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3.4.

 

It is always possible that, despite our best efforts, some of the goods and services we sell 
and supply may be incorrectly priced.  If the correct price of our goods or services is higher 
than the stated price, we will normally, at our discretion, contact you before accepting your 
request,  or  reject  your  request  and  tell  you.    If  the  pricing  error  is  obvious  and 
unmistakeable and could have reasonably been recognised by you as a mis‐pricing, we do 
not have to provide any goods or services at the incorrect (lower) price. 

 

3.5.

 

If you do not agree to the variation of the subscription fees notified to you in accordance 
with 3.4 of these terms & conditions you may be able to return and/or cancel the service it 
relates to. Please see section 8 of these terms and conditions, ‘Term and Termination’. 

 

3.6.

 

It is up to the Subscriber to ensure they have a valid subscription.  If the Subscriber does 
not have a valid subscription then they will not receive any alerts such as stolen alerts or 
low  battery  level  warnings.    All  historical  journey  data  will  also  be  lost  if  the  subscription 
expires.    Road  Angel  Group  will  not  be  held  liable  for  any  loss  of  data  resulting  from  an 
expired or invalid subscription. 

4. Equipment warranty

 

 

 

4.1.

 

If  the  equipment  becomes  inoperative  or  develops  faults  due  to  defective  components, 
workmanship or design within the warranty period, Road Angel Group or one of its agents 
upon the return of the faulty equipment to the original seller will (at its option) repair or 
replace the equipment free of charge.  Road Angel Group shall have no such obligation if 
the  equipment  or  installation  has  been  tampered  with,  modified  or  repaired  by  persons 

Summary of Contents for Trac-it

Page 1: ...for peace of mind Product Guide User Manual V10310...

Page 2: ...hing you care to track and with an in built battery it will even last up to 30 days without any external power feed Trac It will alert you as soon as it is moved such as in the event of a theft Crucia...

Page 3: ...Warranty 7 Battery power recharging 8 Subscriptions explained 9 Advice on fitting Trac It 10 Fitting and installation a step by step guide 11 Arming disarming Trac It 14 What to do if a theft occurs 1...

Page 4: ...so provides a journey tracking feature allowing you to view detailed information about your journeys How does Trac It work Trac It combines GPS GSM RF and movement technology to record and relay in re...

Page 5: ...ew breadcrumb trails of exactly where you have been dots representing each time your Trac It unit communicated with the Trac It computer servers which is set to every 60 seconds You can also generate...

Page 6: ...ns Charger b 1 x Trac It unit deliberately obscured c 2 x Lock Grip d 1 x Wiring Loom e 2 x Cable Ties Information Card You should also have an information card located under the lid of the box You sh...

Page 7: ...re out of warranty will be subject to a repair fee which can vary 3 The warranty form downloadable via www roadangelgroup com must accompany all product returns 4 When returning units please ensure th...

Page 8: ...d to a power supply i e an external battery This is suitable for short term use and only when the unit is armed for movement alerts thus not in journey mode If Trac It is used in Journey Mode without...

Page 9: ...its location on the Trac It system a cost is incurred with the network provider Your Trac It unit can speak to the Trac It computer servers hundreds and even thousands of times every month Purchasing...

Page 10: ...cing as much to the sky as is possible and can be fastened with cable ties or Velcro pads once again this is up to the individual owner Please also ensure that you have secured the wires wiring loom c...

Page 11: ...Fitting and installation a step by step guide Step 1 Remove Trac It unit from packaging The unit must be charged prior to installation using the mains charger provided for at least one hour This will...

Page 12: ...n Step 3 1 Install wiring loom 2 Connect the Live red wire to a live power feed 3 Connect the Earth black wire to an Earth source 4 Connect the Ignition blue wire to an ignition feed Please note that...

Page 13: ...ects of their Road Angel account including adding or amending subscriptions for their Trac It product and will also set up their Trac It tracking portal at the same time The customer must have their T...

Page 14: ...ed the system will automatically arm itself when ignition is switched off 2 wire install If you have installed the Trac It unit with only the live and earth connections you will need to activate the s...

Page 15: ...then the name you have given your vehicle caravan leisure equipment etc via your Trac It portal to 07817 814 206 Please make sure you send the text message from the mobile phone number you have saved...

