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Samsung C47x series, User Manual

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Samsung C47x series User Manual Download Page 286

Printing quality problems

286

6.  Troubleshooting

 

Curl

If the printed paper is curled or paper does not feed into the machine:

•

Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. 

•

Change the printer’s paper option and try again. Go to 

Printing Preferences

, click the 

Paper

 tab, and set type to 

Thin

 (see 

"Opening printing preferences" on page 55).

•

An unknown image 
repetitively appears on a few 
sheets

•

Loose toner

•

Light print

 

or contamination 

occurs

Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.

The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (see 
"Altitude adjustment" on page 220).

Condition

Suggested solutions

Summary of Contents for C47x series

Page 1: ...guide provides information concerning the installation basic operation and troubleshooting on windows ADVANCED This guide provides information about the installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries ...

Page 2: ...rinting 53 Basic copying 59 Basic scanning 64 Basic faxing 65 Using USB memory device 69 3 Maintenance Ordering supplies and accessories 75 Available supplies 76 Available maintenance parts 77 Storing the toner cartridge 78 Redistributing toner 80 Replacing the toner cartridge 82 Replacing the waste toner container 84 Replacing the imaging unit 86 Monitoring the supplies life 88 Setting the toner ...

Page 3: ...3 BASIC Clearing paper jams 102 Understanding the status LED 106 Understanding display messages 108 5 Appendix Specifications 115 Regulatory information 124 Copyright 136 ...

Page 4: ...know before using the machine Key benefits 5 Features by model 7 Useful to know 12 About this user s guide 13 Safety information 14 Machine overview 20 Control panel overview 24 Turning on the machine 28 Installing the driver locally 29 Reinstalling the driver 30 ...

Page 5: ...g C472 C472W C472FW For single side black and white printing 16 ppm A4 or 17 ppm Letter For single side color printing 4 ppm A4 or Letter C473 C470W C473W C470FW C473FW For single side black and white printing 18 ppm A4 or 19 ppm Letter For single side color printing 4 ppm A4 or Letter Convenience Simply touch your cell phone on the NFC tag on your printer and get the print job done see Using the ...

Page 6: ...int media specifications on page 117 Print watermark You can customize your documents with words such as CONFIDENTIAL see Using advanced print features on page 226 Print posters The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster see Using advanced print features on page 226 You can print ...

Page 7: ...y model Some features and optional goods may not be available depending on model or country Operating System Included Blank Not available Operating System C47x series C47xW series C47xFW series Windows Mac Linux ...

Page 8: ...software in the Select Software to Install window Software C47x series C47xW series C47xFW series SPL printer driver PCL printer driver PS printer drivera XPS printer drivera Samsung Easy Printer Manager Scan to PC settings Fax to PC settings Device Settings Samsung Easy Document Creator Samsung Easy Color Managera Samsung Printer Status AnyWeb Printa SyncThru Web Service ...

Page 9: ...ng Network PC Fax Scan Twain scan driver WIA scan driver a Download the software from the Samsung website and install it http www samsung com find your product Support or Downloads Before installing check whether your computer s OS support the software Software C47x series C47xW series C47xFW series ...

Page 10: ... 802 11b g n wireless LANa a Depending on your country wireless LAN card may not be available For some countries only 802 11 b g can be applied Contact your local Samsung dealer or the retailer where you bought your machine NFC printing scanning Google Cloud Print AirPrint Eco printing Control panel Duplex 2 sided printing Manual b b Windows only USB memory interface Automatic Document Feeder ADF ...

Page 11: ...vailable Features C47x series C47xW series C47xFW series Fax Multi send Delay send Priority send Secure receive Send Receive forward fax Scan Scan to PC Copy ID card copying Reduced or enlarged copying Collation 2 up 4 up Adjust background ...

Page 12: ...heck the meanings of LED indications in this manual and troubleshoot accordingly see Understanding the status LED on page 106 A paper jam has occurred Open and close the scan unit see Front view on page 21 Check the instructions on removing jammed paper in this manual and troubleshoot accordingly see Clearing paper jams on page 102 Printouts are blurry The toner level might be low or uneven Shake ...

Page 13: ... from your machine depending on its options or model you purchased The screenshots in this administrator s guide may differ from your machine depending on the machine s firmware driver version The procedures in this user s guide are mainly based on Windows 7 1 Conventions Some terms in this guide are used interchangeably as below Document is synonymous with original Paper is synonymous with media ...

Page 14: ...d is damaged or if the electrical outlet is not grounded This could result in electric shock or fire Do not place anything on top of the machine water small metal or heavy objects candles lit cigarettes etc This could result in electric shock or fire If the machine gets overheated it releases smoke makes strange noises or generates an odd odor immediately turn off the power switch and unplug the m...

Page 15: ...ectric shock or fire If the plug does not easily enter the electrical outlet do not attempt to force it in Call an electrician to change the electrical outlet or this could result in electric shock Do not allow pets to chew on the AC power telephone or PC interface cords This could result in electric shock or fire and or injury to your pet Do not forcefully pull the paper out during printing It ca...

Page 16: ...he power off and disconnect all cords The information below are only suggestions based on the units weight If you have a medical condition that prevents you from lifting do not lift the machine Ask for help and always use the appropriate amount of people to lift the device safely Then lift the machine If the machine weighs under 20 kg 44 09 lbs lift with 1 person If the machine weighs 20 kg 44 09 ...

Page 17: ...e machine is not well ventilated this could result in fire Do not overload wall outlets and extension cords This can diminish performance and could result in electric shock or fire The machine should be connected to the power level which is specified on the label If you are unsure and want to check the power level you are using contact the electrical utility company a AWG American Wire Gauge Unplu...

Page 18: ...r fuser unit This could cause an explosion or uncontrollable fire When storing supplies such as toner cartridges keep them away from children Toner dust can be dangerous if inhaled or ingested For supplies that contain toner dust toner cartridge waste toner bottle imaging unit etc follow the instructions below When disposing of the supplies follow the instructions for disposal Refer to the reselle...

Page 19: ...fety information 19 1 Introduction When changing the toner cartridge or removing jammed paper be careful not to let toner dust touch your body or clothes Toner dust can be dangerous if inhaled or ingested ...

Page 20: ...er cord Quick installation guide Software CDa a The software CD contains the print drivers user s guide and software applications Misc accessoriesb b Miscellaneous accessories included with your machine may vary by country of purchase and specific model ...

Page 21: ...lable depending on model or country see Features by model on page 7 C47x C47xW 1 Scanner lid 8 Toner cartridges 2 Handle 9 Waste toner container 3 Tray 10 Imaging unit 9 8 10 13 11 12 3 2 4 5 1 6 7 4 Front door 11 Scan unita b 5 Output support 12 USB port 6 Control panel 13 Scanner glass 7 NFC tagc a Close the scanner lid before opening the scan unit b Be careful not to pinch your fingers c C47xW ...

Page 22: ...nput tray 12 Waste toner container 4 Document feeder output support 13 Imaging unit 5 Handle 14 Scan unita b 6 Tray 15 USB port 7 Front cover 16 Scanner lid 8 Document output tray 17 Scanner glass 9 Control panel 13 6 5 7 11 8 12 1 3 9 16 17 2 4 14 15 10 a Close the scanner lid before opening the scan unit b Be careful not to pinch your fingers ...

Page 23: ...hine Some features and optional goods may not be available depending on model or country see Features by model on page 7 C47x C47xW C47xFW 1 Rear cover 3 USB port 2 Power receptacle 4 Network porta a C47xW only 1 4 3 2 1 Rear cover 5 Telephone line socket LINE 2 Power receptacle 6 Extension telephone socket EXT 3 USB port 4 Network port 1 4 3 2 6 5 ...

Page 24: ...on page 7 12 C47x C47xW 1 WPSa Configures the wireless network connection easily without a computer see Using the WPS button on page 161 2 Scan to Switches between scan and copy mode The Scan to LED turns on scan mode and turns off on copy mode 3 Display screen Shows the current status and displays prompts during an operation 4 Arrows Scrolls through the options available in the selected menu and ...

Page 25: ...ne off press this button for more than three seconds when the machine is in ready mode 9 Start Starts a job 10 Back Sends you back to the upper menu level 11 Status LED Indicates the status of your machine see Understanding the status LED on page 106 12 Eco Turn into eco mode to reduce toner consumption and paper usage when pc printing and copying only see Eco printing on page 57 13 Direct USB All...

Page 26: ...on a single side of paper see ID card copying on page 62 3 Display screen Shows the current status and displays prompts during an operation 4 Copy Switches to Copy mode 5 Fax Switches to Fax mode 6 Arrows Scrolls through the options available in the selected menu and increases or decreases values 7 Menu Opens Menu mode and scrolls through the available menus see Menu overview on page 32 6 12 2 1 3...

Page 27: ...p the machine from the power save mode If you need to turn the machine off press this button for more than three seconds when the machine is in ready mode 14 Start Starts a job 15 OnHook Dial When you press this button you can hear a dial tone Then enter a fax number It is similar to making a call using speaker phone see Receiving manually in Tel mode on page 251 16 Back Sends you back to the uppe...

Page 28: ...witch Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 2 Power is turned on automatically For C47x C47xW press Power Wakeup button on the control panel If you want to turn the power off press and hold Power Wakeup button for about 3 seconds 2 1 ...

Page 29: ... window in this User s Guide may differ depending on the machine and interface in use Only use a USB cable no longer than 3 meters 118 inches 14 Windows 1 Insert the supplied software CD into your CD ROM drive If the installation window does not appear click Start All programs Accessories Run X Setup exe replacing X with the letter which represents your CD ROM drive and click OK 2 Review and accep...

Page 30: ... reinstall the driver 15 Windows 1 From the Start menu select Programs or All Programs Samsung Printers Uninstall Samsung Printer Software 2 Follow the instructions in the installation window 3 Insert the software CD into your CD ROM drive and install the driver again see Installing the driver locally on page 29 ...

Page 31: ...er provides information about the overall menu structure and the basic setup options Menu overview 32 Machine s basic settings 38 Media and tray 40 Basic printing 53 Basic copying 59 Basic scanning 64 Basic faxing 65 Using USB memory device 69 ...

Page 32: ...ing on its options or the models The menus are described in the Advanced Guide see Useful Setting Menus on page 199 1 Accessing the menu 1 Select the Fax Copy or Scan button on the control panel depending on the feature to be used 2 Select Menu until the menu you want appears on the bottom line of the display and press OK 3 Press the arrows until the needed menu item appears and press OK 4 If the ...

Page 33: ...cv Forward Forward to Fax Forward to PC Forward Print Secure Receive Off On Print Add Page Cancel Job Sending Redial Times Redial Term Prefix Dial ECM Mode Fax Confirm Image TCR Dial Modeb Receiving Receive Mode Ring To Answer Stamp RCV Name RCV Start Code Auto Reduction Discard Size Junk Fax Setup DRPD Modeb b This option may not be available depending on your country Change Default Resolution Da...

Page 34: ...rge Darkness Normal Dark 1 Dark 5 Light 5 Light 1 Original Type Text Photo Photo Magazine Text Layout Normal 2 Up 4 Up ID Copy Adjust Bkgd Off Auto Enhance Lev 1 Enhance Lev 2 Erase Lev 1 Erase Lev 4 Change Default Original Size Copies Copy Collation Reduce Enlarge Darkness Original Type Adjust Bkgd ...

Page 35: ...lution Color Mode File Format Darkness Change Default USB Default Orientation Portrait Landscape Copies 1 999 Resolution Normal Best Trapping Off Normal Maximum Document Type Standard Photo Biz Graphic CAD Web Page Screen Enhance Detailed Normal Clear Text Off Minimum Normal Maximum Auto CR LF LF CR Emulation Emulation Type Setup ...

Page 36: ...ttings a C47xFW only b C47xWonly Paper Setup Paper Size Paper Type Margin Sound Volumea Key Sound Alarm Sound Speaker Ringer Report Configuration Supplies Info Demo Page Address Booka Fax Confirm a Fax Senta Fax Receiveda Schedule Jobsa Junk Faxa Network Conf Usage Counter Fax Optionsa Maintenance CLR Empty Msg c Supplies Life Image Mgr Custom Color Tone Adjust Serial Number TonerLow Alert c This ...

Page 37: ...Activate DHCPv6 Config Ethernet Speed Automatic 10Mbps Half 10Mbps Full 100Mbps Half 100Mbps Full Wireless Wi Fi ON OFF Wi Fi Direct WPS Setting WLAN Settinga WLAN Default WLAN Signal Clear Setting Network Conf Protocol Mgr Net Activate Http Activate WINS SNMP V1 V2 UPnP SSDP MDNS SetIP SLP a C47xFW only ...

Page 38: ... menus for some models 1 Select Menu button on the control panel 2 Press System Setup Machine Setup 3 Select the option you want then press OK Language change the language that is displayed on the control panel Date Time When you set the time and date they are used in delay fax and delay print They are printed on reports If however they are not correct you need to change it for the correct time be...

