Samsung Galaxy J7 Neo User Manual Download Page 3

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Table of Contents

100 Introduction
100 Connections
109  Sounds and vibration
110 Notifications
110 Display
113  Wallpapers and themes
113  Advanced features
115  Device maintenance
118 Apps
118  Lock screen and security
119  Cloud and accounts
121 Google
121 Accessibility
122  General management
123  Software update
123  User manual
123  About phone

Appendix

124 Troubleshooting

Summary of Contents for Galaxy J7 Neo

Page 1: ...www samsung com User Manual English LTN 06 2017 Rev 1 0 SM J701M SM J701M DS ...

Page 2: ...ntering text 33 Screen capture 34 Opening apps 34 Multi window 38 Samsung account 39 Transferring data from your previous device 42 Device and data management 45 Sharing features 46 Emergency mode Applications 47 Installing or uninstalling apps 49 Phone 53 Contacts 57 Messages 61 Internet 63 Email 64 Camera 75 Gallery 80 Samsung Notes 81 Game Launcher 84 Calendar 85 S Health 88 Voice Recorder 89 M...

Page 3: ... Notifications 110 Display 113 Wallpapers and themes 113 Advanced features 115 Device maintenance 118 Apps 118 Lock screen and security 119 Cloud and accounts 121 Google 121 Accessibility 122 General management 123 Software update 123 User manual 123 About phone Appendix 124 Troubleshooting ...

Page 4: ...ce or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading ...

Page 5: ...rformance and is in the device s normal range of operation If the battery becomes too hot the charger may stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged R...

Page 6: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 7: ...ontinues to overheat contact a Samsung Service Center Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 8: ...harger or battery Package contents Check the product box for the following items Device Battery Quick start guide The items supplied with the device and any available accessories may vary depending on the region or service provider The supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior not...

Page 9: ...layout Microphone Headset jack Back key Multipurpose jack Proximity sensor Front camera Speaker Power key Touchscreen Recents key Home key Flash Volume key Rear camera Flash Back cover Speaker GPS antenna Main antenna ...

Page 10: ... Do not cover the proximity sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction Do not allow water to contact the touchscreen The touchscreen may malfunction in humid conditions or when exposed to water Keys Key Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recents Tap to open the l...

Page 11: ...er Be careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover 2 Insert the battery with the battery s gold colored contacts properly aligned with the device s contacts 1 2 ...

Page 12: ...Basics 12 3 Replace the back cover Removing the battery 1 Remove the back cover 2 Pull out the battery ...

Page 13: ...ger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the USB cable to the USB power adaptor and plug the USB cable into the device s multipurpose jack 2 Plug the USB power adaptor into an electri...

Page 14: ...ced such as emails Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at ...

Page 15: ...OMIZE to change the power saving settings before entering power saving mode 3 Tap APPLY Maximum power saving mode In maximum power saving mode the device decreases battery consumption by applying the dark theme and limiting the apps and features available Network connections except for the mobile network will be deactivated 1 Launch the Settings app and tap Device maintenance Battery MAX 2 Tap CUS...

Page 16: ...ages or inconveniences caused by lost or stolen cards In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Some LTE services may not be available depending on the service provider For more information about service availability contact your service provider 1 Remove the back cover and battery 2 Single SIM models Insert the ...

Page 17: ...y SIM or USIM card into SIM card slot 2 2 1 2 Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a Samsung Service Center to remove the memory card 3 Replace the battery and back cover Removing the SIM or USIM card 1 Remove the back cover and battery 2 Pull out the SIM or USIM card Single SIM models ...

Page 18: ...s Launch the Settings app and tap Connections SIM card manager and select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and dat...

Page 19: ...in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognize the card If the device does not recognize your memory card format it on your computer Frequent writing and erasing of data shortens the lifespan of ...

Page 20: ... device Launch the Settings app and tap Device maintenance Storage Storage settings SD card Format FORMAT Before formatting the memory card remember to make backup copies of all important data stored in the memory card The manufacturer s warranty does not cover loss of data resulting from user actions Turning the device on and off Press and hold the Power key for a few seconds to turn on the devic...

