40 _ Troubleshooting
PROBLEM
POSSIBLE CAUSE
SOLUTION
Will not start.
The door is not closed completely.
Check that the door is latched and closed completely.
No cycle is selected.
Select a proper cycle.
The power cable is not connected.
Connect the power cable properly.
The water supply does not work.
Check that the water supply valve is open.
Control panel is locked.
Unlock the child lock, (See user manual.)
A circuit breaker is open.
Reset the circuit breaker.
It’s taking too long with an operation or cycle.
Cold water is being supplied.
Check that the water supply line is connected to a hot water supply.
(Additional time is required to heat cold water.)
There are food particles remaining on dishes.
(Not cleaning properly.)
You selected an inappropriate cycle.
Select a cycle according to the number and soil level of the dishes, as directed in this manual.
The water temperature is low.
Connect the water supply line to a hot water supply.
For best performance, the temperature of the supplied water should be 120 ˚F (49 ˚C).
Low water pressure.
The water pressure should be between 20 and 120 psi (140 - 830 kPa).
There are food particles remaining on dishes.
(Not cleaning properly.)
The water is too hard.
Use a commercial dishwasher cleaner.
Use high-quality, fresh detergent with rinse aid.
Dishwasher detergent was not
used.
Detergent remains in the dispenser.
Make sure large items such as cookie sheets, cutting boards, or contaners, etc.
are not blocking the detergent dispenser and preventing it from opening properly.
Rearrange the dishes so they do not interfere with detergent dispenser operation.
There is no rinse aid.
Check the dispenser and add the rinse aid.
Use liquid type rinse aid.
A nozzle is clogged.
Clean the nozzle.
The dishes are improperly loaded.
Too many dishes have been
loaded.
Rearrange the dishes so they do not interfere with nozzle rotation and detergent dispenser
operation.
Load only an appropriate number of dishes.
Load your dishes as recommended. (See page 16.)
Leaves glasses with a dim polish.
The water supplied is soft and too
much detergent was used.
Underload the dishwasher and use a rinse aid to minimize this.
Aluminum dishes were included in
the wash load.
Remove the marks on the dishes using a low sensitivity cleaner.
Use high quality fresh detergent with rinse aid.
