Samsung DCS
Keyset User Guide
– 18 –
Call Processing
System Hold
••••
When you are connected to a call, press the
HOLD
key. The call
will go on hold and flash green at your keyset. If this call appears
on a line key at other keysets, it will flash red at those keysets.
••••
To take the call off hold, press the flashing key and the green
light will go steady green again. Resume conversation.
Note: While on a call, pressing a line key, route key or a flashing
CALL
key will
automatically put your first call on hold and connect you to the new call. See
Auto-
matic Hold
under
Customising Your Keyset
.
Exclusive Hold
To place an outside call on hold at your phone so that other users
cannot get it:
••••
Press the
HOLD
key twice. The call will flash green on your key-
set and this line will show a steady red light on other keysets.
••••
To retrieve the call, press the flashing green line key.
Note: Internal calls are always placed on exclusive hold.
Hold Recall
If you leave a call on hold longer than the hold timer, it will recall
your extension. The key that the call appears on will have a slow
flashing amber light.
••••
When your phone rings, lift the handset or press the
ANS/RLS
key
to answer the recall.
