Rvision Thermal FFV, Operation Manual

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Thermal-FFV™
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Troubleshooting
If trouble is encountered with these basic tests, recheck the system for any setup issues.
•
In the case that pan/tilt calibration does not occur, look inside the lens of the color camera
as the system is powered: the color camera lens should move on startup. If there is lens
movement but no pan/tilt calibration, recheck voltage under load conditions at the cable end
near the camera (24V 10A suggested) and adjust power supply voltage, current or
conductor size as appropriate. Check cable pins and sockets are clean and intact.
•
If video noise is encountered, check power supply with oscilloscope for excessive voltage
ripple. Also consider mounting the PTZ on an electrically isolated mount, as vehicles or even
buildings may have electrical noise present that may couple into the camera or power
supply. Video balun filters attached to termination ends of video cables may also be
considered.
•
For serial control issues, check that TX/RX lines are properly oriented. RS422 4-wire
interfaces must be converted to RS232 before plugging into a computer. With LOOK
controllers, see the LOOK 6.5™ section of this manual and try using the “Discover” function
to locate the camera settings. Contact techsupport@rvisionusa.com for assistance.