Samsung Active4 Pro User Manual Download Page 2

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Table of Contents

Getting started

Device layout and functions

Charging the battery

12 SIM or USIM card (nano-SIM card)

(Mobile network enabled models)

13  Memory card (microSD card)
15  Protective case
17  Turning the device on and off
17  Initial setup

Apps and features

18 Introduction
19  Samsung account
20  Understanding the screen
26  Notification panel
28  Entering text
30  Installing or uninstalling apps
32 Phone
35 Contacts
37 Messages
39 Internet
40  Multi window
42 Bixby
44  Bixby Vision
45  Samsung Kids
46  Samsung Members
46  Samsung Global Goals

46  Galaxy Shop
47 Calendar
48 Reminder
49  My Files
49 Clock
49 Calculator
50 SmartThings
50  Smart View
51  Music Share
53  Samsung Flow
54  Daily Board
56  Samsung DeX
62  Google apps
63  S Pen
73  Samsung Notes
77 PENUP
78 Camera
88 Gallery
92  Voice Recorder
92  Sharing content
94  Screen capture and screen record
96  Transferring data from your previous

device (Smart Switch)

Settings

98 Introduction
99 Samsung account

Summary of Contents for Active4 Pro

Page 1: ...www samsung com USER MANUAL English 12 2022 Rev 1 0 SM T630 SM T636B SM T638B ...

Page 2: ...ling or uninstalling apps 32 Phone 35 Contacts 37 Messages 39 Internet 40 Multi window 42 Bixby 44 BixbyVision 45 Samsung Kids 46 Samsung Members 46 Samsung Global Goals 46 Galaxy Shop 47 Calendar 48 Reminder 49 My Files 49 Clock 49 Calculator 50 SmartThings 50 SmartView 51 Music Share 53 Samsung Flow 54 Daily Board 56 Samsung DeX 62 Google apps 63 S Pen 73 Samsung Notes 77 PENUP 78 Camera 88 Gall...

Page 3: ...verheating situations and solutions Appendix 149 Troubleshooting 99 Connections 100 Wi Fi 102 Bluetooth 103 NFC and contactless payments 105 Data saver Mobile network enabled models 105 Mobile data only apps Mobile network enabled models 106 Mobile Hotspot Mobile network enabled models 106 More connection settings 108 Connected devices 109 Modes and Routines 109 Using modes 109 Using routines 110 ...

Page 4: ...4 Getting started ...

Page 5: ... key Speaker Keyboard dock port Touchscreen Volume key Active key Microphone Microphone Earphone jack Light sensor Front camera Home key Fingerprint recognition sensor Back key Recents key Speaker Back cover NFC antenna Rear camera Main antenna SM T636B SM T638B Flash GPS antenna ...

Page 6: ...as direct sunlight the camera image sensor may be damaged A damaged image sensor is irreparable and will cause dots or spots in pictures If you use the device with its glass or acrylic body broken there may be a risk of injury Use the device only after it has been repaired at a Samsung Service Centre If dust or foreign materials enter the microphone speaker or receiver the device s sound may becom...

Page 7: ...nch preset apps Recents key Press to open the list of recent apps Home key Press to turn on the screen while the screen is locked Press to return to the Home screen Press and hold to launch Google Assistant app Back key Press to return to the previous screen Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key Launch the Settin...

Page 8: ...extended periods Installing the battery 1 Remove the back cover Be careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover 2 Insert the battery with the battery s gold coloured contacts properly aligned with the device s contacts 2 1 ...

Page 9: ...closed tightly to prevent water and dust from entering the device Open or loose back cover may allow water and dust to enter the device and cause damage Use only Samsung approved back covers and accessories with the device Removing the battery 1 Remove the back cover 2 Pull out the battery ...

Page 10: ...ast charging To use the fast charging feature use a battery charger that supports Adaptive fast charging You can charge the battery more quickly while the device or its screen is turned off Reducing the battery consumption Your device provides various options that help you conserve battery power Optimise the device using the device care feature When you are not using the device turn off the screen...

Page 11: ...n approved charger that guarantees the charging performance If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losing pow...

Page 12: ... the back cover and battery 2 Insert the SIM or USIM card with the gold coloured contacts facing downwards 3 Replace the battery and back cover Use only a nano SIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Do not insert a memory card into the SIM card slot If a memory card happens ...

Page 13: ...ing an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If y...

Page 14: ... or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device 1 Launch the Settings app and tap Battery and device care Storage 2 Swipe to the left ...

