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CARE & CLEANING
Ensure the blender is turned off by pressing the ON/OFF button on the
control panel to OFF. Then switch the appliance off at the power outlet and
unplug the cord. Ensure the blender is correctly disassembled.
JUG AND LID
To avoid food drying on blades, jug and lid, follow the below steps as soon
as possible after use:
• Rinse most of the ingredients off the jug and lid.
• Add 500ml of warm water and 1-2 drops of detergent and press the
AUTO CLEAN button.
• Rinse the jug and lid again and/or wash separately in warm soapy water
with a soft cloth or bottle brush.
SANITISING
The recommended sanitising solution is 1.5 tsp. (7.5ml) of household
bleach in 2 litres of clean, cool water, mixed according to the recommended
instructions on the bleach container. To sanitise, follow the below steps:
1. After performing the auto clean cycle as per the instructions above,
add half (litre) of the recommended sanitising solution to the jug.
Secure the lid and inner lid and press AUTO CLEAN to run a sanitising
clean cycle.
2. Allow to stand for 1 minute, then empty solution.
3. Soak lid, inner lid (also scraper spatula and frozen dessert wand if
used) in the remaining second half of the sanitising solution mixture
for 2 minutes.
4. Place the empty jug and lid back on blender base and run on manual
speed MIX for 10-20 sees to remove any excess moisture from the
blade area.
5. Wipe the exterior of the lid, jug and base with a soft cloth dampened
with the sanitising solution.
6. Do not rinse after sanitising. Allow to air dry before storage. Rinse with
clean water prior to next use.
MOTOR BASE
To clean the motor base, wipe with a soft, damp cloth then dry thoroughly.
Wipe any excess food particles from the power cord.
CLEANING AGENTS
Do not use abrasive scouring pads or cleaners on either the motor base or
the jug, as they may scratch the surface. Use only warm soapy water with
a soft cloth.
DISHWASHER
The blender jug and lid can be washed in the dishwasher on a standard
wash cycle. Jug can be placed on the bottom shelf; however the lid and
inner lid should be on the top shelf only.
STUBBORN FOOD STAINS AND ODOURS
Strong smelling foods such as garlic and fish, and some vegetables such
as carrots, may leave an odour or stain.
To remove, clean the jug and lid using the AUTO CLEAN instructions.
1. Add 2 tablespoons bicarbonate of soda and 125ml vinegar into jug and
let the mixture froth for 1 minute.
2. Scrub the jug and lid with the mixture using a soft dishwashing brush.
3. Add 500ml warm water and allow standing for 5 minutes.
4. Attach jug to blender base. Secure lid and then press the AUTO
CLEAN button.
5. Thoroughly rinse the jug, and allow to air dry.
6. Store jug and lid with the lid off to allow air to circulate.
CITRUS
Exposure to citrus oil may affect the clarity and longevity of the blending jug.
After washing in detergent, rinse with plain water thoroughly, and allow to
dry immediately. Do not soak.
DRY MILLING
Milling hard ingredients like spices, nuts, sugar, coffee, grains, etc. will
cause scratching and clouding to the inside surfaces of the jug.
Some spices and herbs release aromatic oils that may discolour the jug
or leave an aroma. These are cosmetic results from milling these kinds of
ingredients, and do not affect the performance of the jug.
STORAGE
Store your blender upright with the blender jug assembled on the motor
base, or beside it. Do not place anything on top. To allow air to circulate,
keep the lid off.
TROUBLESHOOTING
Motor doesn’t
start or blade
doesn’t rotate
• Check blender jug and lid are securely in place.
• Check the ON/OFF button and selected
function button are illuminated.
• Check that the power plug is properly inserted
into the power outlet.
Food is unevenly
chopped
• This can happen when too much food is being
blended at one time. Try a smaller amount and
work in batches if necessary.
• The ingredient maybe too large. Try cutting into
smaller pieces. For best results, ingredients
should be in pieces no larger than 2cms.
Food is chopped
too fine or is
watery
• Try blending for shorter period of time.
Use the ICE CRUSH I PULSE function for
better control.
Food sticks to
blade and jug
• The mixture may be too thick. Try adding more
liquid and/or using a slower speed for blending.
Food stuck
under blades
• To remove any food that cannot easily be
scraped out from under the blades,
replace lid and turn blender back on high
speed for 4-5 seconds to spin foods out from
under blades.
Blender overload • This blender has a motor protection feature
to protect against overheating and/or over
current use. When activated OVERLOAD
PROTECTION will flash on the LCD and the
blender will be inoperable.
• If activated, turn the blender off by pressing the
ON I OFF button on the control panel, switch of
at the wall and unplug the blender.
Wait a few minutes then re-plug and power ON
the blender.
• If OVERLOAD PROTECTION is still flashing,
repeat and leave the blender for at least
20-30 minutes. Once OVERLOAD
PROTECTION has disappeared from the
screen the blender is ready to be used again.
• We recommend blending in smaller batches,
or cutting ingredients into smaller pieces.