
Factory Service
Packing Instructions
The RYCOM 8879 were designed for dependable operation with recommended yearly
adjustment or calibration. If, however, your 8879 Series is not working properly, first call
the factory to receive an RMA number, then return it to the factory for repair. Send it pre-
paid to:
RYCOM Instruments, Inc.
9351 East 59th Street
Raytown, Missouri 64133 USA
816.353.2100 or 800.851.7347
Fax: 816.353.5050
We will repair and ship the instrument back within 10 working days, or advise you if the
instrument is unrepairable.
Note: There is a minimum charge for repair and handling.
When shipping your 8879 for service, be sure to include:
a) name, address, and phone number of your contact
b) a brief description of the trouble
c) the return shipping address and department mail address, along
with any special shipping instructions
d) or contact us for a “Return for Service Form”
e) RMA number
Remove all batteries, and place the unit in the original shipping carton, or equivalent
sturdy container. Add packing material around all sides of the unit. Seal the shipping
container with strong tape. Mark the shipping container:
FRAGILE ELECTRONIC EQUIPMENT
Warranty
T
HIS INSTRUMENT IS UNDER WARRANTY FOR ONE YEAR FROM THE DATE OF DELIVERY AGAINST DEFECTS IN
MATERIAL AND WORKMANSHIP
(
EXCEPT BATTERIES
). W
E WILL REPAIR OR REPLACE PRODUCTS THAT
PROVE TO BE DEFECTIVE DURING WARRANTY PERIOD
.
T
HIS WARRANTY IS VOID IF
,
AFTER HAVING RECEIVED THE INSTRUMENT IN GOOD CONDITION
,
IT IS SUBJECTED
TO ABUSE
,
UNAUTHORIZED ALTERATIONS OR CASUAL REPAIR
.
N
O OTHER WARRANTY IS EXPRESSED OR IMPLIED
. T
HE WARRANTY DESCRIBED IN THE PARAGRAPH SHALL BE
IN LIEU OF ANY OTHER WARRANTY
,
INCLUDING BUT NOT LIMITED TO
,
ANY IMPLIED WARRANTY OF MER
-
CHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
. W
E ARE NOT LIABLE FOR CONSEQUENTIAL DAMAGES
.
23