Page 39: ...ected by atmospheric pressure which atmospheric pressure is determined by the height of the machine above sea level Before you set the altitude value determine the altitude where you are see Altitude adjustment on page 220 4 Select the option you want then press OK 5 Press OK to save the selection 6 Press Stop Clear to return to ready mode Refer to below links to set other settings useful for usin...

Page 40: ...is machine It could cause damage to the machine Using inflammable print media can cause a fire Use designated print media see Print media specifications on page 117 The use of inflammable media or foreign materials left in the printer may lead to overheating of the unit and in rare cases may cause a fire 2 Tray overview To change the size you need to adjust the paper guides If you do not adjust th...

Page 41: ...ns or models Check your machine type see Front view on page 21 1 Pull out the paper tray see Tray overview on page 40 2 Open the paper cover 3 Press and unlatch the guide lock in the tray pull the tray out manually Then adjust the paper length guide and paper width guide 4 Flex or fan the edge of the paper stack to separate the pages before loading papers 2 1 2 3 ...

Page 42: ... length guide and paper width guide For paper longer than Legal sized press and unlatch the guide lock in the tray pull the tray out manually Then adjust the paper length guide and paper width guide Do not push the paper width guide too far causing the media to warp Do not use a paper with a leading edge curl it may cause a paper jam or the paper can be wrinkled If you do not adjust the paper widt...

Page 43: ...using it to bend 7 Close the paper cover 8 Insert the paper tray 9 When you print a document set the paper type and size for the tray see Setting the paper size and type on page 47 The tray is preset to Letter or A4 size depending on your country To change the size to A4 or Letter you must adjust the lever and paper width guide properly ...

Page 44: ...u want to change the size to Letter hold the lever at the back of the tray and rotate the lever clockwise 3 Squeeze the paper width guide and slide it to the edge of the lever If you want to change the size to A4 first move the paper width guide to left and rotate the lever counterclockwise If you force the lever it could damage the tray L T R A 4 L T R A 4 ...

Page 45: ...Then set the paper type from the Printing preferences window Paper tab Paper Type see Opening printing preferences on page 55 When using special media we recommend you feed one sheet at a time see Print media specifications on page 117 Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 To see paper we...

Page 46: ...on Condition Do not use labels with wrinkles bubbles or other indications of separation Make sure that there is no exposed adhesive material between labels Exposed areas can cause labels to peel off during printing which can cause paper jams Exposed adhesive can also cause damage to machine components Do not run a sheet of labels through the machine more than once The adhesive backing is designed ...

Page 47: ...inted paper reducing print quality 5 Setting the paper size and type After loading paper in the paper tray set the paper size and type using the control panel buttons The paper setting in the machine and driver should match to print without a paper mismatch error To change the paper setting set in the machine from the Samsung Easy Printer Manager select Switch to advanced mode Device Settings Or i...

Page 48: ...the Printing Preferences see Opening printing preferences on page 55 6 Using the output support The surface of the output tray may become hot if you print a large number of pages at once Make sure that you do not touch the surface and do not allow children near it The printed pages stack on the output support and the output support will help the printed pages to align The printer sends output to t...

Page 49: ... ink or correction fluid on the paper is completely dry before loading Do not load originals that include different sizes or weights of paper Do not load booklets pamphlets transparencies or documents with other unusual characteristics 8 Loading originals You can use the scanner glass or the document feeder to load an original for copying scanning and sending a fax Illustrations on this user s gui...

Page 50: ... 50 2 Menu Overview and Basic Setup 1 Lift and open the scanner lid 2 Place the original face down on the scanner glass Align it with the registration guide at the top left corner of the glass 3 Close the scanner lid ...

Page 51: ... magazine is thicker than 30 mm start copying with the scanner lid open Be careful not to break the scanner glass You may get hurt Do not put hands while closing the scanner lid The scanner lid may fall on your hands and get hurt Do not look into the light from inside of the scanner while copying or scanning It is harmful to eyes In the document feeder 1 Flex or fan the edge of the paper stack to ...

Page 52: ...nu Overview and Basic Setup 3 Adjust the document feeder width guides to the paper size Dust on the document feeder glass may cause black lines on the printout Always keep the glass clean see Cleaning the machine on page 90 ...

Page 53: ...following Printing Preferences window is for Notepad in Windows 7 1 Open the document you want to print 2 Select Print from the File menu 3 Select your machine from the Select Printer list 4 The basic print settings including the number of copies and print range are selected within the Print window To take advantage of the advanced printing features click Properties or PreferencesfromthePrintwindo...

Page 54: ...nt job If the print job is waiting in the print queue or print spooler cancel the job as follows You can access this window by simply double clicking the machine icon in the Windows task bar You can also cancel the current job by pressing Stop Clear on the control panel ...

Page 55: ...on but it is not recommended and an mark means you cannot select that option due to the machine s setting or environment 1 Open the document you want to print 2 Select Print from the file menu The Print window appears 3 Select your machine from the Select Printer 4 Click Properties or Preferences You can apply Eco features to save paper and toner before printing see Easy Eco Driver on page 258 You...

Page 56: ...nter a name for the item in the Favorites input box 3 Click Save 4 Enter name and description and then select the desired icon 5 Click OK When you save Favorites all current driver settings are saved To use a saved setting select it in the Favorites tab The machine is now set to print according to the settings you have selected To delete saved settings select it in the Favorites tab and click Dele...

Page 57: ...some models Setting Eco mode on the control panel 1 Select Menu System Setup Machine Setup Eco Settings on the control panel 2 Select the option you want and press OK Default Mode Select this to turn on or off the eco mode Off Set the eco mode off On Set the eco mode on If you set the eco mode on with a password from the SyncThru Web Service Settings tab Machine Settings System Eco Settings or Sam...

Page 58: ... electricity and the amount of saved paper in accordance with the settings you selected The results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the Eco mode is disabled Refers to the calculation coefficient about CO2 energy and paper from IEA the index of Ministry of Internal Affairs and Communication of Japan and www remanufacturing ...

Page 59: ... 59 4 Enter the number of copies using the arrow or number keypad if necessary 5 Press Start If you need to cancel the copying job during the operation press Stop Clear and the copying will stop 15 Changing the settings for each copy Your machine provides default settings for copying so that you can quickly and easily make a copy If you press the Stop Clear button twice while setting the copy opti...

Page 60: ... that the Scan to button s LED is off C47xFW Select copy on the control panel 2 Select Menu Copy Feature Darkness on the control panel 3 Select the option you want and press OK 4 Press Stop Clear to return to ready mode Original The original setting is used to improve the copy quality by selecting the document for the current copy job 1 C47x C47xW Make sure that the Scan to button s LED is off C47...

Page 61: ... button s LED is off C47xFW Select copy on the control panel 2 Select Menu Copy Feature Reduce Enlarge on the control panel 3 Select the option you want and press OK 4 Press Stop Clear to return to ready mode To scale the copy by directly entering the scale rate 1 C47x C47xW Make sure that the Scan to button s LED is off C47xFW Select copy on the control panel 2 Select Menu Copy Feature Reduce Enl...

Page 62: ...ss to use this feature If the machine set to Eco mode this feature is not available Depending on the model the operating procedure may differ 1 Press ID Copy on the control panel 2 Place the front side of an original facing down on the scanner glass where arrows indicate as shown Then close the scanner lid 3 Place Front Side and Press Start appears on the display 4 Press Start Your machine begins ...

Page 63: ...asic copying 63 2 Menu Overview and Basic Setup If you do not press the Start button only the front side will be copied If the original is larger than the printable area some portions may not be printed ...

Page 64: ...t scan Scan to PC Local PC on the control panel OR C47x C47xW Press Scan to Scan to PC Local PC on the control panel If you see Not Available message check the port connection or select Enable Scan from Device Panel in Samsung Easy Printer Manager Switch to advanced mode Scan to PC Settings 3 Select the scan destination you want and press OK Default setting is My Documents You can create and save ...

Page 65: ...port 2 Micro filter 3 DSL modem Telephone line see Rear view on page 23 18 Preparing to fax Before you send or receive a fax you need to connect the supplied line cord to your telephone wall jack see Rear view on page 23 Refer to the Quick Installation Guide how to make a connection The method of making a telephone connection is different from one country to another 19 Sending a fax When you place...

Page 66: ...ure on page 10 1 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 49 2 Select fax on the control panel 3 Adjust the resolution and the darkness to suit your fax needs see Adjusting the document settings on page 67 4 Press On Hook Dial on the control panel or lift the handset 5 Enter a fax number using the n...

Page 67: ...document 7 To enter more fax numbers press OK when Yes appears and repeat steps 5 and 6 You can add up to 10 destinations Once you have entered a group dial number you cannot enter another group dial number 8 When you have finished entering fax numbers select No at the Another No prompt and press OK The machine begins sending the fax to the numbers you entered in the order in which you entered the...

Page 68: ...ine with which you are communicating also supports the Super Fine resolution For memory transmission Super Fine mode is not available The resolution setting is automatically changed to Fine When your machine is set to Super Fine resolution and the fax machine with which you are communicating does not support Super Fine resolution the machine transmits using the highest resolution mode supported by...

Page 69: ...SB memory device Scan documents and save them on a USB memory device Print data stored on a USB memory device Restore backup files to the machine s memory Format the USB memory device Check the available memory space 23 Plugging in a USB memory device Lift the scanner lid slightly and insert your USB memory device into the USB memory port Close the scanner lid again before using the device The USB...

Page 70: ...For details about these features see the user s guide of the USB memory device 24 Scanning to a USB memory device Accessing menus may differ from model to model see Accessing the menu on page 32 It may be necessary to press OK to navigate to lower level menus for some models You can scan a document and save the scanned image onto a USB memory device Scanning 1 Insert a USB memory device into the U...

Page 71: ...Mono in Color Mode Darkness Sets the brightness level to scan an original 3 Select the desired status you want and press OK 4 Repeat steps 2 and 3 to set other setting options 5 Press Stop Clear to return to ready mode You can change the default scan settings Refer to the Advanced Guide 25 Printing from a USB memory device You can directly print files stored on a USB memory device File is supporte...

Page 72: ...y You can delete image files stored on a USB memory device one by one or all at once by reformatting the device If you see or D in the front of a folder name there are one or more files or folders in the selected folder After deleting files or reformatting a USB memory device files cannot be restored Therefore confirm that you no longer need the data before deleting it Deleting an image file 1 Ins...

Page 73: ... USB memory status You can check the amount of memory space available for scanning and saving documents 1 Insert a USB memory device into the USB memory port on your machine and then press Direct USB 2 Select Check Space 3 The available memory space appears on the display 4 Press Stop Clear to return to ready mode ...

Page 74: ...ering supplies and accessories 75 Available supplies 76 Available maintenance parts 77 Storing the toner cartridge 78 Redistributing toner 80 Replacing the toner cartridge 82 Replacing the waste toner container 84 Monitoring the supplies life 88 Setting the toner low alert 89 Cleaning the machine 90 Tips for moving storing your machine 94 ...

Page 75: ... to obtain the list of available supplies and maintenance parts To order Samsung authorized supplies accessories and maintenance parts contact your local Samsung dealer or the retailer where you purchased your machine You can also visit www samsung com supplies and then select your country region to obtain the contact information for service ...

Page 76: ...ot guarantee non genuine Samsung toner cartridge s quality Service or repair required as a result of using non genuine Samsung toner cartridges will not be covered under the machine s warranty Type Average yielda a Declared yield value in accordance with ISO IEC 19798 The number of pages may be affected by operating environment printing interval graphics media type and media size Part name Toner c...

Page 77: ...placing maintenance parts can be performed only by an authorized service provider dealer or the retailer where you bought the machine To purchase maintenance parts contact the retailer where you bought the machine The replacement period for the maintenance parts is informed by the Samsung Printer Status program Or if your machine supports display screen a message is displayed in the display screen...

Page 78: ...uctions below to store the toner cartridge properly Store the cartridge inside the protective bag from the original package Store lying flat not standing on end with the same side facing up as if it were installed in the machine Do not store consumables in any of the following conditions Temperature greater than 40 C 104 F Humidity range less than 20 or greater than 80 An environment with extreme ...

Page 79: ...ount of toner that print jobs require The actual print yield may vary depending on the print density of the pages you print on operating environment percentage of image area printing interval media type and or media size For example if you print a lot of graphics the consumption of the toner is higher and you may need to change the cartridge more often ...

Page 80: ...tributing the remaining toner in the cartridge In some cases white streaks or light printing will still occur even after you have redistributed the toner Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 Do not use sharp objects such as a knife or scissors to open the toner cartridge package They mig...

Page 81: ...Redistributing toner 81 3 Maintenance ...

Page 82: ...ptions or models Check your machine type see Front view on page 21 Do not use sharp objects such as a knife or scissors to open the toner cartridge package They might scratch the drum of the cartridge If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric When opening a scan unit hold the document feeder and scan unit together P...

Page 83: ...Replacing the toner cartridge 83 3 Maintenance When a toner cartridge has reached the end of life the Printing Status window appears on the computer indicating the toner cartridge needs to be placed ...