Page 15: ... started 15 Protective case Installing the protective case Insert the upper part of the device into the case and then press the edges of the bottom part one by one using both hands to firmly install it 2 1 3 4 ...

Page 16: ...t push the edges of the left part one by one using both hands until the device protrudes from the case and remove the device from it 2 1 3 Installing the S Pen Insert the S Pen into the left of the protective case Do not insert the S Pen backwards into the protective case ...

Page 17: ...ipe downwards and then tap 2 Tap Power off To restart the device tap Restart You can set the device to turn off when you press and hold the Side key Launch the Settings app tap Advanced features Side key and then tap Power off menu under Press and hold Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds...

Page 18: ...and various features of the device This chapter is a common manual for apps and features provided by Samsung devices Depending on the model some content may differ or descriptions of apps or features not available on your device may be included ...

Page 19: ...ng account If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Forgot password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Signing out of your Samsung account When you sign out of your Samsung account your da...

Page 20: ...apart or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doi...

Page 21: ...ipe upwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively press the Home key or the Back key Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps screen butt...

Page 22: ...tings for the Home screen and the locked screen Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout Displaying all apps on the Home screen Without using a separate Apps screen...

Page 23: ... shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app...

Page 24: ...anel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display and then tap the Edge panels switch to activate it Edge panel Edge panel settings Edge panel handle Lock screen Pressing the Side key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock th...

Page 25: ...tly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen using the preset screen lock method and then tap the Auto factory reset switch to activate it Indicator icons Indicator icons appear on the status bar at the top of the screen The icons listed in the table below are most common Icon Meaning No signal Signal strength...

Page 26: ...cation panel The indicator icons may appear differently depending on the service provider or model Notification panel When you receive new notifications indicator icons appear on the status bar To see more information about the icons open the notification panel and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the scr...

Page 27: ... tap Edit buttons tap and hold a button and then drag it to another location Controlling media playback Take control of music or video playback easily using the Media feature 1 Open the notification panel swipe downwards and then tap Media output 2 Tap the icons on the controller to control the playback Controlling nearby devices Launch quickly and take control of nearby connected devices and freq...

Page 28: ... keyboard functions Text entry is not supported in some languages To enter text you must change the input language to one of the supported languages Changing the input language Tap Languages and types Manage input languages and select the languages to use When you select two or more languages you can switch between the input languages by tapping Changing the keyboard To change the keyboard type ta...

Page 29: ...g or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Page 30: ... an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap your account icon tap Settings Network preferences Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable ...

Page 31: ...aunch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly ...

Page 32: ...unt on the tablet and smartphone Some calling and messaging features may not be available Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call or tap or to make a video call Preview the phone number More options Search for a contact Add the number to the contacts list Making calls from call logs or contacts list Launch the Phone app tap Recents or Co...

Page 33: ...mber tap 1 tap 2 and then tap and hold 3 Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Receiving calls Answering a call When a call comes in drag outside the large circle Rejecting a call When a call comes in drag outside the large circle To send a message when rejecting an...

Page 34: ... contacts or phone numbers and then tap Done To manually enter a number tap Add phone number enter a phone number and then tap When blocked numbers try to contact you you will not receive notifications The calls will be logged in the call log You can also block incoming calls from people that do not show their caller ID Tap the Block unknown private numbers switch to activate the feature ...

Page 35: ...mport contacts 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select the account to sync with 2 Tap Sync account and tap the Contacts switch to activate it Searching for contacts ...

Page 36: ...1 Launch the Contacts app and tap Edit 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a group Merging duplicate contacts If your contacts list includes duplicate contacts merge them into one to strea...

Page 37: ...then tap the Call text on other devices switch to activate it You must register and sign in to the same Samsung account on the tablet and smartphone Some calling and messaging features may not be available Sending messages 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recordin...

Page 38: ...g messages You can sort messages by category and manage them easily Launch the Messages app and tap Conversations If the category option does not appear tap at the top of the messages list tap Settings and then tap the Conversation categories switch to activate it Deleting messages Tap and hold a message to delete then tap Delete Changing message settings Launch the Messages app tap at the top of ...

Page 39: ...ges More options Refresh the current webpage Manage tabs Use secret mode View your bookmarks Using secret mode If you set a password for secret mode you can prevent others from viewing your search history browsing history bookmarks and saved pages 1 Tap Turn on Secret mode 2 Tap the Lock Secret mode switch to activate it tap Start and then set a password for secret mode In secret mode the device w...

