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RTK CB10736POP1 Instruction Manual Download Page 42

SmartAlarm Instruction Manual Rev 2 

 

Page 42 of 115 

 SECTION 11 - SOFTWARE INSTALLATION 

.  
Configuration Software is provided free of charge on a conventional CD or the 
software can be downloaded from our Website:- 
 
 

www.rtkinstruments.com/downloads

 in the section labelled SmartAlarm 

 
To install the software Click on the RTKSmartAlarmInstallerV***    

(*** = Version Number)  

 
Please select “Run” to start the install process.  
 

           

 

 

 

Select “Run” which will list the components to be installed 
 

 

 

 

Select “Next” which will show the default destination folder 
 
 

Summary of Contents for CB10736POP1

Page 1: ...supplies using higher voltage AC DC primary sources and optional high voltage field contact voltages may be present If this is the case please ensure the necessary precautions are taken REV DATED DESC...

Page 2: ...e 19 Diagnostic Program mode Communication Monitoring 20 Programmable Features 21 Film Legends 22 Window Numbering System 23 USB Programming Port 24 SECTION 2 PRIMARY POWER 25 Primary Power PS1 25 SEC...

Page 3: ...REATE A NEW SYSTEM 47 SECTION 16 SYSTEM SETTINGS 48 Auto Detect 48 View 49 Advanced 49 Front View of Annunciator 49 Tools 50 Send Settings 50 Receive Settings 50 Restore Default Settings 50 Diagnostic...

Page 4: ...ual Channels 73 Configuring Selective channels 73 Configuring Multiple channels 73 Channel 74 Alarm Legend 74 Manual Inhibit 74 Group Inhibit 74 Auto Shelving 75 Input 76 Contact Type 76 Delay Timers...

Page 5: ...Coils Function 15 Read Response Slave 107 SECTION 20 SPECIFICATIONS 108 Primary power supply 108 Aux power supplies Future 108 Quiescent current 108 Signal Inputs 108 Input response time 108 First Up...

Page 6: ...re X Not Fitted A Universal Input 85 263VAC or 88 360VDC OR as an option which must be specified at time of order D 18 58VDC Must Be Specified At Time Of Order Field Contact Signal Supply Internal Ext...

Page 7: ...nications Fitted Time Stamping Future X Not Fitted T Time Stamping Fitted Ethernet Future X Not Fitted I IEC61850 Fitted D DNP3 Fitted Tropicalisation X Not Fitted C Tropicalised IP Rating 4 IP40 Rate...

Page 8: ...D 1 2 RTK SmartAlarm Isolate Live Voltage before access 1 2 3 4 5 6 7 8 The system comprises the following key elements 1 x Face plate Laser printed film legend sheet sheets 1 x DIN sized flush mounti...

Page 9: ...ternal cards Test Mute Ack Reset PSU WD 1 2 RTK SmartAlarm Isolate Live Voltage before access 1 2 3 4 5 6 7 8 FACEPLATE RETAINING SCREWS x 4 FACEPLATE RETAINING SCREWS x 4 USING SCREW DRIVER LEVER FAC...

Page 10: ...is fully isolated before removing the associated card Alarm Cards 8 Channel Alarm cards are located to the left of the Common Service card On 16 and 24 way versions multiple alarm cards are used The a...

Page 11: ...of each 8 channel alarm card The LED assembly is held in place by 2 pins and the assembly can be removed by pulling gently towards you ALARM CARD COMMON SERVICES CARD LED assemblies are available in t...

Page 12: ...The signal supply voltage level must be specified at the time of order to ensure the correct type alarm card is supplied Integral Pushbuttons Four Integral Tactile Pushbuttons are provided as standard...

Page 13: ...d The common return for the remote inputs is VB VE VE a b VE VE NO C NC VFC PS2 PS2 RLY PS1 WD OVCHI OVCLO VB X2 X1 a HNB GPB GPA b a b b a HNA b a PB2 PB1 PB3 PB4 PB5 a VFC IP3 IP1 IP2 b b a a b RL7...

Page 14: ...d To access the potentiometer remove the 4 x retaining screws on annunciator face plate and allow the plate to hinge to the left on the pushbutton ribbon cable Test Mute Ack Reset PSU WD 1 2 RTK Smart...

Page 15: ...oup Relays and the following options are software selectable Any channel within the annunciator can be set to a common alarm group The group function can be set to alarm which keeps the signal active...

