Samsung SM-G990E User Manual Download

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www.samsung.com

USER MANUAL

English (LTN). 10/2022. Rev.1.0

SM-G990E

SM-G990E/DS

SM-G990U1

Summary of Contents for SM-G990E

Page 1: ...www samsung com USER MANUAL English LTN 10 2022 Rev 1 0 SM G990E SM G990E DS SM G990U1...

Page 2: ...acts 37 Messages 39 Internet 40 Multi window 43 Bixby 45 BixbyVision 46 Samsung Kids 47 Samsung Health 48 Samsung Notes 49 Samsung Members 49 Samsung Global Goals 49 Galaxy Shop 50 GalaxyWearable 50 C...

Page 3: ...re update 138 Diagnostics 138 Apps 138 General management 139 Accessibility 140 Software update 141 About phone Settings 100 Introduction 101 Samsung account 101 Connections 102 Wi Fi 104 Bluetooth 10...

Page 4: ...Precautions for using the device 146 Notes on package contents and accessories 147 Maintaining water and dust resistance 148 Device overheating situations and solutions Appendix 152 Troubleshooting 15...

Page 5: ...5 Getting started...

Page 6: ...erprint recognition sensor Side key Volume key Touchscreen Front camera Proximity Light sensor Earphone jack Multipurpose jack USBType C SIM card tray Microphone NFC antenna Wireless charging coil Rea...

Page 7: ...n features may not work If you attempt to remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain...

Page 8: ...own key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pres...

Page 9: ...C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the...

Page 10: ...e device may not charge properly or may overheat or the device and any cards may be damaged Do not place the device on the wireless charger with a credit card or radio frequency identification RFID ca...

Page 11: ...noise and the indicator light will be reduced Wireless power sharing You can charge another device with your device s battery You can still charge another device even while charging your device Depend...

Page 12: ...e while charging your device the charging speed may decrease or the device may not charge properly depending on the charger type The charging speed or efficiency may vary depending on the device s con...

Page 13: ...may not function If this happens unplug the charger from the device While charging the device and the charger may heat up This is normal and should not affect the device s lifespan or performance If t...

Page 14: ...e ejection pin into the tray s hole to remove the tray Use only a nano SIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconvenien...

Page 15: ...nd off Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted such as airplanes and hospitals Side key Volume Down key Turning the...

Page 16: ...key simultaneously for more than 7 seconds to restart it Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your...

Page 17: ...nd various features of the device This chapter is a common manual for apps and features provided by Samsung devices Depending on the model some content may differ or descriptions of apps or features n...

Page 18: ...g account If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Forgot password on the Sa...

Page 19: ...part or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touc...

Page 20: ...pps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen b...

Page 21: ...e upwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favorit...

Page 22: ...evice s theme Visual elements of interface such as colors icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide...

Page 23: ...shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to...

Page 24: ...deleted The folder s apps will be relocated to the Apps screen Edge panel You can quickly access your favorite apps and features from the Edge panels Drag the Edge panel handle towards the center of...

Page 25: ...sonal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a...

Page 26: ...n progress Missed call New text or multimedia message Alarm activated Mute mode Vibration mode Airplane mode activated Error occurred or caution required Battery charging Battery power level The statu...

Page 27: ...ing functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Control...

Page 28: ...the Media feature 1 Open the notification panel and tap Media output 2 Tap the icons on the controller to control the playback Controlling nearby devices Launch quickly and take control of nearby conn...

Page 29: ...ut languages and select the languages to use When you select two or more languages you can switch between the input languages by tapping Changing the keyboard On the navigation bar tap to change the k...

Page 30: ...or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To past...

Page 31: ...an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap your account icon tap Settings Ne...

Page 32: ...unch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission category...

Page 33: ...ipe to the right on a contact or a phone number to make a call If this feature is deactivated tap Settings Other call settings and then tap the Swipe to call or text switch to activate it Using speed...

Page 34: ...ious rejection messages launch the Phone app tap Settings Quick decline messages enter a message and then tap Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch...

Page 35: ...porting them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import contacts 2 Follow the on screen instructions to import contacts Syncing contacts with your web...

Page 36: ...p More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Edit 2 Select contacts and tap Share 3 Select a sharing method Crea...

Page 37: ...ding messages 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon ap...

