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Galaxy 65 User Guide

210

G.13 Updating Firmware 

You can update five types of firmware for each Galaxy 65 Subsystem:

• Storage Manager
• Storage Manager loader
• Memory controller
• LAN Subsystem
• LAN Subsystem loader

Information regarding the latest release of firmware and firmware updates is available from technical 
support.

G.13.1 Updating the SM, SM Loader and Memory Controller 

Firmware 

You use the Flash Utility to download new firmware (.fla file) for your SM modules, memory controller, 
and the storage controller loader. The Flash Utility is resident in the embedded firmware of the SM 
modules. You can access the Flash Utility using either your RS-232 or Ethernet connection to the SM 
module. If you want to use the Ethernet connection, your Telnet utility must support either the Kermit or 
Xmodem protocol. 

Follow the procedure below for both SM modules to make sure that both have the updated firmware.

To upgrade the Storage Manager, Storage Manager Loader and Memory Controller firmware:

1

Call technical support for information about downloading the firmware updates.

2

From the computer connected to the SM module, access the Disk Array Administrator software.

3

From the System Menu, select

 Shutdown Menu 

and press 

Enter

.

The Shutdown Menu displays.

4

Select 

Shutdown/Restart 

and press 

Enter

.

The system confirms that you want to shut down.

5

Select 

Yes

 and press 

Enter

.

The system confirms that it has shut down.

6

Press 

Enter

 to restart.

7

While the SM module restarts, hold down the spacebar on your keyboard.
The Flash Utility screen displays.

Summary of Contents for The Galaxy 65

Page 1: ...Galaxy 65 User Guide Part No 43061 02A Issue 2 0 January 13 2004...

Page 2: ...nformation in this document is accurate the Authors accept no liability for any errors that may arise No part of this document may be transmitted or copied in any form or by any means for any purpose...

Page 3: ...1 1 The Galaxy 65 System 1 1 2 The Enclosure Core Product 2 1 2 1 Enclosure Chassis 2 1 2 2 Tower Option 3 1 3 The Plug in Modules 4 1 3 1 Power Supply Cooling Module 4 1 3 2 Operators Panel 5 1 3 3...

Page 4: ...rusting an Array 23 3 3 6 Deleting an Array 24 3 4 Managing Partitions 25 3 4 1 Viewing Partition Status Information 25 3 4 2 Changing a Partition Name 25 3 4 3 Changing a Partition LUN 26 3 4 4 Contr...

Page 5: ...ation 53 6 1 2 Clearing Metadata from a Disk Drive 54 6 1 3 Enabling and Disabling Write back Cache 55 6 1 4 Displaying Disk Drive Cache Status 55 6 1 5 Enabling and Disabling SMART Changes 55 6 1 6 B...

Page 6: ...Using the Disk Array Administrator to Set Up Debug Logging 83 7 17 Using the Loader Diagnostics Menu 83 7 18 Using the Loader Utility Menu 84 7 19 Understanding Disk related Errors 84 7 19 1 Disk Erro...

Page 7: ...ging a Partition LUN 141 C 3 6 Changing the Read Ahead Cache Size 142 C 3 7 Enabling or Disabling Write back Cache 143 C 3 8 Controlling Partition Access 144 C 3 9 Deleting a Partition 151 D Monitorin...

Page 8: ...enu 192 G 2 Changing the Date and Time 192 G 3 Configuring the Host Channels 195 G 4 Understanding LUNs and Viewing LUN Information 196 G 4 1 Viewing LUN Information 197 G 5 Configuring the FC Disk Ch...

Page 9: ...Contents ix Index 229...

Page 10: ...x Galaxy 65 User Guide...

Page 11: ...interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instru...

Page 12: ...lug the unit if you think that it has become damaged in any way and before you move it A Galaxy 65 enclosure can weigh up to 37kg 81lb Do not try to lift it by yourself Do not attempt to lift the encl...

Page 13: ...with two working PSUs If powered by multiple AC sources disconnect all supply power for complete isolation The power connection must always be disconnected prior to removal of the Power Supply Coolin...

Page 14: ...er the protection provided by the equipment may be impaired Battery Safety The battery is user replaceable please refer to the Battery Replacement Procedure Warning There is a danger of explosion if t...

Page 15: ...otal number of units installed in the rack Consideration of the electrical power consumption rating shown on the nameplate should be used when addressing these concerns The electrical distribution sys...

Page 16: ...ranty If you remove any drive module you may lose data If you remove a drive module replace it immediately If it is faulty replace it with a drive module of the same type and capacity Ensure that all...

Page 17: ...ffers as follows For disk drives arrays partitions and data rate statistics 1 MB equals 1 000 000 using the International System of Units SI standard For memory 1 MB equals 1 048 576 using the memory...

Page 18: ...Galaxy 65 User Guide xvi Revision History Version Date Description of Change Issue 1 0 June 2003 Initial Beta Release Issue 2 0 January 2004 Chapter 1 Page 14 amended Section 1 6 10 planned deleted...

Page 19: ...Preface xvii...

Page 20: ...Galaxy 65 User Guide xviii...

Page 21: ...Introduction 1 Chapter 1 Introduction 1 1 The Galaxy 65 System Figure 1 1 The Galaxy 65 FC AL System...

Page 22: ...el mounted at the rear The chassis assembly contains 16 drive bays at the front each of which accommodates a plug in drive carrier module The 16 drive bays are arranged in 4 rows of 4 drives At the re...

Page 23: ...ntroduction 3 1 2 2 Tower Option An optional tower kit is available which can be fitted to the rack chassis described here Figure 1 3 Galaxy 65 Enclosure Chassis Rear Figure 1 4 Galaxy 65 Tower Option...

Page 24: ...osure as part of the Subsystem core product PSU voltage operating ranges are nominally 115V or 230V AC selected automatically Four LEDs mounted on the front panel of the Power Supply Cooling Module in...

Page 25: ...rt of the Enclosure core product a typical Operators Ops Panel is shown in Figure 1 6 The Ops Panel provides the enclosure with a micro controller which is used to monitor and control all elements of...

