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23

It’s Under Control

®

For news about the latest updates, new product information, and new 

accessories, please visit our web site at: 

  www.rticorp.com

COntaCtInG RtI

For general info, you can contact RTI at: 

  Tel. (952) 253-300 

Fax (952) 253-33 

[email protected]

RtI teCHnICal suPPORt

At RTI, customer service and satisfaction is an utmost priority. If you are 

encountering any problems or have a question about your RTI product, 

please contact RTI Technical Support for assistance. 
RTI provides technical support by telephone, fax or e-mail. For the highest 

quality service, please have the following information ready, or provide it in 

your fax or e-mail. 

  Your Name
  Company Name
  Telephone Number
  E-mail Address
  Product model and serial number (if applicable)

If you are having a problem with hardware, please note the equipment in 

your system, a description of the problem, and any troubleshooting you 

have already tried.
If you are having a problem with software, please note what version you 

have installed, the operating system on your PC, a description of the 

problem, and any troubleshooting you have already tried.
If you are calling about a software or programming question or problem, 

please be at you computer when you place your call. This will considerably 

speed up the troubleshooting process.
For technical support or assistance with your MRP-6, software, or 

accessories, contact RTI at:

  (952) 253-337 

[email protected] 

www.rticorp.com

For questions regarding service or repair of your MRP-6, contact RTI at:

  (952) 253-336 

[email protected] 

www.rticorp.com

Please do not return products to RtI without return authorization.

CHaPteR 6

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seRVICe and suPPORt

Summary of Contents for MRP-64

Page 1: ...It s Under Control MRP 64 Installation and Operation Guide 70 210039 22 V1 0 Multi Room Control Processor It s Under Control...

Page 2: ...Multi Room Control Processor MRP 64 Copyright 2009 Remote Technologies Incorporated All rights reserved...

Page 3: ...urning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation be...

Page 4: ...t at which they exit from the unit Water and Moisture Do not use the unit near water for example near a sink in a wet basement near a swimming pool near an open window etc Object and Liquid Entry Do n...

Page 5: ...her than product defects including lack of skill competence or experience of user 6 Shipment of this product claims must be made to the carrier 7 Being altered or which the serial number has been defa...

Page 6: ...for errors or omissions contained herein or for consequential damages in connection with the furnishing performance or use of this guide Microsoft Windows Windows XP and Windows Vista are registered...

Page 7: ...Safety Suggestions 4 Limited Warranty 5 Disclaimer 6 Contents 7 Chapter 1 Welcome 9 Chapter 2 Features 11 Chapter 3 Installation and Operation 13 Chapter 4 Specifications 19 Chapter 5 Troubleshooting...

Page 8: ...Multi Room Control Processor MRP 64...

Page 9: ...on and other expansion capabilities IMPORTANT NOTES Please read these important notes about the MRP 64 The MRP 64 should be placed in an area where it is around normal room temperature between 60 F to...

Page 10: ...rd Two 2 RS 232 Adapters UNPACKING AND INSPECTION After unpacking your new MRP 64 Multi Room Control Processor save all of the packing materials in case you ever have to ship the unit Thoroughly inspe...

Page 11: ...Three programmable 12VDC trigger outputs Three assignable voltage sense inputs IR input for IR pass through or control Four addressable IR emitter ports are compatible with industry standard IR emitt...

Page 12: ...4 12 Chapter 2 Features IR Output Adjustment Controls Keypad Inputs 6 Ethernet RS 232 USB Power Supply RTI COM Port Expansion Port IR Emitter Ports 4 Power IR DC Trigger Outputs 3 DC Sense Inputs 3 St...

Page 13: ...rly power ir TERMINALS AND CONNECTIONS TERMINAL 12VDC or 16VDC Positive power supply connection It is internally tied to the Power jack This can be used to power external IR or RF receivers 12 or 16 V...

Page 14: ...be adjusted if the attached equipment is not responding reliably If adjustment is needed rotate the IR output controls on the front of the MRP 64 clockwise for higher output power or counter clockwis...

Page 15: ...ion Designer These voltage triggers are Normally Off but they can be programmed to be Normally On activated as long as power is applied to the MRP 64 Connect the positive lead from the device to one o...

Page 16: ...2 you will need a null modem adapter NOTE RS 232 communication has a distance limitation of 50 100 feet DB 9 Connector Pin Out Pin Signal Signal Name Description 1 DCD Carrier Detect 2 RXD Receive Da...

Page 17: ...d The LED will stay on while the MRP 64 is busy processing the action associated with the trigger code The status LED will flicker Green if an invalid system trigger code is detected A trigger code is...

Page 18: ...Chapter 3 installation and Operation connection options Zigbee Module ZM 24 RS 232 Controlled Multi Zone Receiver IR Controlled Devices 12VDC Triggered Devices LAN IR Receiver RM 433 Receiver RTI Key...

Page 19: ...epeaters and receivers Trigger Outputs Three 12VDC 100mA max each Sense Inputs Three 3 24VDC RS 232 Ports Two Bi directional RJ45 Connections Ethernet Port 10 100Base T RJ45 Connection USB Ports 1 Pro...

Page 20: ...Multi Room Control Processor MRP 64 20...

Page 21: ...Also verify that the programmed output method IR or RF matches the receiver being used Try re programming both the MRP 64 and the remote control to make sure the programming is up to date i e in sync...

Page 22: ...Multi Room Control Processor MRP 64 22...

Page 23: ...l number if applicable If you are having a problem with hardware please note the equipment in your system a description of the problem and any troubleshooting you have already tried If you are having...

Page 24: ...ry to ship the MRP 64 for service Please pack it securely we suggest that it be insured Do not include accessories such as power cords or manuals unless instructed to do so You must pay any shipping c...

Page 25: ...3 Installation Operation 13 Connection Options 18 Inputs Outputs 13 Mounting Power 13 Programming 17 Limited Warranty Disclaimer 5 Product Contents 10 Safety Suggestions 4 Service and Support 23 Conta...

Page 26: ...Multi Room Control Processor MRP 64 26...

Page 27: ...27 It s Under Control notes...

Page 28: ...MRP 64 28 Remote Technologies Incorporated 5775 12th Avenue East Suite 180 Shakopee MN 55379 Tel 952 253 3100 Fax 952 523 3131 www rticorp com 2009 Remote Technologies Inc All rights reserved Printed...

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