Page 38: ...gers apart or pinch on the screen Sorting messages You can sort messages by category and manage them easily Launch the Messages app and tap Conversations If the category option does not appear tap Set...

Page 39: ...page Open the homepage Move between pages More options Refresh the current webpage Manage tabs Use secret mode View your bookmarks Using secret mode If you set a password for secret mode you can preve...

Page 40: ...un multiple apps at the same time in the pop up view Split screen view Pop up view Some apps may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used a...

Page 41: ...o activate it you can launch the recently used apps in the split screen view from the Edge panel Adding app pairs Add frequently used apps as an app pair to launch them together in the split screen vi...

Page 42: ...pop up window the window will be minimized and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the Edge panel 1 Drag the Edge panel handle towards the cent...

Page 43: ...le pressing and holding the Side key say what you want to Bixby and then release your finger from the key Alternatively say Hi Bixby and say what you want For example while pressing and holding the Si...

Page 44: ...ognized due to noisy environments or if you are in a situation where speaking is difficult you can communicate with Bixby via text Launch the Bixby app tap and then type what you want During the commu...

Page 45: ...ision using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and tap...

Page 46: ...e first time or after performing a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Your preset screen lock method or your c...

Page 47: ...ng Health app When running this app for the first time or restarting it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home s...

Page 48: ...ay not be available depending on the model Creating notes 1 Launch the Samsung Notes app tap and then create a note You can change the input method by tapping or Enter a title Insert files Reading mod...

Page 49: ...l Goals The Global Goals which were established by the United Nations General Assembly in 2015 consist of goals that aim to create a sustainable society These goals have the power to end poverty fight...

Page 50: ...th your device Calendar Manage your schedule by entering upcoming events in your planner Creating events 1 Launch the Calendar app and tap or double tap a date If the date already has saved events or...

Page 51: ...icon will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap enter the details and then tap Save Completing reminders On the reminders list tap or select a reminder and ta...

Page 52: ...k the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the ca...

Page 53: ...axy Store will be automatically shown on the Game Launcher screen If you cannot see your games tap My games Add games Removing a game from Game Launcher Tap My games tap and hold a game and then tap R...

Page 54: ...e sessions To stop recording tap Configure settings for Game Booster Priority mode Set the device to block incoming calls and all notifications except for alarms to prevent your game from being distur...

Page 55: ...you can connect may vary depending on the region Available features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When er...

Page 56: ...th speaker 1 Make sure that your smartphone and your Bluetooth speaker are connected Refer to Pairing with other Bluetooth devices for how to connect 2 On your smartphone launch the Settings app tap C...

Page 57: ...2 On your friend s smartphone launch the Settings app tap Connections Bluetooth Advanced settings and then tap the Music Share switch to activate it You can use additional features such as setting wh...

Page 58: ...create a Microsoft account you can sign in to all Microsoft devices and services such as Microsoft Office programs andWindows 10 Connecting to a computer 1 Launch the Settings app and tap Connected de...

Page 59: ...you can simultaneously use your smartphone Connecting devices and starting Samsung DeX Wired connections to external displays You can connect your smartphone to an external display using an HDMI adapt...

Page 60: ...e HDMI adaptor USBType C to HDMI Wired connections to computers You can use Samsung DeX by connecting your smartphone to a computer using a USB cable To use the USB cable supplied with the device the...

Page 61: ...cted devices list and tap Start now SomeTVs will only be detected when its screen mirroring mode is turned on The computer must be connected to the sameWi Fi network as your smartphone and the Samsung...

Page 62: ...can also use the external keyboard on the smartphone s screen Using your smartphone as a touchpad You can use your smartphone as a touchpad On your smartphone tap on the navigation bar If you have set...

Page 63: ...General management Physical keyboard Keyboard shortcuts Using Samsung DeX Use your smartphone s features in an interface environment similar to a computer You can multitask by running multiple apps si...

Page 64: ...ck the Samsung DeX screen and your smartphone s screen while using Samsung DeX select Lock DeX While using Samsung DeX you cannot lock the Samsung DeX screen and your smartphone s screen by pressing t...

Page 65: ...also view the music collections stored on your device and play them GoogleTV Purchase or rent videos such as movies andTV programs from Play Store Drive Store your content on the cloud access it from...

Page 66: ...Camera app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when you launch the Camera app from t...

Page 67: ...blurry clean the camera lens and try again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s...

Page 68: ...ly when using the rear camera Locking the focus AF and exposure AE You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subj...

Page 69: ...r videos Apply a filter effect or beauty effects Select a metering method This determines how light values are calculated Center weighted metering uses the light in the center portion of the shot to c...

Page 70: ...on and angle of your subject On the preview screen tap and tap the Shot suggestions switch to activate it 1 On the shooting modes list tap PHOTO A guide will appear on the preview screen 2 Point the g...

Page 71: ...a picture 1 On the preview screen tap 2 Select effects and take a picture Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily 1 On t...

Page 72: ...t tap on the shooting options to activate it and then record a video Dual recording mode Record videos of the subject and the person filming on one screen at the same time 1 On the shooting modes list...

Page 73: ...view other results drag the icon upwards To save the results individually tap Select tick the items you want and then tap Customize the shooting options Portrait mode Portrait video mode The camera a...

Page 74: ...ect has a similar color to the background The subject or background is plain Pro mode Pro video mode Capture pictures or videos while manually adjusting various shooting options such as exposure value...

Page 75: ...OCUS Change the focus mode Drag the adjustment bar to manually adjust the focus WB Select an appropriate white balance so images have a true to life color range You can set the color temperature MIC S...

Page 76: ...me will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the color tone 4 Tap to take a picture Panorama mode Using panorama mode take a s...

Page 77: ...r lighting the screen may appear dark or be grainy The screen may flicker in certain lighting conditions such as in places with fluorescent lighting Recording super slow motion videos automatically To...

Page 78: ...o will start playing Up to two slow motion sections will be created based on the video To edit the slow motion section tap and drag the section editing bar to the left or right Start bracket Slow moti...

Page 79: ...wipe the camera button to the edge of the screen and hold it Watermark Add a watermark in the bottom left corner when taking pictures Advanced picture options Select how you want to save pictures High...

Page 80: ...ooting modes To play the HDR10 video properly the device must support HDR10 General Auto HDR Take pictures with rich colors and reproduce details even in bright and dark areas Tracking auto focus Set...

Page 81: ...ng Shooting methods Select additional shooting methods for taking a picture or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you launch the camera V...

Page 82: ...by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and d...

Page 83: ...Share the image with others Image and video thumbnail Modify the image View the content on a large screen using the SmartView feature Add the image to favorites BixbyVision Cropping enlarged images 1...

Page 84: ...options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the SmartView feature Drag you...

Page 85: ...loud pictures and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and...

Page 86: ...p and tap MORE AR ZONE Some features may not be available depending on the service provider or model AR Emoji Studio Create emojis any way you want and have fun using them in various features Creating...

Page 87: ...to delete and then tap Delete Creating an AR emoji short video and decorating your device with it You can create a short video with an emoji and use it as a wallpaper or call background image 1 Launc...

Page 88: ...ure for your Samsung account and in the Contacts app You can choose from various poses or create your own expressions 1 Launch the AR Zone app and tap AR Emoji Studio 2 Tap Profile and select an emoji...

Page 89: ...k MIRROR The emoji mimics your body movements PLAY The emoji moves on a real background 3 Tap the emoji icon to take a picture or tap and hold the icon to record a video You can view and share the pic...

Page 90: ...a message in the Messages app tap on the Samsung keyboard 2 Tap the emoji icon 3 Select one of your emoji stickers The emoji sticker will be inserted Emoji icon AR Doodle Record fun videos with virtu...

Page 91: ...you tap and then begin to doodle you can record yourself doodling Recognition area Delete doodle Text GIF Pen tool 3D scan Redo Turn the sound effect on or off Undo 3 Tap to record a video 4 Tap to st...

Page 92: ...This is the normal recording mode Interview The device records sound from the top and the bottom of the device at a high volume while reducing the volume of sound from the sides Speech to text The de...

Page 93: ...ute or unmute certain sound sources in the recording 1 Tap List and select a voice recording made in interview mode 2 To mute certain sound sources tap for the corresponding direction that sound is to...

Page 94: ...ds and then tap Quick Share to activate it If you cannot find Quick Share on the quick panel tap and drag the button over to add it 3 Tap Quick Share and select a device to transfer the image to 4 Acc...