Page 21: ...pply excessive pressure to it with your fingertips The device may not recognize touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device It is recommended to use fingers when you use the touchscreen Tapping Tap...

Page 22: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 23: ...displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Favorite apps A screen indicator A folder An app News screen indicator View the latest articles in various categories ...

Page 24: ... Home screen Apps screen Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then drag it to the top or bottom of the screen A shortcut to the app will be added on the Home screen You can also move frequently used apps to th...

Page 25: ...A new folder containing the selected apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap ADD APPS on the folder Tick the apps to add and tap ADD You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be ...

Page 26: ...ts Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and then drag it to the Home screen The widget will be added on the Home screen Home screen settings Change the size of the grid to display more or fewer items on the Home screen and more Displaying all apps on the Home screen Without using a separate ...

Page 27: ...oaming outside of normal service area Preferred SIM or USIM card for calls dual SIM models GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected Wi Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated Vi...

Page 28: ...enting others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it Swipe Swipe in any direction on the screen to unlock it Pattern Draw a pattern with four or more dots to unlock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols...

Page 29: ...w the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel Single SIM models Launch Settings Tap a notification and perform various actions Clear all notifications Quick setting buttons Block notifica...

Page 30: ...erences Tap to access the SIM card manager Using quick setting buttons Tap quick setting buttons to activate certain features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 31: ...s tap it twice Change the keyboard settings Enter a space Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard layout Tap Languages and types select a language and then select a keyboard la...

Page 32: ... voice Add an item from the clipboard Enter emoticons Change the keyboard for one handed operation Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have ...

Page 33: ...e dictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to the full screen view tap Tap the definition on the screen to view more definitions In the detailed view tap to add the word to your favorite words list or tap SearchWeb to use the word as a search term Screen capture Capture a screenshot while using the device Press and hold the Ho...

Page 34: ... used apps tap and select a recent app window Closing an app Tap and tap or drag a recent app window to the left or right to close it To close all running apps tap CLOSE ALL Multi window Introduction Multi window lets you run two apps at the same time in the split screen view Some apps may not support this feature Split screen view ...

Page 35: ...2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap MORE APPS and select an app ...

Page 36: ... the bar between the app windows to access additional options Switch locations between app windows Close the currently selected app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows ...

Page 37: ...reen view Press the Home key to minimize the split screen view The icon will appear on the status bar The app in the lower window will close and the app in the upper window will remain active in the minimized split screen view To close the minimized split screen view open the notification panel and tap the icon on the Multi window notification Maximizing a window Tap an app window and drag the bar...

Page 38: ...ount Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 Launch the Settings app and tap Cloud and accounts Accounts Add account 2 Tap Samsung account CREATE ACCOUNT 3 Follow the on screen instructions to complete creating your account Registering an existing Samsung account If you already have a Samsung account regis...

Page 39: ...mart Switch or Samsung Cloud This feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data via Smart Switch You can transfer data from a previous device to your device via Samsung Smart Switch The following versions of...

Page 40: ...evices download and install Smart Switch from Galaxy Apps or Play Store 2 Place the devices near each other 3 Launch Smart Switch on both devices 4 On the previous device tap WIRELESS SEND CONNECT 5 On your device tap WIRELESS RECEIVE and select the previous device type 6 Follow the on screen instructions to transfer data from your previous device ...

Page 41: ...Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from the c...

Page 42: ...ata types you want to restore and tap RESTORE NOW Device and data management Connecting the device to a computer for data transfer Move audio video image or other types of files from the device to the computer or vice versa Do not disconnect the USB cable from the device when you are transferring files Doing so may cause data loss or device damage The devices may not connect properly if they are c...

Page 43: ... it updates will be downloaded when the device is connected to aWi Fi network Updating with Smart Switch Connect the device to a computer and update the device to the latest software 1 On the computer visit www samsung com smartswitch to download and install Smart Switch 2 On the computer launch Smart Switch 3 Connect the device to the computer using a USB cable 4 If a software update is available...

