Safeline 3000 Installation Manual Download Page 31

31

© 2011 SafeLine and all the SafeLine products and accessories are copyrighted by law.

Service

ENGLISH V. 4.04

TROUBLESHOOTING

The telephone beeps every 5 seconds.

This is to notify the passengers of the ongoing call (anti eaves drop-
ping)

The unit makes an alarm call when powered up. 

• 

Improper type of emergency button selected. Change from NC 
to NO or from NO to NC. 

• 

Emergency button is stuck.

No sound transmitted from the lift car to the call receiver.

Connect a normal phone (e.g. Comphone) to the plug on the main 
unit and make a call to the car(press “1”). If the sound transmission is OK in both directions, check if 
your emergency operator supports the chosen alarm type. If no protocol is used, change the call type to 
“VOICE”. If no sound is transmitted from the lift car, check the polarity of the microphone wiring.

Poor/distorted sound quality.

Volume might be set too loud! Lower the volume and check again.

Interfering noise when the call is connected

If the main unit is installed on the car roof, the problem might be due to induction in the phone cable. 
According to the phone companies’ regulations, the phone line must be installed in a separate cable.

GSM noise.

Change the antenna position when a call is connected until you fi nd the optimal antenna position. Do not 
install the antenna near the main unit or close to the cabelling.

Can not dial out

• 

Broken line connection. (LED 3 not blinking green)

• 

No money on refi ll SIM-card, verify the SIM-card by inserting it into a normal mobile phone.

No voice switching

• 

The volume is set too high.

• 

If the main unit is installed on the car roof, the problem might be due to induction in the phone cable.

The unit can not make an alarm call.

At least one phone number (and one ID code if using data identifi cation) must be programmed to enable 
making a call from the unit. Refer to the parameter list (*11*).

Emergency 
button NO

Emergency 
button NC

Summary of Contents for 3000

Page 1: ...SafeLine 3000 Installation manual ENGLISH V 4 04 02 2011 PATENT PENDING Emergency telephone for lifts Complies to EN81 28 and EN81 70 standards...

Page 2: ...200 mA Emergency light Emergency light output 12V max 0 5A Acoustic emergency signal output 12 VDC max 0 5A Inputs 10 30 Volts 5 mA Optically isolated Relay outputs Max 2A 30V DC 0 5A 125V AC potenti...

Page 3: ...Wiring diagram round cable 12 Wiring diagram SafeLine 3000 on PSTN line 14 Activating the SIM card 15 Mounting 16 Programming interfaces 17 Programming method 18 Programming unit numbers 19 Programmin...

Page 4: ...pect to the buyer of this product or to third parties for damage loss costs or work incurred as a result of accidents misuse of the product incorrect installation or illegal changes repairs or additio...

Page 5: ...ower Battery status PSTN GSM Net Call in out progress 4 RS232 PC connection For firmware update and programming 5 Slot for optional extra station card Two supplementary microphone speaker units can be...

Page 6: ...ine Connect telephone line here 3 GSM antenna connection SMA Fixed to the battery holder refer to item 10 on the previous page 4 SIM card holder 5 Volume controls For the extra remotes Turn right to i...

Page 7: ...100 130 90 54 101 25 8 4 x n 4 2 Installation ENGLISH V 4 04 SafeLine 3000 Main unit Article number SL3000 SL3000 GSM Flush mount car station Article number SLRem_V2 Flush mount car station with emerg...

Page 8: ...unt car station Article number SLRem_V3 Surface mount car station with emergency light Article number SLRem_V3Led Surface mount car station with pictograms Article number SLRem_V3Pic Surface mount car...

Page 9: ...rom the car 1 Input 1 signal coming from the car 1 Input 2 signal coming from the car 1 Inputs not in use or coming from the machine room 0 MOUNTED ON CAR TOP WIRES IN TRAVELLING CABLE SafeLine 3000 P...

Page 10: ...7 8 A B C D E 1 2 Installation ENGLISH V 4 04 ORANGE BATTERY GRAY BLACK BLUE GREEN GREEN YELLOW BROWN YELLOW 12 V 12 V 12 V AT ALARM 12 V AT ALARM EM BUTTON NO NC ACOUSTIC SIGNAL 230 VAC 0 V 0 V RED...

Page 11: ...stallation ENGLISH V 4 04 GRAY GRAY Extra remote board ORANGE ORANGE BLACK BLACK RED RED SPEAKER SPEAKER SPEAKER SPEAKER MIC MIC MIC MIC MIC MIC MIC MIC WIRING DIAGRAM FLAT CABLE EMERGENCY LIGHT EXTRA...

Page 12: ...E 1 2 Installation ENGLISH V 4 04 ORANGE BATTERY ORANGE WHITE GREEN WHITE BROWN WHITE BLUE WHITE GREEN YELLOW BROWN GREEN 12 V 12 V 12 V AT ALARM 12 V AT ALARM EM BUTTON NO NC ACOUSTIC SIGNAL 230 VAC...