Page 84: ...rmation about installing the waste toner container refer to the waste toner container installation guide included on the package Toner particles can be released inside the machine but it does not mean the machine is damaged Contact a service representative when print quality problems occur When you pull out the waste toner container out of the machine move the container carefully not to drop it fr...

Page 85: ...Replacing the waste toner container 85 3 Maintenance ...

Page 86: ...nting Don t use sharp objects such as a knife or scissors to open the imaging unit package You could damage the surface of the imaging unit Be careful not to scratch the surface of the imaging unit To prevent damage do not expose the imaging unit to light for more than a few minutes Cover it with a piece of paper to protect it if necessary Before closing the front cover make sure all toner cartrid...

Page 87: ...Replacing the imaging unit 87 3 Maintenance ...

Page 88: ...avigate to lower level menus for some models 1 Select Menu System Setup Maintenance Supplies Life on the control panel 2 Select the option you want and press OK Total Displays the total number of pages printed ADF Scan Displays the number of pages printed by using the document feeder Platen Scan Displays the number of pages scanned by using scanner glass Supplies Info Prints the supply information...

Page 89: ...the machine s settings by using the Device Settings in Samsung Easy Printer Manager program For Windows and Mac users you set from Samsung Easy Printer Manager Switch to advanced mode Device Settings see Device Settings on page 264 It may be necessary to press OK to navigate to lower level menus for some models 1 Select Menu System Setup Maintenance TonerLow Alert on the control panel 2 Select the...

Page 90: ...aining large amounts of alcohol solvents or other strong substances can discolor or distort the cabinet If your machine or the surrounding area is contaminated with toner we recommend you use a cloth or tissue dampened with water to clean it If you use a vacuum cleaner toner blows in the air and might be harmful to you 4 Cleaning the outside Clean the machine cabinet with a soft lint free cloth Da...

Page 91: ...t to avoid touching this area Use a dry lint free cloth when cleaning the inside of the machine be careful not to damage the transfer roller or any other inside parts Do not use solvents such as benzene or thinner Printing quality problems can occur and cause damage to the machine Use a dry lint free cloth to clean the machine Turn the machine off and unplug the power cord Wait for the machine to ...

Page 92: ...Cleaning the machine 92 3 Maintenance 1 2 1 2 ...

Page 93: ... your machine has a power switch turn the power switch off before cleaning the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Lift and open the scanner lid 3 Wipe the surface of the scanner until it is clean and dry 1 Whi...

Page 94: ...ing the machine do not tilt or turn it upside down Otherwise the inside of the machine may be contaminated by toner which can cause damage to the machine or reduce print quality When moving the machine make sure at least two people are holding the machine securely ...

Page 95: ...lay messages 108 This chapter gives helpful information for what to do if you encounter an error If your machine has a display screen check the message on the display screen first to solve the error If you cannot find a solution to your problem in this chapter refer to the Troubleshooting chapter in the Advanced Guide see Troubleshooting on page 272 If you cannot find a solution in the User s Guid...

Page 96: ...uidelines Ensure that the adjustable guides are positioned correctly see Tray overview on page 40 Do not remove paper from the tray while your machine is printing Flex fan and straighten paper before loading Do not use creased damp or highly curled paper Do not mix papers in a tray Use only recommended print media see Print media specifications on page 117 ...

Page 97: ...en an original document jams in the document feeder a warning message appears on the display To avoid tearing the document remove the jammed document slowly and carefully To prevent document jams use the scanner glass for thick thin or mixed paper originals ...

Page 98: ...n front of scanner Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 This troubleshooting may not be available depending on model or optional goods see Variety feature on page 10 ...

Page 99: ...inside of scanner Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 This troubleshooting may not be available depending on model or optional goods see Variety feature on page 10 ...

Page 100: ...Clearing original document jams 100 4 Troubleshooting ...

Page 101: ...de may differ from your machine depending on its options or models Check your machine type see Front view on page 21 This troubleshooting may not be available depending on model or optional goods see Front view on page 21 1 Remove any remaining pages from the document feeder 2 Gently remove the jammed paper from the document feeder ...

Page 102: ...aper pull the jammed paper out slowly and gently 4 In tray Click this link to open an animation about clearing a jam Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 ...

Page 103: ...Clearing paper jams 103 4 Troubleshooting ...

Page 104: ... this link to open an animation about clearing a jam The fuser area is hot Take care when removing paper from the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 ...

Page 105: ...is link to open an animation about clearing a jam The fuser area is hot Take care when removing paper from the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 ...

Page 106: ... is on line and can be used Red Blinking A minor error has occurred and the machine is waiting for the error to be cleared Check the display message When the problem is cleared the machine resumes Small amount of toner is left in the cartridge The estimated cartridge lifea of toner is close Prepare a new cartridge for replacement You may temporarily increase the printing quality by redistributing ...

Page 107: ...e Off Eco mode is off Scan tob Green On Eco mode is on The default setting of Eco mode is 2 up and toner save Off Eco mode is off a Estimated cartridge life means the expected or estimated toner cartridge life which indicates the average capacity of print outs and is designed pursuant to ISO IEC 19798 The number of pages may be affected by operating environment percentage of image area printing in...

Page 108: ...ates the error number tray type indicates the tray number media type indicates the media type media size indicates the media size color indicates the color of toner 7 Paper Jam related messages Message Meaning Suggested solutions Document jam Remove jam The loaded original document has jammed in the document feeder Clear the jam see Clearing original document jams on page 97 Jam or empty Door open...

Page 109: ...emporarily increase the printing quality by redistributing the toner see Redistributing toner on page 80 Replace toner Replace new cartridge The indicated toner cartridge has almost reached its estimated cartridge life a YoucanchooseStopor Continue as shown on the control panel If you select Stop the printer stops printing and you cannot print any more without changing the cartridge If you select ...

Page 110: ...ll not be covered under the machine warranty a Estimated cartridge life means the expected or estimated toner cartridge life which indicates the average capacity of print outs and is designed pursuant to ISO IEC 19798 see Available supplies on page 76 The number of pages may be affected by operating environment percentage of image area printing interval media percentage of image area and media siz...

Page 111: ...d Reboot the power and try the printing job again If the problem persists please call for service BOOTP problem Auto IP Run DHCP problem Auto IP Run There is a problem with the network Change the Auto IP BOOTP problem Reconfigure DHCP DHCP problem Reconfigure DHCP TheIPaddressassignmentis failed This happens when Auto IP for BOOTP DHCP is set in SyncThru Web Service Change the IP address assignmen...

Page 112: ...inting job again If the problem persists please call for service Error error number Call for service Message Meaning Suggested solutions Scanner Locked The scanner is locked Reboot the power If the problem persists please call for service Install TR belt unit The transfer belt is not installed Install a Samsung genuine transfer belt Not compatible transfer belt The transfer belt of the machine is ...

Page 113: ...Soon The life of the fuser unit will be expired soon Replace the fuser unit with a new one Contact the service representatives Replace new Fuser unit The life of the fuser unit will be expired Message Meaning Suggested solutions Replace Install Waste Toner Tank The life span of the waste toner container has expired and the printer will stop printing until a new waste toner container is placed into...

Page 114: ...5 Appendix This chapter provides product specifications and information concerning applicable regulations Specifications 115 Regulatory information 124 Copyright 136 ...

Page 115: ...W 406 x 362 x 333 5 mm 16 x 14 3 x 13 1 inches Weight Machine with consumables C47x C47xW 12 80 Kg 28 22 lbs C47xFW 13 96 Kg 30 78 lbs Noise Levela Ready mode background noise level Print mode Color printing Less than 46 dB A Black and white printing Less than 48 dB A Copy mode Scanner glass Less than 52 dB A Document feeder Less than 53 dB A Scan mode Scanner glass Less than 51 dB A Document feed...

Page 116: ...rk Standby Mode All Port Activation C47xW C47xFW Less than 1 15 W Wirelesse Module SPW B4319S a Sound Pressure Level ISO 7779 Configuration tested basic machine installation A4 paper simplex printing b See the rating label on the machine for the correct voltage V frequency hertz and of current A for your machine c The power consumption may be affected by the machine s status setting conditions ope...

Page 117: ... mm 8 27 x 11 69 inches Oficio 216 x 343 mm 8 5 x 13 5 inches JIS B5 182 x 257 mm 7 17 x 10 12 inches ISO B5 176 x 250 mm 6 93 x 9 84 inches Executive 184 x 267 mm 7 25 x 10 5 inches A5 148 x 210 mm 5 83 x 8 27 inches A6 105 x 148 mm 4 13 x 5 83 inches Thick paper Refer to the Plain paper section Refer to the Plain paper section 86 to 120 g m2 23 to 32 lbs bond 5 sheets Thin paper Refer to the Pla...

Page 118: ...ction 120 to 150 g m2 32 to 40 lbs bond 5 sheets Card stock Letter Legal Oficio USFolio A4 JISB5 ISO B5 Executive A5 Postcard 4x6 Refer to the Plain paper section 121 to 163 g m2 32 to 43 lbs bond 5 sheets Bond paper Refer to the Plain paper section Refer to the Plain paper section 105 to 120 g m2 28 to 32 lbs bond 10 sheets Archive Refer to the Plain paper section Refer to the Plain paper section...

Page 119: ...ches 60 to 120 g m2 16 to 32 lbs bond Maximum size custom 216 x 356 mm 8 5 x 14 inches a Maximum capacity may differ depending on media weight thickness and environmental conditions b The smoothness of the labels used in this machine is 100 to 250 sheffield This means the numeric level of smoothness Type Size Dimensions Print media weight Capacitya Tray ...

Page 120: ...entium IV 2 GHz 512 MB 2 GB 10 GB Windows Vista Intel Pentium IV 3 GHz 512 MB 1 GB 15 GB Windows 7 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Support for DirectX 9 graphics with 128 MB memory to enable the Aero theme DVD R W Drive Windows Server 2008 R2 Intel Pentium IV 1 GHz x86 or 1 4 GHz x64 processors 2 GHz or faster 512 MB 2 GB 10 GB Windows 8 Intel Pentium IV...

Page 121: ...inistrator rights can install the software Windows Terminal Services is compatible with your machine Mac Operating system Requirements Recommended CPU RAM Free HDD space Mac OS X 10 5 Intel processors 867 MHz or faster Power PC G4 G5 512 MB 1 GB 1 GB Mac OS X 10 6 Intel processors 1 GB 2 GB 1 GB Mac OS X 10 7 10 9 Intel processors 2 GB 4 GB ...

Page 122: ...64 bit OpenSuSE 10 2 10 3 11 0 11 1 11 2 11 3 11 4 32 64 bit Mandriva 2007 2008 2009 2009 1 2010 32 64 bit Ubuntu 6 06 6 10 7 04 7 10 8 04 8 10 9 04 9 10 10 04 10 10 11 04 32 64 bit SuSE Linux Enterprise Desktop 10 11 32 64 bit Debian 4 0 5 0 6 0 32 64 bit CPU Pentium IV 2 4GHz Intel Core 2 RAM 512 MB 1 GB Free HDD space 1 GB 2 GB ...

Page 123: ...twork interface Ethernet 10 100 Base TX Wired Lan 802 11b g n Wireless LAN Network operating system Windows XP Windows Server 2003 Windows Vista Windows 7 Windows Server 2008 R2 Windows 8 Various Linux OS Mac OS X 10 5 10 9 Network protocols TCP IPv4 DHCP BOOTP DNS WINS Bonjour SLP UPnP Standard TCP IP Printing RAW LPR IPP WSD SNMPv 1 2 3 HTTP TCP IPv6 DHCP DNS RAW LPR SNMPv 1 2 3 HTTP Wireless se...

Page 124: ...ments of IEC 60825 1 2007 Class I laser products are not considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition Warning Never operate or service the printer with the protective cover removed from laser scanner assembly The reflected beam...

Page 125: ...ation technology that reduces power consumption when it is not in active use When the printer does not receive data for an extended period of time power consumption is automatically lowered ENERGY STAR and the ENERGY STAR mark are registered U S marks For more information on the ENERGY STAR program see http www energystar gov For ENERGY STAR certified models the ENRGY STAR label will be on your ma...

Page 126: ...harger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these itemsfromother s ofwaste and recyclethemresponsiblyto promotethe sustainable reuse of material resources Household users should contact either the retailer where they purchas...

Page 127: ...ence to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connec...

Page 128: ...e wireless device or devices which may be embedded in your printer is well below the RF exposure limits as set by the FCC This transmitter must not be collocated or operation in conjunction with any other antenna or transmitter Operation of this device is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received...

Page 129: ... de terminaux qui peuvent etre raccordes a une interface telephonique La terminaison d une interface peut consister en une combinaison quelconque de dispositifs a la seule condition que la somme d indices d equivalence de la sonnerie de tous les dispositifs n excede pas cinq 20 Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other el...

Page 130: ...from the telephone company In some cases a sum of five may not be usable on your line If any of your telephone equipment is not operating properly you should immediately remove it from your telephone line as it may cause harm to the telephone network The equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the rear of this equipment is a label that contains ...