Page 16: ...annunciator The following options can be configured in software All faults Field contact fault System fault Comm s fault Card fault LED fault VE VE a b VE VE NO C NC VFC PS2 PS2 RLY PS1 WD OVCHI OVCL...

Page 17: ...ogic supply field contact supply and system status In diagnostic program mode the LED s allow real time contact status monitoring manual input type programming and communications Tx Rx monitoring Test...

Page 18: ...ED 1 located above the test pushbutton slow flashes to indicate the Annunciator is in monitor mode Whilst in this mode the individual channel LED provides the dynamic status of the associated field co...

Page 19: ...the test pushbutton slow flashes to indicate the Annunciator is in the monitor mode Press the Mute pushbutton once and note LED 2 and Channel 1 LED slow flash to indicate that you are now able to inve...

Page 20: ...k Reset PSU WD 1 2 RTK SmartAlarm Isolate Live Voltage before access 1 2 3 4 5 8 PRESS AND HOLD FOR 10 SEC S 7 6 PRESS TWICE LED 1 located above the test pushbutton slow flashes to indicate the Annunc...

Page 21: ...nd a rubber bung on the face of the annunciator Test Mute Ack Reset PSU WD 1 2 RTK SmartAlarm Isolate Live Voltage before access 1 2 3 4 5 6 7 8 USB PROGRAMMING PORT Once connected to a PC running the...

Page 22: ...ewing area if requested Once the legend details have been entered into the excel spreadsheet they can be laser printed onto A4 overhead transparency film Each set of 8 legends can be inserted via the...

Page 23: ...ing window numbering system to aid with the location of the film legend and the associated alarm cards This method is used to ensure that the legend matches the functions selected for the designated a...

Page 24: ...ess 1 2 3 4 5 6 7 8 USB PROGRAMMING PORT USB RX and TX Led s The USB Port is used to 1 Upload a configuration from an existing SmartAlarm 2 Download a configuration to the SmartAlarm 3 View diagnostic...

Page 25: ...power is connected to terminal X2 PS1 VE and VE as indicated above On the standard version the supply input is universal capable of accepting 85 263VAC or 88 to 360VDC As an option which must be speci...

Page 26: ...VDC X2 Aux power is connected to terminal X2 PS2 VE and VE as indicated above On the standard version the supply input is universal capable of accepting 85 263VAC or 88 to 360VDC As an option which mu...

Page 27: ...IP6 IP5 b b a a b RL5 a b TYPICAL INPUTS X3 X4 On standard SmartAlarm annunciators a fully isolated 24VDC supply is provided for use as a signal supply voltage This output is available on all VFC term...

Page 28: ...e 5 x 20mm is located on the Common Services Card to protect the signal supply voltage VFC Voltage Field Contacts Links LK1 and LK2 must be in the internal position F2 INT EXT LK1 VFC VFC LK2 EXT INT...

Page 29: ...ve Connection Method VE VE a b VE VE NO C NC VFC PS2 PS2 RLY PS1 WD OVCHI OVCLO VB X2 X4 X3 a IP3 IP2 IP4 IP1 b b a a b a b VFC a b a b b a b a VFC IP8 IP7 IP6 IP5 RL1 RL2 RL3 RL4 RL7 RL8 RL6 RL5 CUST...

Page 30: ...e Common Services Card is used to protect the output from field wiring errors Signal Supply Fuse Location and FCV Link Details A 160mA quick blow glass fuse 5 x 20mm is located on the Common Services...

Page 31: ...IP3 IP2 IP4 IP1 b b a a b a b VFC a b a b b a b a VFC IP8 IP7 IP6 IP5 RL1 RL2 RL3 RL4 RL7 RL8 RL6 RL5 TYPICAL INPUTS CUSTOMER 0VDC AC If the Customer is providing the signal supply voltage of 125VAC D...

Page 32: ...ocation and FCV Link Details A 160mA quick blow glass fuse 5 x 20mm is located on the Common Services Card to protect the signal supply voltage VFC Voltage Field Contacts Links LK1 and LK2 must be in...

Page 33: ...unciator can be software configured to operate the HNA or HNB relay as required A volt free contact is available from each relay to switch an external audible or 3rd party device The relay is normally...

