaces Entering alphanumeric characters You can include special characters plus sign etc in the name by using 0 key See Keypad character assignments on page 2 5 1 Locate the button labeled with the letter you want then press the button repeatedly until the correct letter appears in the display For example to enter an O press 6 labeled MNO Each time you p...

Page 40: ...ssing then press the button The blinking cursor moves right and the next letter appears in the display 3 Select additional letters in the same way When you re finished entering letters press Start Enter Keypad character assignments ID OP Key 1 2 3 4 5 6 7 8 9 0 Space 1 A B C 2 D E F 3 G H I 4 J K L 5 M N O 6 P Q R S 7 T U V 8 W X Y Z 9 0 Assigned numbers letters or characters 2 Operation ...

Page 41: ...nge or press Search Delete to delete the number Inserting pause With some private telephone systems you must dial an access code 9 for example and listen for a second dial tone before dialing an outside number In such cases you must insert a pause in the number Insert a pause in a number when you are setting up a one touch or speed dial number or when you dial a number without lifting the handset ...

Page 42: ...e machine Instead make copies and insert the copies into the document tray wrinkled or creased paper curled or rolled paper torn paper carbon paper or carbon backed paper coated paper onion skin or thin paper Remove all staples paper clips and the like before feeding the document Make sure any glue ink or correction fluid on the paper is completely dry before feeding the document into the machine ...

Page 43: ...nt from a dot matrix printer SUPER FINE works well for documents containing extremely fine detail super fine works only if the remote machine also has the super fine feature Contrast Press Contrast button to compensate for the brightness or darkness of your faxed document By pressing Contrast button repeatedly after loading a document you can choose between NORMAL DARKEN LIGHTEN or PHOTO NORMAL wo...

Page 44: ...ng memory capacity alternatively You can insert up to 50 sheets 20 lb Paper at a time If you insert more than one sheet make sure the bottom sheet enters first Stagger the leading edge of the sheets slightly and insert the sheets with a slight push to ensure smooth feeding To add pages while the fax is being sent insert them into the loading slot on top of the already loaded sheets 4 If necessary ...

Page 45: ...y When the remote fax machine answers the phone the document will be transmitted automatically Canceling transmission Press Stop any time during the transmission The machine continues to send the fax and the display shows a message warning you that the machine is in use Press Stop again Confirming transmission When the last page of your document has been sent successfully the machine beeps and ret...

Page 46: ...an cancel a voice request by pressing OHD V Req again while you are sending or receiving a document Answering a voice request When the phone rings after sending or receiving a fax pick up the handset then press Stop If you don t answer the voice request the machine prints out the number that made the voice request and the time and date the request was made Automatic redial When you send a fax if t...

Page 47: ...ric keypad see speed dialing on page 2 34 and group dialing on page 2 35 Note You can use only one group number at this transmission job in step 3 4 Press Start Enter The display prompts you to enter another fax number 5 If you have entered the last fax number setting press Stop Or If you want to send the document to more than one location press Start Enter and enter another fax number using the n...

Page 48: ...n to switch between AM and PM If you set a time earlier than the current time the document will be sent at that time on the following day 9 After entering the time press Start Enter 10 The machine scans the document into memory returns to standby mode and displays a reminder that a delayed transmission is set Note If you want to cancel the selayed transmission see Canceling a standby operation on ...

Page 49: ...he telephone number of the remote machine There are several methods available to do this Direct entry of the telephone number using the numeric keypad One touch key pad dialing of stored telephone numbers see one touch dialing on page 2 32 Speed Number dialing using the numeric keypad see speed dialing on page 2 34 Note Only a single group dial number may be used per memory transmission operation ...

Page 50: ...umber of the remote machine There are several methods available to do this Direct entry of the telephone number using the numeric keypad One touch keypad dialing of stored telephone numbers see one touch dialing on page 2 32 Speed Number dialing using the numeric keypad see speed dialing on page 2 34 Note Group number dialing functions are not available in a priority transmission 4 The display pro...