Page 26: ...Processors housed on the LRC modules provide enclosure management and interface to devices on the Backplane PSU LRC and Ops Panel to monitor internal functions These processors operate in a master sl...

Page 27: ...ule fault LED Amber Cache Active Green RAID Controller Activity Ready Green Host Activity of either host channels Flash off Battery Fault Amber Important Fitting of a RAID controller to the LRC module...

Page 28: ...ide 8 Warning Do not attempt to lift the enclosure by means of the extended SM module Figure 1 8 Galaxy 65 LRC Storage Manager I O Module Figure 1 9 Galaxy 65 Enclosure with Storage Manager Modules an...

Page 29: ...l protection and is connected to the RAID controller by flying lead Note The Galaxy 65 product range is available in 1Gb 2Gb JBOD or RAID variants by changing the LRC modules Please contact your suppl...

Page 30: ...n a balanced airflow Warning Operation of the Enclosure with ANY modules missing will disrupt the airflow and the drives will not receive sufficient cooling It is ESSENTIAL that all apertures are fill...

Page 31: ...Tower Enclosure Height 501mm Width 230mm including mounting feet Depth 511mm Note It is recommended that a rack with a depth of no less than 700mm is used with this product 1 6 2 Weight 1 6 3 AC Powe...

Page 32: ...ive Humidity Max Wet Bulb Operational 5 C to 40 C 20 to 80 non condensing 23 C Non Operational 0 C to 50 C 8 to 80 non condensing 27 C Storage 1 C to 60 C 8 to 80 non condensing 29 C Shipping 40 C to...

Page 33: ...water gauge Safety Approvals CE UL cUL EMC EN55022 CISPR A FCC A Drive support See drive carrier specification Attachment 1 FC Galaxy 65 quad loop of 8 drives Passive Backplane with 2 Loop Resiliency...

Page 34: ...s to 2 x 8 drive mode dual loop structures 2 external Expansion ports SFP connectors 2 Host SFP ports 1 Ethernet port Mounting Rear single bays 3 and or 4 see Figure 1 3 Connectors 2 x SFP module LC o...

Page 35: ...rocedure below to power up the enclosure 1 Apply AC Mains power to the enclosure Turn the Power Supply Cooling modules to ON 2 On the Ops Panel the Audible Alarm beeps once all LEDs flash for 7 second...

Page 36: ...conditions the LEDs should all be illuminated constant GREEN If a problem is detected the color of the relevant LED will change to AMBER 2 3 Ops Panel LEDs The Ops Panel LEDs fault and status conditi...

Page 37: ...EDs or Fan LEDs Any PSU fault or Fan fault On On Flash Over or Under temperature On Off On ESI LED on LRC ESI processor A Failed On Off On ESI LED on LRC ESI processor B Failed On Off On None Unknown...

Page 38: ...4 1 Disk Drives LEDs Each drive carrier incorporates two indicators an upper GREEN and lower AMBER In normal operation the Green LED will be ON and will flicker as the drive operates 2 5 Power Up Down...

Page 39: ...see page 23 Change the array name see page 23 Trust an array see page 24 Delete an array see page 24 Manage partitions see page 25 View partition status information see page 25 Change a partition nam...

Page 40: ...r each array with information about the array below it In this top panel critical arrays display a blinking red exclamation mark through the array If a utility is running on the array the percent comp...

Page 41: ...system configuration such as HBA driver configuration SAN configuration and host operating system configuration The statistical information can be useful to profile applications and their usage of an...

Page 42: ...orrects any bad parity RAID 1 and RAID 10 Compares the primary and secondary drives If a mismatch occurs the primary is copied to the secondary You may want to verify an array when you suspect there i...

Page 43: ...new LUN to each array partition To change array ownership 1 From SAM select Manage Galaxy 65 Subsystem Disk Array Config Change Array Owner The Change Array Owner page displays with a list of existin...

Page 44: ...an array 1 From SAM select Manage Galaxy 65 Subsystem General Config Option Configuration The Option Configuration page displays 2 For Enable Trust Array select Enabled 3 Click Change Options The opt...

Page 45: ...ray If a utility is running on the array the percent complete displays If any array is critical for any reason other than initializing or reconstructing you should review the status information and ta...

Page 46: ...t ID from the host system s point of view The change takes place immediately however you may need to restart the host system to see the partition at the new LUN Note You cannot change the partition s...

Page 47: ...ay A has two partitions Partition 1 has an include list that contains only Accounting so only the Accounting server can access partition 1 Array B partition 3 has an exclude list that contains only th...

Page 48: ...ou can easily recognize to make InfoShield easier to manage For example you can use the computer name that has already been assigned to each host The list of known host WWNs and nicknames is called th...

Page 49: ...s results in all hosts being able to access all partitions Changing the InfoShield type does not add or remove any hosts in previously created lists Include All Hosts Permits all hosts on the network...

Page 50: ...ray default is 64 KB The SMs treat volumes and mirrored arrays RAID 1 internally as if they have a stripe size of 64 KB even though they are not striped If you specify a read ahead cache size that amo...

Page 51: ...ion Note You cannot delete a partition while any utility Initialize Verify Expand or Reconstruct is running on the array You must stop the utility if allowed or let it finish before you can delete the...

Page 52: ...Galaxy 65 User Guide 32...

Page 53: ...erall and cumulative statistics see page 36 Debug log see page 81 4 2 Setting Up Remote Notification Remote notification lets you receive information about specific Galaxy 65 Subsystem events by e mai...

Page 54: ...n one of these events occurs on the Galaxy 65 Subsystem SAM sends a message to the e mail addresses that you have set up To set up events 1 From SAM select Manage Galaxy 65 Subsystem Remote Configurat...

Page 55: ...ile You can save Galaxy 65 Subsystem event and debug log information to a file The file contains selected log information including Event log refer to the Galaxy 65 Subsystem Getting Started Guide Dia...

Page 56: ...wo Similar statistics are also available for individual arrays and partitions For more information see 3 3 1 Viewing Array and Partition Statistics on page 21 Tip This information may be helpful in in...

