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Maintenance

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Date en cours : 12 juillet 2004
\\Sct01002\Be31-doc\DOC 31 - En cours\Travaux en cours\Fax\MFL V 2\LU 251 524 337A MFL_V2 LASER PRO 346_348 GB\Maintenance

Gb.fm

Paper jam at the feeders and trays

The figures below show different type of paper jam you might experience when using your
machine.

Remove any stuck sheets as shown by the arrow depending on where the paper jam occurs

At the printer output stacker

At the paper tray

At the manual feed tray

Second cassette unit and paper tray (option)

Summary of Contents for LASER PRO 346

Page 1: ...S User Manual SAGEM Laser Pro 346 348...

Page 2: ...nt to PCL 6 and SGScript 3 formats emulation of Postscript level 3 language We recommend that you read this Manual carefully in order to familiarise yourself with the various features and functions of...

Page 3: ...OK key confirm displayed selection 16 C key return to previous menu and correct data entry 17 or keys navigation keys 18 Alphabetical keypad 19 key access to special characters 20 key enter or go to...

Page 4: ......

Page 5: ...Installing the second paper cassette unit option 1 14 Connections 1 15 Telephone and LAN connection 1 16 Power line connection and switch on 1 16 2 GETTING STARTED 2 1 Navigation methods 2 1 Presenta...

Page 6: ...rameters 3 13 Settings 3 15 Standard settings 3 15 Mail sorting 3 16 Internet Connection 3 18 Immediate connection to the Internet 3 18 Programmed connection 3 18 Deactivating the Internet function 3...

Page 7: ...ile in an FTP server 5 8 Multi contact sending 5 8 Transmission waiting queue 5 8 Immediately perform transmission from the waiting queue 5 9 Consult or modify the waiting queue 5 9 Deleting a transmi...

Page 8: ...6 1 General 6 1 Replacing the consumables toner and drum cartridges 6 2 Replacing cartridges 6 2 Cleaning 6 13 Cleaning the scanner s reading devices 6 13 Cleaning the printer 6 13 Servicing 6 15 Scan...

Page 9: ...tched Telephone Network PSTN In case of any problems first contact your Supplier The mark CE attests that the products comply with the essential requirements of Directive R TTE 1999 5 EC For user safe...

Page 10: ......

Page 11: ...ce life for which it is designed Double check to make sure that the location you select has the following characteristics Choose a location that is well ventilated When installing the terminal close t...

Page 12: ...e terminal off or open any of its covers during a print operation Never place flammable gasses liquids or objects that generate magnetic forces near the terminal When unplugging the power cord always...

Page 13: ...amounts of heat smoke an unusual odor or noise immediately turn it off unplug it and contact your dealer Failure to take this imme diate action creates the danger of fire or electrical shock Paper for...

Page 14: ...1 4 Installation UNPACKING THE SHIPPING BOX Take the protection profiles the packing material and the machine out of the shipping box profiles Protection Packing Machine Shipping box material...

Page 15: ...ARTS Remove the plastic bags and check for the parts depicted below 1 Scanner output stacker 2 Printer output stacker 3 Printer paper feed tray 4 AC power cord depending on country 5 Telephone line co...

Page 16: ...1 6 Installation Peel off the three strips of shipping tape from the front of the terminal Pull out the two pads from the paper feed inlet...

Page 17: ...ry Maintenance Safety Contents Installation Press the paper size guide on the right in order to push both paper size guides to the left or to the right Pull out the plastic tab and the shipping tape f...

Page 18: ...aper cassette option Scanner AC power connector Drum cartridge pre installed Toner cartridge pre installed Phone cord AC power cord Scanner release button Printer cover release button On Off switch Se...

Page 19: ...afety Contents Installation INSTALLING THE REMOVABLE PARTS This section details the installation of the terminal s removable parts INSTALLING THE PRINTER PAPER TRAY Using the printer s left and right...

Page 20: ...hes located on the upper part of the printer Release the stacker so that it recovers its initial shape If necessary push at the base and at the centre of the stacker from underneath so that is snaps i...

Page 21: ...art of the terminal by inserting its two toes into the notches provided LOADING PAPER Press the paper size guide on the right in order to push both paper size guides to the left or to the right Place...

Page 22: ...er such as 60 to 160 g m max colour paper or transparent film laser printer compatible you should load the paper manually one sheet after the other To do so Insert your sheet of paper or film between...