Page 51: ...DD or CANCEL 2 Press 2 to choose CANCEL The display shows operation currently reserved in memory 3 Press or repeatedly until you find the operation you want to cancel then press Start Enter when you find the operation Adding documents to a standby operation You can add documents to the delayed transmission previously reserved in your machine s memory 1 Load the document face down If necessary adju...

Page 52: ...he machine routes the call to answering machine and the caller can leave a message TEL In TEL mode automatic fax reception is turned off You can receive a fax only by manually picking up the external phone to accept the call and pressing Start Enter to receiving the fax The current reception mode is displayed in the bottom line of the display window when the machine is in Standby mode Whenever you...

Page 53: ...you must attach a regular phone to the TEL jack on the back of the machine you can select TEL FAX mode to receive fax transmissions and answer voice calls 1 Press and hold Rcv Mode for about 2 seconds until the display changes please repeat it until the display shows TEL FAX in the display windows 2 When a call comes in the machine answers on the default ring If a fax tone is sensed the machine re...

Page 54: ...machine is connected to your machine you must switch off the answering machine or the outgoing message from the answering machine will interrupt your phone conversation 2 Operation Receiving manually in TEL mode To use this mode you must attach a regular phone to the TEL jack on the back of the machine you can answer voice phone calls and receive faxes manually 1 Press and hold Rcv Mode for about ...

Page 55: ...umbers The particular number someone uses to call you is identified by a distinctive ringing pattern consisting of various combinations of long and short ringing sounds This feature is often used by answering services who answer telephones for many different clients and need to know which number someone is calling in on to properly answer the phone Using the DRPD Distinctive Ring Pattern Detection...

Page 56: ...X and 2 SET 3 PRINT 3 Press Start enter to confirm 1 CONF TX The display asks you to enter a 2 digit mail box number The mail box number must be preassigned at the remote fax machine 4 Enter the 2 digit mail box number 5 Press Start enter when the number appears correctly in the display The LCD prompts you to enter the number of the remote fax machine 6 Enter the number of the remote fax machine Y...

Page 57: ...into memory automatically Refer to Send from memory under User options on page 2 47 If you turn this feature off the LCD prompts you at this step to choose either to scan into memory before transmission or not If you cannot fit all the pages in memory the machine automatically begins to send the document without waiting all the pages are scanned But if you registered delayed transmission at step 1...

Page 58: ...ber already registered If you press 2 you will be asked to enter the new number If there is any message received in the box you have chosen NUMBER IS REGISTERED is displayed and you will be asked to enter the new number 4 Press Start Enter when the number appears correctly in the display The LCD prompts you to enter a 4 digit password Password 0000 means no code 5 Enter a 4 digit security password...

Page 59: ...the confidential document and mail box name which has the last document 3 Press or to search for the desired mail box The mail box names will be displayed in order of mail box number each time you press or 4 Press Start Enter when the desired mail box name is displayed The LCD briefly displays the selected mail box name and number Then the LCD prompts you to enter a 4 digit password 5 Enter the 4 ...

Page 60: ...cure your machine using a poll code only those who know the code can poll your machine 1 Place the document fac down in the automatic document feeder If desired adjust the resolution and contrast for details see page 2 8 2 Press Menu then press Polling on the one touch keypad The display prompts you to choose on of the two polling options 1 TX POLL and 2 DELAY RX POLL 3 Press Start Enter to confir...

Page 61: ...ne returns to standby mode and displays a reminder that a polling transmission is set The machine automatically switches to FAX mode automatic receiving when set to be polled Adding documents to the job to be polled If you want to add documents to the original documents waiting in memory to be polled follow the procedure below 1 Place the additional documents face down into the automatic document ...

Page 62: ...can set up the machine to automatically receive documents from unattended remote fax machines The machine can be set up to receive the fax now or at a later time This feature permits unattended polling in off peak hours when telephone rates are lower Note The remote machine must also support polling to use this feature 1 Press Menu then press Polling on the one touch keypad The display shows the p...