Page 57: ...atistics if you are monitoring performance You may also want to reset statistics when you change how you are using the partition Note You cannot reset the queue depth value It always reflects the curr...

Page 58: ...Galaxy 65 User Guide 38...

Page 59: ...te setting see page 44 Lock the cache setting see page 45 Enable or disable the battery see page 46 Change the utility priority see page 46 Rescan all ports see page 47 Pause I O see page 47 Save and...

Page 60: ...General Config LAN Configuration The LAN Configuration page displays 2 In the Telnet Configuration panel enter the timeout period 3 Click Change LAN Configuration 5 1 2 Configuring the SNMP Settings...

Page 61: ...r only users can be logged in at a time You can use up to 31 characters You can use only letters numbers and underscores Manage User Password These users have access to all SAM functions The default i...

Page 62: ...The default is enabled SNMP Capability Controls the availability of SNMP which permits remote monitoring of the SM using your LAN The default is enabled Internet Debug Used for diagnosing problems du...

Page 63: ...ver a host port using SCSI protocol extensions You are using CAPI only if your company has written a program to monitor and manage the Galaxy 65 Subsystem If you are not using CAPI you can set the man...

Page 64: ...e not using software that your company developed and therefore are not using CAPI select NONE as the management LUN This allows your first array to be seen at LUN 0 To change the management LUNs 1 Fro...

Page 65: ...If cache lock is enabled the host cannot change the cache setting The default setting is disabled This option is useful in some environments where the host system disables the Galaxy 65 Subsystem s w...

Page 66: ...Battery option you want 3 Click Change Options You must restart the Galaxy 65 Subsystem for the change to take effect 4 Select Shutdown Restart from the SAM menu 5 8 Changing the Utility Priority You...

Page 67: ...es allow you to remove and replace drives while FC device port activity continues However you may still want to pause I O if you are replacing more than one disk drive The Hot Swap Pause option suspen...

Page 68: ...e a configuration file 1 From SAM select Manage Galaxy 65 Subsystem Utilities Configuration Utilities Save Config File The Save Config File page displays 2 Click Save Configuration File to save the cu...

Page 69: ...Mask and IP Gateway for both SMs on the same Galaxy 65 Subsystem After the file is restored you must reconnect to the Galaxy 65 Subsystem using one of the new IP addresses Use Restore File IP Addresse...

Page 70: ...en change the settings that are critical to your configuration You can also view all of your current settings and a compare them to the default settings Restore Defaults does not affect any settings r...

Page 71: ...to the software package file and select it 4 Click Open The Load Software page displays 5 Click Load Software Package File If the system finds a problem with the file it displays a message at the top...

Page 72: ...Galaxy 65 User Guide 52...

Page 73: ...le changes to SMART see page 55 Blink a drive LED see page 56 Take down a disk drive see page 56 Test a disk drive see page 57 For EMP enclosures you can Change the EMP LUN see page 57 Change addition...

Page 74: ...functioned it may not be listed To view drive status 1 From SAM select Manage Galaxy 65 Subsystem Status Disk Drive Status The Disk Drive Status page displays listing all arrays 2 Select the array who...

Page 75: ...an internal error resulting in lost data To change the write back cache setting 1 From SAM select Manage Galaxy 65 Subsystem General Config Disk Configuration The Disk Configuration page displays 2 S...

Page 76: ...sk drive whose LED you want to blink 3 Click Blink Selected Device LED The disk drive continues blinking its LED until you click Unblink Selected Device LED 6 1 7 Taking Down a Disk Drive Caution This...

Page 77: ...power supply and fan status and the presence or absence of disk drives The Galaxy 65 Subsystem can also tell the EMP about RAID activities such as disk drive rebuilds and failed disk drives If you ha...

Page 78: ...t Galaxy 65 EMP LUNs panels display the current LUN for each EMP Each EMP has an EMP number that the Galaxy 65 Subsystem assigns sequentially whenever it starts 2 Select the LUN you want for each EMP...

Page 79: ...If a fault is indicated on the Ops Panel please refer firstly to Table 7 2 and then to the section referenced within that table 7 1 1 Initial Start up Problems 7 1 1 1 Faulty Cords First check that yo...

Page 80: ...bles are securely fitted Check the maximum cable length has not been exceeded 7 2 LEDs Green LEDs are always used for good or positive indication flashing Green Amber if non critical conditions exist...

Page 81: ...te When the Audible Alarm sounds it may be muted by pressing the Alarm Mute push button Automatic muting will take place after two minutes if the mute switch is not manually operated The Alarm Mute pu...

Page 82: ...functions good On On Off PSU LEDs or Fan LEDs Any PSU fault or Fan fault On On Flash Over or Under temperature On Off On ESI LED on LRC ESI processor A Failed On Off On ESI LED on LRC ESI processor B...

Page 83: ...cations on the drives carriers If none are evident then there may either be an ESI processor problem or a Backplane problem 3 Change the Ops Panel module see 7 12 2 Symptom Cause Action 1 Ops Panel FA...

Page 84: ...cess is for the fans to automatically increase in speed when a thermal threshold is reached This may be caused by higher ambient temperatures in the local environment and may be perfectly normal Note...

Page 85: ...e internal temperature measured in the airflow through the enclosure exceeds a pre set threshold a thermal alarm will sound 1 Check local ambient environment temperature is below the upper 40 C specif...

Page 86: ...drive with a drive of the same type and capacity All drive bays must be fitted with a Drive Carrier module or a dummy carrier module in order to maintain a balanced air flow All the supplied plug in p...

Page 87: ...me you finish using it 7 9 Host Fibre Channel Problems Problem The host system does not see the Galaxy 65 Subsystem Verify in the Monitor Galaxy 65 Subsystem Status FC Port Status page or in the Disk...

Page 88: ...l capacities The backoff percentage affects all arrays created on the Galaxy 65 Subsystem after you set the percentage If the drives in an array are not equal in size the array capacity in a RAID 5 ar...

Page 89: ...rom the power supply unit Danger of electric shock inside Return the PSU to your supplier for repair 7 12 1 1 Removing a PSU Module Warning Do not remove the faulty Power Supply Cooling module unless...