Page 34: ...are configured to operate the GPA or GPB relay as required A volt free contact is available from each relay for use with 3rd party devices The Contact is configurable to N O of N C Contact rating 1A 2...

Page 35: ...entary pushbuttons Pushbutton Functions PB1 System Test PB2 Mute PB3 Acknowledge PB4 Manual Reset PB5 First Reset The above functions can be changed in software if required CAUTION The common return f...

Page 36: ...b a b a b a b PB1 PB2 PB3 PB4 PB5 HNA HNB GPA GPB X1 VB GROUP INHIBIT The above example shows the PB1input being used with a remote group inhibit switch PB1 must be software configured to Inhibit for...

Page 37: ...and audibles will be disabled to save power and reduce noise pollution during unmanned periods Alarms will still be captured in the normal way and once the switch is returned to the attended position...

Page 38: ...operate in accordance with one of the following Input Follower The relay changes state each time there is a change to the associated signal input contact Logic Follower The relay changes state on alar...

Page 39: ...OVCLO VB X2 X4 X3 a IP3 IP2 IP1 b b a a b a b VFC a b a b b a b a VFC IP8 IP7 IP6 IP5 RL1 RL2 RL3 RL4 RL7 RL8 RL6 RL5 X1 a HNB GPB GPA b a b b a HNA b a PB2 PB1 PB3 PB4 PB5 a VFC IP3 IP1 IP2 b b a a...

Page 40: ...spares kits will be packed separately Please double check that all items listed on the packing list have been unpacked before disposing of any packing material Mounting SmartAlarm annunciators are de...

Page 41: ...ounted annunciators are supplied within an industry standard Wall mounting Enclosure with all customer connections typically wired to Weidmuller terminals for ease of connection to the field device Fl...

Page 42: ...the software can be downloaded from our Website www rtkinstruments com downloads in the section labelled SmartAlarm To install the software Click on the RTKSmartAlarmInstallerV Version Number Please...

Page 43: ...tall to install the application and once complete select Close The desk top will show a quick launch icon showing RTK within a red shield please select this Icon to open the application Select the Fil...

Page 44: ...t you will be using to communicate with the SmartAlarm Note the Comport No varies depending on the devices connected to each PC and the USB port being used therefore more than one com port may be iden...

Page 45: ...re saved in CSV format and can be re installed as required From the File menu select Import CSV File which will allow standard windows navigation to locate the saved configuration Once located select...

Page 46: ...enu select Export CSV File which will allow standard windows navigation to save the configuration Once saved the configuration can be viewed in Microsoft Excel format and edited as required After chan...

Page 47: ...Manual Rev 2 Page 47 of 115 SECTION 15 CREATE A NEW SYSTEM Select Create New SmartAlarm is only used during manufacturing to select the order specific features required per SmartAlarm This function is...

Page 48: ...RTK configuration software onto a suitable PC and connected the USB Cable to the communication port located behind the rubber bung on the front of the SmartAlarm The auto detect facility is accessed v...

Page 49: ...complex applications additional menus are available for example Increased number of groups or custom sequences and these are accessed via the View Advanced menu Front View of Annunciator Selecting the...

Page 50: ...s them on the PC Laptop for future reference or as a backup Receive Settings Once the SmartAlarm has been connected to a suitable PC Laptop via the RTK supplied USB Cable the user is able to upload th...

Page 51: ...agnostics to check the dynamic status of the SmartAlarm Set Structure Please consult factory before modifying the structure of a supplied Annunciator Scan Unit This allows the user to identify the add...

Page 52: ...update any of the fields within the software but the changes will only be saved after the Confirm Settings control button is pressed using a left mouse click Any changes will need to be sent to the a...

Page 53: ...automatically provided once the software is communicating with the alarm annunciator Address Offset This allows the user to offset the Node address to match the application Sleep Without Indication Se...

Page 54: ...ollow groups as required Horn A HNA The default setting for this relay is Horn A HNA the relay is normally de enegised and provides a N O contact for use with external audibles 3rd party devices The r...

Page 55: ...a group and the group type needs to be set as Alarm for the relay to operate correctly A latching Relay is used for the Group Relay function allowing the contact state can be set to Normally Open or...

Page 56: ...elay can be prevented from operating whilst the annunciator is in sleep mode by selecting the Disable in Sleep Mode check box shown above For example you may wish to disable the horn relays but allow...