Page 63: ... secured with a poll code you must enter the correct code and press Start Enter Or If the remote machine is not secured with a poll code press Start Enter to accept 0000 which represents no code 9 The display prompts for the time at which the machine will call and poll the remote machine To call the remote machine immediately skip over this step without entering a time for polling Or If a specific...

Page 64: ...expand the image size by 1 increments from 50 to 200 Collation When COPY COLLATE menu is set to ON the machine sorts the print job For example if you copy a three page job to print 2 copies the machine prints page3 page2 page1 page3 page2 page1 Paper cassette selection You can choose the paper cassette where the size of paper you want is loaded To make a direct single copy without setting any opti...

Page 65: ...enlarge the image size press 2 enter the number of the desired copy rate then press If not press 1 5 The display asks you to choose how to collate There are two ways to collate multiple copies OFF and ON The OFF is the stacking method This will make n copies of page one n copies of page two and so on These will all be stacked on top of each other The second method ON is the sorting method This wil...

Page 66: ...e AUTO the machine automatically selects the paper of either upper cassette or lower cassette according to the original document size If your machine has a single cassette this option is not available and SELECT CASSETTE message does not appear 7 Press ˆ ˆ or repeatedly until the desired cassette displays Then press Start Enter to confirm the selection The LCD scrolls back and prompts you to enter...

Page 67: ...play show Txx where xx represents the selected one touch button 2 Enter the number up to 40 digits you want to store by using the number keypad then press Start Enter To insert a pause between numbers press Redial Pause a hyphen symbol appears in the display If you make a mistake while entering a number use ˆ ˆ or to move the cursor under the wrong digit then enter the correct digit or press Searc...

Page 68: ...hrough 38 to witch you stored a number The number will be automatically dialed then the document begins to transmit when the remote fax machine answers the phone Using one touch label A one touch label sheet is included with your machine As you store numbers in one touch dial buttons make a note of the numbers on the label to remind you which number is stored in each position 1 Remove the clear co...

Page 69: ... another location 3 Enter the number you want to store then press Start Enter 4 To assign a name to the number enter the desired name For information on how to enter names see page 2 4 Or If you don t want to assign a name skip this step 5 Press Start Enter when the name appears correctly or without entering a name 6 To store more telephone numbers repeat steps 2 through 5 Or To return to Standby ...

Page 70: ...ONE TOUCH SPEED DIAL GROUP NO 1 SET 2 EDIT 4 Press a one touch button to which the fax number you wish to include in the group is stored Or Enter a speed dial location number to which the fax number you wish to include in the group is stored 5 Press Start Enter Repeat steps 4 and 5 to enter more destination numbers into the selected group 6 Press Stop when you have entered all the desired destinat...

Page 71: ...hine displays 4 Press a one touch button or enter a speed dial location number you want add or delete 5 Then display will shows ADD or DELETE ADD for the number which is not included in a group dial DELETE for the number which is included in a group dial already If you want add or delete press Start Enter 6 You can repeat steps 4 and 5 if you have more to add or delete 7 Press Stop when you have f...

Page 72: ... touch button for another group dial if you wish 3 If you want to store another one touch group dial numbers repeat steps 1 3 If you want to return to standby mode press Stop 2 Operation 2 37 Automatic dialing Using group dialing multi address transmission You can use group dialing for memory transmission or delayed transmission Follow the procedure of the desired operation Memory transmission p 2...

Page 73: ... number stored in memory While searching through the machine s memory you ll see that each entry is preceded by one of three letters T for one touch dial S for speed or G for group dial number These letters tell you how the number is stored 2 When the number you want appears in the display press Start Enter to dial If a document is loaded the document begins to be transmitted Searching by the firs...