Page 40: ...then tap Open in split screen view 3 On the apps list select another app to launch Launching apps from the Edge panel 1 While using an app drag the Edge panel handle towards the centre of the screen 2 Tap and hold an app drag it to the left and then drop it where Drop here to open appears The selected app will launch in the split screen view You can set to launch an app in the split screen view by...

Page 41: ...en the window will be maximised Pop up view 1 Press the Recents key to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view If you press the Home key while using a pop up window the window will be minimised and displayed as an app icon To use the pop up window again tap the app icon Launchi...

Page 42: ...ile pressing and holding the Side key say what you want to Bixby and then release your finger from the key Alternatively say Hi Bixby and say what you want For example while pressing and holding the Side key say How s the weather today The weather information will appear on the screen If Bixby asks you a question during a conversation you can continue to talk to Bixby without pressing the Side key...

Page 43: ...cognised due to noisy environments or if you are in a situation where speaking is difficult you can communicate with Bixby via text Launch the Bixby app tap and then type what you want During the communication Bixby also will answer you through text instead of voice feedback ...

Page 44: ...Vision using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and tap Search with BixbyVision If you added the BixbyVision app icon to the Apps screen launch the BixbyVision app Using BixbyVision 1 Launch BixbyVision 2 Select a feature you want to use TRANSLATE Recogni...

Page 45: ...the first time or after performing a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Your preset screen lock method or your created PIN will be used when activating the Parental controls feature or closing Samsung Kids Using parental control features You can configure the settings for Samsung Kids and view the usage histo...

Page 46: ...al Goals The Global Goals which were established by the United Nations General Assembly in 2015 consist of goals that aim to create a sustainable society These goals have the power to end poverty fight inequality and stop climate change With Samsung Global Goals learn more about the global goals and join the movement for a better future Galaxy Shop Access the Samsung website and view various infor...

Page 47: ...2 Enter event details and tap Save Syncing events with your accounts 1 Launch the Settings app tap Accounts and backup Manage accounts and then select the account to sync with 2 Tap Sync account and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Manage calendars Then select an account to sync with and sign in When an account is added a blue circ...

Page 48: ...p icon will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap enter the details and then tap Save Completing reminders On the reminders list tap or select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed 2 Select a category and tap 3 Select a reminder to restore and tap Restore Reminders wi...

Page 49: ...arch for files or folders tap Clock Set alarms check the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app To clear the history tap Clear history To use the unit conversion tool tap You can convert various values such as area length or temperature into other units ...

Page 50: ... you can connect may vary depending on the region Available features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer SmartView View your device s displayed content on a large screen by connecting your device to a screen mirroring enabl...

Page 51: ...Bluetooth speaker 1 Make sure that your tablet and your Bluetooth speaker are connected Refer to Pairing with other Bluetooth devices for how to connect 2 On your tablet launch the Settings app tap Connections Bluetooth Advanced settings and then tap the Music Share switch to activate it You can use additional features such as setting who to share your device with by tapping Music Share 3 On your ...

Page 52: ... to connect 2 On your friend s smartphone launch the Settings app tap Connections Bluetooth Advanced settings and then tap the Music Share switch to activate it You can use additional features such as setting who to share your device with by tapping Music Share 3 On your tablet open the notification panel swipe downwards and then tap Media output 4 Tap Music Share and select your friend s Buds fro...

Page 53: ...low app 2 On your tablet launch the Samsung Flow app and tap Connect to phone If your tablet is connected to a computer tap Connect to phone 3 Select your smartphone from the detected devices list If the connection method selection pop up window appears select the method you want 4 Confirm the passkey on both devices The devices will be connected Connecting to a computer 1 On your tablet launch th...

Page 54: ...lide the device into the charging dock to bring the device s connectors and charging dock s charging terminals into contact with each other 2 Open the notification panel and tap Tap here to start Daily Board The Daily Board main screen will appear and you can see the clock weather or calendar Using Daily Board Playing the slide show You can use your device as a picture frame Enjoy slide shows of y...

Page 55: ...style You can also set the clock or weather information shown on the slide show Time weather and calendar Change the setting for Daily Board main screen Memo Turn the memo feature on Daily Board on or off SmartThings Set the device to show SmartThings devices and scenes on the Daily Board Music Turn the music controller feature on Daily Board on or off Auto start when connected to USB charger Set ...

Page 56: ...sung DeX Wired connections to external displays You can connect your tablet to an external display using an HDMI adaptor USBType C to HDMI Use only official Samsung DeX supported accessories that are provided by Samsung Performance problems and malfunctions caused by using accessories that are not officially supported are not covered by the warranty 1 Launch the Settings app tap Connected devices ...

