Roborock E5, User Manual

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FAQs
Unable to power on
Unable to charge
Slow charging
Unable to reach the dock
Abnormal behavior
The battery level is low. Put the robot on the Charging Dock to charge it before use.
The battery temperature is too low or too high. Only use the robot within the range of
4-40°C (39-104°F).
If the Charging Dock is not receiving power, check that both ends of the Power Cable
are properly connected.
If contact is poor, clean the contact areas of the Charging Dock and the robot.
Power is restored when the Power Indicator light turns on.
When used at high or low temperatures, the robot will automatically reduce the charging
speed to extend battery life.
The charging contact areas may be dirty. Use a dry cloth to clean them.
There are too many obstacles near the Charging Dock. Clear the area or move the dock.
The robot is too far from the Charging Dock. Place it closer and retry.
Noise during cleaning
The Main Brush, Side Brush, or Main Wheels may be jammed. Turn off the robot and
clean them.
If the Omni-Directional Wheel is jammed, remove it for cleaning.
Poor cleaning ability or dust falling out
The Dustbin is full and needs emptying.
The Filter is blocked and needs cleaning.
The Main Brush is jammed and needs cleaning.
Restart the robot.
Problem Solution