Page 23: ...Installation 1 13 Operation Setting your machine Getting started Directory Maintenance Safety Contents Installation Adjust the sheet or film width as appropriate by means of feed pawls 1 or 2 1 2...

Page 24: ...the base unit Make sure to align the coupling pins of the base unit with the holes located underneath the printer Remove the cover from tray 2 Press down on the paper lifting plate located inside of t...

Page 25: ...n Setting your machine Getting started Directory Maintenance Safety Contents Installation Remark be sure to use both hands whenever tray 2 is removed from or inserted into the second paper cassette un...

Page 26: ...CONNECTION AND SWITCH ON Caution Refer to safety procedures in the Safety Chapter Plug end of the main power cord 2 into the connector D on the fax machine and the other end in the wall outlet Set the...

Page 27: ...NG STARTED NAVIGATION METHODS PRESENTATION The navigator gives you access to the menus visible on screen The navigator This navigator has 5 keys and allows you to move within the menus available on yo...

Page 28: ...er the main menu M Select the next line in a menu Select the previous line in a menu Confirm entry and go to the following menu OK Return to the previous menu C Confirm and exit from the current menu...

Page 29: ...CTIONS Access to functions may be achieved in two ways Menu driven access Direct function access Menu driven access You may print the functions list to know the number of a function Press the M key th...

Page 30: ...or a list p 4 5 M 15 OK PRINT Print the directory p 4 5 M 16 OK SAVE LOAD Store the directory on a chip card 161 OK SAVE Save the directory to a chip card p 4 1 162 OK LOAD Load the directory from a...

Page 31: ...unctions Function description Page MAIN MENU 3 FAX Functions Function description Page M 31 OK TRANSMISSION Single and multiple address transmission p 5 4 M 32 OK ECO TRANS Send a document during the...

Page 32: ...BX list see M 75 OK p 5 21 M 57 OK PCL FONTS Internal PCL fonts printing p 5 16 M 58 OK SGSCRIPT FONTS Internal SG Script fonts printing p 5 16 MAIN MENU 6 COMMANDS Functions Function description Page...

Page 33: ...nction description Page M 91 OK SUPPLIER Choose the service provider ISP p 3 12 M 92 OK INIT PROVIDER Initialisation of your ProviderA 921 OK CONNECTION ISP parameters p 3 12 9211 OK CALL NUMB ISP cal...

Page 34: ...2 8 Getting started...

Page 35: ...TTING OF PARAMETERS DEPEN DING ON THE MODEL EMBEDDED WEB SERVER The same parameters can be set locally or remotely Prerequisites To set your unit remotely you need A Web browser Internet Explorer vers...

Page 36: ...change the date and time M 21 OK SETUP DATE TIME Enter the numbers of the required time and date one after another for example November 8 2004 at 9h33 press 0 8 1 1 0 4 0 9 3 3 and press OK to confir...

Page 37: ...se settings are different from the NETWORK TYPE p 2 5 which allows you to choose between public and private network To select the network M 202 OK SETUP GEOGRAPHICAL NETWORK Select the required option...

Page 38: ...when it is completely abandoned but there is only one report per request WITHOUT no transmission report however your fax will note all transmissions that took place in its log refer to paragraph Logs...

Page 39: ...ep confidential documents in storage and to avoid printing them as you receive them The Fax Messages indicator light lets you know the state of your Fax answering machine Light on the answering machin...

Page 40: ...coming documents more than once 1 to 99 To set the number of each document received M 242 OK SETUP RECEPTION NBR OF COPIE Enter the wanted number of copies and confirm with OK At each document recepti...

Page 41: ...our PC supplied or on option depending on model will enable you to select the machine you wish to receive the documents on fax PC PC if available fax otherwise For more details please refer to the ins...

Page 42: ...arameter is on all documents received by your fax will include the subscriber s header with his name number if available fax print date and the page number 11 RX SPEED 1 33600 2 14400 3 9600 4 4800 5...

Page 43: ...MBX message it prints a notice of uncomprehension asking you to recuperate this message with your computer equipment This parameter is useful only if you have PC equipment The memory capacity is limit...

Page 44: ...e recommend you ask that person for the settings described below LOCAL NETWORK SETTINGS Automatic configuration We recommend that you carry out a manual configuration of your terminal The automatic co...

Page 45: ...4 OK SETUP LOCAL NETWORK GATEWAY Enter the IP address of the network gateway and press OK to confirm IEEE address or Ethernet address or MAC address M 265 OK SETUP LOCAL NETWORK IEEE ADDRESS The Ether...