Page 44: ...kup data from Samsung Cloud using a Samsung account tap Restore Select a device and the data types you want to restore and tap RESTORE NOW The selected data will be restored to your device Using a Google account Launch the Settings app and tap Cloud and accounts Backup and restore and then tap the Back up my data switch for the Google account to activate it Tap Backup account and select an account...

Page 45: ...t To use this feature your phone number must be verified View content onTV SmartView View your device s displayed content on a larger screen via a wireless connection When you have a communication or sharing history the people you contacted will appear on the sharing options panel To directly share content with them via the corresponding app select a person s icon If the feature is not activated l...

Page 46: ...e apps to use Make an emergency call Remaining battery power and usage time left Turn on the flash Make a call Send your current location information in a message Browse the Internet Access additional options Sound alarms The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating em...

Page 47: ...nload free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To...

Page 48: ...y need permission to access or use information on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permission...

Page 49: ...one app 2 Enter a phone number If the keypad does not appear on the screen tap to open the keypad 3 Single SIM models Tap to make a voice call or tap to make a video call Add the number to the contacts list Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 50: ...peed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the large circle Mak...

Page 51: ...To send a message when rejecting an incoming call drag the rejection message bar upwards To create various rejection messages launch the Phone app tap Settings Quick decline messages enter a message and then tap Missed calls If a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view ...

Page 52: ...if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Keypad Hide Open or close the keypad Mute Turn off the microphone so that the other party cannot hear you End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn off the camera so that the...

Page 53: ... 1 Launch the Contacts app 2 Tap and select a storage location 3 Enter contact information Select a storage location Add an image Open more information fields Scan contact information from a business card Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap SAVE ...

Page 54: ...m the calls list 1 Launch the Phone app and tap RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap CREATE CONTACT to create a new contact or tap UPDATE EXISTING to add the number to an existing contact Importing contacts Add contacts by importing them from other storages to your device 1 Launch the Contacts app 2 Tap Manage contacts Import Export contacts IMPORT 3 Select a storage ...

Page 55: ...ount or Sync Contacts Searching for contacts Launch the Contacts app Use one of the following search methods Scroll up or down the contacts list Drag a finger along the index at the right side of the contacts list to scroll through it quickly Tap the search field at the top of the contacts list and enter search criteria Tap the contact s image or tap the contact s name Details Then take one of the...

Page 56: ...file 2 Tap EDIT edit your profile and tap SAVE 3 Tap Profile sharing and then tap the switch to activate it To use the profile sharing feature your phone number must be verified You can view your contacts updated profile information in Contacts To set additional items to share tap Shared content and tap the switches next to the items you want to activate them To set a contact group to share your p...

Page 57: ...app 2 Tap Manage contacts Merge contacts 3 Tick contacts and tap MERGE Deleting contacts 1 Launch the Contacts app 2 Tap Delete 3 Select contacts and tap DELETE To delete contacts one by one open the contacts list and tap a contact s image or tap a contact s name Details Then tap Delete Messages Introduction Send and view messages by conversation Sending messages You may incur additional charges f...

Page 58: ...from the contacts list Enter emoticons Attach files Edit recipients Send the message Dual SIM models Access additional options Enter a message Add recipients from the contacts list Enter emoticons Attach files Edit recipients Select a SIM or USIM card 5 Single SIM models Tap SEND to send the message Dual SIM models Tap or to send the message ...

Page 59: ...t 3 View your conversation Single SIM models To reply to the message enter a message and tap SEND Dual SIM models To reply to the message enter a message and tap or Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app 2 Tap Settings Block messages Block numbers 3 Tap INBOX or CONTACTS select a contact and then tap To manually enter a nu...

Page 60: ...t the device to vibrate when you receive messages Pop up display Set the device to display messages in pop up windows Preview message Set the device to display message content on the locked screen and in pop up windows Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Acc...

Page 61: ...r and launch the Internet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Bookmark the current webpage Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks saved webpages and recent browsing history ...

