Samsung Chromebook 4 User Manual Download

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Getting started

Number/Name

Description

Camera

•

Using this camera, you can take
still pictures and record video.

Microphone

•

You can use the built-in
microphone.

LCD

•

The screen’s images are displayed
here.

Power button

•

Turns the computer on and off.

Touchpad

•

Moves the cursor and selects
options.

•

Functions as a mouse.

Keyboard

•

Enter text or control computer
functions.

Camera indicator
light

•

This indicates the camera
operating status.

►

For 15.6 inch models

Summary of Contents for Chromebook 4

Page 1: ...www samsung com User Manual ...

Page 2: ...All about Chrome OS 26 Get on the web 28 Discover web apps 29 Using Play Store 30 FAQ 30 Recovery optional Settings Upgrade 32 LCD brightness 33 Volume 34 Battery Appendix 36 Product specifications 37 Ergonomic tips 41 Safety precautions 51 Important safety information 54 Replacement parts and accessories 57 Regulatory compliance statements 65 WEEE symbol information 67 Samsung packageTake Back pr...

Page 3: ...ng the touchpad mouse and touch screen Instructions for using the touch screen are for models with the touch screen feature Images and screenshots are those of the representative model of the series and may differ in appearance from the actual product Content may differ from the final product and is subject to change without prior notice For the latest version of the manual refer to the Samsung we...

Page 4: ...ter specifications or the contents of this manual may be changed without prior notice due to an upgrade of the computer s functions To service your computer For inquiries about the Chrome operating system or applications visit www google com support chromeos If you have a problem while using the Chromebook hardware please contact our Customer Care Center below or visit www samsung com sec support ...

Page 5: ... Program has reduced greenhouse gas emissions and saved energy through voluntary labeling Power management setting of this product has been enabled by default and has various timing settings from 1 minute to 5 hours The product can wake with a button press on the chassis from sleep mode Trademarks Samsung and the Samsung logo are trademarks or registered trademarks of Samsung Electronics Co Ltd Bl...

Page 6: ...22 MB or less Precautions for Operating System Support If a problem occurs because of the reinstallation of other operating systems OS or a previous version of an OS pre installed on this computer or a software that does not support the OS the company will not provide technical support a replacement or refund and if our service engineer visits you due to this problem a service charge will be appli...

Page 7: ... options may differ depending on the model The items marked as optional may not be provided or may be provided in different locations Since some storage space is reserved for system recovery and operations the available storage space may be less than the actual capacity ...

Page 8: ...You can use the built in microphone LCD The screen s images are displayed here Power button Turns the computer on and off Touchpad Moves the cursor and selects options Functions as a mouse Keyboard Enter text or control computer functions Camera indicator light This indicates the camera operating status For 15 6 inch models ...

Page 9: ...nnect a USB device to the computer and charge the connected USB device Data transfer speeds can vary among different USB devices and system configuration Security slot Secure the computer by connecting an optional lock and cable to it Right view For 11 6 inch models 1 2 ...

Page 10: ...not be available on some USB devices When the computer is turned off the device connected to the USB port is not charged For 15 6 inch models 1 2 3 Number Name Description USB C port Connect and charge a USB C device or connect to an external display device Chargeable USB 3 0 port Connect a USB device to the computer and charge the connected USB device Data transfer speeds can vary among different...

Page 11: ...ng Green Fully charged Blue Turned on USB C port Connect and charge a USB C device or connect to an external display device Memory card slot optional Insert a memory card into the slot Earpiece Headset jack Connect an earpiece or a headset to the computer to listen to audio Left view For 11 6 inch models 1 2 3 4 For 15 6 inch models 1 2 3 4 ...

Page 12: ...rnal battery Provides power to the computer when not connected to an AC adapter To remove or replace the internal battery take it to a Samsung Service Center You will be charged for this service Speaker Sound is emitted from the speakers Bottom view For 11 6 inch models 2 2 1 ...

Page 13: ...ot turn on automatically press the Power button Turning the computer on and off Fully charge the battery using the AC adapter before using the computer for the first time Turning the computer on 1 Before turning on the computer check that the battery is charged and charge it if necessary 2 Open the LCD panel ...