Page 46: ...up number the connection identifier and the connec tion password message service allows you to define the message service identifier the message service pas sword and the E Mail address servers allows...

Page 47: ...meters M 924 OK INTERNET INIT PROVIDER SMTP AUTHENT In the ACTIVATION menu select WITH to activate SMTP authentification then validate with OK key In the PARAMETERS menu select ID MESS SERV to keep th...

Page 48: ...ER 08 60 00 10 00 CONNECTION IDENTIFIER sg048944 wn net CONNECTION PASSWORD MESSAGE SERVICE IDENTIFER demo jt12 MESSAGE SERVICE PASSWORD E MAIL ADDRESS demo2 gofornet com SERVER SMTP mail gofornet com...

Page 49: ...tus Selecting the connection type M 941 OK INTERNET SETTINGS CONNEC TYPE Select one of the connection options among SET TIMES PERIODIC or ON DEMAND and press OK to confirm SMTP AUTHENT 9241 ACTIVATION...

Page 50: ...posit notice M 944 OK INTERNET SETTINGS DEPOSIT NOTI Select one of the deposit notice options WITH WITHOUT ALWAYS or ON ERROR and press OK to confirm Printing the Internet settings M 945 OK INTERNET S...

Page 51: ...address of the computer you wish to transfer your E Mail and press OK to confirm Select your option from the table below and press OK to confirm To use the fax as an E Mail printer Select option W O P...

Page 52: ...re are two methods to immediately connect to the Internet Access through the menu M 93 OK INTERNET IMMED ACCES Direct access Press the key twice Programmed connection An automatic connection to the In...

Page 53: ...number and the destination terminal address If your contact does not add the address of the terminal the SMS will be received in the terminal with address 0 M 45 OK SMS SERVICE PARAMETERS Automatic p...

Page 54: ...different number Your SMS may be sent to only one person or to several people To send an SMS to only one person press the key to confirm to several people press the key and enter the next person s nam...

Page 55: ...ages received are automatically printed you can modify this setting with 451 OK Auto print If you disable automatic printing the messages are automatically stored in the memory SMS read Access by menu...

Page 56: ...61 OK SMS SERVICE SERVER SMS CENTRE 1 Define send number M 4611 OK SMS SERVICE SERVER SMS CENTRE 1 SEND NO Enter the send number of your main SMS centre then validate with OK key Define reception numb...

Page 57: ...e not required to fill in each line only name tel or E Mail address are required NAME of your subscriber TEL and fax number of your subscriber E MAIL address example jones address com or FTP address e...

Page 58: ...xes and confirm your choice by pressing the OK key To associate an FTP address Do not enter the e mail address Enter the FTP address of the contact then validate with OK key for example 134 1 22 9 Ent...

Page 59: ...as just created a new list fill it in by first entering the name of this list then confirm with OK Remark You can stop a list or record creation at any time by pressing Also you do not have to complet...

Page 60: ...field and add or delete the subscriber as shown in the table hereafter Confirm the new list by pressing key CONSULTING A RECORD OR A LIST Press key The directory appears in alphabetical order Select...

Page 61: ...subscriber record or subscribers list L you wish to delete and confirm with OK Press again OK to confirm your deleting The record or list is deleted from the directory PRINTING THE DIRECTORY You may p...

Page 62: ...identifier in your directory up to 20 characters long This field is mandatory the name should not include the field separator character Fax number Your contacts fax number without spaces or dots can b...

Page 63: ...ctory01 csv jonesdirectory csv or simply directory csv Create an e mail addressed to your fax E mail address attach the file to it and send your message via your mail server Your fax will receive the...

Page 64: ...ort the directory M 18 OK DIRECTORY EXPORT Key in the e mail address of the PC or other fax machine to which you want to export the directory You may export a directory to several fax machines simulta...

Page 65: ...network all fax transmissions are in black and white Over the Internet you can send black and white documents TIFF format or colour documents JPEG format DOCUMENT POSITIONING Scanner Place your origi...

Page 66: ...er Fine mode symbolised by SFine at the bottom of the display screen To be used for docu ments with very fine or small character drawings Photo mode symbolised by Photo at the bottom of the display sc...

Page 67: ...e ten last numbers you just dialled before For a fax number Tel in the Directory Press key The screen displays the last number called Use keys or of the navigator to select your desired number For an...