Page 62: ... MODE If you are using this feature for the first time set whether to use a password for secret mode In secret mode you cannot use some features such as screen capture In secret mode the device will change the color of the toolbars Changing security settings You can change your password Tap Settings Privacy Secret mode security Change password Deactivating secret mode In the toolbar at the bottom ...

Page 63: ... tap Add account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the screen t...

Page 64: ...or record videos in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Home key twice quickly On the locked screen drag outside the large circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch Camera from the locked screen...

Page 65: ...g mode switch between cameras or apply filters or other effects Front camera preview Rear camera preview Shooting modes Filters and other effects Switching cameras On the preview screen swipe upwards or downwards to switch between cameras Viewing shooting modes On the preview screen swipe to the right to open the shooting modes list ...

Page 66: ... the preview screen where the camera should focus 2 Tap to take a photo or tap to record a video Spread two fingers apart on the screen to zoom in and pinch to zoom out Or drag on the zoom bar towards or To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change t...

Page 67: ...ng based on changes to the subjects or light sources Tap and hold the area to focus the AF AE frame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a photo This feature is only available in some shooting modes Customizing shooting modes On the preview screen swipe to the right to open the shooting modes list and select a mode...

Page 68: ...s can result in noise in photos Select an appropriate white balance so images have a true to life color range Panorama Take a series of photos horizontally or vertically and then stitch them together to create a wide scene To get the best shots using panorama mode follow these tips Move the camera slowly in one direction Keep the image within the frame on the camera s viewfinder If the preview ima...

Page 69: ...with rich colors and reproduce details even in bright and dark areas On the shooting mode list tap HDR Rich tone This feature may not be available depending on the region or service provider Without effect With effect Night Take a photo in low light conditions without using the flash On the shooting mode list tap Night This feature may not be available depending on the region or service provider ...

Page 70: ...eauty effects on the screen 1 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 2 On the shooting modes list tap Selfie 3 Face the front camera lens 4 When the device detects your face show your palm to the front camera After recognizing your palm a countdown timer will appear When the time is up the device will take a photo To use various sho...

Page 71: ...lfie mode 1 On the preview screen tap 2 Select the options below to apply beauty effects to your face on the preview screen and take a photo of yourself SkinTone Make your skin appear brighter and clearer Slim Face Adjust the face shape and make your face appear slimmer Large Eyes Make your eyes appear bigger Wide selfie Take a wide self portrait and include as many people in the photo as possible...

Page 72: ...e switches to activate them 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep the white frame inside the viewfinder window The subjects should remain still while taking wide self portraits The top and bottom parts of the image displayed on...

Page 73: ...activate the flash Do not use the flash close to your eyes Using a flash close to the eyes may cause temporary loss of vision or damage to the eyes Set the device to record sound before or after taking a photo Camera settings On the preview screen tap The available options may vary depending on the shooting mode and which camera is being used REAR CAMERA Picture size Select a resolution for photos...

Page 74: ...selecting subjects Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Review pictures Set the device to show photos ...

Page 75: ...eos by album or create stories to share with others Viewing images and videos Viewing images 1 Launch the Gallery app and tap PICTURES 2 Select an image Access additional options Automatically adjust the image Share the image with others Delete the image Modify the image Add the image to favorites View image details ...

Page 76: ...he icon on the preview thumbnail Lock the playback screen Switch to the pop up video player Rewind or fast forward by dragging the bar Skip to the previous video Tap and hold to rewind Skip to the next video Tap and hold to fast forward Access additional options Change screen ratio Pause and resume playback Create a GIF animation Drag your finger up or down on the left side of the playback screen ...

Page 77: ...location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Creating stories Create stories with various themes 1 Launch the Gallery app and tap STORIES 2 Tap Create story 3 Tick images or videos to include in the story and tap DONE 4 Enter a title for the story and tap CREATE To add images or videos to a stor...

Page 78: ...y your contacts To use this feature your phone number must be verified You may incur additional charges when sharing files via the mobile network If the recipients have not verified their phone numbers or if their devices do not support the feature a link to the files will be sent to them via text message Link recipients may not be able to use some features The link will expire after a certain per...

