Samsung ME21K7010DG/AA, User Manual

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34 English
Tr
ouble
shoo
ting
Troubleshooting
Problem Cause Action
Heating is weak or
slow. The oven may not work
if too much food is being
cooked or improper
cookware is being used. To test the oven, put one cup
of water in a microwave-
safe container, put the
container in the oven, and
then run the microwave
for 1-2 minutes to check
whether the water is heated.
If the water is heated, reduce
the amount of food and start
the function again. Use a
cooking container with a flat
bottom.
The warm function
does not work. The oven may not work
if too much food is being
warmed or improper
cookware is being used. To test the oven, put one cup
of water in a microwave-
safe container, put the
container in the oven, and
then run the microwave
for 1-2 minutes to check
whether the water is heated.
If the water is heated, reduce
the amount of food and start
the function again. Use a
cooking container with a flat
bottom.
Problem Cause Action
The thaw function
does not work. The oven may not work
if too much food is being
thawed or improper
cookware is being used. To test the oven, put one cup
of water in a microwave-
safe container, put the
container in the oven, and
then run the microwave
for 1-2 minutes to check
whether the water is heated.
If the water is heated, reduce
the amount of food and start
the function again. Use a
cooking container with a flat
bottom.
The interior light is
dim or does not turn
on. The door has been left
open for a long time. The interior light may
automatically turn off when
the Eco function operates.
Close and reopen the door
or press the
STOP/CLEAR
button.
The interior light is
covered by foreign
matter. Clean the inside of the oven
and check again.
A beeping sound
occurs during cooking. If the Auto Cook function
is being used, this
beeping sound means
it's time to turn over the
food. After turning over the food,
press the
START button
again to restart operation.
The oven is not level. The oven is installed on
an uneven surface. Make sure the oven is
installed on flat, stable
surface.