Rockwell Automation Publication 6181X-UM002A-EN-P - October 2017
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Troubleshoot the System
Chapter 6
Follow these steps to save diagnostic reports.
1. Select Generate Report in the Options menu and press Enter.
2. Select Report destination and press Enter.
3. Select File and press Enter.
4. Select the device path to generate the log report and press Enter.
If you need to generate the report in the current file system, press Enter.
Otherwise, select Continue and press Enter.
5. Enter log file details (file name and heading) for the report.
The default file name is AMIDiag.LOG.
6. Set the report parameters, such as log errors, log test activities, log test
start time, log test end time, log errors only, log errors only with time,
Append to old log file, Log device info on fail, Log device info on abort.
7. To exit the submenu, Select Continue and press Enter.
You do not need to disconnect or move your computer to perform an initial
diagnosis. The selected test affects the process, which can take as little as 5
minutes or as long as 8 hours. After Diagnostics has run, you can generate a
report for analysis by a technical support representative, which expedites any
necessary repair process.
Load the System Defaults
If the computer fails after changes in the set-up menus, load the system default
settings to correct the error. These default settings have been selected to
optimize computer performance.
Follow these steps to load the system defaults.
1. Restart the computer as specified in
Restart the Computer on page 29
2. During POST, press F2 to access the UEFI set-up utility.
3. Depending on your computer series, press or select the system defaults
and exit the UEFI set-up utility.
TIP
Use the arrow keys on a keyboard to navigate between UEFI menus
and menu selections.
TIP
Use the arrow keys on a keyboard to navigate between UEFI menus
and menu selections.