Page 79: ...ap the Samsung Cloud switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud Deleting images or videos Deleting an image or a video Select an image or a video and tap Delete at the bottom of the screen Deleting multiple images and videos 1 On the Gallery screen tap and hold an image or a video to delete 2 Tick the images or videos to delete 3 Tap...

Page 80: ... to paint with various brushes Tap Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Insert a voice recording Insert an image 3 When you are finished composing the note tap SAVE Deleting notes 1 Launc...

Page 81: ...wnloaded from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily Access additional options Add games Open games with or without sound Reduce the battery usage for playing games Turn on or off the GameTools icon ...

Page 82: ...the Game Launcher app 3 Tap a game from the games list Games downloaded from Play Store and Galaxy Apps will be automatically shown on the game launcher screen If you cannot see your games tap Add apps Removing a game from Game Launcher Tap and hold a game and tap Remove Activating game power saving mode When you activate game power saving mode the device will lower games resolution and frame rate...

Page 83: ...the icon on the game screen again open the notification panel and tap the Game Tools notification Capture screenshots Record your game session Dim and lock the game s screen Lock the Recents and Back keys Access the GameTools settings Mute notification sounds and display only notifications for incoming calls and emergency alerts GameTools icon Blocking notifications during games Tap to mute notifi...

Page 84: ... tap a date If the date already has saved events or tasks in it tap the date and tap 3 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Change the event s color Set a start and end date for the event Add more details Set an alarm 4 Tap SAVE to save the event ...

Page 85: ... with launch the Calendar app and tap Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list S Health Introduction S Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness Starting S Health When running this app for the first time or restart...

Page 86: ... depending on the region View and manage trackers View health tips Compare your step count records with other S Health users or compete with your friends Set your daily goals and track your progress Monitor your health and fitness View guide messages or notifications from S Health To add items to the S Health screen tap Manage items and then select items under each tab TRACKERS Monitor your activi...

Page 87: ...ion may be stored until the completion of such purposes You can delete personal data stored by S Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that you select as...

Page 88: ... 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 89: ...an event or set a specific duration ALARM Launch the Clock app and tap ALARM Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap SAVE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Ta...

Page 90: ...hen tap DELETE STOPWATCH 1 Launch the Clock app and tap STOPWATCH 2 Tap START to time an event To record lap times while timing an event tap LAP 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap RESET TIMER 1 Launch the Clock app and tap TIMER 2 Set the duration and then tap START To open the keypad to enter the duration tap the duration input field 3 Tap DISMISS wh...

Page 91: ...istory tap HISTORY To close the calculation history panel tap KEYPAD To clear the history tap HISTORY CLEAR HISTORY To use the unit conversion tool tap You can convert various values such as area length or temperature into other units Radio Listening to the FM radio Launch the Radio app Before you use this app you must connect a headset which serves as the radio antenna The FM radio scans and save...

Page 92: ...ne the frequency Record a song from the FM radio View the list of available stations Access additional options Add the current radio station to the favorites list Search for an available radio station Turn the FM radio on or off Scanning radio stations Launch the Radio app Tap SCAN and then select a scan option The FM radio scans and saves available stations automatically Select the radio station ...

Page 93: ...ons 93 Secure Folder Secure Folder protects your private content and apps such as photos and notes from being accessed by others You can keep your private content and apps secure even when the device is unlocked ...

Page 94: ...nch the Secure Folder app Alternatively launch the Settings app and tap Lock screen and security Secure Folder 2 Tap START 3 Tap SIGN IN and sign in to your Samsung account 4 Select a lock method to use for Secure Folder and follow the on screen instructions to complete the setup To change the name or icon color of Secure Folder tap Secure Folder Customize icon When you launch the Secure Folder ap...

Page 95: ...oving content to Secure Folder Move content such as photos and contacts to Secure Folder The following actions are an example of moving an image from the default storage to Secure Folder 1 Launch the Secure Folder app and tap Add files 2 Tap Images tick images to move and then tap DONE 3 Tap MOVE The selected items will be deleted from the original folder and moved to Secure Folder To copy items t...

