Trouble Shooting
Problem
Solution
Water in Trough Too
Warm
Adjust thermostat to lower temperature
Check to see if thermostat has failed by contacts burning closed
Ice in Trough
Check fuses or circuit breakers
Check all heating elements to make sure they are working and hot
Adjust thermostat to higher temperature
Check for voltage from thermostat output
Check voltage to fountain with and without electrical load
Check that heaters are wired properly
Valve Freezing
Check that cable heater is installed properly and fastened to water supply line and
is working when heaters are hot
Check for missing or damaged insulation
Check for air gaps for wind penetrations
Supply line Freezing
Check that the cable heater is uncoiled and fastened around valve, to supply line
and is working when heaters are hot
Check that supply piping is centered in riser tube
Check that riser tube is free of water and mud that may freeze
Check that flexible hose does not touch side of casing or frame
Check casing for air leaks
Check for air gaps between casing and concrete floor
Valve won’t stop dripping
Check float adjustment. Check for waterlogged float, or float rubbing on side of
valve compartment
Check for excessive system water pressure
Disassemble valve and check for sand or scale in valve rubber. Also check valve
orifice outlet for wear and damage. A screen or filter may be required with sandy or
scaly water
Turn valve rubber over and re-assemble
Low water flow
Check that valve inlet is not plugged or supply hose is not kinked
Check system pressure from supply hose by installing a tee and a pressure gauge
directly in front of the valve to check pressure drop when valve is open. A severe
pressure drop indicates a restriction or undersized supply system.
Check that shutoff valves are fully open
Valve Rubber
3/4”
Valve:
OmniMaster Series Instruction Manual
7
11 October, 2017