Page 68: ...NSMISSION Enter the subscriber number you wish to program at a different time or choose your dialling mode refer to paragraph Dialling page 5 2 and confirm with OK Next to the current time enter the n...

Page 69: ...ON Using the keys or within the navigator select option 3911 WITH Confirm with the OK key Remark If the function WITHOUT is selected the menus 392 and 393 will not be included in the functions over vi...

Page 70: ...Sending a colour document to an E mail address Position the document refer to paragraph Document positioning page 5 1 Press the key and enter the addressee s E mail address or choose your dialling mod...

Page 71: ...choose between two options Send the typed mail directly Press OK the mail is memorised and will be sent at the next Internet connection Your subscriber will receive an E mail Add an attachment scanne...

Page 72: ...th OK key this setting may be changed at any time during the send procedure with the colour key Enter the name of the attachment and validate with OK key If necessary change the attachment format PDF...

Page 73: ...iately perform transmission from the waiting queue M 61 OK COMMANDS PERFORM Select the document in the waiting queue and confirm your choice with OK or to immediately perform the selected transmission...

Page 74: ...refer to paragraph Transmission report page 3 4 it will print that the communication was cancelled by the user RECEPTION Document reception over the Internet is automatic at each Internet connection R...

Page 75: ...Set the desired zoom value 25 TO 400 with keys or and the numerical keypad then press OK to confirm Choose the copy output type between COPY ASSEMBLED or NOT ASSEMBLED and press OK to confirm Set the...

Page 76: ...our machine which paper tray shoud be used by default L R MARGINS to shift the margins of your document to the left or to the right Caution All the settings performed through this menu will become the...

Page 77: ...with keys or Confirm your setting by pressing key OK Margins If you want to shift the side margins of your document to the left or to the right Adjust the left right margins shift in steps of 0 5 mm w...

Page 78: ...contains a table with the following information date and time of the incoming or outgoing document subscriber s number or E mail address transmission mode Norm Fine SFine or Photo number of pages sen...

Page 79: ...tered sequence Remark By default Scan to PC function is programmed on F1 key and Scan to FTP function is programmed on F2 key To register a sequence for example in key F1 Press key M then F1 you will...

Page 80: ...RECEIVED PG scanned pages M 823 OK ADVANCED FCT COUNTERS SCANNED PAGE printed pages M 824 OK ADVANCED FCT COUNTERS PRINTED PG DEPOSIT AND POLLING You may deposit a document in your fax and keep it ava...

Page 81: ...k you can poll several documents using the key Depending on the type of poll you should LOCK There are restrictions to the use of your fax To lock the printing of received documents refer to paragraph...

Page 82: ...sed persons An access code must be entered each time a person wants to use the machine To access the keypad unlocking menu M 812 OK ADVANCED FCT LOCK LOCK KEYBD Enter the four digit interlock code Pre...

Page 83: ...MS Enter the four digit locking code with the numerical keypad Press key OK to confirm With keys or select the option WITH Press key OK to confirm Remark Lorsqu un code est d j enregistr l appareil vo...

Page 84: ...the ones already present In polling the MBX are only accessible with an MBX code You may perform MBX deposits or polls by depositing a document in a fax MBX transmit to deposit a document in a remote...

Page 85: ...ee MBX out of the 31 MBX or enter the number of a free MBX directly 1 31 Enter the code of the MBX if there is one and confirm with OK Press to confirm MBX deletion The MBX is deleted and will appear...

Page 86: ...a postponed transmission the document will be stored in the memory and sent at the requested time MBX polling from a remote fax M 36 OK FAX MBX POLLING Enter your subscriber s number for MBX deposit o...

Page 87: ...g rules Never leave the cover open unless required Protect the machine from direct sunlight Do not attempt to oil the machine Always gently close the cover and avoid vibrations Do not open the cover w...

Page 88: ...tem in the printer you need to inform the machine about its features For this purpose the chip card supplied with each toner cartridge must be read by the machine each time a new consumable item is in...

Page 89: ...unit located inside the printer may become very hot during operation To avoid injury do not touch 2 Remove the old toner cartridge Caution In order to protect the environment do not throw away the us...

Page 90: ...ing the cartridge by its handle slide it into the printer Ensure that the four pins two on either side are properly aligned with the grooves in the printer Remark Use the colour coded stickers marked...

Page 91: ...aintenance Safety Contents Installation The cartridge will click into position once it is correctly installed 5 Shut the upper cover by pressing it down gently but firmly until it locks into position...

