Troubleshooting
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8.
Insert the toner cartridge back into the machine.
9.
Close the fuser unit cover.
10.
Close the top cover and open the output tray. Printing automatically
resumes.
Solving other problems
The following chart lists some trouble conditions that may occur and the
recommended solutions. Follow the suggested solutions until the problem is
corrected. If the problem persists, contact a service representative.
Other problems include:
•
See "Power problems" on page 57.
•
See "Paper feeding problems" on page 58.
•
See "Printing problems" on page 58.
•
See "Printing quality problems" on page 60.
•
See "Common Windows problems" on page 62.
•
See "Common Linux problems" on page 62.
•
See "Common Macintosh problems" on page 63.
Power problems
Click this link to open an animation about solving power problems.
Condition
Suggested solutions
The machine is
not receiving
power,
or the connection
cable between the
computer and the
machine is not
connected
properly.
•
Plug in the power cord and press
(power)
on the control panel.
•
Disconnect the machine cable and reconnect
it.
