Samsung CLX-3170 User Manual Download Page 19

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Contents_

contents

Samsung Scan Manager problems

Fax problems

Common Windows problems

Common Linux problems

Common Macintosh problems

ORDERING SUPPLIES

85 Supplies
85 How to purchase

SPECIFICATIONS

86 General specifications
87 Printer specifications
87 Scanner specifications
87 Copier specifications
88 Facsimile specifications

GLOSSARY

INDEX

CONTACT SAMSUNG WORLDWIDE

Summary of Contents for CLX-3170

Page 1: ...eries Multi Functional Printer User s Guide imagine the possibilities Thank you for purchasing a Samsung product To receive a more complete service please register your product at www samsung com global register ...

Page 2: ... can use preprinted forms and letterhead with plain paper See Software section Save time and money To save paper you can print multiple pages on one single sheet of paper This machine automatically conserves electricity by substantially reducing power consumption when not in use To save paper you can print on both sides of the paper double sided printing See Software section Print in various envir...

Page 3: ...the conventions of this guide FEATURES CLX 3170FN CLX 3175FN CLX 3175FW USB 2 0 USB Memory Interface PictBridge ADF Automatic Document Feeder Network Interface Ethernet 10 100 Base TX wired LAN Network interface 802 11b g wireless LAN FAX CONVENTION DESCRIPTION EXAMPLE Bold Used for texts on the display or actual prints on the machine Start Note Used to provide additional information or detailed s...

Page 4: ... for maintaining your machine troubleshooting and installing accessories This user s guide also contains a Software section to provide you with information on how to print documents with your machine in various operating systems and how to use the included software utilities Printer Driver Help Provides you with help information on printer driver properties and instructions for setting up the prop...

Page 5: ...sunderstood the operating instruction If you cannot resolve the conflict contact your sales or service representative for assistance 5 Unplug the machine from the AC wall socket and or telephone jack before cleaning Do not use liquid or aerosol cleaners Use only a damp cloth for cleaning 6 Do not place the machine on an unstable cart stand or table It may fall causing serious damage 7 Your machine...

Page 6: ... plug or connecting cable is damaged or frayed If liquid has been spilled into the machine If the machine has been exposed to rain or water If the machine does not operate properly after instructions have been followed If the machine has been dropped or the cabinet appears damaged If the machine exhibits a sudden and distinct change in performance 14 Adjust only those controls covered by the opera...

Page 7: ...ntact either the retailer where they purchased this product or their local government office for details of where and how they can take this item for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product should not be mixed with other commercial wastes for disposal RADIO FREQUENCY EMISSIONS FCC Informati...

Page 8: ...interference received including interference that may cause undesired operation of the device Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization to use it Contact manufacturer for service FCC Statement for Wireless LAN use While installing and operating this transmitter and antenna combination the radio frequency ex...

Page 9: ...ept for a regular telephone share the line with your machine If your area experiences a high incidence of lightning or power surges we recommend that you install surge protectors for both the power and the telephone lines Surge protectors can be purchased from your dealer or telephone and electronic specialty stores When programming emergency numbers and or making test calls to emergency numbers u...

Page 10: ...pean Union as of the dates indicated January 1 1995 Council Directive 2006 95 EC Approximation of the laws of the member states related to low voltage equipment January 1 1996 Council Directive 2004 108 EC 92 31 EEC approximation of the laws of the Member States related to electromagnetic compatibility March 9 1999 Council Directive 1999 5 EC on radio equipment and telecommunications terminal equi...

Page 11: ...output of the wireless device or devices that may be embedded in you printer is well below the RF exposure limits as set by the European Commission through the R TTE directive European States qualified under wireless approvals EU Austria Belgium Cyprus Czech Republic Denmark Estonia Finland France with frequency restrictions Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Th...

Page 12: ...er antenna or transmitter Some circumstances require restrictions on wireless devices Examples of common restrictions are listed below Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11 also known as wireless Ethernet and Bluetooth communication ...

Page 13: ... with Netscapes SSL This library is free for commercial and non commercial use as long as the following conditions are aheared to The following conditions apply to all code found in this distribution be it the RC4 RSA lhash DES etc code not just the SSL code The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson tjh cryptso...

Page 14: ...14_Safety information ...

Page 15: ...Safety information_15 ...

Page 16: ...nly 30 Configuring wireless network from syncthru web service 31 Machine s basic settings 31 Altitude adjustment 31 Changing the display language 31 Setting the date and time 31 Changing the clock mode 31 Changing the default mode 31 Setting sounds 32 Entering characters using the number keypad 32 Using the save modes 33 Auto continue LOADING ORIGINALS AND PRINT MEDIA 34 34 Loading originals 34 On...

Page 17: ...Book entries 46 Searching Address Book for an entry 47 Printing Address Book BASIC PRINTING 49 49 Printing a document 49 Canceling a print job FAXING 50 50 Sending a fax 50 Setting the fax header 50 Adjusting the document settings 51 Sending a fax automatically 51 Sending a fax manually 51 Confirming a transmission 51 Automatic redialing 51 Redialing the last number 51 Sending a fax to multiple de...

Page 18: ...ring memory 62 Cleaning your machine 62 Cleaning the outside 62 Cleaning the inside 64 Cleaning the scan unit 65 Maintaining the cartridge 65 Toner cartridge storage 65 Expected cartridge life 65 Redistributing toner 65 Replacing the toner cartridge 66 Sending new toner notification 67 Replacing the imaging unit 68 Replacing the waste toner container 69 Maintenance parts 69 Checking replaceables 6...

Page 19: ...Common Linux problems 84 Common Macintosh problems ORDERING SUPPLIES 85 85 Supplies 85 How to purchase SPECIFICATIONS 86 86 General specifications 87 Printer specifications 87 Scanner specifications 87 Copier specifications 88 Facsimile specifications GLOSSARY 89 INDEX 93 CONTACT SAMSUNG WORLDWIDE 95 ...

