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Ruijie Networks

– Innovation Beyond Networks

RG-Wlan FAQs V1.1

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Summary of Contents for i-Share+ Series

Page 1: ...1 1 Ruijie Networks Innovation Beyond Networks RG Wlan FAQs V1 1...

Page 2: ...Ruijie Networks Counterfeit is strictly prohibited Exemption Statement This document is provided as is The contents of this document are subject to change without any notice Please obtain the latest...

Page 3: ...es personnel to deploy and implement minimalist network solutions thus improving deployment efficiency and quality Audience Network Engineers Network Administrator Obtain Technical Assistance Ruijie N...

Page 4: ...equently asked questions FAQs about minimalist networks and provides answers by category Because the questions are not indexed to search for a specific question press the shortcut key Ctrl F in the do...

Page 5: ...Overview 1 3 2 Introduction to the Index 2 4 3 Contents 3 5 4 FAQ 4 6 4 1 i Share 4 6 4 2 WIDS Features 4 7 4 3 Wireless Environment 4 10 4 4 BYOD 4 12 4 5 Authentication 4 12 4 6 Rogue AP 4 14 4 7 T...

Page 6: ...of 100M electrical interfaces In addition the rate of the uplink device must be set to gigabit or auto instead of 100M or 10M and the duplex mode must be set to full duplex instead of half duplex Q2...

Page 7: ...duplex Solution 2 The rate of the uplink device must be set to gigabit or auto 4 2 WIDS Features Q1 How to optimize WIDS when the Rogue Device Detection and containment does not work as good as expec...

Page 8: ...used by interference from other channels or incorrect channel configurations 1 When the AP is enabled if it detects that the channel interference is under protection it may automatically adjust the fr...

Page 9: ...1 wireless 1 0 to check whether the frequency band is 40 MHz non root show dot11 wireless 1 0 WLAN ID 0 Network Name SSID NULL Interface Dot11radio 1 0 intfcb 0x8fae800 wlan 0x8faec00 VID 1 Mac Addres...

Page 10: ...adjustment function When the DCA algorithm of the RRM is enabled the system selects an optimal channel and delivers the channel to the AP according to the neighbor channel situations When the AP chan...

Page 11: ...e transmit efficiency of the Authentication packets Using a clean environment Check whether the test users can be associated in a shielding room or on a 5G network Improving the QoS contention paramet...

Page 12: ...rval Q2 What are limitations of built in Portal in local forwarding mode In local forwarding mode the IP address of the AC cannot be issued using the http redirect direct site command Otherwise the bu...

Page 13: ...e MAC address of the STA in lower case without separators for example 00013a093213 Q6 How to configure the non anti jitter for terminals that do not pass the web based authentication Answer You can us...

Page 14: ...ent incoming and outgoing routes 2 The AC device is not added to the Radius server Check whether the AC device is added to the Radius server 3 The Radius preshare key configurations are not consistent...

Page 15: ...strength of the normal packets is about 26 and the signal strength of the Deauth packets is 100 It was confirmed that certain rogue AP transmit Deauth packets to the clients of China Unicom users Acc...

Page 16: ...associated normally no packet was lost during the ping operation and the WLAN services were provided normally After the suspected rogue AP was powered on again the issue re occurred Therefore it is co...

Page 17: ...radio 1 Q3 Description of Transmit Power of AP Antennas Run the show dot11 wireless 1 0 command In the displayed information actual Tx Power and Max Txpwr Limit indicate the actual transmit power and...

Page 18: ...e AP Run the show int c r command multiple times to collect information Collect information in shell mode run system shell iwpriv ath31 txrx_fw_stats 1 iwpriv ath31 txrx_fw_stats 7 iwpriv ath31 txrx_f...

Page 19: ...Layer 3 forwarding environment Apple TV is in a different network segment from the iPad iPhone The multicast function and the Bonjour protocol need to be configured on the AC fat AP so that the screen...

Page 20: ...d it still exists after the AP is restarted and the factory defaults need to be restored Command ap520 config apm factory reset Q10 Electronic Schoolbag Testing Performed by Mythware 1 In the simple m...

Page 21: ...e 2 4G RF card to support the access of a maximum of 25 STAs and restricts the 5G RF card to support the access of a maximum of 30 STAs so as to ensure that STAs are evenly distributed to the two RF c...

Page 22: ...You need to enable and then disable a function to compare the effect to determine whether the function needs to be enabled for detailed configuration description see the configuration case Q11 Wireles...

Page 23: ...system associates with different types of ACs various exceptions occur for example a dotx MAB authentication exception occurs IP addresses of STAs fail to be obtained and the status of online users c...

Page 24: ...ximum Number of APs Supported by the AC Run the show ac c command on the AC to display the maximum number of APs supported by the AC The AC supports a maximum of 32 APs by default see the first line i...

Page 25: ...530 I s version Product ID AP530 I System uptime 14 4 45 9 Hardware version 1 00 Software version AP_RGOS 11 1 5 B7 Release 02231013 Patch number NA Software number M13280011102015 Serial number G1GS7...

Page 26: ...ution 1 Determine the deployment mode For 1 to 8 scenarios select the dual band single stream mode or single band single stream mode For 1 to 4 scenarios select the dual band dual stream mode 2 Deploy...

Page 27: ...as to ensure basic user experience of the mobile phone 3 When multiple mobile phones or laptops are connected to the AP220 E M perform the following operations if the download rate is unstable a Run t...

Page 28: ...1 wlan config antenna transmit 3 Ruijie dot11 wlan config antenna receive 3 Ruijie dot11 wlan config rate set 11n mcs support 15 Ruijie dot11 wlan config interface Dot11radio 2 0 Ruijie dot11 wlan con...

Page 29: ...rate Compared with the 1 to 8 scenarios supported in single band single stream mode of the first generation i Share solution this mode covers two more rooms The maximum negotiated rate is 72 5 Mbps T...

Page 30: ...tion of the Fit AP Scenario Description PC wired mode fit AP PoE switch DHCP server or gateway Fault Description The PC cannot access the uplink device of the fit AP and data from the PC is isolated b...

Page 31: ...the AC is high collect the following information the operations described in quotation marks do not need to be performed Collect the following information when no fault symptom appears show running c...

Page 32: ...ow ban database Note This command is different from that in RGOS10 x Q22 Changing the Default CAPWAP Address The default CAPWAP address of the AC is the address of loopback0 To facilitate testing and...

Page 33: ...99 AP Name AP01 base radio MAC 0069 6c5c 69c1 IP address 172 29 6 135 SSID vlan group Before fault locating ensure that the following commands are executed terminal monitor logging console 7 or loggin...

Page 34: ...cd data rootfs tmp coredump rm Step 4 Check the file size in the directory after clearing du h data Step 5 Exit the shell process Exit Step 6 Run the dir command to check the available space and then...

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