27
Meter Maintenance and Troubleshooting
6
(The error code and
Err
will
alternate on the display.)
The time and date setting may be
incorrect. A flashing wireless symbol
appears while the meter attempts to
synchronise the time and date with the
paired device.
When the wireless symbol no longer
appears, press the power/set button to
turn the meter off. Press the power/set
button a second time until the flashing
test strip symbol appears. If time and
date sync was not successful the meter
prompts you to set them the next time
you turn it on. See the Setting the Time
and Date section in the chapter Your
New System.
(The error code and
Err
will
alternate on the display.)
The test strip may be damaged.
Repeat the blood glucose or control
test with a new test strip.
(The error code and
Err
will
alternate on the display.)
Your blood sample may contain a high
level of ascorbate.
Contact your healthcare professional.
(The error code and
Err
will
alternate on the display.)
Fluid or foreign material may be
present in the test strip slot.
Remove and reinsert the test strip or
repeat the blood glucose or control test
with a new test strip. If the error
persists, contact Roche.
(The error code and
Err
will
alternate on the display.)
An electronic error has occurred.
Contact Roche.
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