Page 20: ... features MACHINE OVERVIEW Front view Rear view 1 Document width guides 9 Document output tray 2 ADF 10 USB memory port 3 Control panel 11 Toner cartridge 4 Output support 12 Imaging unit 5 Front cover 13 Waste toner container 6 Front cover handle 14 Scanner lid 7 Tray 1 15 Scanner glass 8 Document input tray 16 Scan unit 1 Extension telephone socket EXT 5 Handle 2 Telephone line socket 6 Power re...

Page 21: ... the screen 11 Back Sends you back to the upper menu level 12 Left right arrow Scroll through the options available in the selected menu and increase or decrease values When entering characters use right key to add empty space 13 Number keypad Dials a number or enters alphanumeric characters See Keypad letters and numbers on page 32 14 Address Book Allows you to search for stored email addresses 1...

Page 22: ...blinks the machine is receiving data from the computer When the green LED rapidly brinks the machine is printing data On The machine is powered on and can be used Wireless function can be used Red Blinking A minor error has occurred and the machine is waiting for the error to be cleared Check the display message and solve the problem referring to Understanding display messages on page 74 The toner...

Page 23: ...py Setup Change Default Copies Copy Collation Reduce Enlarge Darkness Original Type Scan Feature USB feature Scan Size Original Type Resolution Scan Color Scan Format E mail Feature Scan Size Original Type Resolution Scan Color Scan Setup Change Default USB Default E mail Default System Setup Continued Report All Report Configuration Supplies Info Address Book Send Report Sent Report Fax RCV Repor...

Page 24: ... to set your machine s TCP IP addresses a Allows you to edit a scanned image in many ways using a powerful image editor and to send the image by email You can also open another image editor program like Adobe Photoshop from SmarThru For details refer to the onscreen help supplied on the SmarThru program Linux Printer driver Use this driver to run your machine from a Linux computer and print docume...

Page 25: ... well ventilated and away from direct sunlight or sources of heat cold and humidity Do not set the machine close to the edge of your desk or table Printing is suitable for altitudes under 1 000 m 3 281 ft Refer to the altitude setting to optimize your printing See Altitude adjustment on page 31 for more information Place the machine on a flat stable surface so that there is no incline greater than...

Page 26: ...the software OPERATING SYSTEM REQUIREMENT RECOMMENDED CPU RAM FREE HDD SPACE Mac OS X 10 3 10 4 Intel Processor Power PC G4 G5 128 MB for a Power PC based Mac 512 MB 512 MB for an Intel based Mac 1 GB 1 GB Mac OS X 10 5 Intel Processor 867 MHz or faster Power PC G4 G5 512 MB 1 GB 1 GB ITEM REQUIREMENTS Operating system RedHat 8 0 9 0 32bit RedHat Enterprise Linux WS 4 5 32 64bit Fedora Core 1 7 32...

Page 27: ...rts on page 61 2 From the Windows Start menu select All Programs Samsung Network Printer Utilities SetIP SetIP 3 Click to open the TCP IP configuration window 4 Enter the network card s MAC address IP address subnet mask default gateway and then click Apply 5 Click OK then the machine prints the network information Confirm the settings are correct 6 Click Exit ITEM REQUIREMENTS Network interface E...

Page 28: ...P Port to add your machine to the network To add the machine to the network enter the port name and the IP address for the machine To verify your machine s IP address or the MAC address print a Network Configuration page See Printing reports on page 61 To find a shared network printer UNC Path select Shared Printer UNC and enter the shared name manually or find a shared printer by clicking the Bro...

Page 29: ...s wireless devices to communicate directly with each other in a peer to peer environment Go to step 4 Infrastructure Allows wireless devices to communicate with each other through an access point Go to step 5 4 Press the left right arrow to select the method of Channel you want and press OK If you select Auto the wireless network interface card on your machine will automatically adjust the channel...

Page 30: ...e the print server based on WPA Pre Shared Key This uses a shared secret key generally called Pre Shared Key passphrase that is manually configured on the access point and each of its clients This is suitable for users who want to use WPA but do not have a RADIUS server installed on their network Operation Mode is Ad hoc None This is used when the validation of a wireless device s identity and dat...

Page 31: ...four digits Hour 01 to 12 12 hour mode 00 to 23 24 hour mode Minute 00 to 59 You can also use the left right arrow to move the cursor under the digit you want to correct and enter a new number 5 To select AM or PM for 12 hour format press the or button or any number button When the cursor is not under the AM or PM indicator pressing the or button immediately moves the cursor to the indicator You c...

Page 32: ...lly 6 You can enter special characters such as space plus sign and etc For details see the below section 2 To enter additional letters repeat step 1 If the next letter is printed on the same button move the cursor by pressing the left right arrow button and then press the button labeled with the letter you want The cursor will move to the right and the next letter will appear on the display You ca...

Page 33: ...s OK when Machine Setup appears 3 Press the left right arrow until Auto Continue appears and press OK 4 Press the left right arrow until the binding option you want appears On Automatically prints after set time passes when the paper size mismatches the tray paper size Off Waits until you press Black Start or Color Start on the control panel when the paper size mismatches the tray paper size 5 Pre...

Page 34: ... 5 8 inches or larger than 216 x 356 mm 8 5 x 14 inches Do not attempt to load the following types of paper carbon paper or carbon backed paper coated paper onion skin or thin paper wrinkled or creased paper curled or rolled paper torn paper Remove all staples and paper clips before loading Make sure any glue ink or correction fluid on the paper is completely dry before loading Do not load origina...

Page 35: ...bed later in this section Desired outcome The print media you choose should be appropriate for your project Brightness Some print media are whiter than others and produce sharper more vibrant images Surface smoothness The smoothness of the print media affects how crisp the printing looks on the paper Dust on the ADF glass may cause black lines on the printout Always keep it clean Be careful not to...

Page 36: ...the Plain paper section Refer to the Plain paper section 90 to 105 g m2 24 to 28 lb bond 5 sheet for manual feeding in the tray Thin paper Refer to the Plain paper section Refer to the Plain paper section 60 to 70 g m2 16 to19 lb bond Labelsc Letter A4 Refer to the Plain paper section 120 to 150 g m2 37 to 40 lb bond Card stock Post card 101 6 x 152 4 mm 4 x 6 inches 105 to 163 g m2 28 to 43 lb bo...