Page 92: ...ntrol panel screen Press OK Once the chip card has been read the display shows Remove the card Caution If the following is displayed check that you have inserted the chip card the right way up Replaci...

Page 93: ...upper cover to open it Caution The fusing unit located inside the printer may become very hot during operation To avoid injury do not touch 2 The drum cartridge is under the toner cartridge Remove th...

Page 94: ...8 Maintenance Caution In order to protect the environment do not throw away the used drum cartridge Used cartridges should be disposed of in accordance with local regulations concerning waste material...

Page 95: ...the printer ensuring that the pins on the cartridge are aligned with the grooves in the printer Remark Use the colour coded stickers marked 1 which are located both on the drum cartridge and the insi...

Page 96: ...s two on either side of the cartridge are properly aligned with the grooves in the printer Remark Use the colour coded stickers marked 2 which are located both on the toner cartridge and the inside of...

Page 97: ...ety Contents Installation The toner cartridge will click into position once it is correctly installed 6 Shut the upper cover by pressing it down gently but firmly until it locks into position Press th...

Page 98: ...he drawing below The following is displayed on the scanner control panel screen Press OK Once the chip card has been read the display shows Remove the card Caution If the following is displayed check...

Page 99: ...cloth to clean the printer Never use abrasive or corrosive detergents The fusing unit can become very hot during operation To avoid injury do not touch Wait for at least 10 minutes after the printer...

Page 100: ...ge and the drum cartridge 4 Use a soft cloth to clean the paper feed roller Caution The fusing unit inside the printer can become very hot during operation To avoid injury do not touch 5 Reinstall the...

Page 101: ...to the sheet fed scanner and press OK to confirm Remark Since the page you insert will be used to define the quality of subsequent copies it must be free from any visible defects INCIDENTS COMMUNICATI...

Page 102: ...number is not valid check it Example a delayed transmission was programmed with a one touch key and this key has been deleted in the meantime Code 05 Scanning default An incident occurred with the sca...

Page 103: ...topped The communication has been stopped by your subscriber Example a fax wanted to poll your fax but there is no document deposited Code 1A Disconnected The transmission has not started The telephon...

Page 104: ...he printer has one of the problems described below the signal On flashes red and you can t use your machine temporarily The corresponding message is displayed on the screen Message Action CHANGE TONER...

Page 105: ...pen the upper cover Remove the toner cartridge and the drum cartridge Clear the paper misfeed using one of the following procedures depending upon the location of the paper misfeed PAPER JAM EXTERNAL...

Page 106: ...k Do not touch the image transfer roller black roller at the bottom of the printer Reinstall the drum cartridge and the toner cartridge refer to paragraph Replacing cartridges page 6 2 Close the upper...

Page 107: ...m at the feeders and trays The figures below show different type of paper jam you might experience when using your machine Remove any stuck sheets as shown by the arrow depending on where the paper ja...

Page 108: ...wing message appears on the control panel screen REMOVE DOCUMENT If jams often occur in a specific part of the unit the latter needs to be checked cleaned or repaired Open the scanner cover by pressin...

Page 109: ...s correctly plugged in and that there is a tone signal on the telephone line by means of the key You receive a blank page Make a photocopy of a document if it is correct then your fax is functioning n...

Page 110: ...e machine in the plastic bag and then in the original package with all the original packing material Put all the documentation User s Manual and printed documents in the shipping box Close the shippin...

Page 111: ...ize Width 216 mm max Height 297 mm Thickness 0 05 to 0 15 mm Document feeder Max capacity sheet stack height 3 mm a normal capacity of 35 pages 80 g m2 Reception size A4 size Width 210 mm max Length 2...

Page 112: ...FF F for black white documents and JPEG for color documents PDF monochrome et color Printing depend on model PCL 5e and PCL 6 Emulation a SG Script PostScript level 2 language emulation and PostScript...

Page 113: ...ufacturer s instructions Depending on the model the unit s mains plug may be the only way to disconnect the unit from the power network Therefore you must respect the following Your unit must be conne...

Page 114: ...7 2 Safety...

Page 115: ...ainly depends on the type of printed document and the average number of pages per print operation Drum cartridge The standard drum cartridge can produce up to 20000 pages The initial drum cartridge ca...

Page 116: ...yme directoire et conseil de surveillance au capital de 36 405 229 562 082 909 R C S PARIS 27 rue Leblanc 75512 PARIS CEDEX 15 FRANCE http www sagem com 251524337A Data subject to change without notic...

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