Page 57: ...tion panel swipe downwards and then tap and hold DeX 2 Select aTV from the detected devices list and tap Start now SomeTVs will only be detected when its screen mirroring mode is turned on 3 If the connection request window appears on theTV accept the request 4 Follow the on screen instructions to complete the connection When they are connected the Samsung DeX screen will appear on theTV It is rec...

Page 58: ...Refer to the respective device s manual for more information You can set the mouse pointer to flow from the external display to the tablet s screen Launch the Settings app select Samsung DeX Mouse and trackpad and then select the Flow pointer to tablet screen switch to activate it You can also use the external keyboard on the tablet s screen ...

Page 59: ...le tap on the touchpad you can view the gestures you can use with the touchpad If your tablet s screen turns off press the Side key or double tap the screen to turn on the screen Using the screen keyboard When you enter text to send messages create notes or perform other tasks a screen keyboard will appear automatically on your tablet s screen without connecting an external keyboard ...

Page 60: ... running apps may be closed Some apps or features may not be available when using Samsung DeX To adjust the screen settings use the connectedTV or monitor s display settings To change the audio output tap the status bar select Media output and then select a device Using the external display and tablet simultaneously While using Samsung DeX you can use separate apps on the external display and your...

Page 61: ...le using Samsung DeX you cannot lock the Samsung DeX screen and your tablet s screen by pressing the Side key Ending Samsung DeX Use the following methods to end Samsung DeX On your tablet open the notification panel swipe downwards and then tap DeX to deactivate it Tap at the bottom of the left corner and tap Exit DeX Disconnect your tablet from the HDMI adaptor ...

Page 62: ...also view the music collections stored on your device and play them GoogleTV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your pictures and videos from various sources in one place Google Se...

Page 63: ... may be deformed Do not hard press on the screen with the S Pen The pen nib may be deformed If there is a magnet near the device some S Pen actions such as tapping the touchscreen may not work If you use the S Pen at sharp angles on the screen the device may not recognise the S Pen actions If the S Pen is not working properly take it to a Samsung Service Centre ...

Page 64: ...rea and perform actions such as sharing or saving Refer to Smart select for more information Screen write Capture screenshots to write or draw on them or crop an area from the captured image You can also capture the current content and the hidden content on an elongated page such as a webpage Refer to Screen write for more information Live messages Instead of text message create and send a unique ...

Page 65: ...en for a short time You can open the Air command panel by tapping the icon with the S Pen To move the icon drag to a new location If the Air command icon does not appear after you hover the S Pen over the screen launch the Settings app tap Advanced features S Pen Air command and then tap the Show Air command icon switch to activate it Smart select Use the S Pen to select an area and perform action...

Page 66: ... animation 1 When there is content you want to capture during video playback open the Air command panel and tap Smart select 2 On the toolbar tap 3 Adjust the position and size of the capturing area Drag a corner of the frame to resize Adjust the position 4 Tap Record to start capturing Before capturing a video make sure that the video is playing The maximum duration you can capture an area of the...

Page 67: ...to capture open the Air command panel and tap Screen write The current screen is automatically captured and the editing toolbar appears 2 Write a memo on the screenshot Eraser Undo Redo Pen settings Share Save 3 Share or save the screenshot You can view the captured screenshots in Gallery It is not possible to capture a screenshot while using some apps ...

Page 68: ...le 1 When you want to send an animated message open the Air command panel and tap Live messages 2 Customise background image and tap Done or Start drawing 3 Write or draw on the live message screen Preview Start over Undo Message input limit Change the file format Pen settings 4 Tap Done The live message will be saved in Gallery as an animated GIF file or a video 5 Tap Share and select a method ...

Page 69: ...n You can change the text between words and sentences by tapping or 3 Hover the S Pen over the text you want to translate or the unit you want to convert The translated text will appear To listen to the pronunciation of the original text tap The icon may not appear depending on the language you select Text selecting granularity word or sentence Select languages Translation result This feature does...

Page 70: ...t When the available options appear on the screen select an option you want Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view For example launch a map app open the Air command panel and then tap Glance The app will be reduced to a thumbnail at the bottom of the screen While browsing webpages hover the S Pen over the thumbnail to open the...

Page 71: ...When you are finished tap Save To edit it tap Eraser Select and edit Redo Undo Pen settings Air view Hover the S Pen over an item on the screen to preview content or view information in a pop up window In some apps Action buttons will be displayed on the preview window Action buttons If this feature is not activated launch the Settings app tap Advanced features S Pen and then tap the Air view swit...