Page 37: ...the fusing temperature see Printer specifications on page 87 The extra flaps and strips might cause wrinkling creasing or jams and may even damage the fuser For the best print quality position margins no closer than 15 mm from the edges of the envelope Avoid printing over the area where the envelope s seams meet Labels To avoid damaging the machine use only labels designed for use in laser machine...

Page 38: ...nd unlatch the guide lock in the tray push the tray in manually Adjust the paper length guide and paper width guide 5 Close the paper cover Preprinted paper Letterhead must be printed with heat resistant ink that will not melt vaporize or release hazardous emissions when subjected to the printer s fusing temperature for 0 1 second Check your machine s specification to view the fusing temperature s...

Page 39: ...he lever at the back of the tray and rotate the lever clockwise 3 Squeeze the paper width guide and slide it to the edge of the lever Due to insufficient paper in the tray the paper length guide can be pushed to inside load enough paper If you experience problems with paper feed load a paper into the tray one by one You can load previously printed paper The printed side should be facing up with an...

Page 40: ...the paper size and type using the control panel buttons These settings will apply to Copy and Fax modes For PC printing you need to select the paper size and type in the application program you use on your PC 1 Press Menu until System Setup appears on the bottom line of the display and press OK 2 Press the left right arrow until Paper Setup appears and press OK 3 Press OK when Paper Size appears 4...

Page 41: ...y by selecting the document type for the current copy job 1 Press Copy 2 Press Menu until Copy Feature appears on the bottom line of the display and press OK 3 Press the left right arrow until Original Type appears and press OK 4 Press the left right arrow until the image mode you want appears and press OK Text Use for originals containing mostly text Text Photo Use for originals with mixed text a...

Page 42: ... indicate as shown Then close the scanner lid 6 Press Color Start to begin color copying Or press Black Start to begin black and white copying USING SPECIAL COPY FEATURES You can use the following copy features 2 up or 4 up copying Your machine can print 2 or 4 original images reduced to fit onto one sheet of paper 1 Press Copy 2 Press Menu until Copy Feature appears on the bottom line of the disp...

Page 43: ...imizes the background Enhance Lev 1 2 The higher the number is the more vivid the background is Erase Lev 1 4 The higher the number is the lighter the background is 5 Press OK to begin copying 6 Press Stop Clear to return to ready mode Gray enhance copying When you copy the original in gray scale use this feature for the better quality of copy output This feature is only for the copy in gray scale...

Page 44: ...r by network Also with the offered Samsung Scan Manager program scanned documents can be opened with the program you have setup previously Such as Microsoft Paint Email SmarThru 4 OCR can be added to application program See Setting scan information in Samsung Scan Manager on page 44 Scanned images can be saved as BMP JPEG TIFF PDF files Setting scan information in Samsung Scan Manager You can find...

Page 45: ...work 2 Place a single document face down on the document glass OR load the document s face up into the ADF For details about loading an original See Loading originals on page 34 3 Press Scan Email 4 Press the left right arrow until Scan to Email appears on the bottom line of the display and press OK 5 When From apprears on the top line of the display enter the sender s email address and press OK 6...

Page 46: ...u Web Service and then easily and quickly enter email addresses by entering the location numbers assigned to them in Address Book Registering speed email numbers 1 Enter your machine s IP address as the URL in a browser and click Go to access the web site of your machine 2 Click Machine Settings and E mail Setup 3 Click Local Address Book and Add 4 Select a location number and enter the user name ...

Page 47: ...until ID appears and press OK 5 Enter the first few letters of the name you want and press OK 6 Press the left right arrow until the name you want appears and press OK Printing Address Book You can check your Address Book settings by printing a list 1 Press Address Book until Print appears on the bottom line of the display 2 Press OK 3 Press the left right arrow until the option you want appears a...

Page 48: ...48 _Scanning ...

Page 49: ...he print job is waiting in a print queue or print spooler such as the printer group in Windows delete the job as follows 1 Click the Windows Start menu 2 For Windows 2000 select Settings and then Printers For Windows XP 2003 select Printers and Faxes For Windows Vista select Control Panel Hardware and Sound Printers 3 Double click the Samsung CLX 3170 Series icon 4 From the Document menu select Ca...

Page 50: ... the bottom line of the display 3 Press OK when Resolution appears 4 Press the left right arrow until the option you want appears and press OK 5 Press Stop Clear to return to ready mode Recommended resolution settings for different original document types are described in the table below We recommend you to use traditional analog phone services PSTN public switched telephone network when connectin...

Page 51: ... on page 55 Automatic redialing When the number you have dialed is busy or there is no answer when you send a fax the machine automatically redials the number every three minutes up to seven times according to the factory default settings When the display shows Retry Redial press OK to redial the number without waiting To cancel the automatic redialing press Stop Clear To change the time interval ...

Page 52: ...elayed fax is set Adding pages to a delayed fax You can add pages to the delayed transmissions previously reserved in your machine s memory 1 Load the originals to be added and adjust document settings 2 Press Menu until Fax Feature appears on the bottom line of the display and press OK 3 Press the left right arrow until Add Page appears and press OK 4 Press the left right arrow until the fax job ...

Page 53: ...he code see Rcv Start Code on page 55 Receiving automatically in Ans Fax mode To use this mode you must attach an answering machine to the EXT socket on the back of your machine If the caller leaves a message the answering machine stores the message as it would normally If your machine detects a fax tone on the line it automatically starts to receive the fax Receiving faxes using DRPD mode Distinc...

Page 54: ...x machine or email address Forwarding sent faxes to another fax machine You can set the machine to send copies of all outgoing faxes to a specified destination in addition to the fax numbers you entered 1 Press Fax 2 Press Menu until Fax Feature appears on the bottom line of the display and press OK 3 Press the left right arrow until Forward appears and press OK 4 Press OK when Fax appears 5 Press...

