Chapter 5 Troubleshooting
Power Troubleshooting
For the RSR10-02E series, you can determine whether the power system has faults by the PWR indicator on the front
panel. For the normal status of the indicator, see the description in Chapter 1. If exceptions occur, verify the following:
The router power switch is in the on position.
The power supply switch of the router is in the on position.
The power cable is connected correctly.
The power supply meets the requirements.
Do not plug/unplug the power cable when energized. If the check shows everything is normal but the
PWR/Status indicator is still off, please contact the local distributor or technical support personnel.
System Troubleshooting
After the router is powered up, the terminal will show the startup messages described in the previous chapter if the system
is not operational. If the system configuration fails, the terminal may display no messages or illegible codes.
If the terminal does not display any messages, check:
Whether the power system is operational.
Whether the Console cable is properly connected.
If the problem remains, it is probably due to wrong configuration cable or wrong terminal parameter setting. In this case,
modify the terminal parameters.
If the terminal displays illegible codes, it is probably because the terminal parameter configurations do not match. In this
case, check the terminal parameters: baud rate of 9600; eight data bits; no parity check; one stop bit; no flow control;
VT100 for the emulation terminal.
If the console port parameters of your router are modified, no message will be displayed on the terminal.