Page 72: ... quickly create memos by writing on the screen without turning on it When the screen is off hover the S Pen over the screen and press the S Pen button When you tap Save after writing a memo the memo will be saved to Samsung Notes Save the memo in Samsung Notes Extend the page Change the line thickness Eraser Change the pen colour If this feature is not activated launch the Settings app tap Advance...

Page 73: ...s or voice recordings into your notes Creating notes 1 Launch the Samsung Notes app tap and then create a note Manage pages Insert files Reading mode Enter a title 2 When you are finished composing the note press the Back key to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete ...

Page 74: ...the eraser When you want to erase handwriting from a note tap and select an area to erase Alternatively select an area while pressing and holding the S Pen button To change the eraser type tap once more Stroke eraser Erase the line you select Area eraser Erase only the area you select You can adjust the size of the eraser by dragging the size adjustment bar Even with a smaller eraser you may still...

Page 75: ...input using the available options Straightening content horizontally You can horizontally straighten your handwriting and drawings After writing or drawing on the screen tap Changing styles You can change the style of your handwriting and drawings After writing or drawing on the screen tap twice and select a colour or line thickness you want Then point the S Pen toward where you want to apply the ...

Page 76: ...nter your handwriting more easily On the note composer screen tap The input field will be magnified and appear as the easy writing pad Easy writing pad Automatically fixing shapes Tap and draw a shape The shape will be fixed Recording voice to notes Make a recording of your voice while creating a note and then the content will be synchronised with the recording On the note composer screen tap Voic...

Page 77: ...Home screen Pin a note to the Home screen to quickly view it or open and edit it 1 Launch the Samsung Notes app 2 Select a note and tap Add to Home screen The note will be added to the Home screen PENUP PENUP is a social network service for sharing artwork drawn with the S Pen Post your artwork view others artwork and get useful drawing tips Launch the PENUP app ...

Page 78: ...e Camera app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set The camera automatically shuts off when unused Some methods may not be available depending on the service provide...

Page 79: ...good distance If pictures you take appear blurry clean the camera lens and try again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions The maximum capacity for recording a video may vary depending on the resolution The camera may fog up or form condensation if the device is exposed to sudden changes in air ...

Page 80: ...the focus and exposure setting will be locked The setting remains locked even after you take a picture This feature may not be available depending on the shooting mode Using the camera button Tap and hold the camera button to record a video To take burst shots swipe the camera button to the edge of the screen and hold it If you add another camera button you can move it anywhere on the screen and t...

Page 81: ...vary depending on the model or shooting mode Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture pictures easily On the shooting modes list tap PHOTO and tap to take a picture Shot suggestions The camera suggests the ideal composition for the picture by recognising the position and angle of your subject On the preview screen tap and tap the Sho...

Page 82: ...ct a filter effect and modify facial features such as your skin tone or face shape before taking a picture 1 On the preview screen tap 2 Select effects and take a picture Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily 1 On the shooting modes list tap VIDEO and tap to record a video To switch between the front and rear cameras ...

Page 83: ...und blur adjustment bar to adjust the blur level 3 When Ready appears on the preview screen tap to take a picture Background blur adjustment bar Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject has a similar colour to the background ...

Page 84: ...ue This determines how much light the camera s sensor receives For low light situations use a higher exposure ISO Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects However higher ISO settings can result in noise in pictures Separating the focus area and the exposure area You can s...

Page 85: ... wall Hyperlapse mode Record scenes such as passing people or cars and view them as fast motion videos 1 On the shooting modes list tap MORE HYPERLAPSE 2 Tap and select a frame rate option If you set the frame rate to the device will automatically adjust the frame rate according to the changing rate of the scene 3 Tap to start recording 4 Tap to finish recording Food mode Take pictures of food wit...

Page 86: ... when you swipe the camera button to the edge of the screen and hold it Watermark Add a watermark in the bottom left corner when taking pictures High efficiency pictures Take pictures in the High Efficiency Image Format HEIF Selfies Save selfies as previewed Set the device to save pictures as they appear on the preview screen when taken with the front camera without flipping them Videos Reduce fil...

Page 87: ...tting Shooting methods Select additional shooting methods for taking a picture or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you launch the camera Storage location Select the memory location for storage This feature will appear when you insert a memory card Privacy Privacy Notice View the privacy notice Permissions View the permissions require...

Page 88: ... by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group ...

