12
Troubleshooting
Juicer will not work
when switched ON
•
The safety locking arm may not be correctly engaged in the vertical operating
position. Check the top cover is properly aligned and the locking arm is located
firmly into the two grooves on either side of the juicer cover.
•
Motor overload protection may have operated (see below).
Overheating with
excessive loads.
•
The juicer is equipped with an internal self-resetting overload to prevent the
motor from damage under heavy or continuous loads. If the motor suddenly
stops working, turn the ON|OFF dial to OFF, and unplug the unit from the
power outlet. Allow the juicer to cool for up to 30 minutes before operating
again. NOTE: The unit MUST be unplugged from the power outlet in order
for it to cool properly and be reset.
•
Despite this overload protector, we suggest juicing in smaller batches using
a more gentle pressure to push produce down the chute in order to protect
the motor.
Excess pulp building
up in the stainless
steel filter basket
•
Stop juicing, disassemble to scoop excess pulp off the juicer cover.
Reassemble and continue juicing. Alternating soft and hard ingredients may
help avoid this.
Pulp too wet
and reduced
extracted juice
•
The cleaner the filter, the better the juice yield, and dryer the pulp. Be sure to
thoroughly clean the juicer as soon as possible after each use. Remove the
stainless steel filter basket and thoroughly clean mesh walls with a cleaning
brush. Rinse the filter basket under hot water. If the fine mesh holes are blocked,
soak the basket in a solution of hot water with 10% lemon juice to unlock the
holes or wash in the dishwasher. This will remove excess fibre build up (from
fruit and vegetables) which could be inhibiting the flow.
Juice leaks between
the rim of the Juicer
and the juicer cover
•
Try a slower juicing speed and push the food pusher down the feed chute
more slowly.
Juice sprays out
from spout
•
The juice is being extracted too fast: try a slower juicing speed (if possible) and
push the food pusher down the feed chute more slowly.
Motor appears to
stall when juicing
•
Wet pulp can build up under the juicer cover and stall the juicer if the juicer is
used excessively without cleaning. If this occurs, disassemble and follow the
cleaning instructions to clean the filter bowl surround, the stainless steel filter
basket and the juicer cover.
•
The juicer will automatically stop operating if either too much food is being
processed at one time or the pieces are not small enough. Try trimming the food
or cutting into smaller pieces of even size and processing a smaller amount
per batch. To continue juicing, reset the juicer by turning the juicer OFF and
back ON.
•
Allow the motor to reach full speed before putting ingredients in the chute.
Pressing ingredients down before the juicer reaches full speed can cause the
motor to stall or overload. Use gentle to moderate pressure on the pusher.
Lower pressure produces a better juice yield.
•
Hard fruit and vegetables will put excess strain onto the motor if a low speed is
selected. Refer to the juicing guide to determine the correct speed for the fruit
and vegetables selected for juicing.
