Roscoe Medical INTENSITY 10, Instruction Manual

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7. TROUBLESHOOTING
If your device does not seem to be operating correctly, refer to the
chart below to determine what may be wrong. Should none of these
measures correct the problem, the device should be serviced.
Problem Possible Cause Solution
Display fails to
light up
Battery contact failure
1. Try fresh batteries
2. Ensure batteries are inserted
correctly.
Check the following contacts:
All contacts are in place.
All contacts are not broken.
Stimulation
weak or cannot
feel any
stimulation
Electrodes
1. Dried out or contaminated
2. Placement
Replace and reconnect.
Lead wires old/worn/
damaged
Replace.
Stimulation is
uncomfortable
Intensity is too high Decrease intensity.
Electrodes are too close
together
Reposition the electrodes.
Damages or worn electrodes
or lead wires
Replace
Electrode active area size is
too small
Replace electrodes with ones that
have an active area no less than
16.0 cm
2
(4cm*4cm)
May not operate the device
according to the manual.
Please check the manual before
use.
Intermittent
output
Lead wires
1. Verify connection is secure and
firmly seated.
2. Turn down the intensity. Rotate
lead wires in socket 90°. If still
intermittent, replace lead wire.