Page 95: ...rs viaWeb link 1 Launch the Gallery app and select an image 2 Tap Quick Share and select an option you want under Share link to any person or device Copy link Share the link copied to the clipboard Sh...

Page 96: ...atures Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the c...

Page 97: ...a sound setting and tap Start recording After a countdown recording will start To write or draw on the screen tap To record the screen with a video overlay of yourself tap 3 When you are finished rec...

Page 98: ...nd the previous device using your device s USB cable A USB connector may be needed depending on the previous device 2 When the app selection pop up window appears tap Smart Switch Receive data 3 In th...

Page 99: ...ring backup data from a computer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previo...

Page 100: ...s app To search for settings by entering keywords tap This chapter is a common manual for settings and features provided by Samsung devices Depending on the model some content may differ or descriptio...

Page 101: ...required apps Refer to NFC and contactless payments NFC enabled models for more information Airplane mode Set the device to disable all wireless functions on your device You can use only non network...

Page 102: ...twork 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Select a network from theWi Fi networks list Networks with a lock icon require a password Once the device conne...

Page 103: ...rd 4 Accept the share request on the other device TheWi Fi password is entered on your device and it is connected to the network Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network...

Page 104: ...of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a devic...

Page 105: ...to make payments and buy tickets for transportation or events after downloading the required apps The device contains a built in NFC antenna Handle the device carefully to avoid damaging the NFC anten...

Page 106: ...include all available payment apps If you update the payment app or install a new one the payment services that you used before may not work properly If that is the case on the Settings screen tap Con...

Page 107: ...t to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile Hotspot andTethering Mobile Hotspot 2 Tap the switch to activate it The icon appears...

Page 108: ...nced private DNS Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settings Printing Configure settings for printer plug ins installed on the device You c...

Page 109: ...ng and messaging features on the tablet with your smartphone number You must register and sign in to the same Samsung account on the tablet and smartphone Some calling and messaging features may not b...

Page 110: ...conditions are detected You can also run them manually by tapping the button whenever you want To run modes manually select the mode you want and tap Turn on To turn off a running mode tap the mode a...

Page 111: ...coming calls Temporary mute Set the device to use silent mode for a certain period Ringtone Change the call ringtone Notification sound Change the notification sound System sound Change the sound to u...

Page 112: ...UHQ upscaler Enhance the sound resolution of music and videos when using wired earphones Adapt sound Set the best sound for you Depending on the model you must connect an earphone to use some features...

Page 113: ...ice at night or in a dark place You can set a schedule for applying dark mode The dark theme may not be applied in some apps Brightness Adjust the brightness of the display Adaptive brightness Set the...

Page 114: ...ivity of the screen for use with screen protectors Show charging information Set the device to display the charging information such as the remaining battery percentage when the screen is off Screen s...

Page 115: ...with third party apps Optimizing the full screen color balance Optimize the display color by adjusting the color tones to your preference On the Settings screen tap Display Screen mode Vivid and adjus...

Page 116: ...settings for the locked screen On the Settings screen tap Lock screen Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations or devices are d...

Page 117: ...tomatically unlock itself On the Settings screen tap Lock screen Smart Lock and follow the on screen instructions to complete the setup This feature will be available to use after you set a screen loc...

Page 118: ...and change the settings On the Settings screen tap Security and privacy Lock screen Change the settings for the locked screen Accounts Change the settings for your accounts Find My Mobile Activate or...

Page 119: ...ern PIN or password you set when registering the face Be careful not to forget your pattern PIN or password If you change the screen lock method to Swipe or None which are not secure all of your biome...

Page 120: ...he screen with your face You can unlock the screen with your face instead of using a pattern PIN or password 1 On the Settings screen tap Security and privacy Biometrics Face recognition 2 Unlock the...

Page 121: ...word If your fingerprint is not recognized unlock the device using the pattern PIN or password you set when registering the fingerprint and then re register your fingerprints If your pattern PIN or pa...

Page 122: ...print recognition sensor After the device detects your finger lift it up and place it on the fingerprint recognition sensor again Repeat this action until the fingerprint is registered 5 When you are...

Page 123: ...verify your identity when using services which require your login or personal information The website sign in feature is only available for websites that you access via the Internet app Some websites...