Page 131: ...s a 13 amp fuse When you change or examine the fuse you must re fit the correct 13 amp fuse You then need to replace the fuse cover If you have lost the fuse cover do not use the plug until you have another fuse cover Contact the people from you purchased the machine The 13 amp plug is the most widely used in the UK and should be suitable However some buildings mainly old ones do not have normal 1...

Page 132: ...network PSTN in accordance with Directive 1999 5 EC The product has been designed to work with the national PSTNs and compatible PBXs of the European countries In the event of problems you should contact the Euro QA Lab of Samsung Electronics Co Ltd in the first instance The product has been tested against TBR21 To assist in the use and application of terminal equipment which complies with this st...

Page 133: ... limitations at this time 24 Israel only 25 Regulatory compliance statements Wireless guidance Low power Radio LAN devices radio frequency RF wireless communication devices operating in the 2 4 GHz 5 GHz Band may be present embedded in your printer system The following section is a general overview of considerations while operating a wireless device Additional limitations cautions and concerns for...

Page 134: ...mmunication devices are examples of devices that provide wireless communication In environments where the risk of interference to other devices or services is harmful or perceived as harmful the option to use a wireless device may be restricted or eliminated Airports Hospitals and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or elim...

Page 135: ...Regulatory information 135 5 Appendix 26 China only ᆇ 䋼 ...

Page 136: ...a Windows 7 Windows 8 and Windows Server 2008 R2 are either registered trademarks or trademarks of Microsoft Corporation Google Picasa Google Docs Android and Gmail are either registered trademarks or trademarks of Google Inc Google Cloud Print is a trademark of Google Inc iPad iPhone iPod touch Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries AirPrint and the A...

Page 137: ...de This guide provides information about installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries BASIC This guide provides information concerning installation basic operation and troubleshooting on windows ...

Page 138: ...r the network 150 IPv6 configuration 155 Wireless network setup 158 Samsung Mobile Print 188 Using the NFC feature 189 AirPrint 194 Google Cloud Print 196 3 Useful Setting Menus Before you begin reading a chapter 200 Print 201 Copy 202 Fax 205 Scan 209 System setup 211 Network setup 217 4 Special Features Altitude adjustment 220 Entering various characters 221 Setting up the fax address book 222 P...

Page 139: ...msung Easy Printer Manager 262 Using Samsung Easy Document Creator 265 Using Samsung Printer Status 266 Using the Linux Unified Driver Configurator 268 6 Troubleshooting Paper feeding problems 273 Power and cable connecting problems 274 Printing problems 275 Printing quality problems 279 Copying problems 287 Scanning problems 288 Faxing problems 289 Operating system problems 291 ...

Page 140: ... machine is attached to a network skip the following steps below and go on to installing a network connected machine s driver see Installing driver over the network on page 150 Installation for Mac 141 Reinstallation for Mac 142 Installation for Linux 143 Reinstallation for Linux 144 If you are a Windows OS user refer to the Basic Guide for installing the machine s driver see Installing the driver...

Page 141: ...ement 8 Click Install All components necessary for machine operations will be installed If you click Customize you can choose individual components to install 9 Enter the password and click OK 10 Select USB Connected Printer on the Printer Connection Type and click Continue 11 Click Add Printer button to select your printer and add it to your printer list If your machine supports fax click Add Fax...

Page 142: ...n the Applications folder Samsung Printer Software Uninstaller 2 To uninstall printer software click Continue 3 Check the program you want to delete and click Uninstall 4 Enter the password and click OK 5 After the uninstallation is finished click Close If a machine has already been added delete it from the Print Setup Utility or Print Fax ...

Page 143: ...software If you are not a super user ask your system administrator 3 From the Samsung website download the Unified Linux Driver package to your computer 4 Right click the Unified Linux Driver package and extract the package 5 Double click cdroot autorun 6 When the welcome screen appears click Next 7 When the installation is complete click Finish The installation program added the Unified Driver Co...

Page 144: ...e Administrator Login window appears type root in the Login field and enter the system password You must log in as a super user root to uninstall the printer driver If you are not a super user ask your system administrator 3 Open the Terminal program When the Terminal screen appears type in the following root localhost root cd opt Samsung mfp uninstall root localhost uninstall uninstall sh 4 Click...

Page 145: ...are Useful network programs 146 Wired network setup 147 Installing driver over the network 150 IPv6 configuration 155 Wireless network setup 158 Samsung Mobile Print 188 Using the NFC feature 189 AirPrint 194 Google Cloud Print 196 Supported optional devices and features may differ according to your model see Features by model on page 7 ...

Page 146: ...ent to a certain person s email automatically Configure the network parameters necessary for the machine to connect to various network environments 2 SyncThru Web Admin Service Web based machine management solution for network administrators SyncThru Web Admin Service provides you with an efficient way of managing network devices and lets you remotely monitor and troubleshoot network machines from...

Page 147: ...pported by this program First you have to set up an IP address for network printing and managements In most cases a new IP address will be automatically assigned by a DHCP Dynamic Host Configuration Protocol server located on the network IPv4 configuration using SetIP Windows Before using the SetIP program disable the computer firewall from Control Panel Security Center Windows Firewall The follow...

Page 148: ...etIP program disable the computer firewall from System Preferences Security Firewall The following instructions may vary from your model 1 Connect your machine to the network with a network cable 2 Insert the supplied software CD into your CD ROM drive 3 Double click the CD ROM icon that appears on your Mac desktop For Mac OS X 10 8 Double click the CD ROM that appears on Finder 4 Double click the...

Page 149: ...chine will automatically print the Network Configuration Report Confirm that all the settings are correct IPv4 configuration using SetIP Linux Before using the SetIP program disable the computer firewall from System Preferences or Administrator The following instructions may vary from your model or operating systems 1 Open opt Samsung mfp share utils 2 Double click the SetIPApplet html file 3 Clic...

Page 150: ... see Setting IP address on page 147 2 Insert the supplied software CD into your CD ROM drive 3 Review and accept the installation agreements in the installation window Then click Next 4 Select Network on the Printer Connection Type screen 5 Follow the instructions in the installation window Silent installation Mode Silent installation mode is an installation method that does not require any user i...

Page 151: ... name With this parameter you can add printer instances as you wish Command line Definition Description nd or ND Commands not to set the installed driver as a default machine driver It indicates installed machine driver will not be the default machine driver on your system if there are one or more printer drivers installed If there is no installed machine driver on your system then this option won...

Page 152: ...s necessary for machine operations will be installed If you click Customize you can choose individual components to install d or D Uninstalls all device drivers and applications from your system This command will remove all installed device drivers and application software from your system v share name or V share name Shares installed machine and add other available platform drivers for Point Prin...

Page 153: ...nstall the fax driver a Open the Applications folder Samsung Fax Queue Creator b Your machine appears on the Printer List c Select machine to use and Click Create button 8 Linux You need to download Linux software packages from the Samsung website to install the printer software http www samsung com find your product Support or Downloads Install the Linux driver and add network printer 1 Make sure...

Page 154: ...lick Finish Add a network printer 1 Double click the Unified Driver Configurator 2 Click Add Printer 3 The Add printer wizard window opens Click Next 4 Select Network printer and click the Search button 5 The printer s IP address and model name appears on list field 6 Select your machine and click Next 7 Enter the printer description and click Next 8 After the machine is added click Finish ...

Page 155: ...network router Stateful Address IPv6 address configured by a DHCPv6 server Manual Address Manually configured IPv6 address by a user In the IPv6 network environment follow the next procedure to use the IPv6 address 9 From the control panel Activating IPv6 1 Press the Menu button on the control panel 2 Press Network TCP IP IPv6 IPv6 Activate 3 Select On and press OK 4 Turn the machine off and turn ...

Page 156: ...pens move the mouse cursor over the Settings of the top menu bar and then click Network Settings 4 Click TCP IPv6 on the left pane of the website 5 Check the IPv6 Protocol check box to activate IPv6 6 Click the Apply button 7 Turn the machine off and turn it on again You can also set the DHCPv6 To manually set the IPv6 address Check the Manual Address check box Then the Address Prefix text box is ...

Page 157: ...work Connected Machine Stateful Address IPv6 address configured by a DHCPv6 server Manual Address Manually configured IPv6 address by a user 3 Enter the IPv6 addresses e g http FE80 215 99FF FE66 7701 Address must be enclosed in brackets ...

Page 158: ... computer and the machine at a time Wireless network name and network password Wireless networks require higher security so when an access point is first set up a network name SSID the type of security used and a Network Password are created for the network Ask your network administrator about this information before proceeding with the machine installation Infrastructure mode This is an environme...

Page 159: ...onnecting method Description Reference With Access Point From the computer Windows user see Access point via USB cable on page 165 Windows user see Access point without a USB cable recommended on page 168 Mac user see Access point via USB cable on page 172 Mac user see Access point without a USB cable recommended on page 175 See Using a network cable on page 180 From the machine s control panel Se...

Page 160: ...ints If you do not set the password on Access Points they might be exposed to illegal access from unknown machines including PCs smart phones and printers Refer to the Access Point user s guide for password settings Without Access Point From the computer Windows user see Ad hoc via USB cable on page 170 Mac user see Ad hoc via USB cable on page 170 Wi Fi Direct setup See Setting up Wi Fi Direct on...

Page 161: ... machine supports Wi Fi Protected Setup WPS Networked computer PIN mode only Choosing your type There are two methods available to connect your machine to a wireless network using the WPS button on the control panel The Push Button Configuration PBC method allows you to connect your machine to a wireless network by pressing both the WPS button on the control panel of your machine and the WPS PBC b...

Page 162: ...onnection process the AP s SSID information appears on the display 3 Insert the supplied software CD into your CD ROM drive and follow the instructions in the window to set up the wireless network Connecting in PIN mode 1 Press and hold the WPS button on the control panel for more than 2 seconds 2 The eight digit PIN appears on the display You need to enter the eight digit PIN within two minutes o...

Page 163: ...st be printed see Printing a network configuration report on page 147 Inreadymode Pressthe Cancel orStop Clear buttonformorethan five seconds on the control panel The machine without the Cancel or Stop Clear button Press the WPS button for more than ten seconds on the control panel You can find your machine s PIN 2 Press and hold the WPS button on the control panel for more than 4 seconds until th...

Page 164: ...rk Disconnecting from a network To disconnect the wireless network connection press the WPS button on the control panel for more than two seconds When the Wi Fi network is in idle mode The machine is immediately disconnected from the wireless network and the WPS LED turns off When the Wi Fi network is being used While the machine waits until the current job is finished the light blinks fast on the...

Page 165: ...l prompt for the corresponding security key Custom In this mode users can give or edit manually their own SSID or choose the security option in detail 15 Setup using Windows Shortcut to the Samsung Easy Wireless Setup program without the CD If you have installed the printer driver once you can access the Samsung Easy Wireless Setup program without the CD see Accessing management tools on page 313 ...

Page 166: ...OK 4 Review and accept the installation agreements in the installation window Then click Next 5 Select Wireless on the Printer Connection Type screen Then click Next 6 OntheAreyousettingupyourprinterforthefirsttime screen select Yes I will set up my printer s wireless network Then click Next If your printer is already connected on the network select No my printer is already connected to my network...

Page 167: ...cation is used A device that has a proper WEP key can access the network WPA Personal orWPA2 Personal Select this option to authenticate the print server based on a WPA Pre Shared Key This uses a shared secret key generally called Pre Shared Key pass phrase which is manually configured on the access point and each of its clients Encryption Select the encryption None WEP64 WEP128 TKIP AES TKIP AES ...

Page 168: ...uter Software CD that was provided with your machine A machine installed with a wireless network interface While setting the wireless network the machine uses PC s wireless LAN You might not be able to connect to the Internet Creating the infrastructure network 1 Turn on your computer access point and machine 2 Insert the supplied software CD into your CD ROM drive If the installation window does ...

Page 169: ...ter is running Windows 7 or higher you cannot use this feature if your PC does not support wireless network Set the wireless network using a USB cable see Access point via USB cable on page 165 If below screen appears press the WPS button from the control panel within 2 minutes 7 When the wireless network set up is completed click Next 8 Follow the instructions in the installation window ...

Page 170: ... the installation window Then click Next 4 Select Wireless on the Printer Connection Type screen Then click Next 5 OntheAreyousettingupyourprinterforthefirsttime screen select Yes I will set up my printer s wireless network Then click Next If your printer is already connected on the network select No my printer is already connected to my network 6 Select Using a USB cable on the Select the Wireles...

Page 171: ...onfiguration is set to Static the wireless network setting should also be Static If your computer is set to DHCP and you want to use the Static wireless network setting you must contact the network administrator to get the static IP address For the DHCP method If the IP address assignment method is DHCP check if DHCP is shown in the Wireless Network Setting Confirm window If it shows Static click ...

Page 172: ... on 2 Insert the supplied software CD into your CD ROM drive 3 Double click the CD ROM icon that appears on your Mac desktop For Mac OS X 10 8 double click the CD ROM that appears on Finder 4 Double click the MAC_Installer folder Installer OS X icon 5 Click Continue 6 Read the license agreement and click Continue 7 Click Agree to agree to the license agreement 8 Click Install All components necess...