Page 55: ... set an interval between attempts Prefix Dial You can set a prefix of up to five digits This number dials before any automatic dial number is started It is useful for accessing a PABX exchange ECM Mode This mode helps with poor line quality and makes sure any faxes you send are sent smoothly to any other ECM equipped fax machine Sending a fax using ECM may take more time Send Report You can set yo...

Page 56: ...press OK 4 Change the name and press OK 5 Change the fax number and press OK 6 Press Stop Clear to return to ready mode Using speed dial numbers When you are prompted to enter a destination number while sending a fax enter the speed dial number at which you stored the number you want For a one digit 0 9 speed dial number press and hold the corresponding digit button on the number keypad For a two ...

Page 57: ...r while sending a fax press Address Book See below Searching Address Book for an entry There are two ways to search for a number in memory You can either scan from A to Z sequentially or you can search by entering the first letters of the name associated with the number Searching sequentially through the memory 1 If necessary press Fax 2 Press Address Book until Search Dial appears on the bottom l...

Page 58: ...ust use only an authorized USB memory device with an A plug type connector Use only a metal shielded USB memory device Insert a USB memory device into the USB memory port on the front of your machine SCANNING TO A USB MEMORY DEVICE You can scan a document and save the scanned image onto a USB memory device There are two ways of doing this you can scan to the device using the default settings or yo...

Page 59: ... one has already been inserted press Direct USB 2 Press OK when USB Print appears Your machine automatically detects the device and reads data stored on it 3 Press the left right arrow until the folder or file you want appears and press OK If you see D in the front of a folder name there are one or more files or folders in the selected folder 4 If you selected a file skip to the next step If you s...

Page 60: ...ady mode Viewing the USB memory status You can check the amount of memory space available for scanning and saving documents 1 Insert the USB memory device into the USB memory port on your machine 2 Press Direct USB 3 Press the left right arrow until Check Space appears and press OK The available memory space appears on the display 4 Press Stop Clear to return to the ready mode PRINTING DIRECTLY FR...

Page 61: ...quality 6 Press Stop Clear to return to ready mode Some reports may not appear in the display depending on options or models If so it is not applicable to your machine REPORT LIST DESCRIPTION Configuration This list shows the status of the user selectable options You may print this list to confirm your changes after changing settings Supplies Info This list shows the current status of consumables ...

Page 62: ... completely open the front cover 3 Grasp the handles on the toner cartridge and pull to remove four cartridges from the machine For CLX 3170FN CLX 3175FN CLX 3175FW users before clearing the memory make sure that all fax jobs have been completed or you will lose those jobs Some menus may not appear in the display depending on options or models If so it is not applicable to your machine OPTIONS DES...

Page 63: ... and turn the machine on Do not touch the green surface the imaging unit with your hands or any other material Be careful not to scratch the surface of the imaging unit If you leave the front cover open for more than a few minutes the imaging unit can be exposed to light This will cause damage to the imaging unit Close the front cover should the installation need to be halted for any reason If ton...

Page 64: ...ter 2 Open the scanner lid 3 Wipe the surface of the scanner glass until it is clean and dry 4 Wipe the underside of the scanner lid and white sheet until it is clean and dry 5 Push the ADF sheet with any tool such as tweezers carefully 6 Hold the edge of the ADF sheet and wipe both sides of the ADF sheet until it is clean and dry 7 Push the ADF sheet back into the machine smoothly 8 Close the sca...

Page 65: ...lity by redistributing the toner The toner related message saying that the toner is low may appear on the display 1 Using the handle completely open the front cover 2 Grasp the handles on the toner cartridge and pull to remove four cartridges from the machine 3 Holding both handles on the toner cartridge thoroughly rock it from side to side to evenly distribute the toner 4 Slide four toner cartrid...

Page 66: ...r cartridge needs to be replaced The fax number needs to be set by your dealer prior to using this feature otherwise the machine cannot send a notification even though you turn this service on 1 Press Menu until System Setup appears on the bottom line of the display and press OK 2 Press the left right arrow until Maintenance appears and press OK 3 Press the left right arrow until Remote Service ap...

Page 67: ...ne using its handle 5 Pull the imaging unit out of the machine using the groove on the front of the imaging unit 6 Take a new imaging unit out of its package Remove the protective devices on both sides of the imaging unit and the paper protecting the surface of the imaging unit 7 Holding the groove on the front of the imaging unit push imaging unit in to the machine Don t use sharp objects such as...

Page 68: ...inutes for the machine to cool 2 Using the handle completely open the front cover 3 Pull the waste toner container out of the machine using its handle 4 Remove the container s cap from the container as shown below and use it to close the waste toner container opening 5 Take a new waste toner container out of its package If the front cover is not completely closed the machine will not operate Pleas...

Page 69: ... WEBSITE If you have connected your machine to a network and set up TCP IP network parameters correctly you can manage the machine via Samsung s SyncThru Web Service an embedded web server Use SyncThru Web Service to View the machine s device information and check its current status Change TCP IP parameters and set up other network parameters Change the printer properties Set the machine to send e...

Page 70: ...se creased damp or highly curled paper Do not mix paper types in a tray Use only recommended print media See Setting the paper size and type on page 40 Ensure that the recommended side of the print media is facing up in the tray and manual feeder CLEARING DOCUMENT JAMS When an original jams while passing through the ADF Document Jam appears on the display 1 Remove any remaining pages from the ADF ...

Page 71: ... in this area check the paper exit area See In the paper exit area on page 72 4 Insert the tray 1 into the machine until it snaps into place Printing automatically resumes In the fuser unit area If paper is jammed in the fuser unit area follow the next steps to release the jammed paper 1 Open the scan unit MESSAGE LOCATION OF JAM GO TO Paper Jam 0 Open Close Door In the paper feed area and inside ...

Page 72: ...hine 2 Gently pull the paper out of the output tray If you do not see the jammed paper or if there is any resistance when you pull stop and go to the next step 3 Open the rear cover 4 If you see the jammed paper pull it straight up Skip to step 8 If you still do not see the paper go to the next step 5 Pull up the fuser lever Do not touch the fuser inside the inner cover It is hot and could cause b...