Page 74: ...s The redial memory in your machine retains the last 10 numbers called If you have dialed the same number multiple times the machine does not count the duplicates 2 Press or to search through memory until you find the number you want 3 When the number you want appears in the display press Start Enter to dial If a document is loaded in the document tray the machine automatically begins to send Othe...

Page 75: ...nd caller 2 Press Flash again to talk to the first caller again Note If you do not have a special service that uses the switch hook signal don t press Flash during a call If you do you could disconnect the line Status Your machine can perform more than one functions at a time For example you can simultaneously Receive a fax into memory while making a copy Store a fax document for later transmissio...

Page 76: ...time you want Schedule information list This list shows the document currently stored for delayed transmission priority transmission memory transmission and TX polling The list shows the starting time type of operation etc Phone book This list shows all of the numbers currently stored in the fax machine s memory as one touch dial numbers speed dial numbers and group dial numbers System data list T...

Page 77: ...p When you press Stop the machine stores the options you ve already changed and returns to standby mode 2 42 Other functions Call back message This report is printed automatically when you do not respond to a remote operator s voice request Power failure report This report is printed automatically when data in memory was erased This report shows data if any erased by the power failure Note The lis...

Page 78: ...ion or reception activities the time and dates of up to 50 of the most recent transmissions or receptions Press 1 to print journal automatically after every 50 transmissions or receptions ON Press 2 to print journal manually OFF REMOTE CODE The remote receive start code allows you to initiate fax reception from an extension phone plugged into the TEL jack on the back of your machine If you pick up...

Page 79: ...s for poor line quality and ensures accurate error free transmission with any other ECM equipped facsimile machine If the line quality is poor transmission time may be increased when ECM is enabled Press 1 to turn the error correction mode on Press 2 to turn the error correction mode off RX REDUCTION When receiving a document as long as or longer than the paper installed in your machine the machin...

Page 80: ...data within the margin will be discarded Enter the desired discard size using the number keypad and press Start Enter REDIAL INTERVAL Your machine can automatically redial a remote fax machine if it was busy or does not answer the first call Enter the number of minutes from 01 to 15 using the number keypad REDIALS Enter the number of attempts from 0 to 2 to redial the number before giving up If yo...

Page 81: ...lephone company To set up distinctive ring pattern detection you will need another telephone line at your location or someone available to dial your fax number from outside You can suspend or change distinctive ring pattern detection at any time Press 1 to turn this feature on Press 2 to turn this feature off Press 3 to setup the distinctive ring pattern detection The LCD displays WAITING RING Cal...

Page 82: ...CLOCK MODE This feature is to select the time format Press 1 to select 12 hour format Press 2 to select 24 hour format FLASH TIME Press 1 to select 100ms Press 2 to select 280ms Press 3 to select 600ms FAX COLLATE With this feature the machine collates the received job Choose ON to turn this feature on Choose OFF to turn this feature off CALLER ID You can see the number of the person calling you T...

Page 83: ...er will interpret as white when scanning documents This procedure should be performed after cleaning the document scanner particularly if the white rubber roller remains stained after cleaning 1 Press Menu then Maintenance on the one touch keypad CLEAN DRUM appears in the LCD display 2 Press or button ADJUST SHADING appears in the display 3 Press Start Enter The LCD display prompts you to confirm ...

Page 84: ... toner cartridge This feature will be activated only when the phone number of the service company or the dealer is stored in your machine s memory by technician Ask your dealer for more information 1 Press Menu and Maintenance on the one touch keypad 2 Press or until you find NOTIFY TONER LOW then press Start Enter 3 Press 1 or 2 to turn this feature ON or OFF then press Start Enter 4 Press Stop t...

Page 85: ...3 1 Troubleshooting 3 ...

Page 86: ...ay Do not pull the document out of the slot as this could harm your machine 1 Open the control panel by hand Troubleshooting 3 Carefully remove the jammed document Then pull down the stopper and close the control panel firmly until it clicks into place 2 Flip up the control panel latch in front of the left side arm to hold the control Panel open ...