Page 96: ...n app to use in Secure Folder 1 Launch the Secure Folder app and tap Add apps 2 Tick one or more apps installed on the device and tap ADD To install apps from Play Store or Galaxy Apps tap DOWNLOAD FROM PLAY STORE or DOWNLOAD FROM GALAXY APPS Removing apps from Secure Folder Tap Edit apps tick apps and then tap Uninstall Adding accounts Add your Samsung and Google accounts or other accounts to syn...

Page 97: ...Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Backing up data 1 Launch the Secure Folder app and tap Settings Backup and restore 2 Tap Add account and register and sign in to your Samsung account 3 Tap Back up Secure Folder data 4 Tick items you want to back up and tap BACK UP NOW Data will be backed up to Samsung Cloud Restoring data ...

Page 98: ...e provides entertainment social network and business apps You may require a Google account to access some apps Refer to Accounts for more information To view more app information access each app s help menu Some apps may not be available or may be labeled differently depending on the region or service provider Chrome Search for information and browse webpages Gmail Send or receive emails via the G...

Page 99: ...ur content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 100: ...ing keywords tap Connections Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Turn offWi Fi to save the battery when not in use Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a lo...

Page 101: ...a aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Tap Wi Fi Direct The detected devices are listed If the device you want to connect to is not in the list request that the device turns on its Wi Fi Direct feature 3 Select a device to connect to The devices will be connected when the other device accepts theWi ...

Page 102: ...nge data or media files with other Bluetooth enabled devices Samsung is not responsible for the loss interception or misuse of data sent or received via Bluetooth Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approv...

Page 103: ...ices will be connected when the other device accepts the Bluetooth connection request Sending and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another device 1 Launch the Gallery app 2 Select an image 3 Tap Share Bluetooth and then select a dev...

Page 104: ...e data connections on any mobile network Mobile data usage Monitor your mobile data usage Billing cycle and data warning Set a limit for mobile data usage Ultra data saving mode Reduce your mobile data usage by preventing background apps from using the mobile data connection You can use the data compression feature to compress Internet data such as images videos and webpages accessed via the mobil...

Page 105: ...d off during takeoff and landing After takeoff you can use the device in flight mode if allowed by aircraft personnel Mobile hotspot and tethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile hotspot and t...

Page 106: ...hen enter a password and tap SAVE 3 On the other device s screen search for and select your device from theWi Fi networks list 4 On the connected device use the device s mobile data connection to access the Internet Mobile networks Configure your mobile network settings On the Settings screen tap Connections Mobile networks Data roaming Set the device to use data connections when you are roaming N...

Page 107: ... used for the previous call or message is different from your preferred SIM or USIM card Dual SIM always on Set the device to allow incoming calls from the other SIM or USIM card during a call When this feature is enabled you may incur additional charges for call forwarding depending on the region or service provider Location Change settings for location information permissions On the Settings scr...

Page 108: ...ttings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers you want to connect the device to 1 On the Settings screen tap Connections More connection settings Printing DOWNLOAD PLUG IN 2 Search for a pri...

Page 109: ... level for call ringtones music and videos system sounds and notifications Ringtone single SIM models Change the call ringtone Ringtone dual SIM models Change the ringtones for calls or notifications Vibration pattern Select a vibration pattern Notification sounds Change the notification sound settings for each app Do not disturb Set the device to mute incoming calls notification sounds and media ...

Page 110: ... and the Home screen settings On the Settings screen tap Display Brightness Adjust the brightness of the display Outdoor mode Activate outdoor mode to make the display easier to see in bright conditions Blue light filter Activate the blue light filter and change the filter settings Refer to Blue light filter for more information Screen mode Change the screen mode to adjust the display s color and ...

Page 111: ...e watching HDR videos from HDR exclusive video services the blue light filter will not be applied 1 On the Settings screen tap Display Blue light filter and then tap the Turn on now switch to activate it 2 Drag the adjustment bar to adjust the filter s opacity 3 To set the schedule to apply the blue light filter to the screen tap the Turn on as scheduled switch to activate it and select an option ...