Page 14: ...tton for about 2 seconds to shut down the Chromebook To shut down the Chromebook when the system has frozen unexpectedly press and hold the Power button for at least 8 seconds Turning the computer off Using screen buttons 1 Select the taskbar on the bottom right 2 Select Power button Save all data before turning off the computer If the screen is locked in power saving mode Click on the screen tap ...

Page 15: ...period of time If the Power button is pressed Signed in state Enters power saving mode Enters power saving mode The state changes to the sign out state Signed out state The computer is turned off The computer is turned off The computer is turned off Click on the screen tap the touchpad or press any key to unlock the screen ...

Page 16: ... mode Enter Overview mode which shows all windows Decrease screen brightness Increase screen brightness Mutes the sound In Mute mode press the key to cancel the Mute function Decrease the volume Increase the volume Basics Using the keyboard Shortcut key functions and procedures are discussed in the following sections The keyboard image may differ from the actual keyboard The keyboard may differ de...

Page 17: ...y Press the Search key to run the Launcher If you really need Caps Lock go to the Settings page to make the Search key behave like a Caps Lock key Shift key Hold the Shift key down to enter upper case letters Hot key function Press the following keys at the same time You can check the hot keys in Chrome OS ...

Page 18: ...eft and right buttons of a mouse Use the touchpad only with fingers The touchpad will not recognize actions of other objects Images and the touchpad layout may differ depending on the model Basic touchpad functions Moving To move the cursor move a finger on the touchpad Clicking Tap the touchpad Tap Double clicking Double tap the touchpad Tap tap ...

Page 19: ...p right corner of your browser 2 Select Settings 3 Go to Device Touchpad Touchpad speed and change the settings as appropriate Right clicking To right click place two fingers on the touch area and tap once Tap Dragging To move an icon or an app tile to a desired location press and hold it and then drag it to the target position Press and hold the touchpad Move ...

Page 20: ...ing the card when moving the computer Memory card speeds vary Memory card slot Use a memory card to transfer data to other devices such as digital cameras or MP3 players Memory cards are sold separately Purchase a memory card with the necessary capacity for the requirement This computer supports the following types of memory cards Abbreviation Description micro SD micro Secure Digital micro SDHC m...

Page 21: ...appears select it The Files app will launch 4 Click on a file to read the data for the file Removing a memory card Push the card gently until it disengages from the memory card slot Grasp the end of the card and pull it out of the slot Available data formats depend on the current version of the Chrome operating system Data on the card can be saved in the Downloads folder under Files The maximum fi...

Page 22: ...idges wired and wireless LANs and corresponds to a wireless hub in a wired network Multiple devices can be connected to an AP Connecting to aWi Fi network 1 Select the taskbar on the bottom right 2 Select No networks or No networks and then tap the Wi Fi switch to activate TheWi Fi list will appear Wi Fi List 3 Select a network from the list of detectedWi Fi list 4 If the connection is successfull...

Page 23: ...to the security slot Tie the lock and cable to a fixed object and install the other end of the cable to the security slot 1 2 To use this feature you must purchase a lock and cable sold separately Your product may differ from the one shown above For more information refer to your lock s manual ...

Page 24: ...asy as surfing the web Quick access to the web Chromebooks boot quickly after start up and resume instantly from power saving mode Your favorite websites load quickly and run smoothly with full support for the latest web standards and Adobe Flash The best part Chromebooks not only stay fast but are designed to get faster over time as updates are released Same experience everywhere All your apps do...

Page 25: ...google com chromebook answer 7225252 hl en ref_topic 3399712 For additional inquiries about the Chrome operating system or applications visit https support google com chromebook If you have a problem while using the Chromebook hardware please visit www samsung com sec support guarantee do Built in security Your Chromebook is much safer than a regular computer Each webpage and application you visit...

Page 26: ...your Google account You can use your Chromebook when it is connected to the internet To login you need a Google account If you don t have a Google account create an account The setup process may be different depending on the OS version being used 1 Activating the computer 1 1 Select Let s go 1 2 Select aWi Fi network and connect to it Detected networks are automatically listed in the Connect to ne...

Page 27: ...ark Bookmark the page Setting Click to adjust your browser settings To learn about using the browser visit the Help Center at https support google com chromebook Launcher You can search for and launch various apps on the Launcher On the Desktop select to run the Launcher Select to display icons for all your apps including newly installed apps The browsing interface Once you re signed in you re ins...