Page 16: ...olen item The security Response Call Centre is a 24 hour call centre that will respond to any alerts and work with the authorities to recover stolen items fitted with Trac It Please note please do not...

Page 17: ...h the authorities in getting it back As you will hopefully not have a great need to track a stolen item we have extended the journey tracking features to work when you are on the move with your vehicl...

Page 18: ......

Page 19: ...ew 7 Change the map view to Bird s Eye view not available in all areas 8 Add or remove road names and other labels that are overlaid on the map 9 Allows you to edit the details of your tracked item on...

Page 20: ...r Trac It unit 14 Displays the next scheduled contact that your Trac It will make with the Trac It servers this is in order to update its position 15 Displays the current operating setting of your Tra...

Page 21: ...r off Green indicates on red indicates off For 2 wire installations this icon will stay green permanently 23 Allows you to refresh the Trac It unit status on the system This refreshes automatically ev...

Page 22: ...22...

Page 23: ...e 1 1 shows the Road Angel Group website www roadangelgroup com homepage with the account login to the bottom left Once you have successfully logged in or registered you will be directed to your accou...

Page 24: ...24...

Page 25: ...above This will launch a pop up that will let you add delete and edit your contact details you can also have more than one contact You also have the option here of choosing how you would like to be a...

Page 26: ......

Page 27: ...r the icon to make this box pop up Number 9 on the Trac It portal overview above shows where the Edit Details option is Once you have selected Edit Details you will have options to change your tracked...

Page 28: ...28 28 28 28 28 28...

Page 29: ...ers which is set to every 60 seconds as well as mileage and speed information please see figure 1 5 Please note that this will only work if you have used a 3 wire install i e connected the ignition fe...

Page 30: ...30 30 30 30...

Page 31: ...d and hopefully you have not received an alert message you may wish to manually update its position and not wait until the next time it automatically updates To do this click on Where are you now with...

Page 32: ......

Page 33: ...dd multiple units to your Trac It portal simply log in to your Road Angel account at www roadangelgroup com as you normally would if you were accessing your Trac It portal As soon as you login you wil...

Page 34: ...Trac It unit is able to receive alerts since the alerts may be prevented or compromised by a number of reasons beyond Road Angel s control such as incorrect installation and tampering and due to the...

Page 35: ...s and services concerning Trac It Please read these terms before fitting and installing Trac It By fitting and or installing Trac It you agree to these terms and that they will bind you 2 2 The Trac I...

Page 36: ...the security response call centre Due to the many factors outside of its controls Road Angel Group does not guarantee that the Trac It system will lead to the location of the Subscriber s stolen item...

Page 37: ...on any order forms online or in printing There is a minimum of a 12 month subscription period and may be paid for up font in one yearly two yearly or three yearly bundles All subscriptions may be ter...

Page 38: ...ee section 8 of these terms and conditions Term and Termination 3 6 It is up to the Subscriber to ensure they have a valid subscription If the Subscriber does not have a valid subscription then they w...

Page 39: ...Angel Group shall not be liable under these terms for any loss or damage that was not caused by any breach on the part of Road Angel Group or its employees 5 2 Road Angel Group shall not be liable fo...

Page 40: ...be affected or implied 6 Assignment 6 1 These terms specifically relate to the Subscriber and the vehicle the Trac It unit is fitted to Unless Road Angel Group agrees otherwise these terms may not be...

Page 41: ...criber shall be entitled to terminate the Trac It services in the event that the Subscriber or Road Angel Group is in serious or persistent breach of these terms and where capable of remedy such breac...

Page 42: ...in writing addressed to the other party at the contact address specified when the Subscriber first registered their Trac It product with Road Angel Group or alternate address communicated by either p...

Page 43: ...r consent Road Angel Group may monitor telephone calls in order to improve service levels and to prevent and detect fraud 10 4 Road Angel Group would like to keep Subscribers informed by letter phone...

Page 44: ...eveloped by www roadangelgroup com Road Angel Group Ltd Clark House Silverstone Technology Park Silverstone Circuit Northants NN12 8GX Phone 01327 855586 Fax 01327 855587 Email sales roadangelgroup co...

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