Page 57: ...efer Lamp Test as an option Once the alternative function has been selected the user will need to press Confirm and the changes will need to be downloaded to the annunciator via the tools menu Any int...

Page 58: ...rd but the user may prefer Lamp Test as an option Once the alternative function has been selected the user will need to select Confirm and the changes will need to be downloaded to the annunciator via...

Page 59: ...til the inhibit switch is returned to normal It is possible to assign any channel with the Annunciator to be included in inhibit group 1 to inhibit group 8 as required To link a channel to an inhibit...

Page 60: ...SmartAlarm Instruction Manual Rev 2 Page 60 of 115 Assigning a Remote Pushbutton Input to Inhibit In the above example Remote Pushbutton 5 has been set as the Input for Group 1 Inhibit Switch...

Page 61: ...switch used to place the Annunciator into Sleep Mode during unmanned periods The sleep mode switch should be connected between VB and the associated pushbutton input a b a b a b a b PB1 PB2 PB3 PB4 P...

Page 62: ...will remain in sleep mode until the switch is returned to normal Please note The individual channel repeat relays will continue to operate as usual during sleep mode to allow notification of alarms t...

Page 63: ...ing in Sleep mode if required For example during unmanned periods the two horn relays can be prevented from operating to prevent noise pollution whilst the 2 Group and 1 Watchdog relay can continue to...

Page 64: ...pulse periodically heart beat pulse In some applications this pulse may not be required and it can be disabled by selecting Sleep Without Indication under the General tab as shown in the below screen...

Page 65: ...maining groups can be accessed if the user selects View followed by Advanced Once the alarms have been assigned to groups and the group type has been set to Audible the group or groups can be linked t...

Page 66: ...emaining groups can be accessed if the user selects View followed by Advanced The delay field allows the user to enter a time delay in seconds and once set the annunciator will automatically acknowled...

Page 67: ...n as standard and the remaining groups can be accessed if the user selects View followed by Advanced The delay field allows the user to enter a time delay in seconds and once set the annunciator will...

Page 68: ...rms have been assigned to a group the Groups function needs to be identified using the drop down menu provided against each group For example if channel 1 to 8 have been assigned to Group 8 and they a...

Page 69: ...been assigned to Group 1 and they are all part of the same audible group the drop down menu for Group 1 should be set to Audible Group Once selected the Internal Audible or Common Relays should be se...

Page 70: ...mple The following steps identify how to set the Group Group Type and assign the Group to Internal Horn and Common Relays In the above example ALL channels have be set to Group 1 Assigning the Group T...

Page 71: ...age 71 of 115 Assigning a Group to the Internal Audible In the above example the internal horn has been set to follow Group 1 Assigning a Group to a Common Relay In the above example Common Relay Horn...

Page 72: ...s RTU Protocol for use with 3rd Party devices When this option is included the Comm s Tab provides access to the fields used to set the following Protocol Modbus RTU Baud Rate 38400 19200 or 9600 Pari...

Page 73: ...as required The background colour for a selected feature is white however if the background colour changes to blue it indicates that the selected channels currently have varying settings stored and t...

Page 74: ...r a number of channels can be assigned to an inhibit group to allow a remote switch input to be used as a group inhibit enable To manually inhibit a channel the user selects the associated LED icon an...

Page 75: ...Period The required time period in seconds If the number of input events exceeds the abnormal count within the time period the input will be automatically shelved and a dated and timed message will b...

Page 76: ...t of Remote Delay Timers Each channel is equipped with timers allowing the user to delay the activation and or the return to normal time period Abnormal Delay mS This option prevents the alarm occurri...

Page 77: ...emote If the Remote check box is enabled the input will activate via Serial Communications If the Remote check box is unchecked the input will activate via a conventional hardwired contact input N O o...

Page 78: ...relay can be set to Normally Energised or Normally De Energised using the dropdown menu as required Relay Function The function of each relay can be set to one of the following modes using the dropdow...

Page 79: ...mum of 65 000mS Normal Delay Each repeat relay can be prevented from returning to normal unless the change in state has occurred for longer than the pre set time period The default is 10mS and the use...

Page 80: ...alarm sequence within ISA 18 1 1979 R1992 and RTK are fully compliant with the stated sequences The most common sequences are detailed in a separate section of the manual ISA Sequences To define a seq...

Page 81: ...disable any of the functions on a per channel basis as required Multiple Pushbutton Groups In more complex applications each channel can be assigned to any one of 8 pushbutton groups To access the add...

