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Basics
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Transferring data via Samsung Cloud
Back up data from your previous device to Samsung Cloud and restore the data to your
device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer
to
for more information.
1
On the previous device, back up the data to your Samsung account.
2
Launch the
Settings
app and tap
Cloud and accounts
→
Samsung Cloud
→
Restore
.
3
Tap and select the previous device from the devices list.
4
Tick the data types you want to restore and tap
RESTORE NOW
.
Device and data management
Connecting the device to a computer for data transfer
Move audio, video, image, or other types of files from the device to the computer, or vice
versa.
Do not disconnect the USB cable from the device when you are transferring files.
Doing so may cause data loss or device damage.
The devices may not connect properly if they are connected via a USB hub. Directly
connect the device to the computer’s USB port.
1
Connect the device to the computer using the USB cable.
2
Open the notification panel, and then tap
Transfer files
→
Transfer files
.
If the computer cannot recognize your device, tap
Transfer images
.