Page 87: ... appears in the display Follow the steps below to clear the jam To avoid tearing the paper pull the jammed paper out gently and slowly If jammed in the paper feed area JAM 0 1 Remove the recording paper cassette as shown below 2 Carefully pull out the jammed paper 3 Replace the recording paper cassette 3 Troubleshooting Paper jam in lower cassette 1 Pull the upper paper cassette half way put of ma...

Page 88: ... grasp it or if you do not see the paper the has occurred inside the optional paper cassette See the following page 4 Pull the lower paper cassette out of machine 6 Slide the upper cassette back into the machine 7 After clearing the jam if the machine does not resume printing open the machine cover then close it back 5 If you see that the paper is jammed pull the paper out ...

Page 89: ...side the machine JAM 1 1 Pull the cover release button toward you and open the cover 2 Remove the toner cartridge 3 Gently pull the paper toward you 4 Check that there is no other paper in the machine 5 Reinstall the toner cartridge and close the cover ...

Page 90: ...e with paper Make sure that only 250 sheets 20 lb of paper are loaded at a time Flex fan and straighten the paper before loading it Do not load wrinkled creased damp or highly curled paper Do not mix paper types Use only recommended print materials Make sure that the recommended print side is facing up when loading the feeder Keep print materials stored in an acceptable environment If jammed in th...

Page 91: ...is not installed You have tried to select a group location where only a single location number can be used Press down on the cover until it clicks in place or install the cartridge Your unit cannot connect with the remote machine or has lost contact because of a problem on the phone line Try again If failure persists wait an hour or so for the line to clear then try again Or turn the ECM mode on S...

Page 92: ...t ready to respond to your poll Or When setting up to poll another fax machine you have used an incorrect poll code The remote operator should know in advance that you are polling and have their fax unit loaded with the original document Enter the correct poll code The recording paper has run out Load the recording paper TONER LOW The toner is almost empty Take out the toner cartridge machine and ...

Page 93: ...it in correctly Check the document is the right size not too thick or thin Make sure that the cover is firmly closed You cannot receive faxes automatically The FAX or TEL FAX mode should be selected Is there paper in the machine Check if the display shows MEMORY FULL The machine will not send anything Make sure that the document is loaded face down TX should show up in the display Check the other ...

Page 94: ...scan glass for marks and clean it See page 3 12 The machine dials a number but fails to make a connection with another fax machine The other fax machine may be turned off out of paper or cannot answer incoming calls Speak with the other machine operator and ask them to sort out the problem You cannot store a document in memory There may not be enough memory to store the document If the display sho...

Page 95: ...ORY Clears the one touch speed dial or group dial numbers stored in memory In addition all the schedule job operations you have reserved are also canceled Note If there is received data in memory to be printed you cannot clear PHONEBK MEMORY until printing it 4 TX RX JOURNAL clears all records of transmissions receptions 2 Move to the options by pressing or repeatedly until the option you want to ...

Page 96: ...ntrol panel with hand 3 Disassemble the white roller as follows Both ends of the white roller have plastic bushings that are snapped shut with small tabs on them Pull the bushing slightly inward A then rotate the bushing B until it reaches a slot Then pull the roller upward A B 4 Wipe the roller surface with a soft cloth dampened with water busing 2 Flip up the control panel latch in front of the ...

Page 97: ...irty first wipe it with a slightly dampened cloth then with a dry cloth Be very careful not to scratch the glass surface 7 Replace the roller in reverse order and then pull down the stopper and close the control panel firmly until it clicks into place 5 Clean the ADF rubber piece 3 Troubleshooting ...

Page 98: ...cono mode uses less toner than normal printing The printed image is much lighter and is adequate for printing drafts or proofs Replacing toner cartridge When the toner cartridge is near the end of its life white streaks or hue changes will occur You can temporarily re establish print quality by redistributing the remaining toner in the cartridge 1 Open the cover and remove the toner cartridge 2 Ge...