Page 82: ...onal groups are available via the View Advance View menu Groups are typically used to provide summary alarm information for use with 3rd Party devices DCS PLC SCADA Supervisor Consoles Channels can be...

Page 83: ...e sequences which can be set on a per channel basis Functional Test is used to simulate an input on all channels and therefore all windows and horn circuits will operate in accordance with the selecte...

Page 84: ...rator to focus on the root cause of failure and therefore limits the downtime and associated costs This is achieved by having the first up alarm flashing in a different manner compared to the subseque...

Page 85: ...ABNORMAL RETURN TO NORMAL TO ABNORMAL ACKNOWLWDGE WHILE NORMAL AUDIBLE VISUAL SEQUENCE PROCESS ABNORMAL OR NORMAL SILENT ON ACKNOW Sequence Features 1 Acknowledge and test pushbuttons 2 Alarm audible...

Page 86: ...AL SEQUENCE PROCESS ABNORMAL OR NORMAL SILENT FLASHING SILENCE ABNORMAL OR NORMAL PROCESS VISUAL AUDIBLE SEQUENCE ON SILENT ACKNOW Sequence Features 1 Acknowledge silence and test pushbuttons 2 Alarm...

Page 87: ...ABNORMAL RETURN TO NORMAL TO ABNORMAL RETURN TO NORMAL AUDIBLE VISUAL SEQUENCE PROCESS ABNORMAL OR NORMAL SILENT ON ACKNOW Sequence Features 1 Acknowledge and test pushbuttons 2 Alarm audible device...

Page 88: ...WHILE ABNORMAL RETURN TO NORMAL TO ABNORMAL RETURN TO NORMAL AUDIBLE VISUAL SEQUENCE PROCESS ABNORMAL OR NORMAL SILENT ON ACKNOW Sequence Features 1 Acknowledge and test pushbuttons 2 Alarm audible d...

Page 89: ...SEQUENCE PROCESS OFF VISUAL AUDIBLE SILENT NORMAL NORMAL RETURN TO NORMAL TO ABNORMAL Sequence Features 1 Test pushbutton 2 No alarm audible 3 The visual alarm does not flash 4 Non Lock In of momenta...

Page 90: ...ssigned to operate as an Audible under the group operations tab In the example below Group 8 is being used as an audible group Group Tab This screen shot indicates that a channel has been set to Group...

Page 91: ...L RETURN TO NORMAL TO ABNORMAL ACKNOWLWDGE WHILE NORMAL AUDIBLE VISUAL SEQUENCE PROCESS ABNORMAL OR NORMAL SILENT ON ACKNOW Sequence Features 1 Acknowledge and test pushbuttons 2 Alarm audible device...

Page 92: ...E ABNORMAL RESET WHILE NORMAL TO ABNORMAL AUDIBLE VISUAL SEQUENCE PROCESS ABNORMAL OR NORMAL SILENT ON ACKNOW Sequence Features 1 Acknowledge reset and test pushbuttons 2 Alarm audible device 3 Lock I...

Page 93: ...SUAL SEQUENCE PROCESS ABNORMAL OR NORMAL SILENT FLASHING SILENCE ABNORMAL OR NORMAL PROCESS VISUAL AUDIBLE SEQUENCE ON SILENT ACKNOW Sequence Features 1 Acknowledge reset and test pushbuttons 2 Alarm...

Page 94: ...ACK TO ABNORMAL RESET RETURN TO NORMAL RETURN TO ABNORMAL ACK WHILE NORMAL ACKNOW WHILE ABNORMAL RINGBACK AUDIBLE PULSING Sequence Features 1 Acknowledge reset and test pushbuttons 2 Alarm audible dev...

Page 95: ...AL SILENT ON ACKNOW SUBSEQUENT TO ABNORMAL Sequence Features 1 Acknowledge and test pushbuttons 2 Alarm audible device 3 Lock In of momentary first alarm only no lock in of momentary subsequent alarms...

Page 96: ...ACKNOWLEDGE FIRST OUT RESET VISUAL SEQEUNCE PROCESS SILENT FLASHING FIRST SILENCED SILENCE ACKNOWLEDGE FIRST OUT RESET SILENT ACKNOWLEDGED ON AUDIBLE AUDIBLE VISUAL SEQUENCE ON PROCESS AUDIBLE FLASHIN...

