24
Pre-installation
Installation
PumpWise guidelines
General specification
Trouble shooting
PumpWise and warranty
To the installer
Please follow the guidelines for installation
provided in this brochure and call the
PumpWise helpline for installation advice.
Once installation has been completed and the
system has been tested to your satisfaction,
please assist the customer in completing the
prepaid Warranty Card.
Terms, conditions and war ranty
1 The Scope of the Warranty
SALAMANDER PUMPED SHOWER SYSTEMS LTD
(“the company”) Warrants subject to the terms and
conditions below for the Warranty period(s) specified
in paragraph 3 that the Company shall:
Repair or replace free of charge the product(s)
specified on the Warranty card or any component
part thereof (together referred to as “the equipment”)
which shall in the opinion of the Company have proved
defective by reason only of the Company’s materials
or workmanship providing always that the Company
shall be under no obligation whatsoever under this
Warranty to repair or replace equipment which have
been misused, tampered with, modified/altered in any
way without the consent in writing of the Company or if
any component or accessory shall have been replaced
by a type not specified by the Company or if the
equipment is incorrectly installed or operated or used
other than as described in the instruction manual or if
any servicing or repair of the equipment shall have been
carried out otherwise than by an authorised Company
dealer appointed by the Company (“dealer”).
The Company’s liability under this Warranty is limited
to the said repairs or replacement and shall under no
circumstances extend to any financial loss or damage
including consequential losses alleged to have been
suffered by the claimant.
Subject as provided in this warranty and except where
the equipment is sold to a person dealing as a consumer
all warranties, conditions or other terms implied by law
are excluded to the fullest extent permitted by law.
Nothing in this warranty shall exclude liability for death
or personal injury caused by the Company’s negligence
2 Terms and conditions
This Warranty shall only be enforceable by you if the
following terms and conditions have been complied
with:
a That the pump has been installed in accordance with
the installation instructions, guidance and advice
contained within the installation and warranty guide
and/or provided by the Salamander help desk.
b You are the original purchaser of the equipment from
a dealer and not an assignee or subsequent purchaser
of the equipment.
c You must evidence the date of purchase by retaining
the original invoice from the dealer. Without such
evidence the Company reserves the right to reject
any such claims under the terms of this Warranty.
d Within 15 days of delivery of the equipment to you
the Warranty card is accurately completed and
returned to the Company.
e Within 30 days of discovery of a defect giving rise
to liability under paragraph 1 above you give notice
thereof in writing to the Company.
f Provided the pump has not been altered, tampered
with, modified or transformed in any way.
3 The Warranty periods
The Warranty periods referred to in paragraph 1 above
are as follows:
a Products manufactured by the Company 2 years
from date of purchase provided the warranty card is
completed and returned to the Company within
15 days of purchase.
b Products supplied by the company, but are not of the
company’s manufacture come with 30 day warranty
from date of purchase. Anti-Vibration Couplers
(hoses) come with 1 year from date of purchase.
c The warranty period in respect of any product
repaired or replaced under the warranty shall be part
of the above period(s) which remain unexpired.
d In the event of a claim for repairs or replacement
being made under the terms of this Warranty, a
visit from a Salamander service engineer may be
necessary. Engineer visits are not covered under/
part of the warranty agreement. In circumstances
where in the opinion of the Company the defect
has not been caused by the Company’s materials or
workmanship, then the Company reserves the right
to charge the claimant at its current hourly rates
and list prices in respect of any service engineer’s
time and replacement of any parts. Please speak to
our Technical Support team for further details and
confirmation of costs.
e This Warranty is given in addition to and does not
affect your statutory rights as a consumer.
f This Warranty is valid and enforceable for equipment
purchased and used exclusively within the UK and the
Republic of Ireland only.
g Where the Company issues a replacement the
equipment replaced shall be returned to the
Company forthwith and shall become the property of
the Company.