Page 99: ...llow the instructions printed on the cartridge box to recycle the used cartridge 3 Install new toner cartridge see page 1 6 To replace the toner cartridge 1 Pull the cover release button toward you open the machine cover 3 15 Maintenance ...

Page 100: ...4 1 Appendix ...

Page 101: ...l interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver i...

Page 102: ...ntent of Directive 89 336 EEC for Electromagnetic Compatibility and Low Voltage Directive 73 23 EEC Compliance was demonstrated to the following specifications as listed in the official journal of the European Communities EN 50081 Emissions EN 55022 Radiated Class B EN 55022 Conducted Class B EN 60555 2 Power Harmonics EN 50082 Immunity IEC 801 2 Electrostatic Discharge IEC 801 3 RF Radiated IEC 8...

Page 103: ...ppendix CAUTION INVISIBLE LASER RADIATION WHEN THIS COVER IS OPEN DO NOT OPEN THIS COVER VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GEÖFFNET NICHT DEM STRAHL AUSSETZEN ATTENTION RAYONNEMENT LASER INVISIBLE EN CAS D OUVERTURE DANGEREUSE AU FAISCEAU ATTENZIONE RADIAZIONE LASER INVISIBILE IN CASO DIAPERTURA EVITARE L ESPOSIZIONE AL FASCIO PRECAUCION RADIACION LASER IVISIBLE CUANDO SE ABRE EVI...

Page 104: ...ERLAITE APPAREIL À LASER DE CLASSE 1 TO IEC 825 Safety information Product safety USA UL 1950 UL LISTING EEC Europe IEC 60950 EN 60950 TÜV GS Certification CB IEC 60950 Laser safety EEC Europe HD 194 EN 60825 USA 21 CFR Chapter 1 Subchapter J CDRH Certified 4 5 Appendix ...

Page 105: ...B Scanning Copying 50 dB Auto dialer One touch dialing Registration for 38 numbers Speed dialing Registration for 150 numbers Document size Width 5 8 to 8 5 inches 148 to 216 mm Length Single page 5 to 59 inches 128 to 1 500 mm Multi pages 8 3 to 11 7 inches 279 to 297 mm Weight Single page 12 5 to 32 lb 50 to 100g m2 0 07 to 0 15 mm thickness 20 pages 12 5 to 28 lb 50 to 90g m2 0 07 to 0 13 mm Un...

Page 106: ... 2 3 setting 1 19 2 8 control panel 2 2 copy 2 29 D date and time setting 1 23 delayed transmission 2 12 discard size 2 45 document jam clearing 3 2 loading 2 9 document exit tray setup 1 18 document tray setup 1 17 E editing group dial number 2 35 number or name 1 24 one touch dial number 2 32 speed dial number 2 34 error message 3 7 extension phone connection 1 16 F fax receiving mode 2 17 probl...

Page 107: ...p dialing 2 35 keypad using 2 4 one touch dialing 2 32 speed dialing 2 34 O one touch dialing storing 2 32 using 2 33 opc drum clean 2 48 P paper jam clearing 3 3 loading 1 9 pause 2 3 phonebook 2 41 polling 2 25 power cord connection 1 17 power failure report 2 42 power save 2 43 priority transmission 2 15 R receiving in ans fax mode 2 19 in fax mode 2 18 in tel fax mode 2 18 in tel mode 2 19 mod...

Page 108: ...nswer on ring 2 45 auto journal 2 43 caller ID 2 47 clock mode 2 47 discard size 2 45 DRPD 2 46 ECM mode 2 44 fax collate 2 47 flash time 2 47 local ID 2 47 message confirm 2 43 paper size 2 43 power save 2 43 redials 2 45 redial interval 2 45 remote code 2 43 rx reduction 2 44 send from memory 2 47 T telephone line connection 1 16 toner cartridge installing 1 6 replacing 3 14 U unpacking 1 2 V vo...

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