Page 28: ...play games in your browsers The ChromeWeb Store offers a wide range of apps games extensions and themes that you can use to customize your browser Extensions are custom features and functionality that you can add to the browser Themes change the skin of the browser to give it a bit more style and flair Apps can offer powerful functionality that you d expect from desktop programs Games lets you enj...

Page 29: ...5 The downloaded apps will be installed on the Launcher If you cannot find the apps select on the Launcher Using Play Store You can purchase and install various Android apps with your Chromebook just as you would with other Android devices Download useful apps from Play Store to use your Chromebook more effectively Installing apps 1 Select Play Store If you cannot find Play Store on the Launcher s...

Page 30: ...ave the recovery image to be updated onto the SD card or USB flash drive For the procedures to save a recovery image onto the SD card or USB flash drive refer to the Recover your Chromebook https support google com chromebook answer 1080595 FAQ Printing on a Chromebook If you are using the standard printer add the printer on the Chromebook Settings screen Select the taskbar on the bottom right and...

Page 31: ...ining the recovery image and press both the Refresh button and the Power button while holding down the ESC key 4 When the Chromebook restarts follow the onscreen instructions to complete the recovery process 5 Remove the SD card or the USB flash drive as instructed 6 When the system has restarted the update is successfully completed ...

Page 32: ...of LCD But in spite of that it is inevitable that there might be a small number of bad pixels A large number of bad pixels can cause problems in appearance but a small number of pixels doesn t affect the computer performance Therefore Samsung observes and manages the following dot principles Bright dot 2 or less Black dot 4 or less Combination of Bright and Dark 4 or less Instructions for Cleaning...

Page 33: ...n the bottom right 2 Drag the adjustment bar to the desired volume Volume adjustment bar Volume Adjust the system volume or sound volume when playing music or video Controlling volume using the keyboard Press theVolume button on the right side of the computer to adjust the volume ...

Page 34: ... you use unapproved adapters the battery cannot be charged or it may explode or damage the computer Incorrectly connecting the charger may cause serious damage to the computer This computer is equipped with an internal battery The battery is not user serviceable or user replaceable To safely remove or replace the battery take the device to a Samsung Service Center You will be charged for this serv...

Page 35: ... its power level is reduced If a battery can only hold its charge for half of the time that it could when new it is recommended to purchase a new replacement battery 3 When the battery is fully charged the operating status LED turns green Disconnect the AC adapter from the computer Operating status LED Status Blinks red Pre charging Red Charging Green Fully charged Blue Turned on 4 Unplug it from ...

Page 36: ... when operating Humidity 5 90 for storage 20 80 when operating AC DC rating Input 100 240VAC 50 60 Hz Output 15VDC 2 A 9VDC 3 A 5VDC 3 A PC rating 15VDC 2 A 9VDC 3 A 5VDC 3 A 30W Optional components may not be provided or different components may be provided depending on the model The system specifications are subject to change without notice Due to this computer s design the memory or any additio...

Page 37: ...erature increases there is a danger of burn injury The instructions in this manual have been prepared so that they can be applied to the range of needs of general users If the user is not included in the range the recommendations should be applied according to the user s needs Images may differ from actual products Ergonomic tips Maintaining proper posture during computer use is very important to ...

Page 38: ...raight line Use a light touch when typing or using the touchpad and keep the hands and fingers relaxed Avoid rolling the thumbs under your palms or supporting the wrists on the desk while typing Use an external keyboard and mouse when using the computer for long periods When using an external keyboard and mouse position the devices at the same height as the computer and within comfortable reach Ar...

Page 39: ...iver updates without your knowledge Always recheck equalizer and volume settings before listening to audio To prevent possible hearing damage do not listen at high volume levels for long periods Eye position and display illumination 50cm Position the screen at least 50 cm away from your eyes Adjust the height of the screen so that its top edge is equal to or just below the level of your eyes Avoid...

Page 40: ...ch use stop using the computer and consult a physician Operating conditions Take at least a 10 minute break every hour Avoid using the computer in dark locations Use the computer with as much ambient light as you would when reading a book Indirect illumination is recommended Use a curtain to prevent reflections and glare on the screen While operating a computer and talking on a phone use a headset...

