Samsung ME21K7010DG/AA, User Manual

Page: 35 / 80

English 35
Tr
ouble
shoo
ting
Problem Cause Action
There are sparks
during cooking. Metal containers are
used during cooking or
thawing. Do not use metal containers.
When power is
connected, the oven
immediately starts to
work. The door is not properly
closed. Close the door and check
again.
There is electricity
coming from the
oven. The power source or
power outlet is not
properly grounded. Make sure the power
source and power outlet are
properly grounded.
There is water
dripping. Water or steam may
be generated by the
cooking or defrosting
process, depending on
the food. This is not an
oven malfunction. Let the oven cool and then
wipe with a dry dish towel.
There is steam coming
through a crack in the
door. Water or steam may
be generated by the
cooking or defrosting
process, depending on
the food. This is not an
oven malfunction. Let the oven cool and then
wipe with a dry dish towel.
There is water left in
the oven. Water or steam may
be generated by the
cooking or defrosting
process, depending on
the food. This is not an
oven malfunction. Let the oven cool and then
wipe with a dry dish towel.
Problem Cause Action
The brightness inside
the oven varies. Changes in brightness
reflect changes in power
output. Power output
changes depending on
the functions in use. Power output changes
during cooking are not
malfunctions.
Cooking is finished,
but the cooling fan is
still running. To ventilate the oven,
the cooling fan continues
to run for about 3
minutes after cooking is
complete. This is not an oven
malfunction.
Pressing the START
button operates the
oven.
This happens when the
oven is not operating. The microwave oven is
designed to start operating
when you press the
START button if it was not
operating.
Turntable
While turning, the
turntable comes out
of place or stops
turning. There is no roller ring,
or the roller ring is not
properly in place. Install the roller ring
properly and then try again.
The turn table drags
while turning. The roller ring is not
properly in place, there
is too much food, or the
container is too large
and touches the inside of
the microwave. Install the roller ring
properly. Adjust the
amount of food. Do not use
containers that are too large.
The turn table rattles
while turning and is
noisy. Food residue is stuck to
the bottom of the oven. Remove any food residue
stuck to the bottom of the
oven.