Page 173: ...twork Connected Machine 10 Select Configuration of Wireless network on the Printer Connection Type and click Continue 11 If Wireless Settings screen appears select Using a USB cable and click Next If the screen does not appear go to step 15 ...

Page 174: ... of its clients Encryption Select the encryption None WEP64 WEP128 TKIP AES TKIP AES Network Password Enter the encryption network password value Confirm Network Password Confirm the encryption network password value WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the access point has security enabled Enter the Ne...

Page 175: ...CD into your CD ROM drive 3 Double click the CD ROM icon that appears on your Mac desktop For Mac OS X 10 8 double click the CD ROM that appears on Finder 4 Double click the MAC_Installer folder Installer OS X icon 5 Click Continue 6 Read the license agreement and click Continue 7 Click Agree to agree to the license agreement 8 Click Install All components necessary for machine operations will be ...

Page 176: ...ars select Using a direct wireless connection and click Next If the screen does not appear go to step 13 If below screen appears press the WPS button from the control panel within 2 minutes 12 When the wireless network set up is completed click Next 13 After the installation is finished click Close ...

Page 177: ...oc network in Mac 1 Make sure that the machine is connected to your computer and powered on 2 Insert the supplied software CD into your CD ROM drive 3 Double click the CD ROM icon that appears on your Mac desktop For Mac OS X 10 8 double click the CD ROM that appears on Finder 4 Double click the MAC_Installer folder Installer OS X icon 5 Click Continue 6 Read the license agreement and click Contin...

Page 178: ...hentication is used A device that has a proper WEP key can access the network Encryption Select the encryption None WEP64 WEP128 Network Password Enter the encryption network password value Confirm Network Password Confirm the encryption network password value WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the ad...

Page 179: ...nt method is Static check if Static is shown in the Wireless Network Setting Confirm window If it shows DHCP click Change TCP IP to enter the IP address and other network configuration values for the machine For example If the computer s network information is shown as follows IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should be as shown below IP addre...

Page 180: ... a wireless network interface Network cable Printing a network configuration report You can identify the network settings of your machine by printing a network configuration report See Printing a network configuration report on page 147 IP setting using SetIP Program Windows This program is used to manually set the network IP address of your machine using its MAC address to communicate with the ma...

Page 181: ...6 Click Wireless Wizard Wizard will help you setup the wireless network configuration However if you want to set the wireless network directly select Custom 7 Select the one Network Name SSID in the list SSID SSID Service Set Identifier is a name that identifies a wireless network access points and wireless devices attempting to connect to a specific wireless network must use the same SSID The SSI...

Page 182: ...turn on off the Wi Fi from the machine s control panel using the Network menu 1 Check whether the network cable is connected to the machine If not connect the machine with a standard network cable 2 Start a web browser such as Internet Explorer Safari or Firefox and enter your machine s new IP address in the browser window For example 3 Click Login on the upper right of the SyncThru Web Service we...

Page 183: ... Wi Fi Direct is 3 Setting up Wi Fi Direct You can enable Wi Fi Direct feature by one of the following methods From the USB cable connected computer recommended After the driver installation is complete Samsung Easy Printer Manager can be used to change Wi Fi Direct settings Samsung Easy Printer Manager is Available for Windows and Mac OS users only From the Start menu select Programs or All Progr...

Page 184: ...t from SyncThru Web Service Access SyncThru Web Service select Settings Network Settings Wireless Wi Fi Direct Enable or disable Wi Fi Direct and set other options For Linux OS users Print an IP network configuration report to check the output see Printing a network configuration report on page 147 Access SyncThru Web Service select Settings Network Settings Wireless Wi Fi Direct Enable or disable...

Page 185: ... the configured security on your access point and machine Connecting Failure General Connection Error Your computer is not receiving a signal from your machine Check the USB cable and your machine s power Connecting Failure Connected Wired Network Your machine is connected with a wired network cable Remove the wired network cable from your machine Connecting Failure Assigning the IP address Cycle ...

Page 186: ...nformation report s If you want to use the software installation CD to change the port IP connect to a network printer Then reconnect the IP address For a Static network environment The machine uses the static address when the computer is configured to static address For example If the computer s network information is as shown below IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machi...

Page 187: ...nt You might not be able to connect to the network in the infrastructure environment where you need to type in a user s information before connecting to the access point or wireless router This machine only supports IEEE 802 11 b g n and Wi Fi Other wireless communication types e g Bluetooth are not supported When using the ad hoc mode in operating systems such as Windows Vista you might need to s...

Page 188: ... new driver or configuring network settings isn t necessary just simply install the Samsung Mobile Print application and it will automatically detect compatible Samsung printers Besides printing photos web pages and PDFs scanning is also supported If you have a Samsung multifunction scan any document into a JPG PDF or PNG format for quick and easy viewing on your mobile device 22 Downloading Samsu...

Page 189: ...d may differ 24 Requirements NFC and Wi Fi Direct enabled Mobile Print app installed cell phone with Android OS 4 0 or higher Only Android OS 4 1 or higher will automatically enable the Wi Fi Direct feature on your cell phone when you enable the NFC feature We recommend you to upgrade your cell phone to Android OS 4 1 or higher to use the NFC feature Wi Fi Direct feature enabled printer Wi Fi Dire...

Page 190: ...ung Mobile Print app download page Download the app and try again 3 Select the content you want to print If neccessary change the print option by pressing the 4 Tag the NFC antenna on your cell phone usually located on the back of the cell phone over the NFC tag on your printer Wait few seconds for the cell phone to connect to the printer For some cell phones NFC antenna might not be located at th...

Page 191: ... be located at the back of the cell phone Check the location of the NFC antenna on your cell phone before tagging If error message about changed PIN number appears enter a changed PIN number and press OK Follow the instruction on the app screen to update the PIN number If you do not have Samsung Mobile Print app installed on your cell phone it automatically connects to Samsung Mobile Print app dow...

Page 192: ...PIN number appears enter a changed PIN number and press OK Follow the instruction on the app screen to update the PIN number 6 The printer starts scanning the content The scanned data is saved on your cell phone If you want to continue scanning follow the instruction on the app screen 27 Registering Google Cloud Printer 1 Check that NFC and Wi Fi Direct features are enabled on your mobile device a...

Page 193: ... Download the app and try again 3 Select device status icon 4 Select Google Cloud Print Register Google Cloud Printer 5 Tag the NFC tag on your mobile device usually located on the back of the mobile device over the NFC tag on your printer Wait a few seconds for the mobile device to connect to the printer For some mobile devices NFC tag might not be located at the back of the mobile device Check t...

Page 194: ...Thru Web Service website 4 If it s your first time logging into SyncThru Web Service you need to log in as an administrator Type in the below default ID and Password We recommend you to change the default password for security reasons ID admin Password sec00000 5 When the Embedded Web Service window opens click Settings Network Settings 6 Click Raw TCP IP LPR IPP or mDNS You can enable the IPP pro...

Page 195: ...int 195 2 Using a Network Connected Machine Cancelling print job To cancel the printing job or view the print summary click the print center icon in multitasking area You can click cancel in the print center ...

Page 196: ...owser 2 Visit www google com 3 Sign in to the Google website with your Gmail address 4 Enter your printer s IP address in the address field and press the Enter key or click Go 5 Click Login in the upper right corner of the SyncThru Web Service website 6 If it s your first time logging into SyncThru Web Service you need to log in as an administrator Type in the below default ID and Password We reco...

Page 197: ...on on mobile device The following steps are an example of using the Google Docs app from Android mobile phone 1 Install the Cloud Print application on your mobile device If you do not have the application download it from the application store such as Android Market or App Store 2 Access the Google Docs application from your mobile device 3 Tap the option button of the document that you want to pr...

Page 198: ...Google Cloud Print 198 2 Using a Network Connected Machine 5 Select Print with Google Cloud Print 6 Click the Print button ...

Page 199: ... chapter explains how to browse the current status of your machine and the method of setting for advanced machine setup Before you begin reading a chapter 200 Print 201 Copy 202 Fax 205 Scan 209 System setup 211 Network setup 217 ...

Page 200: ...ps for using this chapter The control panel provides access to various menus to set up the machine or use the machine s functions These menus can be accessed by pressing Menu Some menus may not appear on the display depending on options or models If so it is not applicable to your machine For models that do not have the Menu on the control panel this feature is not applicable see Control panel ove...

Page 201: ...ent of color channels in color printing mode Also black text will be overprinted on other colors Document Type Improves the printing quality by selecting the document type for the current printing job Screen Affects the resolution and clarity of your color output Enhanced This mode will generate printouts with sharp texts and smooth graphic photo objects in the page Detailed This mode will generat...

Page 202: ...e Darkness Adjusts the brightness level to make a copy that is easier to read when the original contains faint markings and dark images see Darkness on page 60 Original Type Improves the copy quality by selecting the document type for the current copy job see Original on page 60 Layout Adjusts the layout format such as poster clone ID copy 2 4 up booklet etc Layout 2 up or Layout 4 up Reduces the ...

Page 203: ...kgd Prints an image without its background This copy feature removes the background color and can be helpful when copying an original containing color in the background such as a newspaper or a catalog Off Does not use this feature Auto Optimizes the background Enhance Lev 1 2 The higher the number is the more vivid the background is Erase Lev 1 4 The higher the number is the lighter the backgroun...

Page 204: ... Change Default Darkness Adjusts the brightness level to make a copy that is easier to read when the original contains faint markings and dark images see Darkness on page 60 Change Default Original Type Improves the copy quality by selecting the document type for the current copy job see Original on page 60 Change Default Adjust Bkgd Prints an image without its background This copy feature removes...

Page 205: ...x see Resolution on page 68 Original Size Sets the image size Multi Send Sends a fax to multiple destinations see Sending a fax to multiple destinations on page 66 You cannot send a color fax using this feature Delay Send Sets your machine to send a fax at a later time when you will not be present see Delaying a fax transmission on page 246 You cannot send a color fax using this feature Priority S...

Page 206: ...rved fax on page 247 Cancel Job Cancels the delayed fax job which is saved in memory see Canceling a reserved fax job on page 247 Item Description Item Description Redial Times Sets the number of redial attempts If you enter 0 the machine will not redial Redial Term Sets the time interval before automatic redialling Prefix Dial Sets a prefix of up to five digits This number dials before any automa...

Page 207: ...rom an extension phone plugged into the EXT socket on the back of the machine If you pick up the extension phone and hear fax tones enter the code It is preset to 9 at the factory Auto Reduction Automatically reduces an incoming fax page to fit the size of the paper loaded in the machine Discard Size Discards a specific length from the end of the received fax Junk Fax Setup Blocks any unwanted fax...

Page 208: ...ets the value or setting to the printer s out of box state Auto Report Sets the machine to print a report with detailed information about the previous 50 communication operations including time and dates Manual TX RX Setting this option to ON provides the ability to send or receive a fax while the line is busy You can select to send or receive a fax by either picking up the extension phone receive...

Page 209: ...on the control panel Item Description USB Feature Sets scan destination to a USB You scan the originals and save the scanned image to a USB device USB Feature Original Size Sets the image size USB Feature Original Type Sets the original document s type USB Feature Resolution Sets the image resolution USB Feature Color Mode Sets the color mode USB Feature File Format Sets the file format in which t...

Page 210: ...ge 32 To change the menu options In scan mode press Menu Scan Setup on the control panel C47x C47xW When the Scan to button s LED is on the machine is in scan mode C47xFW Press scan on the control panel Item Description Change Default Resets the value or setting to the printer s out of box state Change Default USB Default Resets the USB scan setting to the printer s out of box state ...

Page 211: ... hr Language Sets the language of the text that appears on the control panel display Power Save Sets how long the machine waits before going to power save mode When the machine does not receive data for an extended period of time power consumption is automatically lowered Auto Power Off Turns power off automatically when the machine has been in power save mode for the length of time set in Auto Po...

Page 212: ...es print quality according to the humidity in the environment Item Description Auto Continue Determine whether or not the machine continues printing when it detects the paper does not match the paper settings 30 Sec If a paper mismatch occurs an error message will display The machine waits for about 30 second then automatically clear the message and continue printing 0 Sec Even though a paper mism...

Page 213: ...rces and enables eco friendly printing Default Mode Select whether to turn the Eco mode on or off Onforce On Forced SetstheEcomodeon with password If a user wants to turn the Eco mode on off the user needs to enter the password Select Template Selects the eco template set from the SyncThru Web Service Item Description Item Description Paper Size Sets the paper size as A4 Letter or other paper size...

Page 214: ...nds when an error occurs or fax communication ends Speaker Turns on or off the sounds from the telephone line through the speaker such as a dial tone or a fax tone With this option set to Comm which means the speaker is on until the remote machine answers You can adjust the volume level using On Hook Dial You can adjust the speaker volume only when the telephone line is connected a Press fax on th...