Page 41: ...nection may result in a fire Use the approved adapter or cable included in the product box If you use the unapproved adapter or cable it cause the damage or malfunction of the computer Safety precautions For your safety and security and to prevent damage carefully read the following safety instructions This Safety precautions relate to computer use Some of the content may not be applicable to your...

Page 42: ...rvice Center Failure to do so may result in an explosion or fire Use only properly earthed electric sockets or extension cords Unearthed electric sockets or extension cords may cause electric shock Any connection to unearthed electric sockets or extension cords may produce an electric field from a current leak If water or other substances enter the product disconnect the power cable and contact a ...

Page 43: ...the head may result in suffocation Never heat the computer or the battery or put the computer or the battery into a fire or microwave Failure to do so may result in an explosion or fire Replace a run down battery with a new Samsung approved battery Dispose of worn out batteries properly There is a danger of fire or explosion The battery disposal method may differ depending on your country and regi...

Page 44: ...ters that are supplied with an optional removable battery disconnect the battery Failure to do so may result in electric shock or fire Keep the computer away from water or liquid Water or liquid entering the computer may short circuit the computer resulting in electric shock or fire If the computer is dropped or broken disconnect the power cord and contact a Samsung Service Center For notebook com...

Page 45: ...ff then disconnect the power cord from the wall outlet and phone line from modem There is a danger of electric shock or fire Connect only permitted devices to the connectors or ports of the computer Failure to do so may result in an electric shock or fire Do not place or use the computer on slanted or vibrating surfaces Failure to do so may result in computer malfunction or damage Do not place hea...

Page 46: ...thod only when the Optical Disc Drive has stopped There is a danger of injury Close the LCD panel only after checking if the notebook computer is turned off The temperature may rise and it may cause deformation of the product Do not press the eject button while the CD ROM drive is in operation You might lose data and the disc might be suddenly ejected and could cause an injury Do not drop or hit t...

Page 47: ... to the Optical Disc Drive tray when it is operating There is a danger of injury due to an abrupt ejection Do not use the product if it is cracked or broken Broken glass or acrylic could cause injury to your hands and face Take the device to a Samsung Service Center to have it repaired When using wireless communication LAN Bluetooth etc always follow applicable instructions For example airlines an...

Page 48: ...tured or authorized by Samsung enquire at a Samsung Service Center before connecting the device There is a danger of damaging the product Upgrade Related Do not attempt to upgrade the computer unless you are qualified Otherwise contact a Samsung Service Center or an authorized technician When you upgrade permitted devices according to the manual follow the specified instructions in the manual to u...

Page 49: ...ice e g HDD SSD eMMC please back up the data frequently Storage and movement related Do not store the computer in an enclosed space such as a computer bag while it is running Failure to do so may result in fire Completely shut down the computer before putting the computer into an enclosed space When carrying the notebook computer with other items such as the adapter mouse books etc take care not t...

Page 50: ...els can cause problems with the display but a small number of bad pixels does not generally affect computer performance Samsung s quality standards for bad pixels are as follows Bright dot 2 or fewer Black dot 4 or fewer Combination bright and dark 4 or fewer Clean the LCD screen with a soft cloth dampened with computer cleansing detergent Do not use excessive force Doing so may damage the LCD scr...

Page 51: ...tch make sure that the switch is in the proper position for your area Openings in the computer case are provided for ventilation Do not block or cover these openings Make sure you provide adequate space at least 6 inches 15 cm around the system for ventilation when setting up your work area Never insert objects of any kind into the computer ventilation openings Important safety information Safety ...

Page 52: ...ied technician performs the task When the computer is turned off a small amount of electrical current still flows through the computer To avoid electrical shock always unplug all power cables remove the battery and modem cables from the wall outlets before cleaning the system Ensure that the fan vents on the bottom of the casing are clear at all times Do not place the computer on a soft surface do...

Page 53: ...ut by authorized service centers 5 Do not allow the portable computer to operate with the base resting directly on exposed skin for extended periods of time The surface temperature of the base will rise during normal operation particularly when AC Power is present Allowing sustained contact with exposed skin can cause discomfort or eventually a burn Unplug the system from the wall outlet and conta...

Page 54: ...ng of old batteries THERE IS RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECTTYPE DISPOSE OF USED BATTERIES ACCORDINGTOTHE INSTRUCTIONS Replacement parts and accessories Use only replacement parts and accessories recommended by manufacturer To reduce the risk of fire use only No 26 AWG or larger telecommunications line cord Do not use this product in areas classified as hazardous Such area...