Page 97: ...O LINE 7 FIRST OUT RESET 9 NORMAL RESET NORMAL OFF SILENT MANUAL RESET SEQUENCE FEATURES 1 Silence acknowledge reset and test pushbuttons 2 Alarm audible device 3 Lock in of momentary alarms until ack...

Page 98: ...T SLOW FLASHING ABNORMAL AUDIBLE AUDIBLE INTERMITTENT FLASHING FIRST ALARM FIRST OUT RESET SUBSEQUENT ACKNOWLEDGE ON ABNORMAL VISUAL AUDIBLE PROCESS STATE SEQUENCE VISUAL PROCESS FAST FLASHING ON SUBS...

Page 99: ...ESET REQUIRED 6A SUB ABNORMAL SUB ACKNOWLEDGE ON SILENT MAINTAINED ALARM 6B SUB NORMAL TO LINE 8 MOMENTARY ALARM 7A FIRST ABNORMAL FIRST OUT RESET AFTER ACKNOWLEDGE TO LINE 6A FIRST OUT RESET 7B FIRST...

Page 100: ...ence is the same as F3A with the addition of Manual Reset All alarms must be manually reset once the process has returned to normal ISA F3M 1 2 Manual Reset First Out with Silence Interlock This seque...

Page 101: ...COMMUNICATIONS Port 1 Connection Details An standard 4P4C RJ11 socket is provided on the rear of the SmartAlarm for systems equipped with the Modbus RTU option which provides the following connections...

Page 102: ...Read Request Master RTU START ADDRESS FUNCTION REGISTER COIL ADDRESS NO OF REGISTERS COILS ERROR CHECK STOP ELAPSED TIME 3 CHARACTERS MIN Y Y YY YY YY ELAPSED TIME 3 CHARACTERS MIN Read Response Slave...

Page 103: ...typical 24Way SmartAlarm first alarm card data is accessed using node address 1 second alarm card using node address 2 etc As default the first node address starts at 1 this can be modified using the...

Page 104: ...ress range 1 8 To read the alarm status coils use address range 11 18 To read the disable status coils use address range 21 28 Number of Coils This represents the number of coils Channels the master w...

Page 105: ...ontact status registers use address range 40001 40008 To read the alarm status registers use address range 40011 40018 To read the disable status registers use address range 40021 40028 Number of Regi...

Page 106: ...bled 7 Channel Inhibited 8 Channel Uninhibited Typical Example of Message Format To read all contact status data on a 24 way SmartAlarm the following message format has to be repeated 3 times once for...

Page 107: ...ytes sent Data This represents the status of the coil to be written 0 Contact Normal 1 Contact Abnormal Write Multiple Coils Function 15 Read Response Slave Coil Address Indicates first coil address t...

Page 108: ...specified at time of order 18 to 58VDC Quiescent current Each channel requires xxmA in the non alarm state Signal Inputs All inputs are provided with optical isolators capable of withstanding a 1000...

Page 109: ...dard HNA HNB each providing a N O contact for use with external horns or 3rd party devices Contact rating Voltage Rating resistive 24VDC 4A 125VDC 125VAC 2A GPA GPB Common Alarm Group Relays Two commo...

Page 110: ...Annunciator rear IP20 Optional front IP54 Radiated RFI Immunity IEC 61000 4 3 Conducted RFI Immunity IEC 61000 4 6 Radiated Emissions IEC 61000 6 3 Conducted Emissions IEC 61000 6 3 Radiated Power Fre...

Page 111: ...SmartAlarm Instruction Manual Rev 2 Page 111 of 115...

Page 112: ...ptional 18 58VDC Input version Common Services Card with internally generated 125VDC signal supply Standard 8 Channel Alarm Card Part No Description CB10735POP1 Standard alarm card without repeat rela...

Page 113: ...ndo the retaining screws on the face of the annunciator and remove the face plate 3 Remove the Alarm or Common Services card as required 4 Alarm cards and Common Services cards are keyed to prevent ac...

Page 114: ...ty Please refer to the RMA Form on the following page which we request is copied to allow the user to complete the details to request a Returns Materials Authorisation Number Once the form has been re...

Page 115: ...entation and also in many safety critical applications Agreement from the client As part of the agreement to supply parts as Advance Replacements we also need certain limited commitments from the cust...

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