Page 215: ...rt including the fax number the number of pages the elapsed time of the job the communication mode and the communication results for fax job Youcan set up your machine to automatically print a transmission confirmation report after each fax job Fax Sent Prints information on the faxes you have recently sent Fax Received Prints information on the faxes you have recently received Schedule Jobs Print...

Page 216: ...ows you to adjust the color setting such as contrast level color registration color density etc Custom Color adjusts contrast color by color Default optimizes colors automatically Print Density allows you to manually adjust the color contrast for each cartridge It is recommended to use the Default setting for best color quality Tone Adjust The machine calibrates the toner density of machine for th...

Page 217: ...Speed Configure the network transmission speed Wireless Selects this option to use the wireless network Clear Setting Reverts the network settings to the default values Reboot required Network Conf This list shows information on your machine s network connection and configuration Protocol Mgr You can activate or deactivate the following protocols Net Activate You can set whether to use Ethernet on...

Page 218: ...nP SSDP protocol Turn the power off and on after you change this option MDNS You have to enable this option to use MDNS Multicast Domain Name System protocol SetIP You have to enable this option to use SetIP protocol SLP You can configure SLP Service Location Protocol settings This protocol allows host applications to find services in a local area network without prior configuration Turn the power...

Page 219: ...es Altitude adjustment 220 Entering various characters 221 Setting up the fax address book 222 Printing features 225 Scan features 237 Fax features 245 The procedures in this chapter are mainly based on Windows 7 It may be necessary to press OK to navigate to lower level menus for some models ...

Page 220: ...u can set the altitude value from Device Settings in Samsung Easy Printer Manager program For Windows and Mac users you set from Samsung Easy Printer Manager Switch to advanced mode Device Settings See Device Settings on page 264 If your machine is connected to the network you can set the altitude via SyncThru Web Service see Using SyncThru Web Service on page 259 You can also set the altitude in ...

Page 221: ...o and finally 6 To find the letter that you want to enter see Keypad letters and numbers on page 221 You can enter a space by pressing 1 twice To delete the last digit or character press the left right or up down arrow button 2 Keypad letters and numbers Special character sets may differ from your machine depending on its options or the models Some of the follow key values may not appear depending...

Page 222: ... number you want and press OK 5 Press the Cancel or Stop Clear button to return to ready mode 4 Using speed dial numbers When you are prompted to enter a destination number while sending a fax enter the speed dial number at which you stored the number you want For a one digit 0 9 speed dial number press and hold the corresponding digit button on the number keypad for more than 2 seconds For a two ...

Page 223: ...umber you want and press OK 5 Select Yes when Add appears 6 Repeat step 3 to include other speed dial numbers into the group 7 When you have finished select No when Another No appears and press OK 8 Press Cancel or Stop Clear to return to ready mode 7 Editing group dial numbers 1 Select fax Address Book New Edit Group Dial on the control panel 2 Enter the group dial number you want to edit and pre...

Page 224: ... Search Dial Speed Dial or Group Dial on the control panel 2 Enter All or ID and press OK 3 Press the name and number or the keypad button labeled with the letter you want to search For example if you want to find the name MOBILE press the 6 button which is labeled with MNO 4 Press Cancel or Stop Clear to return to ready mode 9 Printing address book You can check your Address Book settings by prin...

Page 225: ...e 4 Select Printing preferences If Printing preferences has a you can select other printer drivers connected to the selected printer 5 Change the settings on each tab 6 Click OK If you want to change the settings for each print job change it in Printing Preferences 11 Setting your machine as a default machine 1 Click the Windows Start menu 2 Select Control Panel Devices and Printers 3 Select your ...

Page 226: ...samsung com find your product Support or downloads Printing to a file PRN You will sometimes need to save the print data as a file 1 Check the Print to file box in the Print window 2 Click Print 3 Type in the destination path and the file name and then click OK For example c Temp file name If you type in only the file name the file is automatically saved in My Documents Documents and Settings or U...

Page 227: ...w may differ depending on the machine in use Some menus may not appear on the display depending on options or models If so it is not applicable to your machine Select the Help menu or click the button from the window or press F1 on your keyboard and click on any option you want to know about see Using help on page 56 Item Description Multiple Pages per Side Selects the number of pages to print on ...

Page 228: ...gether Booklet Printing Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet This option is available only when you use the PCL SPL printer driver This option is not available when you use XPS driver The Booklet Printing option is not available for all paper sizes Select the available paper Size op...

Page 229: ...omplete the printing job manually The machine prints every other page of the document first After that a message appears on your computer Skip Blank Pages feature does not work when you select the duplex option None Disables this feature Long Edge This option is the conventional layout used in bookbinding Short Edge This option is the conventional layout used in calendars Paper Options Changes the...

Page 230: ...eview window Watermark Editing a watermark a To change the print settings from your software application access Printing Preferences b Click the Advanced tab select Edit from the Watermark drop down list The Edit Watermarks window appears c Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options d Click Update to save the changes e Click ...

Page 231: ...use a page overlay you must create a new page overlay containing your logo or image The overlay document size must be the same as the document you print with the overlay Do not create an overlay with a watermark The resolution of the overlay document must be the same as that of the document you will print with the overlay Overlay Creating a new page overlay a To save the document as an overlay acc...

Page 232: ...verlay List box d If necessary check Confirm Page Overlay When Printing box If this box is checked a message window appears each time you submit a document for printing asking you to confirm printing an overlay on your document If this box is not checked and an overlay has been selected the overlay automatically prints with your document e Click OK or Print until you exit the Print window Overlay ...

Page 233: ...int Changing printer settings You can use advanced printing features when using your machine Open an application and select Print from the File menu The machine name which appears in the printer properties window may differ depending on the machine in use Except for the name the composition of the printer properties window is similar to the following Printing multiple pages on one sheet You can pr...

Page 234: ... calendars 1 From your Mac application select Print from the File menu 2 Select Layout from the drop down list under Orientation 3 Select a binding orientation from the Two Sided option 4 Select the other options to use 5 Click Print and the machine prints on both sides of the paper If you print more than 2 copies the first copy and the second copy might print on the same sheet of paper Avoid prin...

Page 235: ...ck Apply 4 Open the File menu and click Print 5 Select your machine to print 6 Choose the number of copies and indicate which pages to print 7 Change other printing options in each tab if necessary 8 Click Print Automatic duplex printing may not be available depending on models You can alternatively use the lpr printing system or other applications for odd even printing see Features by model on pa...

Page 236: ... displays on the printer list in Printers configuration Connection Allowsyoutovieworselectanotherport Ifyouchange the machine port from USB to parallel or vice versa while in use you must re configure the machine port in this tab Driver Allows you to view or select another machine driver By clicking Options you can set the default device options Jobs Shows the list of print jobs Click Cancel job t...

Page 237: ...ata will be stored in the connected computers My Documents folder see Basic Scanning on page 64 TWAIN TWAIN is the one of the preset imaging applications Scanning an image launches the selected application enabling you to control the scanning process This feature can be used via the local connection or the network connection see Scanning from image editing program on page 240 Samsung Easy Document...

Page 238: ...tware CD since the printer driver includes the scan program see Installing the driver locally on page 29 1 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 49 2 Select Scan Scan to PC Network PC on the control panel If you see Not Available message check the port connection 3 Select your registered computer...

Page 239: ...he WSD compliant computer The following installation steps are based on Windows 7 computer Installing a WSD Printer Driver 1 SelectStart Control Panel Devices and Printers Add a printer 2 Click Add a network wireless or Bluetooth printer from the wizard 3 In the printers list select the one you want to use and then click Next The IP address for WSD printer is http IP address ws example http 111 11...

Page 240: ...ion such as Adobe Photoshop 4 Click File Import and select the scanner device 5 Set the scan options 6 Scan and save your scanned image 20 Scanning using the WIA driver Your machine supports the Windows Image Acquisition WIA driver for scanning images WIA is one of the standard components provided by Microsoft Windows 7 and works with digital cameras and scanners Unlike the TWAIN driver the WIA dr...

Page 241: ...ftware see Using Samsung Easy Document Creator on page 265 1 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 49 2 From the Start menu select Programs or All Programs 3 Click Samsung Printers and start Samsung Easy Document Creator Click Scan from the home screen 4 Select the type of scanning or a favorites...

Page 242: ...d save your scanned image If scanning does not operate in Image Capture update Mac OS to the latest version Scanning from network connected machine Network or wireless model only see Features by model on page 7 1 Make sure that your machine is connected to a network 2 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading original...

Page 243: ...ions folder Samsung folder Samsung Scan Assistant 23 Linux scanning Scanning 1 Make sure that the machine is connected to your computer and powered on 2 Double click the Unified Driver Configurator on your desktop 3 Click the button to switch to Scanners Configuration 4 Select the scanner on the list 5 Click Properties 6 Place a single document face down on the document glass or load the documents...

Page 244: ...the image area to be scanned in the Preview Pane 10 Select the option you want 11 Scan and save your scanned image For later use you can save as your scan settings and add it to the Job Type drop down list Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image ...

Page 245: ...l panel 2 Select Redial Times or Redial Term you want 3 Select the option you want 25 Redialing the fax number 1 Press Redial Pause button on the control panel 2 Select the fax number you want Ten recently sent fax numbers with ten received Caller IDs are shown 3 When an original is loaded in the document feeder the machine automatically begins to send If an original is placed on the scanner glass...

Page 246: ...displayed It may look slightly different depending on your application 3 Select Samsung Network PC Fax from the Print window 4 Click Print or OK 5 Enter the recipients numbers and select the option Select the Help menu from the window and click on any option you want to know about 6 Click Send 28 Delaying a fax transmission You can set your machine to send a fax at a later time when you will not b...

Page 247: ...u can check the list of delayed fax jobs Press Menu System Setup Report Schedule Jobs on the control panel Adding documents to a reserved fax 1 Place a single document face down on the document glass or load the documents face up into the document feeder 2 Press fax Menu Fax Feature Add Page on the control panel 3 Select the fax job and press OK When you have finished select No when Another Page a...

Page 248: ...When you have finished select No when Another Page appears The machine starts to scan and send a fax to destinations 30 Forwarding a sent fax to another destination You can set the machine to forward the received or sent fax to other destination by a fax If you are out of office but have to receive the fax this feature may be useful 1 Place a single document face down on the document glass or load...

Page 249: ...ss OK 4 Press Cancel or Stop Clear to return to ready mode Subsequent sent faxes will be forwarded to the specified fax machine 32 Receiving a fax in the computer Thisfeature may notbe available depending on model oroptionalgoods see Features by model on page 7 To use this feature set the option on the control panel Press fax Menu Fax Feature Rcv Forward Forward to PC Forward the control panel 1 O...

Page 250: ...ed to your machine Your machine answers an incoming call and the caller can leave a message on the answering machine If the fax machine senses a fax tone on the line the machine automatically switches to Fax mode to receive the fax To use the Ans Fax mode attach an answering machine to the EXT socket on the back of your machine DRPD You can receive a call using the Distinctive Ring Pattern Detecti...

Page 251: ...going message from the answering machine will interrupt your phone conversation 36 Receiving faxes with an extension telephone When you are using an extension telephone connected to the EXT socket you can receive a fax from someone you are talking to on the extension telephone without going to the fax machine When you receive a call on the extension phone and hear fax tones press the keys 9 on the...

Page 252: ...fy that the machine answers with a fax tone Then have a call placed to a different number assigned to that same line to be sure the call is forwarded to the extension telephone or answering machine plugged into the EXT socket 38 Receiving in secure receiving mode This feature may not be available depending on model or optional goods see Features by model on page 7 You may need to prevent your rece...

Page 253: ... as soon as you finish copying or printing the machine automatically prints the fax If fax is received and being printed other copy and print jobs cannot be processed at the same time 40 Printing sent fax report automatically You can set the machine to print a report with detailed information about the previous 50 communication operations including time and dates 1 Press fax Menu Fax Setup Auto Re...

Page 254: ... your machine Easy Capture Manager 255 Samsung Easy Color Manager 256 Samsung AnyWeb Print 257 Easy Eco Driver 258 Using SyncThru Web Service 259 Using Samsung Easy Printer Manager 262 Using Samsung Easy Document Creator 265 Using Samsung Printer Status 266 Using the Linux Unified Driver Configurator 268 ...

Page 255: ...nding on model or optional goods see Software on page 8 Available for Windows OS users only see Software on page 8 Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyborad Now you can easily print your captured screen as captured or edited ...

Page 256: ...a profile and can be used from the driver or from inside of the machine This feature may not be available depending on model or optional goods see Software on page 8 Available for Windows and Mac OS users only see Software on page 8 Helps Samsung color laser printer users to adjust color as they like Download the software from the Samsung website then unpack and install it http www samsung com fin...

Page 257: ... 8 Available for Windows and Mac OS users only see Software on page 8 This tool helps you screen capture preview scrap and print Windows Internet Explorer pages more easily than when you use an ordinary program Download the software from the Samsung website then unpack and install it http www samsung com find your product Support or Downloads ...

