Salamander Pumps EVE, Installation And Warranty Manual, Page: 18 / 24

18
Fault Probable cause Recommended solution
Pump will not start Electrical Check power supply
Check fuse
Check circuit breaker
Inlet/outlet connections
incorrect Check that connections are plumbed the correct
way round and all valves are open
Float sticking in outlet
Flow switch malfunction Ensure no debris is in outlet area
Contact our technical advisors on 0191 516 2002
Reduced/
intermittent flow Incorrect or no anti-aeration
flange fitted Check that installation complies with Salamander
instructions
Blocked inlet filters Ensure that all filters and shower head are free
from debris
Couplers restricting flow Ensure that all AV couplers are straight and not bent
or distorted
Air in system Run system on full hot with pump switched off
(i.e. gravity only) for several minutes.
Check cold water storage is correct for installation
and pump is fitted to Salamander instructions.
Ensure cold water refill rate is adequate for
installation.
Check that vents are fitted as described in
instructions.
Wrong size pump for system Ensure pump is sufficient to run the equipment
Hot temp set too high Reduce cylinder stat setting to 65ºC max or fit HWS/
TMV
Pump starts with all
outlets closed Leak in system Check for leaks
Outlet open Ensure all outlets are fully closed or capped – i.e. no
dead legs in pipework
Pump is noisy Air in system See previous page
Pump vibrating on surface Ensure rubber feet are fitted to pump
AV couplers causing vibration Ensure that all AV couplers are straight and not bent
or distorted
Pump is leaking Pump exposed to mains
water pressure Check that installation complies with Salamander
instructions
Pump has suffered chemical
damage Ensure that the pump has not come into contact
with chemical substance i.e. solder flux
Pump exposed to excessive
temperature Is effective temp control fitted (cylinder stat or HWS/
TMV valve)?
Pump appears to have leaked
but not sure Check leak is not from fitting in pipework above
pump
Pumps above hot
cylinder becomes
noisy/low pressure
during use Aeration or water starvation An essex flange may be required for the hot
connection to cylinder. Ensure pump is a minimum
of 600mm below the cold water tank.
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