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6 Troubleshooting
7
RDM
(
function available soon – application update
)
Available :
SYMPTOMS
POSSIBLE REASONS
SOLUTIONS
Display OFF
Display
switches on
when button
is pressed
Display auto off mode
activated
Fixture Setup
menu
&
Auto-Off
(see 4.7.2)
Display still
off when
button is
pressed
No power
Check :
•
power supply
•
thermal protection
•
the power supply connector must be
properly interlocked
System and data display
7
switched on in red
Problem with the DMX512
received signal and/or system
default – details available in
4/6 Fixture Tools
menu
Failure details are available in
DMX Setup
menu
The unit
cannot
controlled
via DMX
(inactivated
wireless
DMX)
Data display
7
switched
on in red
DMX protocol problem
Check data signal
The received data
protocol can be
checked in the
DMX Setup
&
Protocol
menu
Data cabling problem
Check cabling and data
connectors
Data display
7
switched
on in green
DMX address
Check the DMX
address
The strobe is active and the
channel value is void
The value must be 255 (100%) in order to
have the light intensity dimmed
When using several units,
dimming are not
synchronized
Different
resolution
Adjust all units to have the same coarse
dimming result (See
4.7.2
menu
Fixture
Setup
&
Mode
)
Different
smoothing
Adjust all units to have the same fine
dimming result (See
4.7.2
menu
Fixture
Setup
&
Smoothing
)
Different dimming
curve
All the units must have the same dimming
curve (See
4.7.2
menu
Fixture Setup
&
Curve
)
Light switches on when
powered on
Manual value is operating
when DMX is not connected
Fixture Setup
&
Local Value
must be at zero
Light switches on when
using the control board
Use of the Focus mode
See
4.1.2
Strobe function doesn’t work
Strobe function inactive
Strobe must be activated in menu
Fixture
Setup
&
Mode
&
Strobe
