Samsung ME21K7010DG/AA, User Manual

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English 33
Tr
ouble
shoo
ting
Problem Cause Action
The oven stops while
in operation. The user has opened the
door to turn food over. After turning over the food,
press the
START button
again to start operation.
The power turns off
during operation. The oven has been
cooking for an extended
period of time. After the oven has cooked
for an extended period of
time, let the oven cool.
The cooling fan is not
working. Listen for the sound of the
cooling fan.
Trying to operate the
oven without food inside. Put food in the oven.
There is not enough
ventilation space around
the oven. There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Check the installation
guide and make sure
that the microwave is far
enough away from walls
and cabinets for proper
ventilation.
Several appliances or
devices are plugged into
the same outlet. Unplug all other appliances
or devices from the outlet.
There is no power to
the oven. Power is not supplied. Make sure power is supplied.
Confirm the microwave is
plugged in. Check your fuses
or circuit breakers.
Problem Cause Action
There is a popping
sound during
operation, and the
oven doesn't work. Cooking food in a sealed
container or using a
container with a a tight
lid. Do not cook food in sealed
containers or in containers
with tight lids. Expanding
steam from the cooking food
can cause the containers to
burst or the lids to pop off.
The oven exterior
gets too hot during
operation. There is not enough
ventilation space around
the oven. There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Check the installation
guide and make sure
that the microwave is far
enough away from walls
and cabinets for proper
ventilation.
Objects are on top of the
oven. Remove all objects on the
top of the oven.
The door cannot be
opened properly. Food residue is stuck
between the door and
oven interior. Clean the oven the door.
The oven does not
heat. The oven may not work
if too much food is being
cooked or improper
cookware is being used. To test the oven, put one cup
of water in a microwave-
safe container, put the
container in the oven, and
then run the microwave
for 1-2 minutes to check
whether the water is heated.
If the water is heated, reduce
the amount of food and start
the function again. Use a
cooking container with a flat
bottom.