Page 73: ...mmed paper out of the machine 8 Lowering down the scan unit gently and slowly until it is completely closed Make sure that it is securely latched Be careful not to pinch your fingers 9 Pull down the fuser lever 10 Close the rear cover Printing automatically resumes ...

Page 74: ...he selected file format is not supported Use the correct file format Group Not Available You have tried to select a group location number where only a single location number can be used such as when adding locations for a Multiple Send operation Use a speed dial number or dial a number manually using the number keypad Install Imaging Unit The imaging unit is not installed Install the imaging unit ...

Page 75: ...for service MESSAGE MEANING SUGGESTED SOLUTIONS Paper Jam 0 Open Close Door Paper has jammed in the feeding area of the tray Clear the jam See In the tray 1 on page 71 Paper Jam 1 Check Inside Paper has jammed in the paper exit area Clear the jam See In the fuser unit area on page 71 Paper Jam 2 Check Inside Paper has jammed In the fuser area or around the toner cartridge Clear the jam See In the ...

Page 76: ...erties When you copy the Black Start button will be activated only with this condition If you do not select any the machine will work as Stop is selected Replace the toner cartridge with a new one See Replacing the toner cartridge on page 65 Toner Exhausted T The lifespan of the toner cartridge which the arrow indicates is reached This message appears when the toner is completely empty and your ma...

Page 77: ...ay be debris inside the machine Open the front cover and remove the debris If an original does not feed into the machine the ADF rubber pad may require to be replaced Contact a service representative Envelopes skew or fail to feed correctly Ensure the paper guides are against both sides of the envelopes CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The machine does not print The machine is not rece...

Page 78: ...e toner if necessary See Redistributing toner on page 65 If necessary replace the toner cartridge The file may have blank pages Check the file to ensure that it does not contain blank pages Some parts such as the controller or the board may be defective Contact a service representative CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The printer does not print PDF file correctly Some parts of graphics...

Page 79: ...ackground shading Remove the old toner cartridge and install a new one See Replacing the toner cartridge on page 65 CONDITION SUGGESTED SOLUTIONS AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Toner smear Clean the inside of the machine See Cleaning the inside on page 62 Check the paper type and quality See Selecting print media on page 35 Remove the toner cartridge and inst...

Page 80: ...e may require repair Contact a service representative Character Voids Character voids are white areas within parts of characters that should be solid black If you are using transparencies try another type of transparency Because of the composition of transparencies some character voids are normal You may be printing on the wrong surface of the paper Remove the paper and turn it around The paper ma...

Page 81: ...to hold the document you want to scan Try the Prescan function to see if that works Try lowering the scan resolution rate Check that the USB cable is connected properly Make sure that the USB cable is not defective Switch the cable with a known good cable If necessary replace the cable Check that the scanner is configured correctly Check scan setting in the SmarThru Configuration or the applicatio...

Page 82: ...ge 65 Some of the words on an incoming fax are stretched The fax machine sending you the fax had a temporary document jam There are lines on the originals you send Check your scan unit for marks and clean it See Cleaning the scan unit on page 64 The machine dials a number but a connection with the other fax machine fails The other fax machine may be turned off out of paper or cannot answer incomin...

Page 83: ...lack This is a known bug in Ghostscript until GNU Ghostscript version 7 05 when the base color space of the document is indexed color space and it is converted through CIE color space Because Postscript uses CIE color space for Color Matching System you should upgrade Ghostscript on your system to at least GNU Ghostscript version 7 06 or later You can find recent Ghostscript versions at www ghosts...

Page 84: ... components of MFP printer and scanner share the same I O interface port the situation of simultaneous access of different consumer application to the same port is possible To avoid possible conflicts only one of them at a time is allowed to gain control over the device The other consumer will encounter device busy response This can usually happen while starting scan procedure and appropriate mess...

Page 85: ...0 standard pages Black Average continuous colored cartridge yield 1 000 standard pages Yellow Magenta Cyan CLT K409S Black CLT C409S Cyan CLT M409S Magenta CLT Y409S Yellow Region Ab CLT K4092S Black CLT C4092S Cyan CLT M4092S Magenta CLT Y4092S Yellow b Region A Albania Austria Belgium Bosnia Bulgaria Croatia Cyprus Czech Republic Denmark Finland France Germany Greece Hungary Italy Macedonia Neth...

Page 86: ...econds Operating environment Temperature 10 to 32 C 59 to 89 6 F Humidity 20 to 80 RH Display 16 characters x 2 lines Toner cartridge lifeb Black Average continuous black cartridge yield 1 500 standard pages Shipped with 1 000 pages Starter toner cartridge Color Yellow Magenta Cyan Average continuous colored cartridge yield 1 000 standard pages Shipped with 700 pages Starter toner cartridge Imagin...

Page 87: ... Ethernet 10 100 Base TX embedded type 802 11 b g Wireless LAN CLX 3175FW only ITEM DESCRIPTION Compatibility TWAIN standard WIA standard Scanning method Color CIS Resolutiona a Due to the applications for scanning the maximum resolution might differ TWAIN standard 1 200 x 1 200 dpi Up to 4 800 x 4 800 dpi WIA standard Up to 1 200 x 1 200 dpi Scan to USB 100 200 300 dpi Scan to E mail 100 200 300 ...

Page 88: ...3 6 Kbps Transmission speed Up to 3 seconds pagea a Standard resolution MMR JBIG Maximum modem speed Phase C by ITU T No 1 chart Memory Tx ECM Maximum document length 356 mm 14 inches Resolution Mono Standard 203 x 98 dpi Fine 203 x 196 dpi Super Fineb 300 x 300 dpi b Transmission resolution in Super fine is different depending on kinds of reciever s machine Color 200 x 200 dpi only Memory 2MB Hal...

Page 89: ... A Duplex Automatic Document Feeder DADF is a mechanism that will automatically feed and flip over an original sheet of paper so that the machine can scan on both sides of the paper Default The value or setting that is in effect when taking a printer out of its box state reset or initialized DHCP A Dynamic Host Configuration Protocol DHCP is a client server networking protocol A DHCP server provid...