Page 90: ...ly closing the PSU handle see Figure 7 4 A click should be heard as the handle latches engage see Figure 7 2 4 Connect the power supply cord to the power source and switch the power supply ON Note The...

Page 91: ...Galaxy 65 Troubleshooting 71 Figure 7 3 Removing a Power Supply Cooling Module 2 Figure 7 4 Removing a Power Supply Cooling Module 3...

Page 92: ...move this module unless a replacement can be immediately added The system must not be run without all modules in place Note As there should always be two SM modules installed you can continue working...

Page 93: ...position slide the LRC module into the enclosure until the latch engages automatically 2 Cam the module home by manually closing the latches see Figure 7 7 3 A click should be heard as the latch enga...

Page 94: ...perature sensing devices Battery Assembly SM Feature Code Galaxy 65 Batt Caution If this equipment is used in a manner not specified by the manufacturer the protection provided by the equipment may be...

Page 95: ...pped prior to removal 1 Release the carrier handle by pressing the latch in the handle towards the right Note The anti tamper lock must be off 2 Gently withdraw the Drive Carrier module approximately1...

Page 96: ...y puts out garbage characters The likely cause of this problem is a baud rate mismatch between the terminal emulator and the Galaxy 65 Subsystem The default baud rate is 115 200 Follow these steps if...

Page 97: ...ow control and works properly in most cases with no flow control Problem Screen looks correct but clock is not being updated Check to be sure that the Galaxy 65 Subsystem is still powered on If you ar...

Page 98: ...s been detected Replace the battery see section 7 12 5 on page 74 BOOT ONLINE FAIL During startup the system attempted to put the specified module online This operation failed The event gives a reason...

Page 99: ...been replaced or moved while the system was powered off One or both SM modules have had their flash configuration cleared this is where the previously used WWNs are stored This SM module recovers fro...

Page 100: ...rays assigned to this data are not present Either determine which drives are missing and reinstall them or select Yes when asked if you want to discard this data VOLT TEMP WARN The analog to digital c...

Page 101: ...quires a greater amount of hardware software to be operational than for the single controller serial port case Therefore in some product failure scenarios the combined logs will potentiality have some...

Page 102: ...File to use your browser s file save capabilities to save the log in the location you prefer 5 Name the file to include date bug number or problem name and some indication that this is a combined log...

Page 103: ...ebug Configuration To view the debug log 1 From SAM select Manage Galaxy 65 Subsystem Utilities View Debug Log The View Debug Log page displays 2 Select the viewing options you want 3 Click Load Reloa...

Page 104: ...orts the error which is recorded in the event log Table 7 6 lists some of the most common SCSI sense key descriptions in hexadecimal Table 7 7 lists the descriptions for the most common sense codes AS...

Page 105: ...ead error 11 01 Read retries exhausted 11 02 Error too long to correct 11 03 Multiple read errors 11 04 Unrecovered read error auto reallocation failed 11 0B Unrecovered read error recommend reassignm...

Page 106: ...Supply Cooling module one at a time 5 Replace the SM modules one at a time 7 20 Slow Write Performance This can be caused by powering down the enclosure without first shutting down the controllers Th...

Page 107: ...only read at Power On The Galaxy 65 enclosure ID must always be set to select ID1 2 Remove the existing LRC modules in accordance with the procedure in 7 12 3 1 Removing the Module on page 72 3 Insta...

Page 108: ...at 2Gb s Switch Number Function Recommended Setting Definition 1 Loop Select Dual 2x8 Off LRC operates on two loops of 8 drives Mandatory 2 Not Used Note on Galaxy 65 FC2 enclosures this must be set...

Page 109: ...he virtual disk has advantages in fault tolerance cost performance or a combination of these This section explains the different array types and the disk requirements for each type Tip Choosing the ri...

Page 110: ...both disks in a pair containing the same data When data is written to a mirrored array it is written twice once to each disk in the pair A RAID 1 array has only one set of paired disks A RAID 10 arra...

Page 111: ...mance is lower than that of a RAID 0 array because write operations involve calculating and writing new parity data as well as writing the new user data A 1 6 RAID 50 RAID 50 arrays are made up of two...

Page 112: ...edicated parity drive Excellent performance for large sequential data requests Not well suited for transaction oriented network applications single parity drive does not support multiple concurrent wr...

Page 113: ...ity use disks of similar size Important The manufacturer does not support mixing of different models or manufacturer s of drives in the same enclosure RAID 10 Also known as mirrored 4 Combination of R...

Page 114: ...Galaxy 65 User Guide 94...

Page 115: ...port or the Ethernet port connections on the SMs You must connect a computer with terminal emulator software to the serial or Ethernet port Each SM has one RS 232 and one Ethernet port You have acces...

Page 116: ...sk Array Administrator Using the RS 232 Serial Port You can access the Disk Array Administrator software using the RS 232 serial port You must use a straight through serial cable You cannot use a null...

Page 117: ...screen displays If any events have occurred each event displays Informational events scroll by automatically Warning events yellow text on a black background and error events white text on a red back...

Page 118: ...ol and serial port protocol In addition such programs support the color display from the Disk Array Administrator You can configure a variety of settings for the Ethernet connection For more informati...

Page 119: ...e H 2 Configuring the LAN Settings on page 214 To access the Disk Array Administrator software using the Ethernet port and the Telnet utility 1 Set up the IP address and subnet mask as described in B...

Page 120: ...events yellow text on a black background and error events white text on a red background display until you press Enter or Esc Once all the events display the initial screen displays The initial scree...

Page 121: ...yboard Table 2 1 describes the primary navigation and selection methods Table 2 1 Disk Array Administrator navigation To Do this Select a menu item Press the or and press Enter or Press the letter tha...

Page 122: ...shown on the System Menu Table 2 2 lists the keystrokes required to change various screen displays Table 2 2Changing screen displays Select Function Ctrl A Toggles between ANSI and VT100 character set...

Page 123: ...t Add Host List Remove Host from List Change Infoshield Type View Statistics Reset Statistics Verify Function Start Verify View Verify Status Abort Verify Expand Function Start Expand View Expand Stat...