Page 13: ...4 04 ORANGE ORANGE Extra remote board ORANGE WHITE ORANGE WHITE GREEN WHITE GREEN WHITE BLUE BLUE SPEAKER SPEAKER SPEAKER SPEAKER MIC MIC MIC MIC MIC MIC MIC MIC WIRING DIAGRAM ROUND CABLE EMERGENCY L...

Page 14: ...ELEKTRONIK AB 2008 WWW SAFELINE SE COPYRIGHT HISSELEKTRONIK AB 2008 WWW SAFELINE SE COPYRIGHT HISSELEKTRONIK AB 2008 WWW SAFELINE SE COPY RIGHT HISSE LEKTR ONIK AB 2008 WWW SAFE LINE SE Installation E...

Page 15: ...ings menu change the PIN code to 0000 If this is not possible set the PIN code to 1234 or set the PIN code request option to OFF Might not always function 2 Verify the PIN code by switching your phone...

Page 16: ...AB 2008 WWW SAFELINE SE 1 5 m 1 5 m 1 5 m Installation ENGLISH V 4 04 Mounting PSTN board GSM board Adding an extra station board MOUNTING To avoid GSM interference Place the main unit the stations a...

Page 17: ...ion or on site after installation with a programming cable from us Remote programming For remote programming you can use any PSTN tone dial phone Dial the phone number of the SafeLine 3000 Enter the f...

Page 18: ...nected to phone line Press unit nr 1 9 repeatedly untill 3 beeps Enter the password yes No Yes Wrong password One long beep If the time between the operation of two keys exceeds 10 seconds the code ha...

Page 19: ...in unit numbers can be remotely programmed Remotely program unit numbers in SafeLines connected in series yes no Dial phone number Hang up Hang up Re dial the phone number Program unit as number 1 Pro...

Page 20: ...nd phone number to emergency call centre to 45645687 Phone number for test alarm Send test alarm every third day Test alarm protocol to P100 Alarm button delay to 10 seconds PROGRAMMING EXAMPLE 1 Star...

Page 21: ...CPC Change this only if your alarm operator is using any of the mentioned protocols Call type 2nd number 22 Call type 3rd number 23 Call type 4th number 24 Call type LMS number 30 LMS Lift Monitoring...

Page 22: ...ptions for the recorded message from lift car 62 0 Disable recorded message 1 Enables recorded message 62 Play the the recorded message Options for the recorded message from top of car 63 0 Disable re...

Page 23: ...lay 1 will be activated when set delay reached Relay 1 will be deactivated when the reset button is pressed Change password 91 Change password default 0000 Simulate an alarm event 94 Triggers an alarm...

Page 24: ...alarm not reset Calling out in progress LED 3 indicates the phone line s status Continuous red No SIM card or network when using GSM Flashing red No telephone line connected Searching for GSM network...

Page 25: ...ashing once every 5 seconds Unit is OK Flashing two times every 5 seconds Alarm filter activated Green steady Call connected Yellow LED Call in progress The Yellow Pictogram LED is lit as soon as the...

Page 26: ...valid telephone line connected Connect a telephone to the RJ12 connector on the front of the SafeLine 3000 All LEDs are off No tone No reaction No connection LED 3 flashes red 5 times Long tone in th...

Page 27: ...04 EMERGENCY CALLING PROCESS Alarm operator made connection Calling 1st phone number Wait 1 minute Calling 2nd phone number Calling 4th phone number Calling 3rd phone number Answer Line missing or bus...

Page 28: ...Making calls like with a normal fixed line phone also GSM 3 Emergency calls to pre programmed numbers at the press of the alarm button 4 Receiving incoming calls 5 Test alarms at preset intervals 6 Se...

Page 29: ...by law 0 0 3 2 1 0 8 5 2 1 7 4 0 9 6 3 Operating ENGLISH V 4 04 INTERCOM BETWEEN MACHINE ROOM AND CAR PIT TOP OF CAR Press 0 to dial external telephone number Press 1 to call the lift car Press 2 to c...

Page 30: ...button is pressed 3 times within 2 seconds an automatic battery test will be performed The battery test takes about 20 minutes To cancel the battery test disconnect all power If the battery is low the...

Page 31: ...ty Volume might be set too loud Lower the volume and check again Interfering noise when the call is connected If the main unit is installed on the car roof the problem might be due to induction in the...

Page 32: ...00 Brussels BELGIUM Tel 32 0 2 762 98 10 Fax 32 0 2 762 97 10 E mail order safeline eu SafeLine Deutschland Westfalenstra e 22a D 51688 Wipperf rth DEUTSCHLAND Tel 49 0 2267 8 67 96 63 Fax 49 0 2267 8...

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