Page 89: ... Share the image with others Modify the image Image and video thumbnail BixbyVision View the content on a large screen using the SmartView feature Add the image to favourites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 90: ...deos Configure the caption settings Rewind or fast forward by dragging the bar Create an animated GIF More options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the SmartView feature Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag y...

Page 91: ...llery app and the cloud will be synced When your Gallery app is synced with the cloud pictures and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting images or videos Launch the Gallery app...

Page 92: ...s your voice and simultaneously converts it to on screen text For best results keep the device near your mouth and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognise your voice In this case before using this feature tap the current language to set the voice memo system language Sharing content Share...

Page 93: ...h videos onTV use the SmartView feature Setting who can find your device Set who is allowed to find and send content to your device 1 Open the notification panel swipe downwards and then tap Quick Share 2 Select an option No one Do not allow others to find your device Contacts only Only allow Samsung users in your contacts to share with your device Anyone nearby Allow any nearby devices to share w...

Page 94: ...ures If capturing a screenshot by swiping is not activated launch the Settings app tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen w...

Page 95: ...tap Start recording After a countdown recording will start To write or draw on the screen tap To show the S Pen pointer on the screen tap To record the screen with a video overlay of yourself tap 3 When you are finished recording the video tap You can view the video in Gallery To change the screen recorder settings launch the Settings app and tap Advanced features Screenshots and screen recorder ...

Page 96: ... app selection pop up window appears tap Smart Switch Receive data 3 In the previous device tap OK If you do not have the app download it from Galaxy Store or Play Store Your device will recognise the previous device and a list of data you can transfer will appear 4 Select an item to bring and tap Transfer Do not disconnect the USB cable from the device when you are transferring files Doing so may...

Page 97: ...t tap Next and then follow the on screen instructions to transfer data Transferring backup data from a computer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to downloa...

Page 98: ...s app To search for settings by entering keywords tap This chapter is a common manual for settings and features provided by Samsung devices Depending on the model some content may differ or descriptions of options or features not available on your device may be included ...

Page 99: ...rmation NFC and contactless payments Set the device to allow you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps Refer to NFC and contactless payments for more information Ultra wideband UWB Activate the Ultra Wideband UWB feature Flight ...

Page 100: ...pot refer to Mobile Hotspot Mobile network enabled models You may incur additional charges when using this feature More connection settings Customise settings to control other features Refer to More connection settings for more information Some features may not be available depending on the model Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network ...

Page 101: ...ontacts each other and the screen of the other device must be turned on 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Select a network from theWi Fi networks list 3 Tap Request password 4 Accept the share request on the other device TheWi Fi password is entered on your device and it is connected to the network Wi Fi Direct Wi Fi Direct connects devices directly...

Page 102: ...copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to pair with is not on t...

Page 103: ...ibility option 3 Accept the Bluetooth connection request on the other device NFC and contactless payments Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps The device contains a built in NFC antenna Handle the device ...

Page 104: ...tap the NFC and contactless payments switch to activate it 2 Touch the NFC antenna area on the back of your device to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and contactless payments Contactless payments Payment and then select an app The payment services list may not include all available payment apps If you update the payment app or ins...

Page 105: ...p Allowed to use data while Data saver is on and select apps Mobile data only apps Mobile network enabled models Select apps to always use the mobile data even when your device is connected to aWi Fi network For example you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the a...

Page 106: ...en tap the Hidden network switch to deactivate it If you activate the Auto Hotspot feature you can share your device s mobile data connection with other devices signed in to your Samsung account More connection settings Customise settings to control other connection features On the Settings screen tap Connections More connection settings Nearby device scanning Set the device to scan for nearby dev...

Page 107: ...Settings screen tap Connections More connection settings Printing Download plugin 2 Select a printer plug in and install it 3 Select the installed printer plug in The device will automatically search for printers that are connected to the sameWi Fi network as your device 4 Select a printer to add To add printers manually tap Add printer Printing content While viewing content such as images or docu...

Page 108: ...r and sign in to the same Samsung account on the tablet and smartphone Some calling and messaging features may not be available Continue apps on other devices Use your device s apps on other devices signed in to your Samsung account Samsung DeX Set the device to use like a computer Refer to Samsung DeX for more information SmartView Change the settings for the SmartView feature SmartView is the fe...

Page 109: ...r conditions are detected You can also run them manually by tapping the button whenever you want To run modes manually select the mode you want and tap Turn on To turn off a running mode tap the mode and tap Turn off Using routines Adding routines 1 On the Settings screen tap Modes and Routines Routines 2 Tap and select a routine you want or tap to add your own routines If you want to set the rout...

