Working with Event Logs and Syslog Servers
Saving a Copy of a Support File to Your Computer
ZoneFlex P300 Wireless Bridge User Guide, 800-70956-001 Rev B
72
Saving a Copy of a Support File to Your Computer
You can save a copy of the support file(s) to your own computer, if needed. The
cmsupportinfo.txt
file includes support information for an ZoneFlex P300 with
integral cable modem (such as 7781CM), and the
tr069info.txt
file includes support
information for an ZoneFlex P300 being managed by FlexMaster.
1
Go to
Maintenance
>
Support Info
. The
Maintenance > Support Info
workspace appears.
2
Click the
Transfer Method
Save to Local Computer
option. Up to two links
appear next to
Download
(
supportinfo.txt
and/or
tr069info.txt
).
3
Click the
cmsupportinfo.txt
or
tr069info.txt
link. A new window (or tab) opens
with the content of the support file displayed.
4
Choose
Save As
or
Save Page As
from your browser’s
File
menu.
5
When the “Save as>.” dialog box appears, find a convenient location on your
local computer to save the file, and change the file extension from .
html
to .
txt
.
6
Click
Save
to save the support file to your computer.
