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Solve problems
Help and personal needs
To save the time and expense of an unnecessary service
call, perform the simple checks in this section before
contacting a service professional.
When you switch on your phone, the
following messages may appear:
“Please insert SIM card”
• Be sure that the SIM card is correctly installed.
“Phone lock”
• The automatic locking function has been
enabled. You must enter the phone’s password
before you can use the phone.
“Enter PIN”
• You are using your phone for the first time. You
must enter the PIN supplied with the SIM card.
• The PIN Check feature is enabled. Every time the
phone is switched on, the PIN has to be entered.
To disable this feature, use the PIN lock menu.
“Enter PUK”
• The PIN code was entered incorrectly three times
in succession, and the phone is now blocked.
Enter the PUK supplied by your service provider.
“No service,” “Network failure,” or “Not
done” displays
• The network connection has been lost. You may
be in a weak signal area. Move and try again.
• You are trying to access an option for which you
have no subscription with your service provider.
Contact the service provider for further details.
You have entered a number but it was not
dialled
• Be sure that you have pressed [
].
• Be sure that you have accessed the right cellular
network.
Your correspondent cannot reach you
• Be sure that your phone is switched on. ([
]
pressed for more than one second.)
• Be sure that you are accessing the correct
cellular network.
• Be sure that you have not set an incoming call
barring option.
Your correspondent cannot hear you
speaking
• Be sure that you have switched on the
microphone.
• Be sure that you are holding the phone close
enough to your mouth. The microphone is
located at the bottom of the phone.
Summary of Contents for Anycall SGH-Z508
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