Page 112: ... left on the Home screen and tap Settings Display Easy mode Standard mode DONE Managing shortcuts To add an app shortcut to the Home screen tap and hold an item on the Apps screen then drag it to the top or bottom of the screen A shortcut to the app will be added on the Home screen To add a shortcut to a contact on the Home screen swipe to the right and tap To delete a shortcut from the Home scree...

Page 113: ...d mode Activate one handed operation mode for your convenience when using the device with one hand This feature may not be available depending on the region or service provider Quick launch Camera Set the device to launch the camera by pressing the Home key twice quickly Multi window Select a Multi window launch method Smart alert Set the device to alert you if you have missed calls or new message...

Page 114: ...tuation quickly press the Power key three times The device sends messages to your emergency contacts The messages include your location information 1 On the Settings screen tap Advanced features Send SOS messages and then tap the switch to activate it 2 Follow the on screen instructions to add emergency contacts if you have not already done so To send help messages with audio recordings or photos ...

Page 115: ...ng mode helps you manage your mobile data usage Battery Storage Memory Ultra data saving Device security Using the quick optimization feature On the Settings screen tap Device maintenance FIX NOW or OPTIMIZE NOW The quick optimization feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing...

Page 116: ...Network connections except for the mobile network will be deactivated Managing the battery You can save battery power by preventing apps that are running in the background from using battery power when they are not being used Tick apps from the apps list and tap SAVE POWER Also tap Advanced settings and set the App power monitor options Storage Check the status of the used and available memory On ...

Page 117: ...mages videos and webpages accessed via the mobile network This feature may not be available depending on the region or service provider Some webpages or content may not be available when this feature is activated depending on the service provider or the mobile network conditions On the Settings screen tap Device maintenance Ultra data saving and then tap the switch to activate it View the amount o...

Page 118: ...type Change the screen lock method Smart Lock Set the device to automatically unlock itself in certain situations Secure lock settings Change screen lock settings for the selected lock method Information and FaceWidgets Change the settings of the items displayed on the screen when it is off or locked Notifications Set whether or not to show notification content on the locked screen and select whic...

Page 119: ...curity settings Configure additional security settings Cloud and accounts Introduction Sync back up or restore your device s data using Samsung Cloud or reset your device You can also register and manage accounts such as your Samsung account or Google account Regularly back up your data to a safe location such as Samsung Cloud or a computer so that you can restore it if the data is corrupted or lo...

Page 120: ...nd accounts My Profile Accounts Add your Samsung and Google accounts or other accounts to sync with Adding accounts Some apps used on your device require a registered account Create accounts to have the best experience with your device 1 On the Settings screen tap Cloud and accounts Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup T...

Page 121: ...cally restore settings and app data from the Google server when apps are reinstalled Google Configure settings for some features provided by Google On the Settings screen tap Google Accessibility Configure various settings to improve accessibility to the device On the Settings screen tap Accessibility The available options may vary depending on the region or service provider Vision Customize the s...

Page 122: ...et the device On the Settings screen tap General management Language and input Select device languages and change settings such as keyboards and voice input types Some options may not be available depending on the selected language Date and time Access and alter the following settings to control how the device displays the time and date If the battery remains fully discharged or removed from the d...

Page 123: ...en tap User manual About phone Access your device s information On the Settings screen tap About phone My phone number View your phone number Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source license Device name View and edit the name th...

Page 124: ...IN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area ...

Page 125: ...reezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Center Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 s...

Page 126: ...nected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provid...

Page 127: ...ttery is consumable and the useful charge will get shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart ...

Page 128: ...es may not work properly Your device supports multimedia files that are authorized by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless f...

Page 129: ...is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device maintenance or manually delete unused apps or files to free up storage space The Apps button does not appear on the Home screen With...

Page 130: ... the status bar downwards and then drag the notification panel downwards Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it Samsung Cloud does not work Ensure that you are connected to a network properly During a Samsung Cloud s service check you cannot use Samsung Cloud Try again later ...

Page 131: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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