Page 258: ...rs only How to use 1 Open a document to print 2 Open printing preference window see Opening printing preferences on page 55 3 From the Favorites tab select Eco Printing Preview 4 Click OK Print in the window A preview window appears 5 Select the options you want to apply to the document You can see the preview of the applied features 6 Click Print If you want to run Easy Eco Driver every time you ...

Page 259: ...x xxx xxx xxx in the address field and press the Enter key or click Go 2 Your machine s embedded website opens Logging into SyncThru Web Service Before configuring options in SyncThru Web Service you need to log in as an administrator You can still use SyncThru Web Service without logging in but you won t have access to Settings tab and Security tab 1 Click Login on the upper right of the SyncThru...

Page 260: ...ed by your machine and network You need to log in as an administrator to view this tab Machine Settings tab Sets options provided by your machine Network Settings tab Shows options for the network environment Sets options such as TCP IP and network protocols Security tab This tab allows you to set system and network security information You need to log in as an administrator to view this tab Syste...

Page 261: ...options or models If so it is not applicable to your machine 1 Start a web browser such as Internet Explorer from Windows Enter the machine IP address http xxx xxx xxx xxx in the address field and press the Enter key or click Go 2 Your machine s embedded website opens 3 From the Security tab select System Security System Administrator 4 Enter the name of the administrator phone number location and...

Page 262: ...our Samsung machine Samsung Easy Printer Manager provides two different user interfaces for the user to choose from the basic user interface and the advanced user interface Switching between the two interfaces is easy just click a button 4 Understanding Samsung Easy Printer Manager To open the program For Windows Select Start Programs or All Programs Samsung Printers Samsung Easy Printer Manager F...

Page 263: ...r changing to the advanced settings preference help and about The button is used to change the user interface to the advanced settings userinterface see Advanced settings user interface overview on page 264 4 Quick links Displays Quick links to machine specific functions This section also includes links to applications in the advanced settings If you connect your machine to a network the SyncThru ...

Page 264: ... Activation Determines whether or not scanning is enabled on the device Basic tab Contains settings related to general scan and device settings Image tab Contains settings related to image altering Fax to PC Settings This menu includes settings related to the basic fax functionality of the selected device Disable If Disable is On incoming faxes will not be received on this device Enable Fax Receiv...

Page 265: ...s features below Image Scanning Use for scanning single or mulitple pictures Document Scanning Use for scanning documents with text or text and images Text Converting Use for scanning documents that need to be saved in an editable text format Book Scanning Use for scanning books with the flatbed scanner SNS Upload Provides an easy and quick way to upload scanned image or existing images to a varie...

Page 266: ...ed automatically when you install the machine software You can also launch Samsung Printer Status manually Go to the Printing Preferences click the Basic tab Printer Status button These icons appear on the Windows task bar Icon Mean Description Normal The machine is in ready mode and experiencing no errors or warnings Warning The machine is in a state where an error might occur in the future For e...

Page 267: ...upplies You can order replacement toner cartridge s from online 4 User s Guide You can view the online User s Guide This button opens the Troubleshooting Guidewhenanerroroccurs Youcandirectly open the troubleshooting section in the user s guide 5 Close Close the window ...

Page 268: ...iver Configurator icon will automatically be created on your desktop 7 Opening Unified Driver Configurator 1 Double click the Unified Driver Configurator on the desktop You can also click the Startup Menu icon and select Samsung Unified Driver Unified Driver Configurator 2 Click each button on the left to switch to the corresponding configuration window 1 Printer Configuration 2 Port Configuration...

Page 269: ...rol buttons are as follows Refresh Renews the available machines list Add Printer Allows you to add a new machine Remove Printer Removes the selected machine Set as Default Sets the current selected machine as a default machine Stop Start Stops starts the machine Test Allows you to print a test page to ensure the machine is working properly Properties Allows you to view and change the printer s pr...

Page 270: ...configuration In this window you can view the list of available ports check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason Refresh Renews the available ports list 1 Shows all of the machine classes 2 Shows the status of the class and the number of machines in the class 1 Switches to Ports configuration 2 Shows all of ...

Page 271: ...Using the Linux Unified Driver Configurator 271 5 Useful Management Tools Release port Releases the selected port ...

Page 272: ...nnecting problems 274 Printing problems 275 Printing quality problems 279 Copying problems 287 Scanning problems 288 Faxing problems 289 Operating system problems 291 For errors that occur during the wireless software installation and settings refer to the troubleshotting section in the wireless setting chapter see Troubleshooting on page 185 ...

Page 273: ...per does not feed into the machine Remove any obstructions from inside the machine Paper has not been loaded correctly Remove paper from the tray and reload it correctly There is too much paper in the tray Remove excess paper from the tray The paper is too thick Use only paper that meets the specifications required by the machine The paper keeps jamming There is too much paper in the tray Remove e...

Page 274: ...lems Condition Suggested solutions The machine is not receiving power or the connection cable between the computer and the machine is not connected properly Connect the machine to the electricity supply first If the machine has a Power Wakeup button on the control press it Disconnect the machine s cable and reconnect it ...

Page 275: ...stall the toner cartridge see Replacing the toner cartridge on page 82 Make sure the protect cover and sheets are removed from the toner cartridge see Replacing the toner cartridge on page 82 If a system error occurs contact your service representative Theconnection cablebetweenthecomputerand the machine is not connected properly Disconnect the machine cable and reconnect it see Rear view on page ...

Page 276: ...nting preferences on page 55 Select the correct paper source See the printer driver help screen see Using help on page 56 A print job is extremely slow The job may be very complex Reduce the complexity of the page or try adjusting the print quality settings Half the page is blank The page orientation setting may be incorrect Change the page orientation in your application see Opening printing pref...

Page 277: ...t contain blank pages Some parts such as the controller or the board may be defective Contact a service representative The machine does not print PDF files correctly Some parts of graphics text or illustrations are missing Incompatibility between the PDF file and the Acrobat products Printing the PDF file as an image may enable the file to print Turn on Print As Image from the Acrobat printing opt...

Page 278: ...paper size in the Custom in Paper tab in Printing Preferences see Opening printing preferences on page 55 The printed billing paper is curled The paper type setting does not match Change the printer option and try again Go to Printing Preferences click Paper tab and set type to Thick see Opening printing preferences on page 55 Condition Possible cause Suggested solutions ...

Page 279: ...oo moist or rough If the entire page is light the print resolution setting is too low or the toner save mode is on Adjust the print resolution and turn the toner save mode off See the help screen of the printer driver A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning Clean the inside of your machine see Cleaning the machine on page 90 The surface of the...

Page 280: ... some areas to reject toner Try a different kind or brand of paper Change the printer option and try again Go to Printing Preferences click the Paper tab and set type to Thick see Opening printing preferences on page 55 If these steps do not correct the problem contact a service representative White Spots If white spots appear on the page The paper is too rough and a lot of dirt from paper falls t...

Page 281: ...roblem contact a service representative Black or color background If the amount of background shading becomes unacceptable Change to a lighter weight paper Check the environmental conditions very dry conditions or a high level of humidity higher than 80 RH can increase the amount of background shading Remove the old imaging unit and install a new one see Replacing the imaging unit on page 86 Thoro...

Page 282: ...rb too much moisture If background scatter covers the entire surface area of a printed page adjust the print resolution through your software application or in Printing Preferences see Opening printing preferences on page 55 Ensure the correct paper type is selected For example If Thicker Paper is selected but Plain Paper actually used an overcharging can occur causing this copy quality problem If...

Page 283: ...properly Check the paper type and quality Ensure that the guides are not too tight or too loose against the paper stack Curl or wave Ensure that the paper is loaded properly Check the paper type and quality Both high temperature and humidity can cause paper curl Turn the stack of paper over in the tray Also try rotating the paper 180 in the tray Condition Suggested solutions A a B b C A a B b C A ...

Page 284: ...outs are dirty Check for leaking toner Clean the inside of the machine see Cleaning the machine on page 90 Solid color or black pages The imaging unit may not be installed properly Remove the imaging unit and reinsert it The imaging unit may be defective Remove the imaging unit and install a new one see Replacing the imaging unit on page 86 The machine may require repairing Contact a service repre...

Page 285: ...s within parts of characters that should be solid black You may be printing on the wrong surface of the paper Remove the paper and turn it around The paper may not meet paper specifications Horizontal stripes If horizontally aligned black streaks or smears appear The imaging unit may be installed improperly Remove the imaging unit and reinsert it The imaging unit may be defective Remove the imagin...

Page 286: ...Preferences click the Paper tab and set type to Thin see Opening printing preferences on page 55 An unknown image repetitively appears on a few sheets Loose toner Light print or contamination occurs Your machine is probably being used at an altitude of 1 000 m 3 281 ft or above The high altitude may affect the print quality such as loose toner or light imaging Change the altitude setting for your ...

Page 287: ...is face down on the scanner glass or face up in the document feeder If these steps do not correct the problem contact a service representative Image rubs off the copy easily Replace the paper in the tray with paper from a new package In high humidity areas do not leave paper in the machine for extended periods of time Frequent copy paper jams occur Fan the paper then turn it over in the tray Repla...

Page 288: ...ng sent to the correct port for example USB001 The unit scans very slowly Check if the machine is printing received data If so scan the document after the received data has been printed Graphics are scanned more slowly than text Message appears on your computer screen Device can t be set to the H W mode you want Port is being used by another program Port is disabled Scanner is busy receiving or pr...

Page 289: ...k or thin Make sure that the document feeder is firmly closed The document feeder rubber pad may need to be replaced Contact a service representative see Available maintenance parts on page 77 Faxes are not received automatically The receiving mode should be set to fax see Changing the receive modes on page 250 Make sure that there is paper in the tray see Print media specifications on page 117 Ch...

Page 290: ...paper or cannot answer incoming calls Speak with the other machine operator and ask them to solve the problem on their side Faxes do not store in memory There may not be enough memory space to store the fax If the display indicating the memory status shows delete any faxes you no longer need from the memory and then try to store the fax again Call for service Blank areas appear at the bottom of ea...

Page 291: ... software from the startup group then restart Windows Reinstall the printer driver General Protection Fault Exception OE Spool 32 or Illegal Operation messages appear Close all other applications reboot Windows and try printing again Fail To Print A printer timeout error occurred message appear These messages may appear during printing Just keep waiting until the machine finishes printing If the m...

Page 292: ... may enable the file to print Turn on Print As Image from the Acrobat printing options It will take longer to print when you print a PDF file as an image Some letters are not displayed normally during cover page printing Mac OS cannot create the font while printing the cover page The English alphabet and numbers are displayed normally on the cover page When printing a document in Mac with Acrobat ...

Page 293: ...cript until GNU Ghostscript version 7 05 when the base color space of the document is indexed color space and it is converted through CIE color space Because Postscript uses CIE color space for Color Matching System you should upgrade Ghostscript on your system to at least GNU Ghostscript version 7 06 or later You can find recent Ghostscript versions at www ghostscript com Some color images come o...

Page 294: ...in your system Open Unified Linux Driver configurator switch to Scanners configuration then press Drivers Make sure that driver with a name corresponding to your machine s name is listed in the window Ensure the port is not busy Since functional components of machine printer and scanner share the same I O interface port the situation of simultaneous access of different user applications to the sam...

Page 295: ...ror report prints The print job was too complex You might need to reduce the complexity of the page or install more memory A PostScript error page prints The print job may not be PostScript Make sure that the print job is a PostScript job Check to see whether the software application expected a setup or PostScript header file to be sent to the machine The optional tray is not selected in the drive...

Page 296: ...r the network 301 Installing the driver over the wireless network 303 Uninstalling the driver 305 Using Samsung Printer Experience 306 Accessing management tools 313 Installing accessories 314 Troubleshooting 315 The screen may appear somewhat different depending on the model or interface in use Since this guide has been prepared based on Windows 8 some of the instructions may differ depending on ...

Page 297: ...297 Quick Guide for Windows 8 User Understanding the screen Windows 8 provides both the new Start screen mode and the Desktop screen mode of the existing OS Start Screen Desktop Screen ...

Page 298: ...irements Operating system Requirement recommended CPU RAM Free HDD Space Windows 8 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Support for DirectX 9 graphics with 128 MB memory to enable the Aero theme DVD R W Drive ...

Page 299: ... not installed If you want to use the V4 driver in the Desktop screen you can download from the Samsung website www samsung com find your product Support or downloads 1 From the Start Screen 1 Make sure that your computer is connected to the Internet and powered on 2 Make sure that the machine is powered on 3 Connect the computer and the machine with a USB cable The driver is automatically install...

Page 300: ...indow does not appear from Charms select Search Apps and search for Run Type in X Setup exe replacing X with the letter that represents your CD ROM drive and click OK If Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe 2 Review and accept the installation agreements in the installation window Then click Next 3 Select USB on the Printer Conne...

Page 301: ...our product Support or downloads 3 From the Start Screen 1 Make sure that the machine is connected to the network and powered on Also your machine s IP address should have been set see Setting IP address on page 147 2 From Charms select Settings Change PC settings Devices 3 Click Add a device Discovered machines will be shown on the screen 4 Click the model name or host name you wish to use You ca...