Page 110: ...ncoming calls Temporary mute Set the device to use silent mode for a certain period Ringtone Change the call ringtone Notification sound Change the notification sound System sound Change the sound to use for certain actions such as charging the device Volume Adjust the device s volume level Call vibration Change the call vibration settings Notification vibration Change the notification vibration s...

Page 111: ... UHQ upscaler Enhance the sound resolution of music and videos when using wired earphones Adapt sound Set the best sound for you Depending on the model you must connect an earphone to use some features Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset For example you can listen to the Navigation app through your device s speaker...

Page 112: ... place You can set a schedule for applying dark mode The dark theme may not be applied in some apps Brightness Adjust the brightness of the display Adaptive brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Eye comfort shield Reduce eye strain by limiting the amount of blue light emitted by the screen You can set a sc...

Page 113: ...formation Secure lock settings Change screen lock settings for the selected lock method Lock screen Change the settings of the items displayed on the locked screen and the wallpaper for the locked screen Widgets Change the settings of the items displayed when you tap the clock on the locked screen Touch and hold to edit Set the device to display the editing options when you tap and hold the locked...

Page 114: ...e settings On the Settings screen tap Security and privacy Lock screen Change the settings for the locked screen Accounts Change the settings for your accounts Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device App security Scan apps and keep your device safe from malicious soft...

Page 115: ...gnising your face If you use your face as a screen lock method your face cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the face Be careful not to forget your pattern PIN or password If you change the screen lock method to Swipe or None which are not secure al...

Page 116: ...e the frame on the screen The camera will scan your face If unlocking the screen with your face is not working properly tap Remove face data to remove your registered face and register your face again To enhance the face recognition tap Add alternative appearance to enhance recognition and add an alternate appearance Unlocking the screen with your face You can unlock the screen with your face inst...

Page 117: ...nt fingerprints is very low However in rare cases where separate fingerprints are very similar the sensor may recognise them as identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fi...

Page 118: ...amaged by metal objects such as coins keys and necklaces Covering the fingerprint recognition sensor with accessories such as stickers may decrease the fingerprint recognition rate Ensure that the fingerprint recognition sensor and your fingers are clean and dry If you bend your finger or use a fingertip the device may not recognise your fingerprints Make sure to cover the entire fingerprint recog...

Page 119: ... unlock the screen with your fingerprint instead of using a pattern PIN or password 1 On the Settings screen tap Security and privacy Biometrics Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap the Fingerprint unlock switch to activate it 4 On the locked screen place your finger on the fingerprint recognition sensor and scan your fingerprint Deleting registered fingerprin...

Page 120: ...y instead of entering your Samsung account password when for example you purchase content from Galaxy Store On the Samsung Pass main screen tap Settings Account and syncing and then tap the Verify with Samsung Pass switch to activate it Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill 1 On the sign in page of the...

Page 121: ... Samsung Pass main screen tap Settings Partners If there are no websites or apps that support Samsung Pass Partners will not appear Available websites and apps may vary depending on the service provider or model Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass Entering your personal information automatically You can use Samsung Pass...

Page 122: ...ing to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location Setting up Secure Folder 1 Launch the Settings app and tap Security and privacy Secure Folder 2 Follow the on screen instructions to complete the setup When a pop up wi...

Page 123: ...rom the original folder and moved to Secure Folder To copy items tap Copy The method for moving content may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app and tap Galler...

Page 124: ...tap Secure Folder to deactivate the feature If you cannot find Secure Folder on the quick panel tap and drag the button over to add it If you want to show the Secure Folder again launch the Settings app tap Security and privacy Secure Folder and then tap the Add Secure Folder to Apps screen switch to activate it Uninstalling Secure Folder You can uninstall Secure Folder including the content and a...

Page 125: ...Fi network service provider or model Selecting apps to protect using SecureWi Fi Select apps to protect using SecureWi Fi so that you can safely protect data such as your password or your activity in apps from being accessed by others On the Settings screen tap Security and privacy SecureWi Fi Settings Protected apps and tap the switches next to the apps you want to protect using SecureWi Fi Some ...

Page 126: ...cal information and emergency contacts You can also change settings for emergency features such as wireless emergency alerts On the Settings screen tap Safety and emergency Medical info Enter your medical information Emergency contacts Enter your emergency contacts Emergency SOS Set the device to make an emergency call to the preset number when you press the Side key five times Emergency sharing S...