Page 90: ...m 1284 B refers to a specific connector type on the end of the parallel cable that attaches to the peripheral for example a printer Intranet A private network that uses Internet Protocols network connectivity and possibly the public telecommunication system to securely share part of an organization s information or operations with its employees Sometimes the term refers only to the most visible se...

Page 91: ...SO for communications OSI offers a standard modular approach to network design that divides the required set of complex functions into manageable self contained functional layers The layers are from top to bottom Application Presentation Session Transport Network Data Link and Physical PABX A private automatic branch exchange PABX is an automatic telephone switching system within a private enterpr...

Page 92: ...N An industry standard for scanners and software By using a TWAIN compliant scanner with a TWAIN compliant program a scan can be initiated from within the program an image capture API for Microsoft Windows and Apple Macintosh operating systems UNC Path Uniform Naming Convention UNC is a standard way to access network shares in Window NT and other Microsoft products The format of a UNC path is serv...

Page 93: ...x header set 50 Fax mode receiving mode 53 fax number set 50 faxing default settings change 56 delayed faxes 52 fax setup 55 forwarding faxes 54 Multiple Send faxes 51 priority faxes 52 receiving faxes 53 sending faxes 51 forwarding faxes 54 G Group dial numbers set 57 I ID card special copy 42 ID copy 21 J jam tips for avoiding paper jams 70 jam clear document 70 K key sound 32 L LED Status 22 Li...

Page 94: ...1 ringer 32 S scanner glass cleaning 64 loading documents 34 scanning default setting change 46 to email 45 USB flash memory 58 secure receiving mode 54 sending a fax automatically 51 sounds set 31 speaker sound 32 speaker volume 32 special copy features 42 speed dial numbers set 56 supplies checking life 69 expected toner cartridge life 65 T Tel mode receiving mode 53 tray adjusting the width and...

Page 95: ...m GUATEMALA 1 800 299 0013 www samsung com latin HONDURAS 800 7919267 HONG KONG 3698 4698 www samsung com hk HUNGARY 06 80 SAMSUNG 726 7864 www samsung com INDIA 3030 8282 1800 110011 www samsung com INDONESIA 0800 112 8888 www samsung com ITALIA 800 SAMSUNG 726 7864 www samsung com JAMAICA 1 800 234 7267 www samsung com latin JAPAN 0120 327 527 www samsung com jp LATVIA 800 7267 www samsung com l...

Page 96: ... SAMSUNG 726 7864 www samsung com latin TURKEY 444 77 11 www samsung com U A E 800 SAMSUNG 726 7864 8000 4726 www samsung com U K 0845 SAMSUNG 726 7864 www samsung com U S A 1 800 SAMSUNG 726 7864 www samsung com us UKRAINE 8 800 502 0000 www samsung com UZBEKISTAN 8 10 800 500 55 500 www samsung com uz VENEZUELA 0 800 100 5303 www samsung com latin VIETNAM 1 800 588 889 www samsung com COUNTRY CU...

Page 97: ...ing from or related to use of this user s guide Samsung and Samsung logo are trademarks of Samsung Electronics Co Ltd Microsoft Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation UFST and MicroType are registered trademarks of Monotype Imaging Inc TrueType LaserWriter and Macintosh are trademarks of Apple Computer Inc All other brand or product names ...

Page 98: ...REV 1 02 ...

Page 99: ...Samsung Printer Software section ...

Page 100: ...11 Installing mono printer driver 11 Chapter 2 BASIC PRINTING Printing a Document 12 Printing to a file PRN 13 Printer Settings 13 Layout Tab 14 Paper Tab 14 Graphics Tab 15 Extras Tab 16 About Tab 16 Using a Favorite Setting 16 Using Help 16 Chapter 3 ADVANCED PRINTING Printing Multiple Pages on One Sheet of Paper N Up Printing 17 Printing Posters 18 Printing Booklets 18 Printing on Both Sides of...

Page 101: ...R LOCALLY Setting Up a Host Computer 22 Setting Up a Client Computer 22 Chapter 5 SCANNING Scanning Using Samsung SmarThru 23 Uninstalling Samsung SmarThru 23 Using Samsung SmarThru 23 Using Onscreen Help File 24 Scanning Process with TWAIN enabled Software 25 Scanning Using the WIA Driver 25 Windows XP 25 Windows Vista 25 Chapter 6 USING SMART PANEL Understanding Smart Panel 26 Opening the Troubl...

Page 102: ...guration 32 Configuring Printer Properties 32 Printing a Document 33 Printing from Applications 33 Printing Files 33 Scanning a Document 34 Using the Image Manager 35 Chapter 8 USING YOUR PRINTER WITH A MACINTOSH Installing Software 37 Uninstalling software 37 Using SetIP program 38 Setting Up the Printer 38 For a Network connected 38 For a USB connected 39 Printing 40 Printing a Document 40 Chang...

Page 103: ...B or parallel cable If your printer is attached to a network skip this step and go to Installing Software for Network Printing on page 7 You can install the printer software using the typical or custom method NOTE If the New Hardware Wizard window appears during the installation procedure click in the upper right corner of the box to close the window or click Cancel Typical Installation This is re...

Page 104: ...formation from Samsung select the checkbox and click Finish You are now sent to the Samsung web site Otherwise just click Finish NOTE After setup is complete if your printer driver doesn t work properly reinstall the printer driver See Reinstalling Printer Software on page 10 Custom Installation You can choose individual components to install 1 Make sure that the printer is connected to your compu...

Page 105: ... may differ depending on the printer and interface in use 6 Select the components to be installed and click Next NOTE You can change the desired installation folder by clicking Browse 7 After the installation is finished a window asking you to print a test page appears If you choose to print a test page select the checkbox and click Next Otherwise just click Next and skip to step 9 8 If the test p...

Page 106: ...lied CD ROM into your CD ROM drive The CD ROM should automatically run and an installation window appears If the installation window does not appear click Start and then Run Type X Setup exe replacing X with the letter which represents your drive and click OK If you use Windows Vista click Start All programs Accessories Run and type X Setup exe If the AutoPlay window appears in Windows Vista click...