Page 124: ...Set HTTP Settings Contact Settings Security Options Option Configuration Cache Lock Battery Enable Trust Array Dynamic spare Configuration EMP Settings Poll Rate Temperature Slot Flags Global Flags Ch...

Page 125: ...ou can create arrays from either SM A or SM B Arrays you create from one SM are not visible through the RS 232 or Ethernet port of the other SM However all unused disk drives connected to all LRC I O...

Page 126: ...ngle LUN As a multiple partition array an array that can have one or more partitions with each partition assigned its own LUN For more information about partitions see C 3 1 Understanding Partitions o...

Page 127: ...be set to a higher value than all array LUNs Before creating your first array change the CAPI LUN to a higher value If you are using a custom software application to configure and manage the controlle...

Page 128: ...7 If you selected any array type other than RAID 50 the Number of Drives screen displays 6 Enter the number of drives excluding spares you want in the array and press Enter The Select Drives screen d...

Page 129: ...and you have one or more drives left the Number of Spares screen displays 8 If the Number of Spares screen displays enter the number of spares you want to add and press Enter This creates dedicated sp...

Page 130: ...ze refer to your operating system documentation For example the default chunk size for Windows NT and many other operating systems is 64 KB If you are using the array for a database with very small re...

Page 131: ...and later can recognize new devices by typing the command SCAN FOR NEW DEVICES at the console prompt Other operating systems might have similar features C 1 2 Creating a Multiple Partition Array You...

Page 132: ...ted when there are more than two drives in a mirrored array See Array Basics on page 89 for more information If you selected RAID 50 as the array type the Select RAID 50 Array Size screen displays not...

Page 133: ...reen displays shown below The list includes all available drives that is drives that are not members of an array and are not assigned as a dedicated or pool spare on either SM Loop ID for each channel...

Page 134: ...you have one or more drives left the Number of Spares screen displays 7 If the Number of Spares screen displays enter the number of spares you want to add and press Enter This creates dedicated spares...

Page 135: ...efer to your operating system documentation For example the default chunk size for Windows NT and many other operating systems is 64 KB If you are using the array for a database with very small record...

Page 136: ...page 121 Note Most operating systems such as Windows NT 4 0 require you to restart the host system to see the new array Windows 2000 can recognize new LUNs by selecting Refresh from the Computer Mana...

Page 137: ...rives in the array when fault tolerant For example if a three drive RAID 5 array loses one drive the number will still display 3 Number of drives per subarray For RAID 50 only number of drives in each...

Page 138: ...alaxy 65 User Guide 118 2 Select the array you want and press Enter The array menu displays 3 Select Array Status and press Enter The status screen displays showing the status of the array you selecte...

Page 139: ...rive as a dedicated spare Channel number Back end disk bus number Channel ID Size Size of the drive in MB Usage If part of an array this displays the array name and member number If a spare this displ...

Page 140: ...you find that you need to change the disks or some other array configuration you can stop the array initialization process Caution If you stop the initialization process the array goes offline and it...

Page 141: ...ing Partitions on page 133 To add a partition 1 From the System Menu select Array Menu and press Enter The Select Array screen displays with a list of existing arrays 2 Select the multiple partition a...

Page 142: ...nter The Partition Name screen displays 6 Enter a name for the partition and press Enter You can use up to 20 characters You can include any characters in the name including spaces If you do not want...

Page 143: ...are not using CAPI select NONE as the CAPI LUN This allows your first array to be seen at LUN 0 The system warns you about the LUN for UNIX and Macintosh as above the first time you create a partition...

Page 144: ...er The Select Array screen displays with a list of existing arrays 2 Select the array you want and press Enter The array menu displays 3 Select Verify Function and press Enter The verify menu displays...

Page 145: ...ct Array Menu and press Enter The Select Array screen displays with a list of existing arrays 2 Select the array you want and press Enter The array menu displays 3 Select Verify Function and press Ent...

Page 146: ...spare see E 1 1 Adding a Dedicated Spare on page 168 and E 2 Enabling Dynamic Spares on page 169 or as a pool spare see E 3 1 Adding a Spare to the Spare Pool on page 171 Remember that any pool spare...

Page 147: ...Subsystem To expand an array 1 From the System Menu select Array Menu and press Enter The Select Array screen displays with a list of existing arrays 2 Select the array you want and press Enter The a...

Page 148: ...add and press Enter The Select Drives screen displays 6 Select the drives you want to add from the list of available drives and press Enter Only available drives that is drives that are not members of...

Page 149: ...s Enter The Select Array screen displays with a list of existing arrays 2 Select the array you want and press Enter The array menu displays 3 Select Expand Function and press Enter The expand menu dis...

Page 150: ...Changing a Partition LUN on page 141 C 2 9 Trusting an Array You can use the Trust Array function to bring an array back online by re synchronizing the time and date stamp and any other metadata on a...

Page 151: ...em confirms that you want to trust the array 9 Select Yes and press Enter The array will be back online Note If the array does not come back online it may be that too many members are offline or the a...

Page 152: ...Galaxy 65 User Guide 132 2 Select the array you want to delete and press Enter The system asks you to confirm the deletion 3 Select Yes and press Enter...

Page 153: ...zes the amount of disk space allocated to parity and spares compared to the space required if you created five or six smaller RAID 5 arrays Once you set up an array for multiple partitions you must cr...

Page 154: ...a partition or expand the last partition to use the new free space You can also delete one or more partitions and expand a partition into the space C 3 2 Viewing Partition Status Information You can p...

Page 155: ...artitions Menu 1 From the System Menu select Array Menu and press Enter The Select Array screen displays with a list of existing arrays 2 Select the array you want and press Enter The array menu displ...

Page 156: ...equests directed to the partition Write Total number of host write requests directed to the partition SecRd Total number of sectors read from the partition SecWt Total number of sectors written to the...

Page 157: ...s Enter The Select Array screen displays with a list of existing arrays 2 Select the array you want and press Enter The array menu displays 3 Select Partition Menu and press Enter The Select Partition...

