Salamander Pumps EVE, Installation And Warranty Manual, Page: 20 / 24

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Please follow the guidelines for installation
provided in this brochure and call the
PumpWise helpline for installation advice.
Once installation has been completed and the
system has been tested to your satisfaction,
please assist the customer in completing the
online Warranty Card.
Terms, conditions and warranty
1 The Scope of the Warranty
SALAMANDER PUMPED SHOWER SYSTEMS LTD
(“the company”) Warrants subject to the terms and
conditions below for the Warranty period(s) specified in
paragraph 3 that the Company shall: Repair or replace
free of charge the product(s) specified on the Warranty
form or any component part thereof (together referred
to as “the equipment”) which shall in the opinion of
the Company have proved defective by reason only of
the Company’s materials or workmanship providing
always that the Company shall be under no obligation
whatsoever under this Warranty to repair or replace
equipment which have been misused, tampered with,
modified/altered in any way without the consent
in writing of the Company or if any component or
accessory shall have been replaced by a type not
specified by the Company or if the equipment is
incorrectly installed or operated or used other than as
described in the instruction manual or if any servicing
or repair of the equipment shall have been carried
out otherwise than by an authorised Company dealer
appointed by the Company (“dealer”).
The Company’s liability under this Warranty is limited
to the said repairs or replacement and shall under no
circumstances extend to any financial loss or damage
including consequential losses alleged to have been
suffered by the claimant.
Subject as provided in this warranty and except
where the equipment is sold to a person dealing as
a consumer all warranties, conditions or other terms
implied by law are excluded to the fullest extent
permitted by law.
Nothing in this warranty shall exclude liability for death
or personal injury caused by the Company’s negligence.
2 Terms and conditions
This Warranty shall only be enforceable by you if the
following terms and conditions have been complied with:
That the pump has been installed in accordance with the
installation instructions, guidance and advice contained
within the installation and warranty guide and/or
provided by the Salamander help desk.
You are the original purchaser of the equipment from a
dealer and not an assignee or subsequent purchaser of
the equipment.
You must evidence the date of purchase by retaining the
original invoice from the dealer. Without such evidence
the Company reserves the right to reject any such claims
under the terms of this Warranty. Within 15 days of
delivery of the equipment to you the Warranty form is
accurately completed.
Within 30 days of discovery of a defect giving rise
to liability under paragraph 1 above you give notice
thereof in writing to the Company.
Provided the pump has not been altered, tampered
with, modified or transformed in any way.
3 The Warranty periods
The Warranty periods referred to in paragraph 1 above
are as follows:
Products manufactured by the Company 3 years from
date of purchase provided the warranty is completed and
returned to the Company within 15 days of purchase.
Products supplied by the company, but are not of the
company’s manufacture come with 30 day warranty
from date of purchase. Anti-Vibration Couplers (hoses)
come with 1 year from date of purchase.
The warranty period in respect of any product repaired
or replaced under the warranty shall be part of the
above period(s) which remain unexpired.
In the event of a claim for repairs or replacement
being made under the terms of this Warranty, a visit
from a Salamander service engineer may be necessary.
Engineer visits are not covered under/part of the
warranty agreement. In circumstances where in the
opinion of the Company the defect has not been
caused by the Company’s materials or workmanship,
then the Company reserves the right to charge the
claimant at its current hourly rates and list prices in
respect of any service engineer’s time and replacement
of any parts. Please speak to our Technical Support
team for further details and confirmation of costs.
This Warranty is given in addition to and does not affect
your statutory rights as a consumer.
This Warranty is valid and enforceable for equipment
purchased and used exclusively within the UK and the
Republic of Ireland only.
Where the Company issues a replacement the equipment
replaced shall be returned to the Company forthwith and
shall become the property of the Company.
No authority has been given to any person, firm or
company to vary the terms of this Warranty.
Disposal Instructions
Your appliance contains valuable materials which could be recovered or recycled. At the end of the products useful
life please dispose of it at an appropriate civic waste collection point.
To the installer
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