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121
App
e
ndix/
Troub
le
sh
ooting
Calls are not connected.
•
Turn the power off and on, or remove and
attach UIM.
➝
P.16
•
Due to the radio wave types, making/
receiving calls may be unavailable even
when it is not out of service area or strong
radio wave is indicated in 4 signal mark
(
). Move to the other place and call again.
•
Due to the crossing of radio waves, at the
crowded public places, calls/mails are
crossed and the connection status may not
be good. In that case, "Please wait for a
while" appears and calling sound is played.
Move to other place or call again at other
time.
The display is dim.
•
Do you set elapsed time to turn off the
screen display?
➝
P.104
•
Do you adjust the brightness of the display?
➝
P.35
•
Is the battery level low?
➝
P.19
During a voice call, the
other party's voice is hard
to listen to or too loud.
•
Do you change the listening volume?
➝
P.67
Still images and moving
pictures shot with the
camera are blurred.
•
Check if clouds or dirt attach to the lens of
camera.
Trouble
Check and remedy
(
Out of service area
)
appears, and International
roaming service is
unavailable.
•
Are you out of the service area of the
international roaming service or in weak
radio wave area?
•
Check if it is available service area or
network operator with "Mobile Phone User's
Guide [International Services]" or the
DOCOMO International Services website.
•
In the network connection setting, search for
a network operator available for the service.
➝
P.117
•
After moving overseas from Japan, switch
"Network mode" to "GSM/3G (auto mode)"
or available network. If "GSM/3G (auto
mode)" is set in Japan, once turn OFF the
FOMA terminal and then turn it ON.
➝
P.115
Making/Receiving calls are
unavailable suddenly while
you use the FOMA
terminal overseas.
•
Check the total amount of charges at
docomo Information Center. For use of
"International roaming (WORLD WING)",
the limit of maximum charges for use is set
in advance. When exceeding the limit, all
services stop. Even if exceeding the limit of
maximum charges for use, pay the charges
to restart the services.
•
Check "Network mode". When "GSM/3G
(auto mode)" is set, the specified network is
received and the services may not be
available. Change to the network to connect
("3G only" or "GSM only") in the country you
stay.
➝
P.103
Trouble
Check and remedy
Continued to next page