Page 158: ...here also resets the statistics for this partition that are included in the aggregate statistics See D 7 Displaying Overall Statistics on page 165 You may want to reset the statistics if you are moni...

Page 159: ...on about partitions see C 3 1 Understanding Partitions on page 133 From the Array Menu From the All Partitions Menu 1 From the System Menu select Array Menu and press Enter The Select Array screen dis...

Page 160: ...array menu displays 3 Select Partition Menu and press Enter The Select Partition screen displays with a list of existing partitions for the current array 4 Select the partition you want and press Ente...

Page 161: ...Galaxy 65 Subsystem see G 4 Understanding LUNs and Viewing LUN Information on page 196 To change a partition LUN 1 Display the partition menu 2 Select Change LUN and press Enter The New LUN screen di...

Page 162: ...ul if the host is triggering read ahead for what are random accesses This can happen if the host breaks up the random I O into two smaller reads triggering read ahead You can use the partition statist...

Page 163: ...ck cache is enabled For most applications this is the best setting Note This feature is intended for advanced users only You may hinder your system s performance if used incorrectly If you are writing...

Page 164: ...aware of on the SAN and you can give each WWN a nickname of your own This makes working with the InfoShield feature faster and easier You set up InfoShield by either excluding or including hosts on a...

Page 165: ...he Galaxy 65 Subsystem saves the WWN information for the host and retains the information even after you restart the Galaxy 65 Subsystem The list includes the last 16 hosts that started or that you na...

Page 166: ...eld screen displays 2 Select Display Host List and press Enter The Display Host List screen displays showing the last 16 WWNs known to the Galaxy 65 Subsystem The WWNs are listed according to when the...

Page 167: ...or which host by starting one host at a time or scanning for devices from a host and then viewing the WWN list The host that scanned for devices most recently is first on the list You can name up to 6...

Page 168: ...use any combination of characters and spaces C 3 8 3 Configuring InfoShield Once you set up host nicknames you can easily set up your InfoShield This is where you determine which hosts can access each...

Page 169: ...u From the All Partitions Menu 1 From the System Menu select Array Menu and press Enter The Select Array screen displays with a list of existing arrays 2 Select the array you want and press Enter The...

Page 170: ...e list Your existing list is retained and you can display add or remove hosts from the list Include Listed Hosts Lets you enter or select the WWNs of the specific hosts you want to be able to access t...

Page 171: ...ote You cannot delete a partition while any utility Initialize Verify Expand or Reconstruct is running on the array You must stop the utility if allowed or let it finish before you can delete the part...

Page 172: ...Galaxy 65 User Guide 152...

Page 173: ...bsystem and Disk Array Administrator software let you monitor the status several ways Galaxy 65 Subsystem LEDs refer to Figure 4 1 Event log see page 154 Module status screens see page 158 Hardware an...

Page 174: ...recent 400 events Events have a time stamp next to them with one second granularity Note If you are having a problem with the Galaxy 65 Subsystem or an array check the event log before calling technic...

Page 175: ...t a time The events display in reverse chronological order that is the most recent event is first If an event displays several parameters you can see all of them when you view the log one event at a t...

Page 176: ...uickly review all recent events The events display in chronological order that is the most recent event is last When you view a whole screen of events some parameters may be truncated If an event disp...

Page 177: ...to print the log or attach it to an e mail message The steps below use HyperTerminal as the terminal emulator software If you use a different terminal emulator your procedure may be different To capt...

Page 178: ...D 3 Displaying Module Status Information You can display status information about each of the modules in your Galaxy 65 Subsystem LRC I O modules Power Supply Cooling modules two To display module sta...

Page 179: ...ation information per SM Group Field What displays Field What displays HOST 0 HOST 1 Active Channel Speed 1 Gb s or 2 Gb s as set in the Disk Array Administrator software Topology Loop or Point to Poi...

Page 180: ...tus of the Galaxy 65 Not Failed Over or Failed Over A A Version Version of the active active software Backoff Percentage set in Disk Array Administrator software 1 is the default and recommended value...

Page 181: ...e Configuration Application Programming Interface FC LIB Version Version of the FC software EMP Poll Rate Number of seconds as set in the Disk Array Administrator software Temperature ON or OFF as set...

Page 182: ...ration information 1 From anywhere in the Disk Array Administrator software press CTRL E until the HW Info screen displays The HW Info screen displays Press U to page up or D to page down in the scree...

Page 183: ...displays Press U to page up or D to page down in the screen or use the other keys as listed at the bottom of the screen to navigate within the CFG screen 3 Press CTRL E to display the next screen of...

Page 184: ...d running as your RS 232 interface terminal from the System Menu select Utilities Menu and press Enter The Utilities Menu displays 2 From the Transfer menu in HyperTerminal select Capture Text The Cap...

Page 185: ...ion LUNs For more information see C 3 2 2 Viewing Partition Statistics on page 136 I O operations per second IOPS Bandwidth in millions of bytes per second Number of read operations Number of write op...

Page 186: ...Statistics and press Enter The Overall Statistics screen displays 3 Select View R W Histogram and press Enter The View R W Histogram screen displays 4 Press Esc to return to the Overall Statistics scr...

Page 187: ...f a drive in an array on either SM fails the Galaxy 65 Subsystem can use a pool spare to reconstruct the array see page 170 In addition if you enable the Dynamic Spares option and a drive fails you ca...

Page 188: ...ore information about assigning spares when you create an array see C 1 Creating Arrays on page 105 Note You cannot add a spare that does not have enough capacity to replace the smallest member in the...

Page 189: ...nstruction If none is found it uses an available drive which the SM automatically assigns as a spare and starts reconstruction You must make sure that the new or available drive has enough capacity to...

Page 190: ...ll not affect the system The system confirms the change 6 Select Yes and press Enter E 3 Managing the Spare Pool The spare pool lets you have one or more disk drives available for the reconstruction o...

Page 191: ...he display between the drive model number serial number and the node and WWN press T 3 Select each spare drive you want to add and press Enter E 3 2 Deleting a Spare from the Spare Pool You can delete...

Page 192: ...Galaxy 65 User Guide 172...

