NovaChat User’s Guide
215
Updating the Chat Software from the Saltillo
website
If you cannot update your device using Wi-Fi, use this method to update
any NovaChat device. Please note that this is the only way to update a
dedicated NovaChat 12 device.
Be sure to check for available software updates on a regular basis.
Important!
Before starting an update from the website, be sure that Wi-
Fi is turned off. Choose
Home
>
Settings
>
WiFi
, and turn Wi-Fi off.
1.
Support and
Education
, and then
Downloads
.
2.
Find your device on the Downloads page and select your language
listed to the right of
the device. A list of Software Update files will
be displayed.
3.
Select
I agree to the End User License Agreement
.
4.
Scroll through the list of updates and select the applicable file. The
file will start downloading. Depending on your internet connection,
this could take several minutes.
5.
When the download is complete, make sure the file is named
update.c4c
. If it is named something like “update(2).c4c”, rename it
to
update.c4c
.
6.
Connect the device to your computer using the USB cable provided
with the device.
•
On the device screen, “Transfer Mode” will be displayed.
•
On your computer, a new window showing “Tablet” will open
on top of the current screen. This window shows the connection
to your device.
7.
Double-click
Tablet
to display a list of folders.
8.
Double-click the
ChatPC
folder.
9.
Double-click the
Update
folder to open it.
10.
On the computer screen, outside the connection window, go to the
Downloads
folder and right-click the file you downloaded.
