Safety 1st Dolphy, Instructions For Use Manual

Page: 13 / 23

24 25
EN
Care
tdmoU
Use a sponge and mild soap. Remember
that all mechanical products must be
maintained regularly and used correctly if
they are to provide maximum satisfaction
and last a long time.
Warranty
Our 24 months warranty reflects our
confidence in the high quality of our design,
engineering, production and product
performance. We confirm that this product
was manufactured in accordance with the
current European safety requirements and
quality standards which are applicable to this
product, and that this product is free from
defects on materials and workmanship at
the time of purchase. Under the conditions
mentioned herein, this warranty may be
invoked by consumers in the countries
where this product has been sold by a
subsidiary of the Dorel Group or by an
authorized dealer or retailer.
Our 24 months warranty covers all
manufacturing defects in materials and
workmanship when used in normal
conditions and in accordance with our user
manual for a period of 24 months from
the date of the original retail purchase by
the first end-user customer. To request
repairs or spare parts under our warranty for
defects in materials and workmanship you
must present your proof of purchase, made
within the 24 months preceding the service
request.
Our 24 months warranty does not apply
to defects caused by normal wear and
tear, damage caused by accidents, abusive
use, negligence, fire, liquid contact or
other external cause, damage which is the
consequence of failing to comply with the
user manual, damage caused by use with
another product, damage caused by service
by anyone who is not authorized by us, or
if the product is stolen or if any label or
identification number has been removed
from the product or has been changed.
Examples of normal wear and tear include
wheels and fabric worn down by regular
use and the natural breakdown of colors
and materials due to normal aging of the
product.
What to do in case of defects:
Should problems or defects arise, your first
EN
point of contact is the authorized dealer or
retailer recognized by us. Our 24 months
warranty is recognized by them (1). You
must present your proof of purchase, made
within the 24 months preceding the service
request. It is easiest if you get your service
request pre-approved by us. If you submit
a valid claim under this warranty, we may
request that you return your product to
the authorized dealer or retailer recognized
by us or that you ship the product to us in
accordance with our instructions. We will
pay for shipment and for return freight if
all instructions are followed. Damage and/
or defects neither covered by our warranty
nor by the legal rights of the consumer
and/or damage and/or defects with respect
to products that are not covered by our
warranty can be handled at a reasonable
fee.
Rights of the consumer:
A consumer has legal rights pursuant to
applicable consumer legislation, which may
vary from country to country. The rights
of the consumer under applicable national
legislation are not affected by this warranty.
This warranty is provided by Dorel
Netherlands. We are registered in The
Netherlands under company number
17060920. Our trading address is Korendijk
5, 5704 RD Helmond, The Netherlands, and
our postal address is P.O. Box 6071, 5700 ET
Helmond, The Netherlands.
The names and address details of other
subsidiaries of the Dorel group can be found
on the last page of this manual and on our
website for the brand concerned.
(1) Products purchased from retailers or
dealers that remove or change labels or
identification numbers are considered
unauthorized. Products purchased from
unauthorized retailers are also considered
unauthorized. No warranty applies to these
products since the authenticity of these
products cannot be ascertained.