Page 127: ...ature may not be available depending on the region or service provider Samsung Cloud Back up your data and settings and restore the previous device s data and settings even when you do not have it Refer to Samsung Cloud for more information Google Drive Keep your personal information app data and settings safe on your device You can back up your sensitive information You must sign in to your Googl...

Page 128: ...on and data used during a guest session is temporarily stored Each time you use this account you are asked whether to continue the previous guest session or reset it New user This account allows users to access their own apps and content and customise the device settings that affect all accounts New profile A restricted account can only access the apps and content allowed by the administrator acco...

Page 129: ... backup Users To delete a user account tap the user account you want to delete and tap Delete user To change account settings tap user account and change the settings Samsung Cloud Back up your device s data to Samsung Cloud and restore it later Backing up data You can back up your device s data to Samsung Cloud 1 On the Settings screen tap Accounts and backup and tap Back up data under Samsung Cl...

Page 130: ...tore data and select a device you want 3 Tick items you want to restore and tap Restore Google Configure settings for some features provided by Google On the Settings screen tap Google Advanced features Options Activate advanced features and change the settings that control them On the Settings screen tap Advanced features Labs Use new features of the device S Pen Change the settings for using the...

Page 131: ...otions and gestures Activate the motion feature and configure settings On the Settings screen tap Advanced features Motions and gestures Double tap to turn on screen Set the device to turn on the screen by double tapping anywhere on the screen while the screen is turned off Double tap to turn off screen Set the device to turn off the screen by double tapping an empty area on the Home screen or the...

Page 132: ... be installed The second app s icon will be displayed with Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to uninstall and tap Uninstall All data related to the second app will be del...

Page 133: ...nitor Activate the driving monitor to monitor the amount of the time you use your device while driving Volume monitor Activate the volume monitor to protect your hearing Parental controls Manage your children s digital use Battery and device care Introduction The device care feature provides an overview of the status of your device s battery storage memory and system security You can also automati...

Page 134: ...ed and available memory On the Settings screen tap Battery and device care Storage To delete files or uninstall apps that you do not use anymore select a category Then tap and hold or select an item and tap Delete or Uninstall The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory The availabl...

Page 135: ...tware update Diagnostics Test your device using Samsung Members On the Settings screen tap Battery and device care Diagnostics Select an item to test or tap Test all to test all items Maintenance mode Activate maintenance mode to protect your privacy while someone else is using your device such as when you send it for repairs On the Settings screen tap Battery and device care Maintenance mode Turn...

Page 136: ...e device the time and date is reset Samsung Keyboard settings Change the settings for the Samsung keyboard Keyboard list and default Select a keyboard to use by default and change the keyboard settings Physical keyboard Change the settings for an external keyboard Mouse and trackpad Change the settings for an external mouse or trackpad Passwords and autofill Select an autofill service to use Reset...

Page 137: ...essibility features you are currently using and see other recommended features TalkBack ActivateTalkBack which provides voice feedback To view help information to learn how to use this feature tap Settings Tutorial and help Spoken assistance Use the voice assistant features Visibility enhancements Customise the settings to improve accessibility for visually impaired users Hearing enhancements Cust...

Page 138: ... update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agreement Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile com The website...

Page 139: ...device information such as theWi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information ...

Page 140: ...140 Usage notices ...

Page 141: ...sed by edited registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely...

Page 142: ...om the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About tablet Status information If your device does not have an FCC ID it means that the device has not been authorised for sale in the U S or its territories and may only be brought to the U S for the owner s personal use Depen...

Page 143: ...ces and specifications are subject to change without prior notice A case is supplied to protect your device If you want to remove the case attached to the device it is recommended to detach it from the bottom corners Whether a case is supplied may vary by region or service provider You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the devic...

Page 144: ...evice s covers when the device is in water or in very humid places such as swimming pools or bathrooms Do not open the back cover using wet hands or when the device is wet The rubber seal fitted to the back cover is an important component of the device Take care when opening and closing the back cover to avoid damaging the rubber seal Also ensure that the rubber seal is free from debris such as sa...

Page 145: ...ain If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supporte...

Page 146: ...nlight When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the l...

Page 147: ...ature the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifesp...

Page 148: ...148 Appendix ...

Page 149: ...is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor recep...

Page 150: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Page 151: ...ovider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly If the battery terminals are dirty the battery may not charge properly or the device may turn off Wipe ...

Page 152: ...a files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fi...

Page 153: ... lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout Brightness control Show always A connection is not esta...

Page 154: ...stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device care feature or manually delete unused apps ...

Page 155: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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