Page 302: ...on page 147 2 Insert the supplied software CD into your CD ROM drive If the installation window does not appear from Charms select Search Apps and search for Run Type in X Setup exe replacing X with the letter that represents your CD ROM drive and click OK If Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe 3 Review and accept the installati...

Page 303: ...from the machine s control panel see Wireless network setup on page 158 5 From the Start Screen 1 After completing the wireless network connection you need to install a machine driver to print from an application 2 From Charms select Settings Change PC settings Devices 3 Click Add a device Discovered machines will be shown on the screen 4 Click the model name or host name you wish to use You can p...

Page 304: ...on window does not appear from Charms select Search Apps and search for Run Type in X Setup exe replacing X with the letter that represents your CD ROM drive and click OK If Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe 3 Review and accept the installation agreements in the installation window Then click Next 4 Follow the instructions in ...

Page 305: ...tile unintstall from the desktop screen mode see From the Desktop Screen on page 305 If you want to uninstall Samsung s printer management tools from the Start screen right click the app Uninstall right click the program you want to delete Uninstall and follow the instruction in the window 8 From the Desktop Screen 1 From Charms select Search Apps 2 Search and click Control Panel 3 Click Programs ...

Page 306: ...loaded from the Windows Store if the machine is connected to a computer with an Internet connection 9 Understanding the Samsung Printer Experience To open the application From the Start screen select the SamsungPrinterExperience tile TheSamsungPrinterExperienceinterfacecomprisesvarioususefulfeaturesas described in the following table The screenshot may differ depending on the model you are using 1...

Page 307: ...n error occurs You can directly open the troubleshooting section in the user s guide 3 Order Supplies Click on this button to order replacement toner cartridges online You need to be connected to the Internet to use this feature 4 Visit Samsung Links to Samsung printer website You need to be connected to the Internet to use this feature 5 Printer Settings You can configure various machine settings...

Page 308: ...ve Printer 3 Select the printer you want to delete 4 Click Yes You can see that the deleted printer is removed from the screen 11 Printing from Windows 8 This section explains common printing tasks from the Start screen Basic printing 1 Open the document to print 2 From the Charms select Devices 3 Select your printer from the list 4 Select the printer settings such as the number of copies and orie...

Page 309: ...ess this window by simply double clicking the machine icon in the Windows task bar You can also cancel the current job by pressing Cancel or Stop Clear button on the control panel Opening more settings The screen may appear somewhat different depending on the model or options You can set up more printing parameters 1 Open the document you want to print 2 From the Charms select Devices 3 Select you...

Page 310: ...inting settings such as copies orientation and document type Eco settings This option allows you to choose multiple pages per side to save media Advanced tab Paper settings This option allows you to set the basic paper handling specifications Layout settings This option allows you to set the various ways to layout your documents ...

Page 311: ... printing confidential documents You need to enter a password to print using it Using the sharing feature Samsung Printer Experience allows you to print from other applications installed on the computer using the sharing feature This feature is only available for printing jpeg bmp tiff gif and png file formats 1 Select the content you want to print from other application 2 From the Charms select S...

Page 312: ... quick scanning 1 Place a single document face down on the document glass or load the documents face up into the document feeder 2 Click the Samsung Printer Experience tile on the Start screen 3 Click Scan 4 Set up the scanning parameters such as image type document size and resolution 5 Click Prescan to check the image 6 Adjust the prescanned image with scanning operation functions such as rotate...

Page 313: ...tool refer to Useful Management Tools on page 254 1 From the Charms select Search Apps 2 Find Samsung Printers 3 Under Samsung Printers you can see installed management tools 4 Click the management tool you want to use After installing the driver for some management tools you can access them directly from the Start screen by clicking on the corresponding tile ...

Page 314: ...s in Device Settings to use 1 From the Charms select Search Settings 2 Search for Devices and Printers 3 Right click on your printer icon and select Printer properties If Printer properties item has a mark you can select other printer drivers connected with the selected printer 4 Select Device Settings The Printer properties window may differ depending on the driver or operating system you are usi...

Page 315: ...ot installed Download the app from the Windows Store and install it Machine information is not displayed when you click the device in the Devices and Printers Check the Printer properties Click the Ports tab Control Panel Devices and Printers Right click on your printer icon and select Printer properties If the port is set to File or LPT uncheck them and select TCP IP USB or WSD ...

Page 316: ... 8000 4726 www samsung com ae support English www samsung com ae_ar support Arabic BELARUS 810 800 500 55 500 www samsung com support BANGLADESH 09612300300 www samsung com in support BELGIUM 02 201 24 18 www samsung com be support Dutch www samsung com be_fr support French BOLIVIA 800 10 7260 HHP 4828210 www samsung com cl support BOSNIA 051 331 999 www samsung com support BOTSWANA 8007260000 www...

Page 317: ...g com latin_en support English CROATIA 072 726 786 www samsung com hr support Cote D Ivoire 8000 0077 www samsung com africa_fr support Country Region Customer Care Center WebSite CYPRUS 80094000onlyfromlandline toll free www samsung com gr support CZECH 800 SAMSUNG 800 726786 www samsung com cz support DENMARK 70 70 19 70 www samsung com dk support DOMINICA 1 800 751 2676 www samsung com latin su...

Page 318: ...nruf www samsung com de support GEORGIA 0 800 555 555 www samsung com support Country Region Customer Care Center WebSite GHANA 0800 10077 0302 200077 www samsung com africa_en support GREECE 80111 SAMSUNG 80111 726 7864 only from land line 30 210 6897691 from mobile and land line www samsung com gr support GUATEMALA 1 800 299 0013 1 800 299 0033 www samsung com latin support Spanish www samsung c...

Page 319: ...0 22273 06 5777444 www samsung com levant support English KAZAKHSTAN 8 10 800 500 55 500 GSM 7799 VIP care 7700 www samsung com support Country Region Customer Care Center WebSite KENYA 0800 545 545 www samsung com support KUWAIT 183 CALL 183 2255 www samsung com ae support English www samsung com ae_ar support Arabic KYRGYZSTAN 8 10 800 500 55 500 www samsung com kz_ru support LATVIA 8000 7267 ww...

Page 320: ...ica_en support NETHERLANDS 0900 SAMSUNG 0900 7267864 0 10 Min www samsung com nl support NEW ZEALAND 0800 726 786 www samsung com nz support Country Region Customer Care Center WebSite NICARAGUA 001 800 5077267 www samsung com latin support Spanish www samsung com latin_en support English NORWAY 815 56480 www samsung com no support OMAN 800 SAMSUNG 800 726 7864 www samsung com ae support English w...

Page 321: ...sung com pl support PORTUGAL 808 20 7267 www samsung com pt support Country Region Customer Care Center WebSite PUERTO RICO 1 800 682 3180 www samsung com latin support Spanish www samsung com latin_en support English QATAR 800 CALL 800 2255 www samsung com ae support English www samsung com ae_ar support Arabic RWANDA 9999 www samsung com support ROMANIA 08008 726 78 64 08008 SAMSUNG Apel GRATUIT...

Page 322: ... 7864 SAMSUNG www samsung com se support SWITZERLAND 0800 726 78 64 0800 SAMSUNG www samsung com ch support German www samsung com ch_fr support French Country Region Customer Care Center WebSite SYRIA 18252273 www samsung com levant support English TADJIKISTAN 8 10 800 500 55 500 www samsung com support TAIWAN 0800 329999 www samsung com tw support TANZANIA 0800 755 755 www samsung com support TH...

Page 323: ...samsung com us support UGANDA 0800 300 300 www samsung com support UKRAINE 0 800 502 000 www samsung com ua support Ukrainian www samsung com ua_ru support Russian URUGUAY 000 405 437 33 www samsung com latin support Spanish www samsung com latin_en support English Country Region Customer Care Center WebSite UZBEKISTAN 8 10 800 500 55 500 www samsung com support VENEZUELA 0 800 SAMSUNG 726 7864 ww...

Page 324: ...orks WLAN and acts as a central transmitter and receiver of WLAN radio signals ADF An Automatic Document Feeder ADF is a scanning unit that will automatically feedanoriginalsheetofpapersothatthemachinecanscansomeamountofthe paper at once AppleTalk AppleTalk is a proprietary suite of protocols developed by Apple Inc for computer networking It was included in the original Mac 1984 and is now depreca...

Page 325: ...at typically vertical area where control or monitoring instruments are displayed They are typically found in front of the machine Coverage It is the printing term used for a toner usage measurement on printing For example 5 coveragemeansthatanA4sidedpaperhasabout 5 imageortext on it So if the paper or original has complicated images or lots of text on it the coverage will be higher and at the same...

Page 326: ...runs back and forth on the page and prints by impact striking an ink soaked cloth ribbon against the paper much like a typewriter DPI Dots Per Inch DPI is a measurement of resolution that is used for scanning and printing Generally higher DPI results in a higher resolution more visible detail in the image and a larger file size DRPD Distinctive Ring Pattern Detection Distinctive Ring is a telephon...

Page 327: ... control MAC data link layer of the OSI model Ethernet is mostlystandardizedasIEEE 802 3 It has become the most widespread LAN technology in use during the 1990s to the present EtherTalk A suite of protocols developed by Apple Computer for computer networking It was included in the original Mac 1984 and is now deprecated by Apple in favor of TCP IP networking FDI Foreign Device Interface FDI is a ...

Page 328: ...dly rotating platters with magnetic surfaces IEEE The Institute of Electrical and Electronics Engineers IEEE is an international non profit professional organization for the advancement of technology related to electricity IEEE 1284 The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers IEEE The term 1284 B refers to a specific connector type on the ...

Page 329: ...nce exceeds that of TCP IP on a LAN ISO The International Organization for Standardization ISO is an international standard setting body composed of representatives from national standards bodies It produces world wide industrial and commercial standards ITU T The International Telecommunication Union is an international organization established to standardize and regulate international radio and ...

Page 330: ...ing functionality in one physical body so as to have a printer a copier a fax a scanner and etc MH Modified Huffman MH is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU T T 4 MH is a codebook based run length encoding scheme optimized to efficiently compress white space As most faxes consist most...

Page 331: ...s but which is not itself copied or derived from something else OSI Open Systems Interconnection OSI is a model developed by the International Organization for Standardization ISO for communications OSI offers a standard modular approach to network design that divides the required set of complexfunctionsintomanageable self contained functionallayers Thelayers are from top to bottom Application Pre...

Page 332: ...teract with the device driver using standard input output system calls which simplifies many tasks Protocol A convention or standard that controls or enables the connection communication and data transfer between two computing endpoints PS See PostScript PSTN The Public Switched Telephone Network PSTN is the network of the world s public circuit switched telephone networks which on industrial prem...

Page 333: ... address and which part is the host address TCP IP The Transmission Control Protocol TCP and the Internet Protocol IP the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run TCR Transmission Confirmation Report TCR provides details of each transmission such as job status transmission result and number of pages sent This report ca...

Page 334: ...t USB is designed to concurrently connect a single computer USB port to multiple peripherals Watermark A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light Watermarks were first introduced in Bologna Italy in 1282 they have been used by papermakers to identify their product and also on postage stamps currency and other government documents t...

Page 335: ...vanced security WPS The Wi Fi Protected Setup WPS is a standard for establishing a wireless home network If your wireless access point supports WPS you can configure the wireless network connection easily without a computer XPS XML Paper Specification XPS is a specification for a Page Description Language PDL and a new document format which has benefits for portable document and electronic documen...

Page 336: ...ent creator 265 e book conversion 265 eco printing 57 entering character 221 error message 108 F favorites settings for printing 56 fax adding documents to a reserved fax 247 245 canceling a reserved fax job 247 250 delaying a fax transmission 246 forwarding a received fax to another destination 249 248 general setup 205 Printing sent fax report automatically 253 receiving a fax in the computer 24...

Page 337: ...media 45 loading originals 49 M Mac common Mac problems 292 driver installation for network connected 152 141 142 printing 233 scanning 242 121 using SetIP 148 mac scanning 242 machine information 202 203 205 210 215 machine setup machine status 202 203 205 210 215 maintenance parts 77 menu overview 32 multi purpose tray using special media 45 N network driver installation Linux 153 Mac 152 Window...

Page 338: ...document Linux 235 Mac 233 printing feature 225 problem operating system problems 291 problems copying problems 287 faxing problems 289 paper feeding problems 273 274 275 279 scanning problems 288 R rear view 23 regulatiory information 124 reports machine information 202 205 206 207 211 212 215 resolution faxing 68 S safety information 14 symbols 14 samsung printer experience 306 Samsung Printer S...

Page 339: ... and type 47 troubleshooting 315 U understanding the status LED 106 Unix system requirements 122 USB cable driver installation 29 30 141 143 142 144 USB flash memory managing 72 printing 71 scanning 70 using help 56 234 W watermark create 230 delete 230 edit 230 Windows common Windows problems 291 driver installation for network connected 150 29 30 301 299 303 system requirements 120 using SetIP 1...

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