Ruijie RSR10 Series, Hardware Installation Manual

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Obtaining Technical Assistance
Ruijie Networks provides excellent technical support services for all our products. You can
obtain the technical assistance you need through any of the following channels:
 Ruijie Networks Website
From which you can obtain the latest product documentation, causes and problems
analysis of product faults, application solutions, and software upgrade.
 Customer service center of Ruijie Networks
Customer Service Center of Ruijie Network provides all customers with needed
technical assistance: product, technology and solutions. The customer service center
provides responsive technical support for your product installation problems, software
configuration problems, and other network performance problems.
 Technical Support Website: http://support.ruijie.com.cn
 Technical Support E-mail: service@ruijie.com.cn
 Call center hot-line: 4008-111-000

Service complaint hot-line: 0591-83057315
Target Readers
This manual is intended for the following readers:
 Network engineers
 Technical salespersons
 Network administrators
Conventions in this Document
1. Universal Format Convention
Arial: Arial with the point size 10 is used for the body.
Arial: The warnings and notes use the Arial font, with lines added at the top and bottom for
separation from the main body.
Terminal Display
: self-defined Terminal Display, in Courier New front, with the size of 8,
meaning the message displayed on the screen. User's entries among the information shall
be indicated with bolded characters.
2. Signs
Conspicuous signs are used in this document to alert the special attentions during the
operation. The meanings of these signs are described as below: