Saeco MAGIC M2, Operation And Maintenance Manual

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11.2 Problems - Causes - Solutions
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The following table indicates the possible error or alarm causes which may lead to a partial or total shutdown of
the appliance.
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String Error code Description
Board communication error E7 Communication error
GRINDER BLOCKED E305 The coffee grinder is blocked and won't turn
Brewing unit can't reach WORK E306 The unit can't reach the WORK position
Brewing unit can't reach HOME E307 The unit can't reach the HOME position
Coffee water circuit clogged E308 The flow meter is stopped, water does not flow even if the
pump is on
DC valve failure E309 One of the solenoid valves is not working
Doser failure E310 If the microswitch of the doser is pressed (indicating doser
full) and, when powering the doser it does not switch, an
error is generated (after 4 attempts)
Coffee Heater temperature sensor
short circuit E311 Temperature sensor (NTC) short circuit
Coffee Heater temperature sensor
open loop E312 Temperature sensor (NTC) does not convey
Coffee Heating up timeout E313 The heating unit did not reach the target within the maximum time
BREWING UNIT SHORT CIRCUIT E314 Gear motor of the brewing unit has short circuited
Zero crossing failure E315 The electricity grid is unstable
Milk Circuit clogged E327 The flow meter is stopped, water does not flow even if the
pump is on
Milk Heater temperature sensor short
circuit E328 Temperature sensor (NTC) short circuit
Milk Heater temperature sensor open
loop E329 Temperature sensor (NTC) does not convey
Milk Heating up timeout E330 The heating unit did not reach the target within the maximum time
Heater coffee over temperature E331 The heating unit temperature is too high
Heater milk over temperature E332 The heating unit temperature is too high
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Every time the machine reports one of these errors it tracks it at the same time in its error log.
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The occurrence of each of these errors causes all the
charges to turn off instantaneously (gear motors, heating
unit, pump, solenoid valves) and a monkey wrench appears
on the screen with the relative identification number.
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