Page 193: ...e page 181 Blink a drive LED see page 182 Take down a drive see page 182 Test a drive see page 183 For EMP enclosures you can Change the EMP LUN see page 184 Change additional EMP settings see page 18...

Page 194: ...tility running Expand Verify etc Array number The array s sequential position in the Galaxy 65 Subsystem s array list Member number The drive s sequential position in the array Drives that are not mem...

Page 195: ...n one drive by selecting each drive and pressing B To toggle the display between the drive model number serial number and the node and WWN press T 2 Press Esc to return to the System Menu F 1 1 2 View...

Page 196: ...ive has failed or malfunctioned it may not be listed To view drive status 1 From the System Menu select Array Menu and press Enter The Select Array screen displays with a list of existing arrays 2 Sel...

Page 197: ...ontain metadata in the first sectors of the drive The Galaxy 65 Subsystem uses the metadata to identify array members after restarting or replacing an SM You can clear the metadata from a drive if you...

Page 198: ...case of power failure If the drives are not on a UPS and power is lost during disk writes the array will lose any data in the disk s write back cache Caution We recommend that you disable disk write...

Page 199: ...s You can display the cache status of each disk drive Any disk drives with write back cache enabled should be connected to a UPS in case of power failure If the drives are not on a UPS and power is lo...

Page 200: ...Display Drive Cache and press Enter The Select Drives screen displays 4 Select a drive and press Enter The cache status screen displays showing the status of the read and write cache 5 Press Esc to r...

Page 201: ...re information see D 2 Displaying the Event Log on page 154 On most drives SMART is disabled by default by the manufacturer A change to this setting on either SM module is automatically updated on the...

Page 202: ...strator times out Repeat the blink LED command which toggles the blink LED command off 5 Press Esc to stop blinking the LED F 1 7 Taking Down a Drive Caution This function is only for testing and coul...

Page 203: ...Ready and press Enter The Select Drive screen displays 4 Select the drive you want and press Enter If the TUR was successful TUR STATUS OK displays If the TUR was not successful a failure message dis...

Page 204: ...65 You can also set it to NONE which tells the Galaxy 65 Subsystem not to present a LUN for this EMP under the Galaxy 65 Subsystem s target ID You can set LUNs for EMPs that you plan to add by assign...

Page 205: ...Enclosures 185 3 Select EMP LUNs and press Enter The EMP LUNs screen displays 4 Select the EMP you want and press Enter The Galaxy 65 Subsystem assigns EMP IDs sequentially when it starts The EMP LUN...

Page 206: ...to make the change 7 Restart to have your changes take effect See G 1 1 Shutting Down and Restarting the Current SM Module on page 190 To Do this Not assign the EMP a LUN Select NONE and press Enter...

Page 207: ...ication problems with the EMP The default setting is five seconds A change to this setting on either SM is automatically updated on the other SM To change the EMP settings 1 From the System Menu selec...

Page 208: ...Galaxy 65 User Guide 188...

Page 209: ...Manager module see page 190 Change the date and time see page 192 View LUN information see page 196 Configure the FC disk channels see page 198 Change the alarm mute setting see page 200 Lock the cach...

Page 210: ...or maintenance repair or a move See page 192 G 1 1 Shutting Down and Restarting the Current SM Module You may need to shut down and restart a SM module after making certain configuration changes The p...

Page 211: ...the other SM module This shut down is the same as unlocking the handles on the SM module hardware to remove it Using the shutdown from the Disk Array Administrator lets you see any messages related to...

Page 212: ...and press Enter The system confirms that you want to shut down 3 Select Yes and press Enter Both SMs shut down To restart both SM modules press Enter at the same time on both SM modules G 1 4 Other Co...

Page 213: ...Configuring Galaxy 65 193 3 Select Set Date and press Enter The Set Date screen displays 4 Enter the date you want and press Enter...

Page 214: ...u select Configuration Menu and press Enter The Configuration Menu displays 2 Select Set Date Time and press Enter The Set Date Time screen displays 3 Select Set Time and press Enter The Set Time scre...

Page 215: ...figurations except when the SM module is connected to a switch F port You must use this option if the internal hubs are enabled POINT TO POINT Use this option only when you connect the SM module to a...

Page 216: ...o stay the same after you power down and power up The Disk Array Administrator software cannot tell you which Loop IDs are available To be sure that you have successfully assigned the Loop ID you want...

Page 217: ...ormation about changing the CAPI LUN see G 3 Configuring the Host Channels on page 195 Note Most UNIX Linux and Macintosh operating systems require that the CAPI LUN be set to a higher value than all...

Page 218: ...Galaxy 65 User Guide 198 2 Select LUN information and press Enter The LUN Information screen displays...

Page 219: ...peed This is the maximum speed the Galaxy 65 Subsystem will attempt to negotiate You can set the speed to 1 GB second or 2 GB second The Link Speed setting is set on the Ops Panel switches as shown in...

Page 220: ...nistrator software cannot tell you which IDs are available To be sure that you have successfully assigned the ID you want check the ID after you restart the Galaxy 65 Subsystem If the Galaxy 65 Subsys...

Page 221: ...back on after resolving the problem You can also use the Mute button on the Galaxy 65 Ops Panel to turn off the alarm when it sounds The alarm sounds for temperature or voltage conditions events Warni...

Page 222: ...s than 45 C Check that the Galaxy 65 Subsystem has good airflow clearance The Galaxy 65 Subsystem requires airflow clearance on all sides except the bottom and top Check that the internal fans are run...

Page 223: ...larm Mute screen displays The current setting is marked with an next to it 3 Select the option you want and press Enter 12V voltage Warning 12 V 20 to 10 and 10 to 20 Shutdown 12 V 20 and 20 Same as a...

Page 224: ...ful in some environments where the host system disables the SM module s write back cache resulting in degraded performance A change to this setting on either SM module is automatically updated on the...

Page 225: ...er supply UPS so that you will not lose power to the Galaxy 65 Subsystem If you disable the battery the Galaxy 65 Subsystem will not give any warnings nor will it disable the write back cache If you c...

