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Structure
: 10 degressive years for the walls and surrounds against ice and thaw. Degressivity of 10% per year.
Due to its composition, the structure and the copings may show efflorescences and / or slight discoloration over
the years, which in no way change the characteristics and resistance of the pool, and which are not covered by the
guarantee.
During the assembly and after filling, some micro cracks may appear, that in no way change the characteristics and
resistance of the pool, cracks that are not covered by the warranty.
.
Liner
: 10 years, only on the welding, with a gradual reduction of 10% per year.
.
Pump
: 2 years
.
Skimfilter
: 2 years (except cartridge)
.
Ladder
: 1 year (unless you use a salt device).
Are excluded from warranty:
• Cuts, holes, folds, wrinkling, tears, pullings, color maintenance, patches of any kind
• The cut and put in the water
• Maintenance
• The Wintering.
The warranty is excluded in the following cases:
• Installation or use not in accordance with our instructions
• Damage caused by mishandling of the product.
RETURN OF MERCHANDISE
DURATION OF THE WARRANTY:
AFTER FINDING AND VERIFICATION OF A MANUFACTURING
DEFECT:
STORAGE PRECAUTIONS
No goods return will be allowed without prior consent from our company. All goods return is borne by the customer
(wrapping, packaging, and transport).
- The defective products will be repaired effectively or replaced with postage paid.
- For products not covered by the warranty, a quote will be prepared. Upon acceptance of this by the customer,
the parts will be redirected.
In the event of a replacement for a defective element, disassembly and assembly are not met by our company.
The warranty is limited to repair or replacement of the defective part. The warranty does not determine in any case,
compensation for damages.
While the pool is not installed, some care is needed for storage:
• Avoid moving the pallets without suitable transport
• Storing the pallet directly in a leveled ground and a sheltered space
The after-sales service will be handled only with the points of sale.
For handling complaints or warranty claims fill out the form on the site
www.naturalisrp.com
and return to the respective point of sale.
AFTER SALES SERVICE