Page 107: ...ntrol Panel and start windows firewall and set this option unactivated For other operating system refer to its on line guide 6 After the installation is finished a window appears asking you to print a test page and to register yourself as a user of Samsung Printers in order to receive information from Samsung If you so desire select the corresponding checkbox es and click Finish Otherwise just cli...

Page 108: ...ot find your machine in network please turn off the firewall and click Update For Windows operating system click Start Control Panel and start windows firewall and set this option unactivated For other operating system refer to its on line guide TIP If you want to set a specific IP address on a specific network printer click the Set IP Address button The Set IP Address window appears Do as follows...

Page 109: ...ws 2 From the Start menu select Programs or All Programs your printer driver name Maintenance 3 Select Repair and click Next 4 The list of printers available on the network appears Select the printer you want to install from the list and then click Next If you do not see your printer on the list click Update to refresh the list or select Add TCP IP Port to add your printer to the network To add th...

Page 110: ... that the printer is connected to your computer and powered on Or your computer and printer are connected to the network 2 Insert the supplied CD ROM into your CD ROM drive The CD ROM should automatically run and an installation window appears 3 Click Cancel If the confirmation window appears click Finish 4 Click Start Printers and Faxes 5 Select Add Printer 6 When Add Printer Wizard appears click...

Page 111: ...select that option due to the machineís setting or environment The following procedure describes the general steps required for printing from various Windows applications The exact steps for printing a document may vary depending on the application program you are using Refer to the User s Guide of your software application for the exact printing procedure 1 Open the document you want to print 2 S...

Page 112: ... for Windows XP Your printer driver Properties window that appears in this User s Guide may differ depending on the printer in use NOTES Most Windows applications will override settings you specify in the printer driver Change all print settings available in the software application first and change any remaining settings using the printer driver The settings you change remain in effect only while...

Page 113: ...set the basic paper handling specifications when you access the printer properties See Printing a Document on page 12 for more information on accessing printer properties Click the Paper tab to access various paper properties Copies Copies allows you to choose the number of copies to be printed You can select 1 to 999 copies Paper Options Size Size allows you to set the size of paper you loaded in...

Page 114: ... you want to adjust the color options manually select Manual and click the Color Adjust or Color Matching button Copies Setting In order to use this option first you need to set total number of copies from Paper tab When you make several copies and if you want to print some copies in color and some in grayscale use this option and select the number of copies in grayscale Color Adjust You can adjus...

Page 115: ...nd the version number of the driver If you have an Internet browser you can connect to the Internet by clicking on the web site icon See Printing a Document on page 12 for more information about accessing printer properties Using a Favorite Setting The Favorites option which is visible on each properties tab allows you to save the current properties settings for future use To save a Favorites item...

Page 116: ... Printing Multiple Pages on One Sheet of Paper N Up Printing You can select the number of pages to print on a single sheet of paper To print more than one page per sheet the pages will be reduced in size and arranged in the order you specify You can print up to 16 pages on one sheet 1 To change the print settings from your software application access printer properties See Printing a Document on p...

Page 117: ...t easier to pasting the sheets together 4 Click the Paper tab select the paper source size and type 5 Click OK and print the document You can complete the poster by pasting the sheets together 0 15 inches 0 15 inches Printing Booklets This printer feature allows you to print your document on both sides of the paper and arranges the pages so that the paper can be folded in half after printing to pr...

Page 118: ... the on screen instructions to complete the printing job Long Edge Short Edge 2 5 3 2 5 3 2 5 3 2 5 3 Printing a Reduced or Enlarged Document You can change the size of a page s content to appear larger or smaller on the printed page 1 To change the print settings from your software application access printer properties See Printing a Document on page 12 2 From the Paper tab select Reduce Enlarge ...

Page 119: ... message displays in the preview window When the First Page Only box is checked the watermark prints on the first page only 4 Select watermark options You can select the font name style size or grayscale level from the Font Attributes section and set the angle of the watermark from the Message Angle section 5 Click Add to add a new watermark to the list 6 When you have finished editing click OK an...

Page 120: ...ST Dear ABC Regards WORLD BEST Using a Page Overlay After an overlay has been created it is ready to be printed with your document To print an overlay with a document 1 Create or open the document you want to print 2 To change the print settings from your software application access printer properties See Printing a Document on page 12 3 Click the Extras tab 4 Select the desired overlay from the O...

Page 121: ...D ROM Setting Up a Host Computer 1 Start Windows 2 From the Start menu select Printers and Faxes 3 Double click your printer driver icon 4 From the Printer menu select Sharing 5 Check the Share this printer box 6 Fill in the Shared Name field and then click OK Setting Up a Client Computer 1 Right click the Windows Start button and select Explore 2 Select My Network Places and then right click Sear...

Page 122: ... what you are scanning you may not be able to scan at certain resolutions especially using enhanced dpi Scanning Using Samsung SmarThru Samsung SmarThru is the accompanying software for your machine With SmarThru scanning is the proverbial piece of cake Uninstalling Samsung SmarThru NOTE Before beginning uninstallation ensure that all applications are closed on your computer 1 From the Start menu ...

Page 123: ...ning NOTE To send an image by e mail you must have a mail client program like Outlook Express which has been set up with your e mail account Folder Scanning an image and saving it to a folder Allows you to scan an image preview it and save it to the folder of your choice OCR Scanning an image and performing text recognition Allows you to scan an image preview it and send it to the OCR program for ...

Page 124: ... without using additional software NOTE The WIA driver works only on Windows XP 2003 Vista with USB port Windows XP 1 Place a single document face down on the document glass OR load the document s face up into the ADF or DADF 2 From the Start menu on your desktop window select Settings Control Panel and then Scanners and Cameras 3 Double click your scanner driver icon The Scanner and Camera Wizard...

Page 125: ...er driver name Smart Panel NOTES If you have already installed more than one Samsung printer first select the printer model you want in order to use the corresponding Smart Panel Right click in Windows or Linux or click in Mac OS X the Smart Panel icon and select your printer name The Smart Panel window and its contents shown in this Software User s Guide may differ depending on the printer or Ope...

