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Troubleshooting
These are indicative values which depend on the quality of the packaging and the original quality
of the food. They solely refer to the use of original accessories (foil bags and rolls). For the use of
accessories of other brands, we can neither make a statement regarding their general suitability
nor regarding the storage life of food vacuum-sealed with them. Also no liability will be assumed
in this case.
Note:
Store perishable foods in the freezer or fridge. Vacuum-sealing extends the storage time
of food, but does not make them a ‘preserve’, i. e. a product which is stable at room temperature.
Note:
Food which has been vacuum-sealed, then has been heated up and left at room tempera-
ture is susceptible to pathogenic micro-organisms which are multiplying within just a few hours
and can be harmful to health when consumed.
The appliance does not work
• Check whether power cord or plug show any damage. If yes – do not operate the appliance.
• Check if the power plug is correctly inserted in the socket. Check the socket by plugging in
another appliance to test.
• In case of overheating, the appliance switches off automatically. In this case let it cool down
for 20 minutes with open lid and then try again.
• Check if the lid has correctly engaged at both sides.
Appliance does not create a sufficient vacuum inside the bag
• For a correct sealing process, the open end of the bag must completely extend into the
vacuum chamber.
• Check the sealing bar, the silicone lip as well as the gaskets for dirt. Clean them and put them
back into the correct position.
• Check if the lid has correctly engaged at both sides.
• Check the bag for holes.
Appliance does not seal the bag correctlyt
• Check if the lid has correctly engaged at both sides.
• If the sealing bar gets too hot and the bag is melting, fold the lid upwards and let the sealing
bar cool down for a few minutes.
• This appliance is produced in compliance with current safety standards. In case of overheating,
the appliance switches off automatically. Let cool down for 20 minutes and try again.
Bag loses the vacuum after sealing
• Wrinkles, crumbs, grease or humidity can cause leaky spots at the sealing seam. Re-open the
bag, clean the inside of the upper part of the bag as well as the sealing bar and seal again.
• Check the bag for damage (crack, holes). Padding out sharp edges of the contents using
kitchen paper is recommended.
Storage times