Page 124: ...appears tap Save Managing sign in information View the list of websites and apps you have set to use Samsung Pass and manage your sign in information 1 On the Samsung Pass main screen tap Apps website...

Page 125: ...ettings See all devices using Samsung Pass Leave Samsung Pass Your Samsung account will remain active The Samsung Pass data on other devices signed in to your Samsung account will also be deleted Secu...

Page 126: ...the Secure Folder app you must unlock the app using your preset lock method To change the name or icon of Secure Folder tap Customize Setting an auto lock condition for Secure Folder 1 Launch the Sec...

Page 127: ...e moved to Gallery in the default storage Adding apps Add an app to use in Secure Folder 1 Launch the Secure Folder app and tap 2 Tick one or more apps installed on the device and tap Add Removing app...

Page 128: ...ure Folder tick Move media files out of Secure Folder and tap Uninstall To access data backed up from Secure Folder launch the My Files app and tap Internal storage Download Secure Folder Notes saved...

Page 129: ...On the Settings screen tap Security and privacy SecureWi Fi 2 Tap Protection plan Upgrade and select the plan you want For certain protection plans you can transfer the protection plan to another dev...

Page 130: ...ons while driving Activate the Do Not Disturb feature automatically while driving Emergency Location Service Activate the Emergency Location Service ELS feature Wireless emergency alerts Change the se...

Page 131: ...restore it later Backing up data You can back up your device s data to Samsung Cloud 1 On the Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud 2 Tap the switches next t...

Page 132: ...in the selected text or received message such as events and addresses and suggest that they be added as events to the calendar or to use related apps You can also get suggestions for useful actions o...

Page 133: ...screen Set the device to turn off the screen by double tapping an empty area on the Home screen or the locked screen Keep screen on while viewing Set the device to prevent the display from turning off...

Page 134: ...ting angle and zoom automatically by recognizing and tracking people during video calls Settings Select or add background colors or images to use during video calls Some features may not be available...

Page 135: ...ering with your life You can also set up parental controls for your children and manage their digital use On the Settings screen tap DigitalWellbeing and parental controls Screen time goal Set goals f...

Page 136: ...the remaining battery power and time to use the device For devices with low battery levels conserve battery power by activating power saving features On the Settings screen tap Battery and device car...

Page 137: ...e on the Samsung website Memory On the Settings screen tap Battery and device care Memory To speed up your device by stopping apps running in the background tick apps from the apps list and tap Clean...

Page 138: ...information App languages Select the language you want to use for each app Text to speech Change the settings for text to speech features used whenTalkBack is activated such as languages speed and mo...

Page 139: ...ge the selected language will be added to the top of the list To change the default language from your languages list select the language you want and tap Apply If an app does not support the default...

Page 140: ...are updates On the Settings screen tap Software update Download and install Check for and install updates manually Auto download overWi Fi Set the device to download updates automatically when connect...

Page 141: ...nse Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information Checking...

Page 142: ...142 Usage notices...

Page 143: ...provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for ill...

Page 144: ...epending on the region or service provider 5G network availability may vary depending on the country network provider and user environment Your device contains magnets Keep it away from credit cards i...

Page 145: ...45 Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Notice notes usage tips or addition...

Page 146: ...from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and...

Page 147: ...sunscreen hand cleaner chemical products such as cosmetics or liquids that include the alcohol Do not expose the device to water moving with force Do not use the device in places where the temperatur...

Page 148: ...in If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not p...

Page 149: ...light When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipur...

Page 150: ...ture the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be d...

Page 151: ...151 Appendix...

Page 152: ...ture by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PI...

Page 153: ...ched or damaged visit a Samsung Service Center Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Center Restart...

Page 154: ...pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When yo...

Page 155: ...r trying these tips contact a Samsung Service Center Picture quality is poorer than the preview The quality of your pictures may vary depending on the surroundings and the photography techniques you u...

Page 156: ...e maximum Bluetooth range 10 m On your device launch the Settings app tap Connections and then tap the Bluetooth switch to re activate it On your device launch the Settings app tap General management...

Page 157: ...ta stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time frictio...

Page 158: ...t features of this device thoroughly and in different locations using your hearing aid or cochlear implant to determine if you hear any interfering noise Consult your service provider or the manufactu...

Page 159: ...on storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi...

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