Page 126: ...ings Utility click Changing the Smart Panel Program Settings Right click in Windows or Linux or click in Mac OS X the Smart Panel icon and select Options The following window opens Display when job is finished for network printer The computer shows the Smart Panel popup window or balloon when your job is complete in Windows Only for Windows network supported or Macintosh X supported printers Displ...

Page 127: ...ram You don t need to search for additional components that might be necessary for the Unified Linux Driver software all required packages will be carried onto your system and installed automatically this is possible on a wide set of the most popular Linux clones Installing the Unified Linux Driver Installing the Unified Linux Driver 1 Make sure that you connect your machine to your computer Turn ...

Page 128: ...allation completes When you wan to uninstall the driver follow the installation instruction above but type root localhost Linux uninstall sh on the terminal screen Uninstalling the Unified Linux Driver 1 When the Administrator Login window appears type in root in the Login field and enter the system password NOTE You must log in as a super user root to uninstall the printer software If you are not...

Page 129: ...ngs are correct 7 Close the SetIP program Using the Unified Driver Configurator Unified Linux Driver Configurator is a tool primarily intended for configuring Printer or MFP devices Since an MFP device combines the printer and scanner the Unified Linux Driver Configurator provides options logically grouped for printer and scanner functions There is also a special MFP port option responsible for th...

Page 130: ...operties For details see page 32 Shows all of the installed printer Switches to Printer configuration Shows the status model name and URI of your printer Classes Tab The Classes tab shows a list of available printer classes Refresh Renews the classes list Add Class Allows you to add a new printer class Remove Class Removes the selected printer class Scanners Configuration In this window you can mo...

Page 131: ...canners I O ports are being chosen by scanner drivers automatically so proper settings are applied by default Switches to ports configuration Shows the port type device connected to the port and status Shows all of the available ports Configuring Printer Properties Using the properties window provided by the Printers configuration you can change the various properties for your machine as a printer...

Page 132: ...es files such as color options image size or image position Device allows you to set the print resolution paper source and destination 5 Click Apply to apply the changes and close the Properties window 6 Click OK in the LPR GUI window to start printing 7 The Printing window appears allowing you to monitor the status of your print job To abort the current job click Cancel Printing Files You can pri...

Page 133: ...ment Feeder or face down on the document glass 6 Click Preview in the Scanner Properties window Click your scanner The document is scanned and the image preview appears in the Preview Pane 7 Change the scan options in the Image Quality and Scan Area sections Image Quality allows you to select the color composition and the scan resolution for the image Scan Area allows you to select the page size T...

Page 134: ...pen the Scanner Properties window the saved setting is automatically selected for the scan job To delete a Job Type setting 1 Select the setting you want to delete from the Job Type drop down list 2 Click Delete The setting is deleted from the list Using the Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image You can use the following to...

Page 135: ...Linux 36 For further details about the Image Manager application refer to the onscreen help Allows you to adjust the brightness or contrast of the image or to invert the image Shows the properties of the image Tools Function ...

Page 136: ...ble click the Installer icon 6 Enter the password and click OK 7 The Samsung Installer window opens Click Continue 8 Select Easy Install and click Install Easy Install is recommended for most users All components necessary for printer operations will be installed If you select Custom Install you can choose individual components to install 9 The message which warns all application will close on you...

Page 137: ...t without colon 7 The machine prints the network information Confirm all the settings are correct 8 Close the SetIP program Setting Up the Printer Set up for your printer will be different depending on which cable you use to connect the printer to your computer the network cable or the USB cable For a Network connected NOTE Some printers do not support a network interface Before connecting your pr...

Page 138: ...C OS 10 3 select the USB tab For MAC OS 10 4 click Default Browser and find the USB connection For MAC OS 10 5 click Default and find the USB connection 5 For MAC OS 10 3 if Auto Select does not work properly select Samsung in Printer Model and your printer name in Model Name For MAC OS 10 4 if Auto Select does not work properly select Samsung in Print Using and your printer name in Model For MAC ...

Page 139: ... 6 Click Print when you finish setting the options Mac OS 10 3 Make sure that your printer is selected Changing Printer Settings You can use advanced printing features when using your printer From your Macintosh application select Print from the File menu The printer name which appears in the printer properties window may differ depending on the printer in use Except for the name the composition o...

Page 140: ... the paper loaded in the tray from which you want to print This will let you get the best quality printout If you load a different type of print material select the corresponding paper type Mac OS 10 4 Mac OS 10 4 Printing Multiple Pages on One Sheet of Paper You can print more than one page on a single sheet of paper This feature provides a cost effective way to print draft pages 1 From your Maci...

Page 141: ...DF 3 Start Applications and click Image Capture 4 Click Devices and click Browse Devices 5 For MAC OS X 10 4 select your machine in Twain devices option Make sure that Use TWAIN software checkbox is checked and click Connect For MAC OS X 10 5 Make sure that Connected checkbox is checked beside your machine in Bonjour Devices If you want to scan using TWAIN refer to the MAC OS X 10 4 procedure abov...

Page 142: ...P driver install Linux 28 N n up printing Macintosh 41 Windows 17 O orientation print 33 Windows 14 overlay create 21 delete 21 print 21 P Paper properties set 14 paper size set 14 print 33 paper source set 33 Windows 14 paper type set print 33 poster print 18 print document 12 fit to page 19 from Macintosh 40 from Windows 12 N up Macintosh 41 Windows 17 overlay 21 poster 20 PRN 13 scaling 19 wate...

Page 143: ...save 15 true type option 15 software install Macintosh 37 Windows 4 reinstall Windows 10 system requirements Macintosh 37 uninstall Macintosh 37 Windows 11 status monitor use 26 T toner save set 15 TWAIN scan 25 U uninstall software Macintosh 37 Windows 11 uninstalling MFP driver Linux 29 W watermark create 20 delete 20 edit 20 print 20 WIA scan 25 ...

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Samsung CLX-3170, User Manual

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