Page 55: ...iation when open Avoid exposure to the beam Connecting and disconnecting the AC adapter The socket outlet shall be installed near the equipment and shall be easily accessible Do not unplug the power cord by pulling the cable only Laser safety All systems equipped with CD or DVD drives comply with the appropriate safety standards including IEC 60825 1 The laser devices in these components are class...

Page 56: ... system USA only The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C7 or C5 connector for mating with appliance inlet on the computer Power cord requirements The power cord set all plug cable and AC adapter plug you received with your computer meets the requirements for use in the country where you purchased your equipment Power cord sets for use i...

Page 57: ... compliance statements Wireless guidance If fitted with 2 4 G band or 5 G band Low power Radio LAN type devices radio frequency RF wireless communication devices operating in the 2 4 GHz 5 GHz Band may be present embedded in the notebook system The following section is a general overview of considerations while operating a wireless device Additional limitations cautions and concerns for specific c...

Page 58: ...l be used See the manufacturer System Restoration Kit or contact the manufacturer s technical support for additional information Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane 802 11ABGN also known as wireless Ethernet orWi Fi and Bluetooth communication...

Page 59: ...he wireless network United States of America USA and Canada Safety Requirements and Notices Do not touch or move antenna while the unit is transmitting or receiving Do not hold any component containing the radio such that the antenna is very close to touching any exposed parts of the body especially the face or eyes while transmitting Do not operate the radio or attempt to transmit data unless the...

Page 60: ...rease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The Part 15 radio device operates on a non interference basis with other devices operating at this frequency Any changes or modification to said product not expressly approv...

Page 61: ... frequency range 5 15 to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems High power radars are allocated as primary users of the 5 25 to 5 35 GHz and 5 65 to 5 85 GHz bands These radar stations can cause interference with and or damage this device If necessary the user should consult the dealer or an experienced radio television technician for addit...

Page 62: ...xperts drawn from industry government and academia after extensive reviews of the scientific literature related to the biological effects of RF energy Before a new model is available for sale to the public it must be certified to the FCC that it does not exceed the exposure limit established by the FCC Evaluation per each model is performed in positions and locations e g at the bottom on the body ...

Page 63: ... to a wireless base station antenna the lower the power output For body worn operation this model meets the FCC RF exposure guidelines when used with Samsung accessory designated for this product Non compliance with the above restrictions may result in violation of FCC RF exposure guidelines RF exposure or SAR information can be viewed on line at www fcc gov oet ea fccid This site uses this produc...

Page 64: ...tronics Co Ltd 129 Samsung Ro Yeongtong Gu Suwon City Gyeonggi Do 443 742 Korea Samsung Electronics Suzhou Computer Co Ltd No 198 Fangzhou Road Suzhou Industrial Park Jiangsu Province 215021 China Tel 86 512 6253 8988 Samsung ElectronicsVietnam Co Ltd Khu Cong nghiepYen Phong 1 YenTrung Yen Phong Bac Ninh Viet Nam Tel 84 222 369 6875 For the web or the phone number of the Samsung Service Center se...

Page 65: ...m India only For more information on safe disposal and recycling visit our website www samsung com in or contact our Helpline numbers 18002668282 180030008282 This product is RoHS compliant WEEE symbol information Correct disposal of this product Waste Electrical Electronic Equipment Applicable in countries with separate collection systems This marking on the product accessories or literature indi...

Page 66: ...n death or personal injury caused by Samsung s negligence Correct disposal of batteries in this product Applicable in countries with separate collection systems This marking on the battery manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life Where marked the chemical symbols Hg Cd or Pb indicate that ...

Page 67: ...g location go to our website www samsung com recycling or call 1 800 SAMSUNG USA only This Perchlorate warning applies only to primary CR Manganese Dioxide Lithium coin cells in the product sold or distributed ONLY in California USA Perchlorate Material special handling may apply see www dtsc ca gov hazardouswaste perchlorate Dispose unwanted electronics through an approved recycler To find the ne...

Page 68: ...ome content may differ from the computer depending on the region service provider software version or computer model and is subject to change without prior notice English 04 2020 Rev 1 2 www samsung com ...

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