64
Troubleshooting
No call reception
Try to make a call to check that the phone and the network are operational. Check
and deactivate the permanent calls forwarded (permanent calls forwarded icon
displayed). Check and deactivate the restriction on incoming calls if necessary. If
the poor reception persists, contact the hotline.
Network reception less good
during a call
Avoid holding the phone with your fingers at the top of the rear cover; this creates
an obstacle for the antenna located at this spot.
Impossible to send message
Check that the SIM card used offers this service. Try to make a call to check that
phone and network are operational.
Check the answer phone number is properly configured. To do this, go to the "Calls"
menu, select "Answer phone number" and check the number. Otherwise, enter your
operator's answer phone centre number.
No answer phonebox
Check that the SIM card does offer this service.
Programme the call to be forwarded to answer phoneusing the information
provided by the operator.
Answer phone icon flashing
Call the answer phone to make it disappear.
Backlight does not work
Go into the Settings menu, select the Energy saving menu and activate backlight
In WAP context:
SERVER NOT ANSWERING
message
Switch off and then switch phone back on.
Logon to home page impossible
In the WAP menu, Clear the cache.
Operator name does not appear on
screen
Go into the Settings menu, select Networks, then Selection. Wait until the
operator appears, select it and accept.
How do I (un)lock the keypad?
Hit
key, then the right programmable key
(OK).
How do I switch to silent mode?
Hold
key down unless ring tone sounds, when a short touch is enough.
How do I activate zoom?
Can be activated only in SMS and WAP screens; hold down
key.
How do I remove the envelop that
appears on the screen?
This envelop means that you have written or answer phone.
To remove it, all you need to do is enter the "Messages" menu to read your
messages. The envelop is then deleted.
In the case of a voice message, contact your answer phonebox and let it guide
you.
How do I lift the receiver that
appears on the screen?
This receiver means that you have received answer phone in your message box.
To remove it, call your answer phone.
How do I remove the written
message at the down of the home
page (1 call)
Press the Stop
key to return to the home page without messages.
Go into the Messages menu, select Compose and enter your message using the
T9 script (predictive input method), which is the default entry mode.
P
ROBLEM
- S
ITUATION
ACTIONS
My-X2 English.book Page 64 Lundi, 26. mai 2003 10:45 10