Page 226: ...example select High if your highest priority is to get the array back to a fully fault tolerant state This causes heavy I O with the host to be slower than normal Select Low priority if streaming data...

Page 227: ...O processes and then resumes normal operation If you are using an enclosure with an EMP the Galaxy 65 will perform a rescan automatically With an EMP the EMP detects the change in drive status and upd...

Page 228: ...tivity on all device channels used in the Galaxy 65 Subsystem thereby ensuring data integrity on the connected drives and arrays Caution Pausing I O halts active I O to the host Note If you are not su...

Page 229: ...y 65 Subsystem default settings You may want to do this if the Galaxy 65 is not working properly and you cannot determine why This lets you then change the settings that are critical to your configura...

Page 230: ...ion to the SM module If you want to use the Ethernet connection your Telnet utility must support either the Kermit or Xmodem protocol Follow the procedure below for both SM modules to make sure that b...

Page 231: ...ash Utility screen Click Send The file transfers The system displays messages showing that it is flashing the code and restarting the SM module Caution Do not interrupt the power when transferring the...

Page 232: ...word prompt enter flash 8 At the FTP prompt enter bin 9 At the FTP prompt enter put bfl file name flash If you are using Windows 95 or 98 you will see a timeout message Connection closed by remote hos...

Page 233: ...outed network that is attached to the Internet the address must be globally unique This appendix describes how to configure the TCP IP settings for the first time starting from the factory set default...

Page 234: ...ne for each SM module IP Mask Subnet mask Factory default is 255 255 255 0 Gateway Optional Factory default is 0 0 0 0 See your LAN administrator for more information If you are not sure what IP addre...

Page 235: ...SM module To set the FTP settings 1 From the System Menu select Configuration Menu and press Enter The Configuration Menu displays 2 Select LAN Configuration and press Enter The LAN Configuration scre...

Page 236: ...em makes the change H 2 4 Configuring the SNMP Settings You can set six Simple Network Management Protocol SNMP related settings Trap Host Host computer s IP address that is set up to receive SNMP tra...

Page 237: ...Subsystem You can enter up to 80 characters System Location Location of the Galaxy 65 Subsystem You can enter up to 32 characters System Information Read only screen with information about the system...

Page 238: ...1 From the System Menu select Configuration Menu and press Enter The Configuration Menu displays 2 Select LAN Configuration and press Enter The LAN Configuration screen displays 3 Select HTTP Setting...

Page 239: ...nu and press Enter The Configuration Menu displays 2 Select LAN Configuration and press Enter The LAN Configuration screen displays 3 Select Security Options and press Enter The Security Options scree...

Page 240: ...Galaxy 65 User Guide 220...

Page 241: ...out this user guide the term is used as the UK equivalent of the US term furcated A bifurcated power cord is a two branched cord joined together by a yoke bus See channel Byte A group of binary digits...

Page 242: ...dule A unit used to monitor and control all elements of the Enclosure The ESI Operators Ops panel is supplied as an integral part of the Galaxy 65 series Enclosure core product fabric Fabric refers to...

Page 243: ...ivers transceivers connectors and cables A GBIC attaches to an FC adapter and connects a router to an FC host high voltage differential HVD HVD is a differential SCSI scheme with terminators that run...

Page 244: ...backplane to the rear of the enclosure management information base MIB A MIB is a database of managed objects accessed by network management protocols An SNMP MIB is a set of parameters that an SNMP...

Page 245: ...detection and error correction are some of the operations that may be defined in protocols Redundant Not essential router A router is a device that enables connectivity between SCSI devices and FC ne...

Page 246: ...s LRC I O module with integral Rorke Data Galaxy 65 RAID controller target A target is a device peripheral that responds to an operation requested by an initiator host system Although peripherals are...

Page 247: ...ite back cache enabled should be connected to an Uninterruptible power supply UPS in case of a power failure If the drives are not on a UPS and power is lost during disk writes the array will lose any...

Page 248: ...Galaxy 65 User Guide 228...

Page 249: ...a single partition 106 deleting 24 131 expanding capacity of 126 managing 20 116 mixing disks 93 reconstructing 126 167 resetting all statistics 21 resetting overall statistics 166 status of expanding...

Page 250: ...ng the link speed 195 selecting the topology 195 chassis 2 Chunk Size screen 110 115 communications parameters for the RS 232 port 96 97 configuration file restoring 48 saving 48 configuration informa...

Page 251: ...Display Host List screen 147 displaying array status 20 117 cache status for disk drives 55 179 configuration information 159 disk drives 54 174 drive status 20 events 154 hardware information 159 par...

Page 252: ...54 error 80 setting up for remote notification 34 viewing most recent 154 viewing one at a time 155 viewing whole screen of 156 warning 78 Events to be Monitored page 34 Exclude All Hosts 150 Exclude...

Page 253: ...rds for 218 enabling and disabling 42 218 219 i I O pausing 47 207 resuming 47 208 In Band Management enabling and disabling 42 Include All Hosts 150 151 Include Listed Hosts 150 InfoShield configurin...

Page 254: ...ent 43 44 understanding 43 196 viewing information 44 197 m M module 209 Manage Global Host List page 28 management LUN 43 44 managing arrays 20 116 partitions 25 133 memory controller updating firmwa...

Page 255: ...istics 138 setting read ahead cache size for 30 142 understanding 133 viewing statistics 21 136 viewing status of 25 134 passwords setting 41 setting up for SAM 218 Passwords Security page 42 pausing...

Page 256: ...ect Disk Channel screen 200 Select Event Categories page 34 Select Free Partition screen 121 Select ID 60 Select Specific Events page 34 serial ports accessing the Disk Array Administrator software 96...

Page 257: ...firmware 209 updating software 51 Storage Manager module 6 9 51 69 72 79 81 87 striped disks 90 Switch Array Owner 130 system information 41 217 System Information page 41 SYSTEM LED 66 System Menu 9...

Page 258: ...4 174 drive status 20 54 119 175 events 154 known WWNs 27 145 LUN information 44 197 partition statistics 21 136 partition status 25 134 pool spares 171 read write histogram 21 36 165 status for drive...

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